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Employee Retention Podcasts

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There’s nothing worse than losing customers to independent garages and quick lubes after the OEM warranty expires – which happens 70% of the time! As a car dealership, your #1 goal is keeping customers — and to do that, you need quality employees, an optimized service department, and benefits that matter to your customers. Imagine transforming your service department into a powerhouse of customer retention and satisfaction. Picture a dealership where your team is motivated, your customers ar ...
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For L&D leaders and the teams they support, every minute matters. This show gives you everything you need in only 20 minutes. Upskilling? Got it. Increasing employee retention? You bet. Industry trends? Oh yeah. Showing the ROI of learning? We got you. One podcast, practical real-world examples, unlimited learning. Presented by the team at Go1.
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Great leadership starts with truly listening to your people. Join Sean Fitzpatrick, founder and CEO of TalentMap, to hear insights and strategies that can help you do just that. In each episode of Voice Activated: Tuning Employee Insights At Work, we’ll dive into real stories of how leaders have transformed their employee experience. Explore topics like: innovative ways to build leadership skills by focusing how to ask the right questions of your people, learning how to listen and understand ...
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On each episode of TimTalks: Automotive Leadership and Beyond, Tim Cox, co-founder of CarNow, chats with the best minds in the car business to share as much usable and practical information as possible to help dealers achieve their goals in increasing profits, elevating customer service, and overall employee retention. "No one is smarter than everyone — let’s get better together!” – Tim Cox
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NET Gain (Networking, Encouragement, Training)

Evan Tachoir - Jack of All People Trades

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The NET Gain (Networking Encouragement Training) podcast is a place for Snow, Landscape, and related industry professionals to connect with each other, be encouraged, and receive relevant training on the latest and most relevant topics. Evan Tachoir (aka the Jack of All People Trades) is a subject matter expert in all things HR/People (Recruiting, Training, Talent Development, Employee Engagement, Employee Retention, and more). His passion is to create "Win/Win Workplaces" where employees ar ...
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How healthy is your company culture? Are you facing issues related to disengagement, retention, performance, or anything else? HR on the Frontline is a bi-weekly show where Guusto speaks with HR experts about some of the biggest challenges that people leaders face in frontline workforces. Through candid, honest conversations, we try to get to the heart of what causes cultural problems at companies today, and what you can do to fix them. New episodes every 2 weeks.
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The Bosshole® Chronicles

Real Good Ventures

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Never waste a good opportunity to learn from a bad boss. Our guests and Subject Matter Experts share their stories about challenging, difficult, and even mean bosses that they have had through their careers. Hosts Sara Best and John Broer explore what happened, what made the relationship difficult, and even the role WE play in our Bosshole experiences. More importantly, we apply some of our insight and analysis around behavioral science and emotional intelligence so that we (and managers lis ...
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Hueman Resources Podcast Channel

Talent Acquisition, Recruiting, & All Things Hiring

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Welcome to the Hueman Resources Podcast Channel, your go-to destination for insightful discussions and invaluable resources on talent, recruitment, and industry trends. At Hueman, we understand the importance of staying ahead in the ever-evolving landscape of talent acquisition, which is why we've created a collection of podcasts and audio blogs designed to equip you with the knowledge and strategies needed to thrive in this competitive market. Whether you're a seasoned HR expert, a business ...
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Manage Smarter

C. Lee Smith and Audrey Strong

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Join hosts Audrey Strong and C. Lee Smith on the #1 sales management podcast as they dive into management, leadership, business, sales, company culture, talent retention, revenues, performance metrics, hiring and more. From debunking sales myths to learning how to manage with and without measurements, you'll learn something new with every episode and will be able to implement positive change throughout your workplace. Available on all major podcast outlets and all episodes available on Manag ...
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Welcome to The Teamwork Advantage, a Gregg Gregory Podcast. Informal and insightful conversations with professionals and experts in the TLC arena - Teamwork, Leadership, Culture. A must-listen program, where we take you inside the mind's of these experts to discover actionable insights to be a stronger team member, a more effective leader, and enrich your team's culture.
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Hosted by Amanda Brummitt, The Generous Benefits Podcast features candid conversations with benefits experts on what’s working, what’s changing, and what’s next in employee benefits. Each episode offers insights from the front lines where brokers help businesses navigate costs, compliance challenges, and creative solutions. Whether you’re an HR leader, CFO, or business owner, this podcast delivers real-world advice with a human touch.
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Home Service Industry marketing and branding gurus, Crystal Williams and Emily Fleniken speak the language of contractors by talking condensers, co-op dollars, service agreements, and equipment warranties, but also the language of entrepreneurs by talking ROI, creative strategy, trending tactics, employee retention, and community engagement. You’ll be entertained by the comical banter, but informed by the holistic approach to marketing and branding. On the daily, you’ll find this dynamic duo ...
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Buzzing About HR

