Between Algorithms and Empathy: The Future of HR
Manage episode 483865309 series 3643240
Have you ever wondered if robots are coming for your HR job? After my visit to the HR Technologies UK show at Excel London, I've been buzzing with questions about artificial intelligence in Human Resources—and it turns out you have been too.
Artificial intelligence is transforming everything from CV screening to performance management, but navigating this brave new world requires both curiosity and caution. Through listener questions, I'm unpacking what works and what doesn't when it comes to implementing AI in your HR practices. Can AI really help sift through applications without missing hidden gems? Should you trust it to write your job descriptions? And what are the ethical implications of letting algorithms influence disciplinary decisions?
For small businesses especially, AI promises efficiency but demands vigilance. Recruitment tools can save hours but might perpetuate bias if not carefully monitored. Job description generators create solid first drafts but know nothing about your unique company culture. HR chatbots can answer employee questions at 11pm when you're fast asleep, but only if they're programmed with accurate, helpful information. Throughout this episode, I share practical insights from real vendor demonstrations alongside legal considerations under UK employment law. The Equality Act 2010 doesn't accept "the algorithm made me do it" as a valid defense, after all!
Whether you're AI-curious or tech-hesitant, my five-step guide will help you dip your toe into these waters without drowning in complexity. Remember, the future of HR isn't about replacing human judgment—it's about enhancing it. Keep the robot revolution in perspective, maintain your ethical compass, and don't forget to leave us a review if this episode helped demystify AI for your workplace!
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Have questions or need HR advice? Reach out to Kate Underwood HR & Training at www.kateunderwoodhr.co.uk, email us on [email protected] or follow us on social media for more tips, resources, and updates.
Until next time, keep buzzing and take care of your people!
Chapters
1. Welcome and AI in HR Introduction (00:00:00)
2. AI CV Screening: Help or Hindrance? (00:03:06)
3. AI-Generated Job Descriptions (00:05:45)
4. Disciplinary Action: AI's Dangerous Territory (00:07:46)
5. HR Chatbots: Useful or Gimmick? (00:09:34)
6. Bias Risks and Kate's Top Five (00:11:06)
11 episodes