Workaholic management consultant in recovery from a cortisol binge. Londoner on the outside, mad Spaniard on the inside My favourite quote that I happen to live by is "Work hard, be kind and good things will happen". I seem to have overdone the first bit of my motto and now I find myself writing to you about life with a fried brain and on the wrong side of burnout... Engineer and MBA by education and management consultant by trade, I am one of these people chronically unable to say no and wi ...
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Burnout Diaries Podcasts
In today’s fast-paced business environment smack dab in the middle of AI disruptions, executives are juggling more than ever before. From chaotic daily operations to employee burnout and data overload, the challenges are real, and they can feel overwhelming. But here’s the good news: You’re not alone, and you’re not crazy. Executive Diaries host, Erica Hansen, dives deep into the core issues that executives face, offering practical solutions, case studies, and expert insights to help you thrive.
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Tech happens. When it does tune in to get the latest information.
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Reached #22 in the Apple Business Chart: A podcast that looks into what it takes to be successful at work in the digital age, whilst avoiding burnout and wasted effort. For people who won't accept "because we have always done it this way", that know work can be better and want to serve their customers better. Featuring interviews with thought leaders and inspiring people who have challenged the normal way of doing things and made a big impact as a result. Hosted by Scott Fulton, Entrepreneur ...
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Creativity is a journey. So is healing. Let’s get lost. Podcast coming soon....eventually.
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Welcome to Recovery Diaries In Depth; a mental health podcast that creates a warm, empathic, and engaging space for discussions around mental health, empowerment, and change. Executive Director and podcast host Gabe Nathan brings a unique combination of lived experience with mental health challenges, years of independent mental health and suicide awareness advocacy, and an understanding of the inpatient psychiatric millieu as a former staff member at a psychiatric hospital. This extensive ba ...
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The Landlord Diaries is a podcast all about Mid-Term Rentals and real estate investing. On the show, hosts and fellow Mid-Term Rental Landlords Kelly Bailey & Katie Lyon discuss topics like investment strategy, property management, and tips for using Furnished Finder to be a top Mid-Term Rental Landlord. By listening, you’ll walk away with creative ways to maximize your real estate investment, create passive income, as well as hear some entertaining and interesting landlord stories. The Land ...
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My Favourite Game is a podcast from Play Diaries (playdiaries.com) where personalities in the games industry talk about their favourite game ever, how they grew up with games and more within the games industry.
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(The title is a SONG by Woodbridge band!) I'm Melody Morrison an Online Entertainer of 7years. A ‘Cam-girl’ +clip-creator. YEP! I’m known as MELODYHERO 🎶 Life on a fringe society as an intentional misfit-Its been ABSURD! And NOT all Fun-n-Fiddling! I became commodity-I claimed the economy of-ME! -GOOD, BAD- I got to LIVE then! I NEED to share these stories. A career in ‘Cyber-S8X’. *This is AMATEUR rambling of life less known! Some audio…is bad!* ~Cam is RISK-with no promises, but a CHANCE 4 ...
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The Big F*cking Dreams Podcast is a self-help podcast for high performers (without the cringe). This self-development podcast offers step-by-step actionable tips from one of Australia's leading life coaches, Hannah Kissel, who has worked with clients from LinkedIn, Pinterest, Canva, Uber, Gartner, DocuSign, MongoDB, and many more. This podcast is for the high performer who ties their self-worth to their job performance but deep down knows there has to be another way. It’s for those who want ...
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Welcome to the Vetted in Vet Med podcast, where we keep it all the way real about life as two African American female veterinarians - the good, the bad, and the downright ugly. We are here to spill the tea on what it's really like behind the exam room doors, and trust us, it is not all cute puppies and kittens. From the emotional highs of saving lives to the heartbreak of euthanasia, and even to the days when we question everything, we're bringing you unfiltered conversations about the highs ...
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The Podcast That Will Dive Into The Exciting and Ever Changing World Of Medical Device Sales. Join Founder And Host, Gyda Loveres, Who Has Been In The Space For Over 13 Years, And Listen As She Explores The Ins And Outs Of This Fascinating Industry. Gyda Together With Her Guest, Will Uncover The Secrets, Challenges, And Triumphs That Come With Selling Medical Devices. You Will Hear First-Hand Stories From Industry Professionals, Gain Insights From Experts, And Navigate This Ever-Evolving Wor ...