Kate Underwood

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Buzzing About HR by https://www.kateunderwoodhr.co.uk is the go-to podcast for anyone looking to make their workplace better. Hosted by HR expert Kate Underwood, each episode dives into the latest HR trends, essential tools, and practical strategies to help businesses of all sizes navigate the ever-evolving world of work. From improving employee engagement to tackling real-world HR challenges, Kate shares actionable advice you can implement right away. Whether you're an HR professional, a bu ...
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HigherEdJobs Podcast

HigherEdJobs

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The HigherEdJobs Podcast is dedicated to helping higher education professionals find fulfillment in their careers and be the change agents that higher education needs in today's world. Join hosts Andrew Hibel and Kelly Cherwin, along with guest experts, as they examine job search strategies and break down the latest news and trends in higher education.
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foHRsight

Mark Edgar and Naomi Titleman

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A podcast about making work better brought to you by future foHRward, hosted by Mark Edgar and Naomi Titleman Colla. Do you ever dream of eavesdropping on the conversations of the most fascinating leaders and thinkers in the People space? Each week, our co-hosts Naomi Titleman Colla and Mark Edgar discuss relevant topics (amongst themselves and with incredible guests) like employee engagement, retention, flexible work, and AI, that are impacting Human Resources and influencing the way we wor ...
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Discover the secrets to impactful leadership with How Leaders Think, hosted by Kenny Lange. This podcast is your go-to resource for insights from top leaders across various industries. Each episode delves into the minds of successful entrepreneurs, CEOs, and thought leaders to uncover strategies for personal and professional growth. Key Topics Covered: - Emotional goals and effective leadership - Coaching and employee retention - Innovation and AI in business - Escaping hustle culture - Buil ...
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Business. Plain and Simple.

Ryan Armbrustmacher

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Are you considering starting a business? Do you need advice to take your business to the next level? Are you finding it difficult to simplify the process for finding solutions in either scenario? This is the podcast for you! We’ve seen just about everything in the business world. We will help guide you from starting up to exiting your business and provide you with real-world solutions based on our first had experience. What do you need assistance with? Is it employee retention? Legal issues? ...
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Join employment law experts Adrienne Hardy and Peter Beisty for a discussion on topical legal developments in employment law and business immigration. If you employ people, you'll not want to miss out on our insights on what is happening in the world of work. What we do. Employment law We can help you with all aspects of employment law: from policy-making and procedures; through statutory obligations, performance management and disciplinary; to the recruitment and retention of your greatest ...
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A Fresh Perspective on Business

Fresh Perspective Resourcing

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A Fresh Perspective on Business isn’t just another business podcast - it’s a bold, energetic take on recruitment, workplace culture, and everything in between! Hosted by the dynamic Fresh Perspective team, we dive into topics that truly matter, from hiring strategies and employer branding to mental health in the workplace, employee benefits, and team well-being. Expect insightful discussions, expert recruitment tips, and no-nonsense advice on how to attract, hire, and retain the best talent ...
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The host, Mason Duchatschek, is an Amazon.com #1 bestselling author of multiple books including People Matter Most and Inclusive Leadership. His ideas have been featured in Selling Power Magazine, Entrepreneur Magazine and The New York Times. Discover secrets of leadership, management and human potential in the workplace! Mason leads discussions and interviews on a wide range of best practices and business topics related to: employee engagement, employee selection, employee development, empl ...
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Nine To Thrive HR

HCI Podcasts

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Looking for fresh content to solve your human capital issues but don't have a full hour? Subscribe to the HCI podcast series to gain access to leading HR practitioners from Fortune 1000 companies, as well thought-leaders, authors, and academics. These experts cover everything from talent acquisition and analytics to engagement, retention, and development.
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Are you a gym owner or manager looking to improve conversions from prospects to members, member satisfaction, employee retention, innovation and profitability? Many fitness podcasts focus solely on lead generation, but we believe the real key to long-term success lies in effective leadership and reducing churn of both staff and members. Host Justin "JT" Tamsett, a leader in the global fitness and wellness culture, brings you actionable advice from multiple industry experts in each episode. W ...
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Child Care Genius Podcast

