What if the secret to transforming your business wasn’t in the next big strategy—but in the experiences you create every single day? Chats with Jason is more than a podcast—it’s a movement led by customer experience strategist and bestselling author Jason S Bradshaw. In each episode, Jason sits down with world-class leaders—not just from customer service or HR, but from technology, marketing, finance, design, leadership, and more. Why? Because every part of a business touches the customer or ...
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Jason S Bradshaw Podcasts
The 1% Difference features Jason S Bradshaw a global customer experience expert, business transformation leader and international bestselling author. Each episode you will join a conversation with business professionals and other business experts who will share their experience and insights to help you grow your career and your business. The compounding impact of being 1% better each day, being consistently 1% better than your competitors is the key strategic advantage that will power your g ...
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C- Level Conversations is a podcast where Amrutha Murali interviews leaders in business and management across all sectors. These are real life conversations with leaders working to overcome professional challenges. Inspiring conversations to learn from, for resilient and curious; corporate executives, human resources, business owners, Millennial generation leaders and ambitious people aspiring to lead. Amrutha Murali is the founder and Managing Director of Executive Search and Recruitment Co ...
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Welcome to Campfire Moto Stories, the podcast where motorcycle enthusiasts come together to share their incredible riding experiences. Join host Anthony Bennett and a rotating cast of guests as they recount epic adventures, hilarious mishaps, and unforgettable moments on two wheels. From in-studio discussions to interviews with renowned riders, tech tips from expert mechanics, and community stories, this show is all about celebrating the love of motorcycles. Tune in, share your story, and be ...
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Claude Silver on Emotional Bravery & People-First Culture
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32:46Empathy is no longer a “soft skill”—it’s the competitive advantage every modern leader needs. In this powerful episode, Jason S. Bradshaw interviews Claude Silver, Chief Heart Officer at VaynerX, to uncover how emotional bravery, self-awareness, and people-first leadership transform team performance and workplace culture. Claude shares the pivotal …
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Why Top Leaders Now Prioritize Creativity Over Efficiency
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31:23In today’s rapidly changing business landscape, the leaders winning aren’t the ones squeezing for more efficiency — they’re the ones unlocking creativity. In this episode, Jason S. Bradshaw sits down with Dr. Natalie Nixon, one of the world’s leading voices on creativity and innovation, to unpack why imagination, curiosity, and Wonder Rigor are now…
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S 2 Ep 14 Campfire Moto Stories Monster Mountain Special Episode- Keith Kingsfield, Jacob Kingsfield, Damon Bradshaw, Doug Dubach, Jamie Guida
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1:30:17This one’s a wild mix of motos, legends, pranks, stories, and absolute chaos. I headed down to Monster Mountain MX for a weekend of racing, testing, learning, breaking things, fixing things, and recording one of the most stacked shows we’ve ever done. In this special episode you’ll hear: 🔥 Keith Kingsfield, owner of Monster Mountain 🔥 His son Jacob…
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Inside Harley’s Cult-Like Loyalty | Ken Schmidt on Turning Customers Into Believers
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32:55What turns a near-bankrupt company into one of the most loved, tattoo-worthy brands on the planet? In this episode, Ken Schmidt — the legendary former Director of Communications at Harley-Davidson — reveals the exact strategies that transformed Harley from chaos into a cult-like community of passionate believers. This is the conversation every busi…
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How Authenticity Made Kenny Lee a 7-Figure Entrepreneur | Be Rawsome
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32:49What if the very thing you’ve been calling a weakness is actually your greatest superpower? In this raw and inspiring conversation, Kenny Lee, founder of the Rawsome Movement and author of Be Rawsome, sits down with Jason S. Bradshaw to share how radical authenticity turned his pain into purpose — and his purpose into a 7-figure global business. Yo…
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Employee Retention Strategies Every CEO and Manager Needs
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45:57🚨 Why do 20–70% of employees quit within their first 100 days? In this powerful conversation, bestselling author Joey Coleman reveals the hidden mistakes that cost companies millions in turnover, and the retention strategies every CEO, entrepreneur, manager, and executive must know to keep their best people. You’ll discover: ✅ Why perks and paychec…
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The Secret Link Between Purpose, Profit & Performance
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31:36Is your company’s purpose just a poster on the wall—or the engine driving real growth? In this powerful conversation, Jason S. Bradshaw sits down with bestselling author and keynote speaker Ron Tite to reveal how leaders can align purpose with profit without slipping into corporate theater. 💡 What You’ll Learn in This Episode: ✅ Why most purpose st…
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Stop Managing Talent and Start Building Trust