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Welcome to "Dear HR Diary," the unfiltered truth you wish they taught in management school. This podcast hosted by, ME, Dawn Hart, a seasoned HR and management professional with over 28 years of experience in the corporate world. Join me and some fantastic guests on a thrilling journey through the trenches of human resources and management, where expertise meets snark, sass, and a plethora of captivating stories. Drawing from my extensive background in various industries, I will bring you a ...
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Welcome to 'The Creative Condition' podcast: an ongoing exploration of human creativity to help you understand and maximise yours. The show is hosted by creativity coach, Founder of The Creative Condition, and The New York Times, Adidas, and Premier League illustrator Ben Tallon. Creativity is an often misunderstood pillar of human happiness, something far bigger than artistic talent and crucial for fulfilling lives and careers. Featuring exclusive interviews with experts and thought leaders ...
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Part travel diary, part emotional processing, part “what the hell am I doing?” These are the stories I didn’t post—messy, honest, slightly unhinged, and human AF. Postcards I Never Sent is a voice memo from the road—raw, reflective, and a little emotionally chaotic. Hosted by Krista, a full-time vanlifer from Alaska to Argentina, this storytelling travel podcast shares the quiet moments, emotional healing and self-discovery that never made it to Instagram. These are the postcards I didn’t se ...
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Airbnb Burnout? The MTR Strategy Every STR Host Needs
49:34
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49:34Are you running a successful Airbnb or short-term rental business… but feeling the burnout from endless turnovers, guest messaging, and unpredictable income? You’re not alone. In this episode, we sit down with the founders of Thanks for Visiting, Sarah Karakaian & Annette Grant, who are seasoned STR operators and educators. We talk about how they’v…
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S 2 E. 29: Burnout Isn’t a Badge of Honor: The Brain Science Leaders Can’t Ignore with Nina Nesdoly
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31:04Send us a text Burnout isn’t just a buzzword—it’s a full-blown workforce crisis. In this episode of Dear HR Diary, I sit down with Nina Nesdoly, workplace well-being researcher and speaker, to dive deep into the neuroscience behind stress and burnout and how managers can recognize, prevent, and address it. What We Discussed: 🧠 The Neuroscience of S…
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Burnout, Bravery, Breakthrough: A Conversation with Artist-Scholar Shumaila Hemani | RDID; 122
1:02:00
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1:02:00From her earliest memories growing up in Pakistan—where her dream of pursuing music seemed impossible for a woman—to the hallowed halls of Harvard University where overwhelming expectations led to debilitating burnout, Dr. Shumaila Hemani reveals the institutional and cultural pressures that shaped her experience. The expectations of perfection, un…
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Brew Brain Dump 8: A story about a nettle sting while reaching for a bag of dog shit, and why it links to Marcus Aurelius
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13:28A moment with The Creative Condition founder Ben Tallon as he shares creativity-led thoughts, insights, lessons, feelings, and observations for the duration of one brew (hot beverage). Today, join me as I reflect on a nettle sting sustained by reaching for a bag of dog shit, and why it links to Marcus Aurelius. As ever supported by Illustration X h…
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S 2 Ep 33: Culture, Communication, and Courage: Leadership Lessons with Eric Williams
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31:22Send us a text This episode dives into the nitty-gritty of leadership, delegation, and team culture with Eric Williams, an entrepreneur who successfully transitioned into corporate leadership. Eric shares his insights on how managers shape team culture, the art of streamlining workloads, and the importance of communication and delegation (yes, even…
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Ep 272: Filmograph. The LA-based film titles and full service design studio let us into their minds
1:30:23
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1:30:23Aaron Becker, Seth Kleinberg, and Troy James Miller from Los Angeles-based Filmograph join me to take us inside their brilliant studio. Their output is insane and inspiring, from The Penguin to Mission Impossible via Aquaman, a visit to their portfolio is a must for any serious film fan. We cover: The importance of respect for the concept over tren…
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Ep 7: Accounting Talent Explained for the Non Accountant - Part 4
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20:44Accounting, finance, and HR aren’t “overhead”—they’re your revenue protection and risk-mitigation engine. In Part 4, Erica Hansen shows how the right talent and tight processes turn chaos into clarity, compliance, and cash flow.By Erica Hansen
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A Vibrant Voice with DID Explores Trauma through Writing | RDID; 123
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47:16Elizabeth Ann Devine is a non-binary author living with ADHD, PTSD, OCD, and dissociative identity disorder. They have been twice published on Recovery Diaries, and we were delighted to welcome them onto Recovery Diaries in Depth to share their powerful journey of using writing as both survival mechanism and healing practice. From early childhood, …
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S2 Ep 32: Graceful Growth: The Power of Mentors and Feedback with Thompson Dickerson