Brian and Carol Duprey

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Learn how to become a smarter child care leader by listening to the Child Care Genius Podcast. Podcast hosts Brian and Carol Duprey have over 25 years of experience in opening and operating 10 child care centers in central Maine. They are both Certified Child Care Coaches, Best-Selling Authors, and have helped thousands of child care owners, directors, and teachers grow their child care businesses. Formerly the Child Care Millionaire Podcast, the Child Care Genius Podcast interviews the brig ...
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The NextGen Work Culture podcast helps managers and HR professionals support working parents to recruit and retain the best people. Join host Kortney Ross as she interviews experts and provides insights into the struggles that working parents face in the workplace. Learn how your business can become a place where parents feel included, supported, and valued. Being a family-friendly business isn't just a "nice-to-have" anymore. For the Next Generation of work, it is critical.
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The Wellbeing Rebellion

Ngozi Weller & Obehi Alofoje

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Welcome to The Wellbeing Rebellion, an award-winning podcast! We are Ngozi Weller, a corporate wellbeing and productivity consultant, and Obehi Alofoje, a psychologist and behavioural change specialist. We are the founders of Aurora, a corporate culture consultancy that specialises in creating psychologically safe workplaces that enable employees to thrive, and for us, wellbeing is personal. The problem with employee wellbeing support, in most workplaces, is that it puts the responsibility o ...
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Are you confident about how to create the best workplace, from the inside out, where people are put first? Does your workforce share a clear sense of purpose, are they secure about change, do they know how to reduce stress, anxiety and the risk of burnout? Are you sure that productivity in your company is not diminished by presenteeism or staff turnover? This podcast features mini-series’ that delve into these topics and more, that have never been more important. As a psychologist, I get ben ...
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Growth Strategies for Service-Based Businesses — Build Your Championship-Caliber Crew Your Prosperity Pathway™ to Freedom — transforming People, leveraging Systems + AI to build an unstoppable team of Business Superfans® — the ultimate growth engine. You don’t win championships without a playbook — and you don’t scale a business without a system. If you’ve ever searched “how to get more clients,” “increase profitability,” “retain employees,” or “automate my service business,” you’re in the r ...
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Employco’s HR podcast offers listeners valuable insight into employment-related topics. In a roundtable format, Employco’s executive team discusses current legislative and strategic issues related to all areas of human resources. Topics range from labor law compliance, recruitment, employee engagement, retention, compensation and benefits, and employee relations.
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Accelerate Your Performance is a weekly podcast hosted by Dr. Janet Pilcher, Managing Director of Studer Education and author of Hardwiring Excellence in Education. Every week, Janet highlights tactical and actionable strategies that leaders in educational organizations can hardwire to meet successful student, service, and people outcomes. Listen now, and you’ll see why it’s ranked by ListenNotes in the top 5% of podcasts worldwide. As she introduces a variety of pivotal leadership practices ...
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CX Passport

Rick Denton

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👉Love customer experience and love travel? You’ve found the right podcast, a show about creating great customer experience, with a dash of travel talk. 🎤Each episode, we’ll talk with our guests about customer experience, travel, and just like the best journeys, explore new directions we never anticipated. Listen here or watch on YouTube youtube.com/@cxpassport 🗺️CX Passport is a podcast that purposely seeks out global Customer Experience voices to hear what's working well in CX, what are the ...
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L&D Unlocked

BizLibrary

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Welcome to L&D Unlocked, a series designed for L&D and HR professionals eager to unlock the future of learning and development. Tune in bi-monthly for new episodes gleaning insights from top industry experts and thought leaders on the future of work, the latest workplace trends and preparing your organization TODAY for the challenges of TOMORROW.
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Let’s be honest…it’s bad out there. Did you know teachers are twice as likely to experience stress as the general population? Or that 90% of teachers have experienced burnout symptoms in the last year? In this podcast, we’ll speak with educational leaders, former educators, and industry experts to better understand the employee experience in education. We’ll dig deep into causes of teacher burnout and transitions into other professions, and we’ll discuss strategies school leaders can impleme ...
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People-ing with Purpose

