This episode introduces structured approaches to assessing conflict within agile teams. Candidates learn to identify root causes—such as resource constraints, personality clashes, or unclear goals—and to classify conflicts by level, whether interpersonal, team-based, or organizational. The discussion emphasizes that accurate assessment is critical to effective resolution.

Examples show how PMI exam scenarios may present conflicts where misdiagnosis leads to ineffective responses. Learners understand that conflict assessment requires listening, observation, and empathy. By mastering assessment, agile practitioners prevent escalation and strengthen collaboration. Produced by BareMetalCyber.com.