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32:38Most teams don’t fail because they lack talent. They fail because they lack trust. In this episode of Chats With Jason, leadership expert and author Mike Robbins (We’re All In This Together) reveals why psychological safety, appreciation, and real conversations matter more than KPIs or talent alone. 👉 If you’re a leader who wants fewer silos, bette…
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Season 2 Episode 13 Campfire Moto Stories – Featuring Jake "Squirrel" Morman
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3:37:49Road racer Jake Morman joins Campfire Moto Stories! Jake’s journey runs from the Red Bull Rookies Cup days to AMA Pro SuperSport with Apex Race Services, plus a stack of WERA battles. We’ll share some hilarious stories we have with each other, talk race craft, near-misses, best passes, and more silly stories. ⚠️ Note: Jake banged up his shoulder ea…
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How Brand Storytelling Drives Business Growth | Park Howell on the Story Cycle System
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41:15Every brand tells a story—but are you telling the right one? In this episode of Chats with Jason, Emmy-winning business storytelling coach Park Howell (author of Brand Bewitchery and host of The Business of Story) explains how brand storytelling drives business growth through his proven Story Cycle System™. 👉 What you’ll learn: How to clarify your …
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Culture Is Not Fluff: Annette Franz on Employee Experience & Customer Success
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27:56Culture is not fluff—it’s your operating system. In this episode of Chats with Jason, Jason S Bradshaw sits down with Annette Franz—CEO of CX Journey and author of Employee Understanding—to uncover why fixing culture is the fastest path to improving both employee experience and customer experience. 💡 What you’ll learn in this episode: Why leaders m…
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10 Ways Iconic Brands Win on the HOW (w/ Allen Adamson)
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31:52Most brands chase features. The best brands remove friction. In this episode, Allen Adamson, ex-Chairman, Landor; author of Seeing the How, breaks down 10 simple ways to make your brand inevitable by improving the HOW. The 10 Takeaways 1 - Experience v Marketing: “Experience is the faster version of marketing.” 2 - Show, Don’t Tell: Service videos …
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Season 2 Episode 12 Campfire Moto Stories – Featuring Jim Dunham!
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2:20:37We’re starting fresh with Jim Dunham – not just rerunning the episode but redoing it from the very beginning. Jim’s an 81-year-old rider who’s crossed the country on BMW motorcycles, served in a war, acted in Butch Cassidy and the Sundance Kid, and consulted on Tombstone. Cohosting with me is Coleman Owens, another seasoned cross-country rider. Bet…
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Stop Losing Customers: The WISER Way to Make Them Love Your Brand
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39:11Are you unknowingly driving customers away? In this powerful episode of Chats with Jason, Dan Gingiss—former Fortune 100 executive, CX leader, and author of The Experience Maker—reveals his WISER framework for creating unforgettable customer experiences that keep people coming back and telling others about your brand. You’ll discover: ✅ Why “Custom…
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Season 2 Episode 11 Campfire Moto Stories – Featuring Brian Stokes!
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3:10:47Brian Stokes joins us live! He’s a road racing legend with stories from the AMA paddock, Started in Motocross, raced supercross then went down the rabbit hole of wild track days, and everything in between. Whether you know him for his wins, his coaching, or just his personality in the pits, Brian’s been part of some epic chapters in motorcycle raci…
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FHL Day 4: Tony Robbins’ Peak Performance Secrets for Entrepreneurs
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21:43
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21:43What if the secret to scaling your business wasn’t a new funnel or marketing tactic… but mastering your state, story, and strategy? On Day 4 of Funnel Hacking Live 2025, Tony Robbins delivered a 4-hour masterclass on creating peak performance in life and business — and it was pure transformation. In this episode of Chats with Jason, I break down th…
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Funnel Hacking Live Day 3 – Powerful Lessons on Identity, Purpose & Success
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24:59Funnel Hacking Live Day 3 wasn’t just about marketing tactics — it was about rediscovering who we are, why we started, and what we owe the world. In this recap, Jason S. Bradshaw shares the most powerful lessons from the stage, including: 🔍 Prince Ea – Why identity comes before strategy, and how to rewire your self-image for success. 🔄 Stu McLaren …
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FHL 2025 Day 2: Breakthrough Marketing Mindsets That Actually Work
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25:13What if one day could completely shift how you think about marketing, offers, and sales? In this solo episode, Jason S. Bradshaw takes you deep inside Day 2 of Funnel Hacking Live 2025, where the stage wasn’t just packed with tactics — it was bursting with transformation. 💡 From Trent Shelton’s soul-stirring call to self-worth mastery, to Russell B…
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How To Lead & Communicate With Clarity: Todd Cherches On Visual Leadership