Mary Beth Meadows & Katie Saliba

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People-ing with Purpose is a weekly podcast focused on HR and staffing needs. Born out of PR Companies, it's hosted by Mary Beth Meadows, Senior Executive Vice President, and Katie Saliba, one of the company's top salespeople. Together, they share fresh insights and strategies to help businesses navigate the challenges of leading personnel in the modern world. Topics will center around how to provide the best employee experiences and create a team that lasts.
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Don't be that business owner left scratching your head, wondering why your industry colleague got $400,000 and you didn't when the Employee Retention Tax Credit fully sunsets in 2024. In this limited focus, ERC Masterclass, listen as tax attorney and ERC specialist, Travis Watkins, bust through the rumors and the complexity of the ERC, so you can get to that free $26,000 per employee you kept during the pandemic and beyond, before the program is gone forever.
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Step into raw, unfiltered conversations designed for CEOs, CHROs, and learning experts who are transforming workplace cultures. This podcast reveals the hidden realities behind cultural transformation — peeling back the polished corporate facade to explore the real human challenges, pivotal decisions, and breakthrough moments. Hosted by DoGood Agency, a trusted partner in operations management consulting, employee training and development, and cultural transformation, this company culture po ...
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Powered by endevis, The Talent Tide is a podcast that dives into the most challenging topics in talent, from engagement and retention to diversity initiatives to the latest HR Tech. Each episode features discussions that will help business leaders navigate their jobs better, whether that's hiring their next superstar, managing teams or leading entire companies.Catch the waves regularly with our host Chris Nichols, the Vice President of Marketing at endevis, and go deep with guests from acros ...
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Honest HR

SHRM

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Honest HR is the go-to podcast for aspiring and informed HR professionals intent on transforming workplace challenges into golden opportunities. This podcast brings you insights, trends, and actionable advice through relatable stories from the REAL world of HR.
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The Culture Guide

Tim Burningham

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Tim Burningham from the The Center for Company Culture reveals all of his strategies for creating a strong organizational culture that will transform your company’s results. Discover how you can create a culture within your organization and among the teams you lead that will make your life as a leader so much easier! Tim’s practical and straight forward advise will help you create an organization that people love working for. Improved employee retention, engagement, productivity, alignment, ...
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High Beams