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53:57
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53:57Send us a text Mentoring isn’t just coffee chats and “pick your brain” DMs—it’s a performance accelerant. In this episode, Thompson Dickerson and I dig into why mentoring matters, how to find the right mentor (not just the most famous one), the difference between formal programs and informal “choose-your-own-adventure” mentoring, and the underrated…
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The Creativity Diary Entry 19: Golden hour comfort, learning through humour, burning bridges and gallows humour
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13:15Covered in this instalment of 'The Creativity Diary': Golden hour comfort Learning through humour Burning bridges Gallows humour As ever supported by Illustration X https://illustrationx.com Work with me through the 'PIT STOP' one-stop creativity foundational coaching session now at https://thecreativecondition.com Access creativity resources, incl…
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51. Why Career Change Feels So Scary (and the 4 Steps to Move Through It)
21:28
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21:28In this episode of the Big F*cking Dreams podcast, Life Coach Hannah Kissel discusses the emotional complexities of career transitions, drawing on her personal experiences and the framework of Martha Beck's change cycle. She outlines the four phases of this cycle—death and rebirth, dreaming and scheming, the hero's journey, and mastery—emphasizing …
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S 2 E. 31 - Gaslighting, Gossip, and Grind Culture: Breaking Free from Toxic Work with guest Kelsey Neff
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41:02Send us a text In this candid conversation, Dawn and guest Kelsey Neff unpack what makes a workplace truly toxic (hint: it’s not just one cranky manager), share personal experiences from the trenches, and lay out practical ways employees and leaders can identify, interrupt, and repair unhealthy dynamics. We cover the cost of toxicity—on people, cul…
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Ep 6: The 4 CFO Types Every CEO Needs to Understand
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20:45Not all CFOs are created equal. In this episode of Executive Diaries, Erica Hansen breaks down the four major CFO types—the Been There, Done That, the First Timer, the FP&A Strategist, and the Run-to-the-Fire utility player. Each brings unique strengths, blind spots, and the right (or wrong) fit depending on your company’s stage, size, and goals.…
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S 2 E. 30: From Lockers to Lawsuits: The Real Cost of Workplace Bullying with Brian Williams
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33:48Send us a text In this eye-opening episode of Dear HR Diary, I sit down with attorney Brian Williams ⚖️ to unpack a growing workplace concern: bullying and the liability employers face when it goes unchecked 🚨. Brian takes us through his fascinating career journey, including his decision to “switch sides” 🔄 — giving him a unique perspective on both…
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Ep 271: The importance of partners. Who are yours? Who helped you to this point? Why it matters.
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51:44After reading a beautiful piece of writing about Andy Cole and Dwight Yorke's football strike partnership in 1999 by Matt Dickinson, I was reminded of the vital importance of our creative partners in life. To help you recognise and value yours, I work through some that spring to mind in my life, how they vary, and why they matter for our creativity…
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Ep 5: Right Fit, Right Size: How to Hire Smart in Finance & Accounting
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23:05Hiring the wrong talent can stall your growth—or sink it completely. In Episode 5 of Executive Diaries, Erica Hansen breaks down real-world case studies of finance and accounting mismatches, from overpaying for a CFO when you really needed a controller, to scaling struggles with explosive growth. Discover why “right fit” and “right size” hiring dec…
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Her First Mid-Term Rental Was 600 Sq Ft—and Paid For Half the Mortgage
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46:28Is your space “too small” to rent? Think again. In this inspiring episode of Furnished Finder’s podcast, The Landlord Diaries, we prove that compact properties can deliver massive returns, especially in the monthly midterm rental space. Meet Yesenia Garkanian, a first-year host who transformed a 600 sq ft guest house on her primary residence into a…
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S 2 Ep - 28: From Poetry to Press Releases: Mickie Kennedy on Leadership, Flexibility, and Letting Go
30:58
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30:58Send us a text In this inspiring episode, I sit down with Mickie Kennedy, founder of eReleases, to explore his fascinating journey from writing poetry to building a successful press release distribution company. Mickie shares candid insights into his personal evolution as a leader—opening up about his early struggles as a micromanager and the steps…
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The Creativity Diary Entry 18: Three nice things after a bad night's sleep, A tiny assault on my peace, and telling an authentic story
15:24
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15:24Covered in this instalment of 'The Creativity Diary': Three nice things after a bad night's sleep A tiny assault on my peace Telling an authentic story As ever supported by Illustration X https://illustrationx.com Work with me through the 'PIT STOP' one-stop creativity foundational coaching session now at https://thecreativecondition.com Access cre…
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50. Can You Be Both Powerful and Likeable as a High-Performing Woman?