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28:10What if the key to better leadership isn’t saying more—but showing it? In this powerful episode, Jason S. Bradshaw sits down with TEDx speaker, award-winning author, and NYU professor Todd Cherches, the mind behind VisuaLeadership—a revolutionary framework that helps leaders communicate with clarity, inspire with confidence, and lead with vision. T…
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Lead with Vision, Not Just Strategy | Visionary Leadership with Dr. Oleg Konovalov
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24:01What separates average leaders from unforgettable ones? It’s not strategy—it’s vision. In this powerful episode, Jason S. Bradshaw sits down with global thought leader Dr. Oleg Konovalov, known as the “Da Vinci of Visionary Leadership,” to uncover the rare leadership skill that transforms companies from the inside out. You'll discover: ✅ Why vision…
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The Power of Praise: Chester Elton on Building a Winning Culture
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35:42Can a simple “thank you” transform your workplace? According to Chester Elton, yes — and it’s backed by decades of research. In this episode of Chats with Jason, bestselling author Chester Elton (The Carrot Principle, Leading With Gratitude) unpacks how the power of praise drives real business results — from higher employee engagement to better ret…
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You Don’t Need a Title to Lead—You Need This One Trait (John Baldoni Reveals It)
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26:47Forget job titles. Real leaders aren’t defined by position—they’re remembered for one thing: grace. In this powerful episode of Chats with Jason, world-renowned leadership expert and bestselling author John Baldoni pulls back the curtain on the one trait that separates forgettable managers from transformational leaders. Drawing from decades of expe…
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CX Isn’t a Department: Stacy Sherman on Humanizing Every Touchpoint
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34:33Customer experience isn’t a department—it’s every interaction. In this episode of Chats with Jason, I sit down with Stacy Sherman, award-winning CX leader, author, and founder of Doing CX Right®, to dismantle the biggest myths in customer experience and show you what it really takes to earn loyalty in today’s world. Inside this episode: 🔍 Why “cust…
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Season 2 Episode 10 Campfire Moto Stories – Featuring Frank Mann Jr and Jason Assad!
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2:51:39
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2:51:39Two great guests. Two very different worlds. One epic episode. We’ve got Frank Mann Jr.—a backcountry pilot and long-time dirt bike guy with more flying and riding stories than you can shake a stick at. And Jason Assad—a California native who brought his blonde tips and CA surfer vibes out to Georgia in 1984. He raced with local legends like Sean D…
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Beyond Giftology: The Radical Generosity Strategy That Grows Businesses Like Nothing Else
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29:00What if the key to explosive business growth isn’t your next ad campaign — but a handwritten note? In this powerful and heart-centered episode of Chats With Jason, host Jason S. Bradshaw sits down with Sara Hardwick, community relationship strategist at GIFT∙OLOGY and co-author of Beyond Giftology — the final book by the late, great John Ruhlin. To…
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Why Speed = Sales: Jay Baer Reveals the Future of Marketing & CX
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32:01What if the biggest threat to your business wasn’t your product or pricing… but your response time? In this masterclass episode of Chats with Jason, I sit down with Jay Baer—Hall of Fame speaker, NYT bestselling author, and one of the Top 30 Global Gurus in Customer Experience—to unpack what’s really driving customer loyalty (spoiler: it’s not your…
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Unlock the Million-Dollar Mindset: Day 1 at Funnel Hacking Live 2025 Was a Blueprint for Reinvention
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17:58
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17:58What if the real difference between six and seven figures is your identity, not your offer? 🚀 Welcome to Day 1 of Funnel Hacking Live 2025 — the final chapter in the iconic decade-long movement powered by ClickFunnels. In this episode of Chats With Jason, we break down the biggest insights from: ✅ Russell Brunson – The Hero’s Journey redefined for …
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The CX Lie CEOs Believe—And How It’s Costing You Millions
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30:52
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30:52What if “good enough” service is actually your business's silent killer? In this no-BS masterclass, I sit down with John Tschohl, the relentless global CX guru who's been transforming businesses for 50 years—not with gimmicks, but with world-class service that scales profits, not payrolls. If you think customer experience is a “nice-to-have” or som…
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How Disney’s Customer Service Principles Work in Any Business—Without a Big Budget
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28:33
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28:33What if your customers never forgot how you made them feel? In this powerful episode of Chats with Jason, former Disney executive Dennis Snow reveals how world-class experiences aren’t built with fairy dust—but with systems, mindset, and mission. From the legendary Disney onboarding process to the simple yet profound principle of treating every gue…
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Season 2 Episode 9 Campfire Moto Stories – Featuring RJ Livesay, James Faucette, and Alex Fraser!