Green Park

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Leaders must adapt their approach to attract, engage, and retain talent, in order to tackle each bend in the winding road that is the modern workplace. Failure to do so is like driving at night without your headlights on. Future-proofing your business means you need your high beams on. Brought to you by Green Park, Jo Sweetland talks to People and Talent leaders to guide you through the employee lifecycle and explore what the future of work means for hiring trends, workplace culture & engage ...
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Welcome to the Leading Beyond the Org Chart Podcast by Rise Results, where we bring you real-world strategies to improve employee engagement, boost retention, and accelerate team development - all with a clear focus on driving measurable business outcomes. Each episode features leaders who’ve successfully navigated these challenges, sharing actionable insights you can implement immediately. We’ll explore how better people practices lead to better business performance - and how to turn strate ...
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A perfect compliment for an individual and for small businesses is to be a better communicator. Craig O'Neill exemplifies influence and leadership in helping people find their fullest potential as communicators. “Speak Up!” is a podcast that clearly focuses on learning to communicate more effectively so that we can influence positive change in all our interactions.
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Episode 159 Frederick Dudek (Freddy D) Trust in leadership drives everything—and Adam Malone explains why it’s the linchpin of sustained high performance. In this episode, Adam breaks down a practical, three-part trust model—empathy, authenticity, and performance—and shows leaders how to inspire reciprocal trust so teams truly operate with autonomy…
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When outdated leadership ideas linger, they don’t just slow progress — they shape how people think, act, and connect at work. Alex Haslam, co-author of “Zombie Leadership: Dead Ideas That Still Walk Among Us,” joins host Nicole Belyna, SHRM-SCP, to uncover why these poor leadership practices keep coming back and what it takes to break the cycle. To…
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Send us a text Most companies talk about values. Few actually live them. Dean Mathews built OnTheClock into a 4.9-star workplace and a product used by thousands — without sacrificing his values or his team’s engagement. Today, he’s sharing the surprising choices, hard lessons, and behind-the-scenes strategies that make a company and product truly w…
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Want a culture that actually improves performance instead of living on a poster? We sat down with Heather Haas, CEO at Advisa and Predictive Index Certified Partner, to explore a clear, practical path to compassionate leadership that drives real results. The conversation centers on four levels of connection—job, manager, team, and culture—and how l…
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Send us a text Shoulder season has a way of telling the truth. When the weather stops handing you leads, response-based digital channels cool off, and the real drivers of growth—outbound effort and tight operations—step into the spotlight. We walk through a practical playbook for HVAC, pest, and home service pros to build demand on purpose, not by …
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Many things go into establishing a good culture. One thing is making sure everyone is assigned tasks that suit them. Aaron Hulett explains how to establish Culture in this Tuesday Tidbit. Watch the video version here. https://youtu.be/XejmXJ3Olpo https://www.regroupadvisors.com/ https://www.linkedin.com/company/regroup-advisors-inc./ #businesspodca…
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What if the reason you’re not growing isn’t your business, your team, or your market — it’s you? In this episode, Tim sits down with world-renowned executive coach Chris Hunsicker, a former therapist turned leadership mentor whose honest, no-nonsense approach has reshaped how leaders think about growth. Chris shares the truth behind resilience, why…
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What's on your mind? Let CX Passport know... Why do so many companies chase new customers when the math clearly proves that retention wins every time? Daniel Granja Baltazar joins from Rotterdam to unpack the “retention revelation”... how conversion rate optimization (CRO) is really about experience, not just clicks. Daniel’s global lens from the N…
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What if learning wasn’t an event, but a habit? In this episode, Julia sits down with Melody Wong, APAC Head of Learning and Development at Seek, to explore the evolving role of Learning and Development (L&D) within organizations. No longer confined to induction and compliance training, L&D is positioned as a key enabler of strategic workforce plann…
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In this episode, Dr. Jeremy Moore, dean of students at Naropa University, joins the conversation in celebration of Careers in Student Affairs Month. Drawing from nearly two decades in higher education, Dr. Moore discusses how student affairs professionals are adapting to serve post-traditional learners, balance rising care team demands, and use tec…
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In this episode, we unpacked the recent Employment Appeal Tribunal case Alom v Financial Conduct Authority [2025] EAT 138 — and explored what it means for HR professionals, people leaders and in-house lawyers dealing with investigations, disciplinary hearings and employee privacy.By Employment Law 101
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Rob Thibault from Top Gun Back Blades joined NET Gain to talk about increasing efficiency with the right equipment. We discussed what snow contractors should think about when it comes to efficiency in snow operations, including how back blades can enhance your work. NET Gain (Networking Encouragement Training) exists to encourage, train, and connec…
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External noise is a constant, yet you can be a source of stability and trust. Dr. Janet Pilcher shares three actionable steps educational leaders can take to proactively share their story and build strong allies. In five minutes, learn how to anchor conversations to your scorecard, lead with what's right, and ensure message consistency across your …