45:24
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45:24In this episode of the Big F*cking Dreams podcast, Life Coach Hannah Kissel interviews Kate Mason, who holds a PhD, a communications expert, and coach known for her work with executives and founders, particularly in the tech industry. They both explore the intricate relationship between likability and power, drawing from personal experiences and cu…
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Ep 4: Mastering the C-Suite: Talent Management for Accounting & Finance with Erica Hansen
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38:15Join Erica Hansen in this first episode of a four-part series as she tackles the most common questions around staffing accounting and finance teams. From startups to large enterprises, learn how to make the right hires and build efficient teams that drive business success.By Erica Hansen
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10 Tips for Recovery from Burnout and Setting Healthy Boundaries as a Veterinarian
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1:11:04Send us a text In this conversation, the speakers discuss the challenges of veterinary life, particularly focusing on burnout, the importance of setting boundaries, and the necessity of self-care. They share personal experiences and practical tips for managing stress, prioritizing rest, and seeking emotional support within the veterinary community.…
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S 2 Ep 27: Stuck in the Middle: Taking the Guesswork Out of Middle Management with Jeff Sigel
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30:21Send us a text Middle management – it's not the glamorous corner office, and it's not the boots-on-the-ground work anymore… it’s the in-between zone where careers either take off or burn out. In this episode, I’m joined by Jeff Sigel, an accomplished leader, middle management expert, and author of "The Middle Manager Mindset." We dig into the messy…
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Ep 270: ANXIETY! Psychologist Wendy Dignan on taking control of our thoughts for creativity's sake
1:15:38
1:15:38
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1:15:38The world is heavy. It always was. But today, we're slammed by a constant wall of white noise, and the vast majority of what we're told is negative. Anxiety is heightened perhaps more than ever before as a by-product of our hyper-connected digital way of life. Too many people spend their days exhausted and locked in a state of fear. It's damaging o…
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49. What to Do When Things Feel Out of Control
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27:56In this episode of the Big F*cking Dreams podcast, Cory Welsh shares her transformative journey through the Life and Work Transformation program, detailing her experiences from level one to level two. She discusses the importance of community, emotional regulation, and effective communication frameworks, particularly nonviolent communication. Cory …
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Ep 3: Beyond the Job: Why Strategic Awareness Builds Stronger Teams
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18:33In Episode 3, Erica Hansen reveals how training employees to see beyond their roles creates smarter, faster, and more collaborative teams. Learn how cross-functional awareness, strategic context, and even a weekly staff meeting can transform culture, performance, and retention.By Erica Hansen
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Scott is the host of the Rebel Diaries podcast. He helps teams and leaders focus on what really matters and stop wasting time on what doesn't through training and coaching with his Do Less Deliver More brand. NEW SHOW ANNOUNCEMENT! This message is announcing the new co-hosted show, Work Unravelled - check it out here! Listen to Work Unravelled on: …
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Are You Charging the Right Rent? Let's Find Out w/ PriceLabs
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41:13Monthly midterm rental pricing can feel like a guessing game, but it doesn’t have to be. In this episode of The Landlord Diaries, we dive into proven pricing strategies that help real estate investors stay competitive and profitable with their furnished monthly rentals. Our guest, Kyle Driskell, Senior Solutions Consultant at PriceLabs, brings expe…
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Hoarding, Helping, Hoping: An Interview with psychologist Deborah Derrickson Kossmann, author of "Lost, Found, Kept: A Memoir" | RDID; 121
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54:14"Love is what gives us the strength to balance the anger." It seems improbable that a human being who has shouldered the weight of so much trauma, so many secrets, so much shame could come to this conclusion, but this is part of what makes Dr. Deborah Derrickson Kossmann such a powerful writer, and such an unshakable empath. In this episode of Reco…
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Preview: The Soundtrack Before the Breakthrough
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9:02You ever try to outrun your body? Yeah, me too. But this ain’t that. This is the moment to stop pretending you’re fine. My name is TK Dutes and I'm healing- right here, right now, out loud. The Secret Life of TK is a beautiful, nonlinear ride with me- just another high masking, multi hyphenate artist/professional navigating burnout, grief, joy, and…