3:40:29
3:40:29
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3:40:29On this episode of Campfire Moto Stories, I’m joined by three of my best friends — RJ Livesay, James Faucette, and Alex Fraser. We’ve traveled all over the country together chasing rides, races, and chaos. The pranks have been brutal, the memories are wild, and somehow we’re all still friends. Expect jokes, stories, and probably a few moments we sh…
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Season 2 Episode 8 Campfire Moto Stories – Featuring Jose Lozda!
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2:48:18
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2:48:18I’m joined by my Puerto Rican pal Jose Lozada, owner of Boricua Motorsports! Jose and I go way back to our days at Freedom Powersports — and trust me, we’ve got some absolutely ridiculous stories from our time working together. From the showroom floor to the service department chaos, it’s all fair game. Jose’s been building something awesome with B…
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Why Apathy is Killing Your Business | Lior Arussy on Transforming Customers, Culture & the C-Suite
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30:20What if the reason your business isn’t growing… isn’t strategy—but apathy? In this powerful episode of Chats with Jason, global transformation leader Lior Arussy reveals why customer experience isn’t a department—it’s a decision. From walking away from a prestigious executive role to launching a movement that’s impacted 200+ brands (Mercedes-Benz, …
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From Conflict to Connection: The Customer Experience Secrets That Build Loyalty for Life
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27:07💥 What if the smallest shift could create your biggest breakthrough in business—and in life? In this heartfelt episode of Chats with Jason, bestselling author and CX legend Marilyn Suttle reveals how to turn tension into trust, mistakes into mentorship, and angry customers into raving fans. 💡 You’ll discover: ✅ The LAP framework for diffusing custo…
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Our Obsession with Cultural Fit Will Kill Workplace Diversity
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26:15Podcast Episode: Our Obsession with Cultural Fit Will Kill Workplace Diversity In this thought-provoking episode of C-Level Conversations, Professor Gary Martin, CEO of the Australian Institute of Management WA, unpacks the increasingly controversial concept of "cultural fit" in hiring and why it might be doing more harm than good. What once began …
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All Business Is Personal: How Human Connection Wins in the Age of AI
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29:10All Business Is Personal: How Human Connection Wins in the Age of AI | Joseph Michelli on Customer Experience Mastery ✨ What if the real secret to business success isn’t more technology... but more humanity? In this powerful episode of Chats with Jason, I sit down with world-renowned author, speaker, and human-centered leadership expert Dr. Joseph …
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From One Viewer to One Million: TheSalonGuy’s Secret to a Powerful Brand
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32:52💡 What happens when a bald guy decides to teach the world how to cut hair on YouTube? That’s the question Stephen Marinaro—aka TheSalonGuy—answered with over 1 million subscribers, hundreds of millions of views, and now a #1 bestselling book Why, What, How: The Step-by-Step Playbook for Creating a Memorable Brand. In this transformational episode o…
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Guaranteed Success: Membership Can Skyrocket Your Profits
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34:04Get ready for a game-changing conversation on 'Chats with Jason' where host Jason S. Bradshaw as he interviews Stu McLaren, a pioneering entrepreneur and membership expert. Stu shares his incredible journey from his first online sale in 2004 to co-founding the world's most popular membership platform on WordPress in 2008 and beyond. Discover how St…
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Season 2 Episode 7 Campfire Moto Stories – Featuring Ed Eberhart!
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3:13:02This live episode of Campfire Moto Stories with my good friend Ed Eberhart! Ed is a road racer, writer, painter, and one of the sharpest (and smartest-ass) people I know. We met by immediately insulting each other, and that’s pretty much been the foundation of our friendship ever since. He even got ordained to marry my wife and me, and—somehow—the …
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Why Most People HATE Your Ideas (And How to Make Them Listen!)
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25:25In this episode of Chats with Jason, host Jason S. Bradshaw interviews bestselling author and expert communicator Neil Gordon. Neil, who has a rich background in editorial work at Penguin Random House, shares his journey from struggling reader to influential author and consultant. The discussion emphasizes the importance of convincing your audience…
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REVEALED: The SHOCKING Truth About Brand Marketing Secrets
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30:44In this episode of 'Chats With Jason', host Jason S. Bradshaw welcomes Kathryn Strachan—a renowned keynote speaker, fractional CMO, strategy consultant, and author. Kathryn shares insights from her new book 'Scaling for Success: How to Build a Brand That Breaks Barriers' and gives invaluable advice on effective marketing strategies, the importance …
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The Hidden Secrets Of Sales Compensation: Are You Being Cheated?