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Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express Watch Full Video Episode In our episode today: It was my pleasure to host a friend of mine, Mike Edge, who himself is a host on the “Gaining Traction Podcast.” Mike interviews a lot of folks in the auto-repair industry, focusing mostly on tire businesses. I set…
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NALC's Emergency Response Team (ERT) deploys specially-trained letter carriers to assist other members following traumatic events. Director of Safety and Health Manny Peralta joins the podcast to discuss the ERT. Then, we hear from four branch presidents who have used the ERT to help their members: Sandy Laemmel, President, Detroit, MI Branch 1; Mo…
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Leadership communications coach Salvatore Manzi joins to discuss why, when, and how organizations should approach cultural realignment. Drawing on 20+ years in DEI and international consultancy, Salvatore breaks down his powerful 4D methodology: Diagnose, Define, Deploy, and Deepen. Learn practical steps for overcoming employee resistance, aligning…
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Episode 158 Frederick Dudek (Freddy D) Employee empowerment takes center stage as Sollah leaders Jon Grannis and Bob Chonka reveal how to turn training into behavior change and build superfan cultures. They unpack their E+I=C formula—Emotion + Information = Communication—and explain why “dramatic edutainment” outperforms lecture-style compliance co…
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Send us a text Ever sit in a meeting and wonder why everyone suddenly sounds like a thesaurus in a suit? Dina and Hilary unpack corporate jargon, why it spreads, how it shapes communication, and what leaders can do to keep clarity without losing personality. From low-hanging fruit to let’s take it offline, they trace how office-speak evolved and wh…
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Summary In this engaging conversation, Mason Duchatschek interviews Steve Ramona, host of the podcast 'Doing Business with a Servant's Heart.' They discuss the importance of viewing businesses as media outlets, the power of storytelling, and the impact of serving others. Steve shares his journey in podcasting, the fears he overcame, and the lessons…
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Send us a text What if working with your spouse or sibling could be your unfair advantage instead of a constant tug-of-war? We sit down with women leading HVAC, plumbing, electrical, and home service companies to unpack the real playbook for thriving in business together: define lanes, plan ahead, price with confidence, and protect the parts of lif…
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Have you ever found yourself frustrated by the endless “Top 10 Ways to Lead” lists, only to realise that thriving teams and high-performing cultures aren’t built by ticking boxes? In this special episode of Beyond the Water Cooler, I’m sharing my recent guest appearance on Battling with Business, where I joined Gareth Tennant and Chris Kitchener to…
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This week Mark had the opportunity to connect with change leadership strategist Yvonne Ruke Akpoveta. Yvonne is a change strategist, author and board director who through her company The Change Leadership helps organizations navigate change. Yvonne shared her career journey, including how an early career experience was her "eureka moment" that shap…
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Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap, is joined by Joe Quinn, Chief Operating Officer at Covenant HR, to share transformative leadership and employee engagement through intentional listening practices, strategic retention initiatives, and the power of regula…
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In this episode Amanda Brummitt speaks with Beth Holmes, Vice President of Hint Connect, to explain Direct Primary Care (DPC): how it differs from traditional primary care, why it’s growing, and what it offers patients and employers. They discuss how DPC pairs with existing health plans, expected cost and utilization impacts, and practical rollout …
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In this episode of How Leaders Think, host Kenny Lange sits down with Oscar Trimboli—award-winning author, keynote speaker, and host of the Apple award-winning podcast Deep Listening. Oscar shares practical strategies and real-world stories that reveal how deeper listening can transform teams, drive innovation, and build trust. Whether you’re leadi…
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As entry-level roles shrink, internships are filling the gap and reshaping how businesses grow talent. Ranked number one on Yello’s Top 100 Internship Programs of 2025, engineering consulting firm Kimley-Horn and Associates, Inc., demonstrates how a well-designed program can fuel long-term success for both interns and employers. Lane Greene, Kimley…
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In this Ask the Expert episode, a listener asks how to navigate a job search when a hiring process is suddenly paused. HR expert and longtime HigherEdJobs contributor Christopher Lee returns to explain why searches can stall, what that means for candidates, and when it makes sense to reapply. He shares several ways to follow up respectfully, keep p…
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This week, Child Care Genius co-owner Sindye Alexander steps in as host for Brian and Carol Duprey to welcome Billie Quiring, owner of Billie's Busy Kids Early Learning Centers in Washington State. Billie has grown her business from a small in-home program into three thriving centers that serve families with heart, purpose, and a deep sense of comm…
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What happens when a beloved company purpose stops landing the way it used to? We sit down with Biggby Coffee co-founder Mike McFall (and Bosshole Chronicles alum) to unpack a rare level of candor: why he let go of an identity he helped build, how a new president brought fresh focus, and what it takes to rewrite purpose, vision, and values without l…
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Send us a text Ever wonder why some home service brands feel trustworthy before they even quote the job? We pull back the curtain on three simple, overlooked moves that stack trust fast: a brand ecosystem audit, a hyperlocal micro influencer network, and a documentary-style install video that shows the work, the manners, and the finish line. First,…