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S 2 E. 26: Gut Instincts Are Not a Hiring Strategy: The Power of Skills-First, Evidence-Based Hiring with Guest Mark Smith
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28:07Send us a text Let’s be honest—if your hiring strategy starts with “I’ve got a good feeling about them,” you’re probably gambling with your company’s time, budget, and retention rate. In this episode, I sit down with Dr. Mark Smith, talent psychologist and author of A Better Choice: The Manager’s Guide to Skills-First Hiring, to challenge outdated …
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The Creativity Diary Entry 17: ABOLISH THE PARASITE CLASS
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13:31A responsive instalment of The Creativity Diary as I drive under a motorway bridge and struggle to get past the graffiti message painted on it. As ever supported by Illustration X https://illustrationx.com Work with me through the 'PIT STOP' one-stop creativity foundational coaching session now at https://thecreativecondition.com Access creativity …
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48. Dear Diary: Letting Go of the Ambition to be Extraordinary
16:29
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16:29In this episode of the Big F*cking Dreams podcast, Life Coach Hannah Kissel explores the tension between the desire for perfection and the acceptance of imperfection. She reflects on her personal journey of wanting to be extraordinary while grappling with the fear of being ordinary. Through her experiences and insights, she discusses the impact of …
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Ep 2: How to Scale Without Breaking Your Business
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26:41What do fast-growing companies get wrong? In this episode, Erica Hansen breaks down the two biggest mistakes that can derail your business: failing to invest in infrastructure—and neglecting to train your people. Learn from real-world case studies and discover how to avoid costly chaos before it starts.…
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Ep 1: Executive Chaos: Why Your Team Is Drowning—and How to Fix It Fast
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13:35What if the biggest risk in your business isn’t strategy—but a missing checkbox? In this debut episode of Executive Diaries, Erica Hansen unpacks a real-world transformation that nearly collapsed due to overlooked basics. Burnout, broken systems, and unspoken risks—this is what no one tells you in glossy leadership books.…
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S 2 E. 25 - Ageless Ambition: Redefining Work, Purpose & Mentorship with Deborah Heiser
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30:36Send us a text In this compelling episode, we dive into the realities—and opportunities—of aging in today’s workforce. HR expert Deborah Heiser, Applied Developmental Psychologist and CEO/Founder of The Mentor Project, shares insights on why thriving in later career stages isn’t just vital—it’s purposeful. 🔍 Topics We Covered Aging, Work & Purpose …
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Ep 269: PJ Richardson, Laundry co-founder on playing in the chaos of agency creativity
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1:25:19PJ Richardson discovered graffiti. It brought him fulfilment when chaos was present in his early life. The chaos hasn't gone away; it has only changed shape and form. We discuss his journey from painting walls to leading a Los Angeles-based motion and design studio, what today's chaos looks like, and how he finds the space to create great art withi…
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The Secrets to Starting a Rental Business Without Buying Property
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56:33Can you scale a rental portfolio without buying a single property? Yes—and today’s guests are living proof. Join us on The Landlord Diaries as we sit down with power couple Nate & Katie Lyon to unpack their rental arbitrage strategy for monthly midterm rentals. Katie Lyon, Marketing Director at Furnished Finder, brings over a decade of real estate …
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How a Chance Encounter Led to a 30-Year Therapeutic Journey; in Conversation with Brian Marshall | RDID; 120
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55:40NAMI asserts that the average length of time between onset of mental health symptoms and reaching out for help is eleven years. That is an excruciatingly long time to be living with mental health challenges without professional help, and the reasons behind why many people wait so long are varied, complex, and understandable. If you are one of those…
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The Creativity Diary Entry 16: Porn mag reflection, parenting lessons about elements, the perfect nap
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14:56Covered in this instalment of 'The Creativity Diary': The perfect nap Porn magazine reflections and the importance of accepting our roots and creativity context Parenting lessons and humans encountering their element As ever supported by Illustration X https://illustrationx.com Work with me through the 'PIT STOP' one-stop creativity foundational co…