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25:47Welcome to Chats with Jason! We are joined by Christopher Goff, bestselling author and sales compensation expert. We discuss hiring strategies, sales talent onboarding, and compensation practices. Christopher shares insights on finding culture-fit candidates, retaining top performers, and managing pay transparency. Essential listening for business …
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Season 2 Episode 6 Campfire Moto Stories – Live From Durhamtown with Mike McCommons
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1:58:02An exclusive interview with Mike McCommons, founder of Durhamtown Off Road Resort, now known as Georgia Off-Road Adventures. In this episode, we delve into the origins, growth, and transformation to the off-road haven located near Union Point, Georgia. Mike shares insights into the resort’s history, the challenges faced, and the passion that fueled…
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Build An Epic Sales Team With D2D Expert’s Carnivore-Like Secrets
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27:32In this episode of 'Chats with Jason,' host Jason S. Bradshaw sits down with Sam Taggart, an inspiring entrepreneur who transitioned from being a door-to-door salesman to the CEO of a multimillion dollar business. Sam, a bestselling author, shares his journey, the mindset needed for sales success, and practical strategies from his book 'Eat What Yo…
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Podcast Episode: Talent Trends 2025: A Roadmap for Smarter Hiring and Retention In this insightful episode, Amrutha hosts with Jason. S. Bradshaw – Global Guru on Customer Experience | Best-Selling Author and Keynote Speaker. Together, they explore the evolving landscape of customer engagement, uncovering strategies that businesses can adopt to del…
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Meta's CX Queen Shares Mind-Blowing Secrets To Customer-Centric Cultures That Will Skyrocket Business Growth!
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27:00Welcome to another edition of Chats with Jason! Host Jason S. Bradshaw sits down with the renowned Blake Morgan, a multi-time bestselling author and the 'Queen of CX,' to delve into the fascinating world of customer experience. From Blake's accidental journey into CX to insights about the impact of AI and technology, this episode is packed with val…
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LIVE from Day in the Dirt @ Dade City MX – Campfire Moto Stories w/ Randy Yoho!
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1:48:49🔥 LIVE from Dade City MX – Campfire Moto Stories w/ Randy Yoho! 🔥Campfire Moto Stories went LIVE from Dade City MX during Day in the Dirt Down South! 🎙️🏁 I sat down with Randy Yoho, the man who built one of the most legendary motocross tracks in Florida. We’ll talk about the history of Dade City MX, insane stories from over the years, and everythin…
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Season 2 Episode 4 Campfire Moto Stories – Featuring Ray Hempstead!
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2:49:50Join us for a special live episode of Campfire Moto Stories as we sit down with legendary motorcycle racer Ray Hempstead. With a career spanning several decades, Ray has been a formidable presence in the racing community. Notably, he clinched victory in the 250cc class V Sportsman's road race at Daytona in 1964 aboard his Ducati, showcasing his exc…
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SHOCKING TRUTH: Product Managers Who Can't Evolve Are DOOMED
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29:14In this episode of Chats With Jason, product expert Diana Stepner shares insights from her 20+ years in leadership and innovation. Discover the four key experience elements, Diana's career journey through companies like Monster and Pearson, and practical advice on product management evolution. Learn about gathering customer feedback, balancing stak…
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How to Leave Your 9-5 Job and Build a Thriving Business
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25:50In this episode of 'Chats with Jason,' host Jason S. Bradshaw is joined by Maxwell Nee—an award-winning entrepreneur. Maxwell shares his inspiring journey from a successful corporate analyst at Commonwealth Bank to becoming an investor and Chief Revenue Officer at ScoreApp, a quiz marketing platform. This episode delves into Maxwell's background, h…
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From Shark Tank Rejection to SpaceX and Global Success
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29:37From Shark Tank Rejection to SpaceX and Global Success: Dr. Rob Yonover's Lessons in Tenacity Join host Jason S Bradshaw for an enlightening episode of Chats With Jason featuring Dr. Robert Yonover. A PhD holder in Geochemistry and Volcanology, Dr. Yonover has built his career on innovation. He's the inventor of the SEE/RESCUE® Streamer, a lifesavi…
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