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ITSM knowledge is broken
Manage episode 524265810 series 3670924
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ITSM knowledge is broken — static, outdated, and slowing teams down.
In the latest AI That Works4Me episode, we explore AI-native knowledge systems:
- self-learning,
- conversational,
- proactive.
From GenAI to autonomous agents — this is the future of ITSM.
2025 ©️ Works4Me BV
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