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S. 2 Ep 24: Birth Order Secrets – How It Shapes Careers, Communication, and Workplace Dynamics with guest: Dr. Bob Hurst
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28:17Send us a text Have you ever wondered why some people naturally take charge while others thrive as team players? Or why certain colleagues seem more diplomatic, creative, or perfection-driven? Turns out, your birth order might have something to do with it! In this fascinating episode of Dear HR Diary, I sit down with Dr. Bob Hurst, an expert on per…
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47. Clean Pain vs Dirty Pain (Job Loss, Negative Feedback, etc)
19:29
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19:29In this episode of the Big F*cking Dreams podcast, Life Coach Hannah Kissel explores the concepts of clean pain and dirty pain, derived from Acceptance and Commitment Therapy. She discusses how clean pain is an inevitable part of life, while dirty pain arises from our reactions to clean pain, often leading to rumination and self-judgment. Hannah pr…
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Episode 43: Titled " More Than A Rep: Creating Value Through Lived Experience And Empathy
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52:29In this powerful episode, we sit down with Johnny Caffaro—a dynamic, distinctive, and unstoppable force in the medical field—whose story is anything but ordinary. Born with a debilitating hip disease and having undergone three hip replacements, Johnny could have let adversity define him. Instead, he turned it into fuel. From the football field to t…
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Vetted in Vet Med: 10 Signs of Veterinary Burnout
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36:54Send us a text Summary In this conversation, Dr. Daveeta Levy and Dr. Ayanna Wilson discuss the signs and symptoms of burnout specifically in veterinary professionals. They explore emotional exhaustion, detachment, compassion fatigue, and the impact of stress on mental and physical health. The conversation emphasizes the importance of recognizing t…
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Ep 268: BURNOUT! Emily Heird breaks down what it is, what it's not, and what steps you can take to get better
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1:08:15As awareness of both the shiny clock towers and the most hidden caves of mental health grows, it's become increasingly common to self- or misdiagnose. 'Burnout' can be tossed around too lightly. I've done it myself. I came to understand what I felt was overwhelm. I'm joined by Cognitive Performance Strategist and burnout coach Emily Herird to discu…
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Brew Brain Dump 8: Is the word 'creativity' a part of the problem?
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9:38A moment with The Creative Condition founder Ben Tallon as he shares creativity-led thoughts, insights, lessons, feelings, and observations for the duration of one brew (hot beverage). Today, join me as I interrogate the word creativity to see if it's doing my ambitions to see it better understood more harm than good. As ever supported by Illustrat…
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Why Travel Nurses Alone Won’t Fill Your Rental – Do This Instead!
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44:57If you think travel nurses are the only game in town for midterm rentals, think again! In this episode of The Landlord Diaries, we welcome Amy Fraser, co-owner of Cottage Real Estate & Rental Collection in Huntersville, North Carolina. Amy’s firm manages 11 high-end monthly rentals primarily targeting relocation tenants—a segment that’s grown 130% …
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S. 2 Ep 23: Breaking Barriers: Disability, Determination, and Driving Inclusion with Ken Kunken
31:25
31:25
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31:25Send us a text In this inspiring episode of Dear HR Diary, Dawn Hart sits down with Ken Kunken, a powerhouse of resilience, purpose, and advocacy. Ken’s journey from a life-altering accident to a successful career in law is nothing short of extraordinary. Through his story, we explore the realities of disability in the workplace—and more importantl…
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The Creativity Diary Entry 15: Outraged by silly outrage, the things you do so naturally we overlook them, people stuck on the side of the road,
12:32
12:32
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12:32Covered in this instalment of 'The Creativity Diary': Outraged by outrage The people on the roadside A simple comment reminds me of something key about creativity As ever supported by Illustration X https://illustrationx.com Work with me through the 'PIT STOP' one-stop creativity foundational coaching session now at https://thecreativecondition.com…
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46. A Beginner's Guide to Non-Violent Communication & Why You Need it in Your Career
14:15
14:15
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14:15In this episode of the Big F*cking Dreams podcast, Life Coach Hannah Kissel discusses the principles and applications of Nonviolent Communication (NVC), a method developed by Marshall Rosenberg. She emphasizes the importance of clear communication in both personal and professional relationships, outlining the four essential steps of NVC: observatio…
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