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Your family depends on income at all times....but it fluctuates. Francis Smith offers tips on how to manage that in this Tuesday Tidbit. Watch the video version here. https://youtu.be/ZXna9YgOV68 https://www.regroupadvisors.com/ https://www.linkedin.com/company/regroup-advisors-inc./ #businesspodcast #francissmith #familybusiness #tuesdaytidbit…
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What's on your mind? Let CX Passport know... How can construction and customer experience possibly connect? Alyssa Staats shows us exactly how. From hard hats to HVAC, Alyssa reveals how CX shows up in the most unexpected corners of the AEC world (architecture, engineering, and construction). It’s not just about blueprints and budgets... it’s about…
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157 Frederick Dudek (Freddy D) Freddie D dives into the pivotal relationship between leadership and culture in the tech industry, drawing from his own experiences from decades ago. He reflects on his early days in the CAD Cam field, where he learned the importance of empowering teams under the guidance of his manager, Tom. Tom's approach of fosteri…
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Veteran snow operations leader John Mocharko joined NET Gain to discuss accountability in snow operations. We talked about the need for planning, agreed upon standards, and more to ensure excellence in winter service. NET Gain (Networking Encouragement Training) exists to encourage, train, and connect the Snow, Landscape, and related industries. We…
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October burnout is real, and the first 90 days are critical for new hires. Don't leave retention to chance. In this second rapid-fire episode, Dr. Janet Pilcher shares three intentional executive actions to help leaders secure their best people and create a culture where staff want to stay. Recommended Resources: Retain New Hires with 30- and 90-Da…
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Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express Watch Full Video Episode In our Episode Today: I was sitting on hold for an active support ticket recently… the apple phone I’ve been using for three years started having an issue… and for some weird reason I made a connection to a book I read back when I was a…
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This week's episode discusses a national-level interpretive dispute recently filed by NALC regarding S&DCs (Sorting & Delivery Centers), followed by a look at the Protect Our Letter Carriers Act. Then, we hear from four members of the Branch Leaders group: Kelsey Crosbie, Columbus, OH Branch 78; Linda Johnson, Duluth, MN Branch 114; Veronica Ramire…
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In this episode of Fresh Perspective On Business, Vicky is joined by Dave Liggins, Head of Procurement & Business Initiatives at Serconnect Ltd, for a brilliant conversation all about the power of people and relationships in business. Dave brings a wealth of experience in procurement, leadership, and team development, and together they explore how …
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Episode 156 Frederick Dudek (Freddy D) The search landscape has changed forever. AI search engines—like ChatGPT, Perplexity, and Bing Copilot—now rely on classic SEO signals to decide which businesses to recommend. In this episode, Trio SEO Co-Founder Steven Schneider joins Freddy D to reveal how service providers can dominate this new era through …
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Ro Carracedo Lopez, senior International legal editor at Brightmine, discusses the EU Pay Transparency Directive, how member states are adopting its provisions into national law and · not least · its implications for UK organisations with Wouter Heere, Associate at Littler Netherlands, and Rui Rego Soares, Associate lawyer at Littler Portugal. Rela…
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Summary: In this conversation, Simon Severino discusses the Strategy Sprints Method, which promises to double a company's revenue in just 90 days. He emphasizes the importance of simplifying processes, focusing on high-leverage activities, and executing strategies in short, focused sprints. Simon shares insights from his experiences as both an advi…
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Discover the surprising power of "Radical Customer Obsession" with author and expert Amanda Stevens. She explains that in a digitally distracted world, the key to success is getting to the heart of what your customers really need, not just what they tell you. From understanding the "Inner Circle" dynamic of female members to learning from other ind…
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This week Mark had the opportunity to connect with behavioural expert Nigel Scott to discuss workplace collaboration challenges including how collaboration is often treated as a tool rather than a mindset and how ego and competitive behaviors hinder effective collaboration. Nigel also shares more details on the "People Puzzle" - an experiential dia…
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Welcome to a brand new episode of Voice Activated: Tuning Employee Insights At Work. Our host Sean Fitzpatrick, CEO of TalentMap, is joined by Christopher D. Lee, Managing Director at Storbeck Search, to discuss how leaders can build genuine listening cultures through structured, regular dialogue. What You’ll Learn: How to implement the "Performanc…
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Host Amanda Brummitt interviews Miranda Haggerty of Haggerty Solutions about practical, actionable strategies employers can use to reduce turnover, increase engagement, and stabilize their workforces. They discuss diagnosing turnover with anonymous feedback, the importance of pay, benefits, trust, and clear communication, plus simple fixes employer…
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Kym Insana, founder of AlwaysOn Digital, joins Kenny Lange on “How Leaders Think” to share her journey from multi-million dollar business owner to digital marketing powerhouse. In this episode, Kym reveals the strategies top brands use to connect with consumers and drive real results, drawing on her experience with clients like Enfamil, Wingstop, a…
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