Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
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Media Coffee is a new podcast from Cision, a global provider of earned media software and services for PR agencies and coms professionals. In each episode, Nareeman Dosa speaks with journalists from leading media organizations around the world, to answer some of the biggest questions in the PR industry.
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Media Outreach Etiquette: Insights from PRNEWS' Nicole Schuman
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31:54In this episode, host Sami Saad is joined by PRENEWS' Nicole Schuman to cover tips and best practices for pitching your press release to journalists.By Cision
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Wisdom Behind the Windows: The Greatest Challenge in Retail is Merging Technology with Human Touch
37:53
37:53
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37:53In this podcast episode, host Bob Phibbs, known as the Retail Doctor, discusses the evolving landscape of retail technology and the importance of human connection with guests Nikki Baird, Shep Hyken, Ethan Chernofsky, Lauren McGuire, Dax DaSilva and Dan Hodges. Podcast highlights include the complexities of in-store technology and the need for seam…
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PR & Communication Tips to Navigate Media in India
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28:08In this episode of Media Coffee, host Nareeman Dosa is joined by Manjula Subhash, Marketing & Corporate Communication Strategist to discuss tips for navigating media in India.By Cision
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Wisdom Behind the Windows: Unlocking the Secrets to Employee Development and Customer Loyalty in Retail
36:15
36:15
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36:15In this episode of "Tell Me Something Good About Retail," hosted by Bob Phibbs, retail leaders discuss strategies for enhancing customer engagement, employee development, and adapting to change. Mark Fletcher, CEO of News Express, emphasizes experiential retail by creating community spaces in stores. Joy Poynter, CEO of Fleet Feet, highlights the i…
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Purpose-Driven PR: Connecting with Higher Ed & Non-Profit Audiences
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39:57
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39:57Marc C. Whitt, Director of Media and Strategic Relations at the University of Kentucky joins host Sami Saad to discuss staying relevant in your field, the biggest challenges face by PR professionals in higher ed, reflecting your organization's values in PR campaigns, and more. Marc invites the PR community to connect with him on LinkedIn, X, and Bl…
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Wisdom Behind the Windows: How Can Retailers Build Stronger Connections with Their Customers?
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32:42In this episode of "Tell Me Something Good About Retail," Bob Phibbs, the Retail Doctor, explores the importance of human connection in retail with various guests. Patrick Burke, CEO of a men's clothing store in Ireland, discusses winning a retail excellence award and the value of customer relationships. His wife, Imelda, shares insights from runni…
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Media Coffee Podcast hosts Nareeman Dosa and Sami Saad take a look back at the year in interviews with highlights of some of their favorite and most memorable moments with guests.By Cision
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Wisdom Behind the Windows: How Can Retailers Foster Genuine Human Connections in a Digital Age?
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27:31In this episode of "Tell Me Something Good About Retail," hosted by Bob Phibbs, the Retail Doctor, the focus is on the importance of human connection in retail. Bob introduces various guests who share their insights on creating meaningful customer experiences. Martin Lindstrom discusses the concept of tribes and the need for empathy in retail. Chri…
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Guest: Paul Landry, Co-owner of Crossover Comics (Montreal) Location: 3560 Notre Dame West, Montreal (St. Henry neighborhood) Key Discussion Points: - Store founded in 2012 by high school friends combining library technology, retail, and comic shop experience - Mission to change comic store reputation from intimidating/judgmental to welcoming - Use…
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The Unexpected Marriage of Luxury Retail and Dining
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33:14In this episode of "Tell Me Something Good About Retail," host Bob Phibbs, the "Retail Doctor," converses with Charlie Koniver, principal at Odyssey Retail Advisors. They discuss the evolution of luxury retail, emphasizing the need for a human connection and collaborative strategies between developers and tenants. The conversation covers the impact…
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How PR and creative storytelling transformed Bob Phibbs’ retail consulting business.
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26:56In this episode, host Sami Saad (Media Research Analyst, PR Newswire) is joined by the Retail Doctor Bob Phibbs to discuss the power of personal storytelling, how fresh content can improve search results, and more.By Cision
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Battling Retail Burnout and Boosting Sales
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32:24In this episode of "Tell Me Something Good About Retail," host Bob Phibbs, the Retail Doctor, and Carol Leaman discuss the post-pandemic retail landscape, emphasizing the critical role of frontline workers. Carol highlights challenges in hiring and training, revealing that 61% of frontline managers report a decline in applicant quality. They stress…
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Insider's tips, press release distribution from PRNewswire's perspective
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39:55
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39:55In this episode, PRNewswire's Glenn Frates (RVP - North America Distribution) and Fouzia Hussain (Senior Client Services and Operations Manager - EMEA) join Nareeman Dosa for a roundtable discussion covering insider tips on press release distribution.By Cision
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Josh Orr, the founder of Capital Commerce and host of the Retail Initiative Podcast, is one of the leading voices in eCommerce today. He specializes in helping brick and mortar retailers gain traction in their online sales. With his team, he’s helped hundreds of retailers create thriving and profitable eCommerce businesses. Apart from his company’s…
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A conversation with Business Upturn founder: Vipul Sipani
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13:51
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13:51In this episode, we sit down with Vipul Sipani, Founder of Business Upturn, to discuss his experience in establishing his publication during COVID, the gap between PR professionals and media agencies, and the benefits of working with distribution companies like PR Newswire. @SipaniVipulBy Cision
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In this episode, host Nathan Walker is joined by David Hill of VYRE Network to discuss the etiquette for crafting a press release, covering topics including formatting, the golden rule of press releases, and the importance of correct contact info.By Cision
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Teen Trainee to Retail Innovator: An Inspiring Path
32:41
32:41
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32:41In this episode of Tell Me Something Good About Retail, host Bob Phibbs, the Retail Doctor, and Nicole Leinbach, founder of Retail Minded, delve into their extensive retail experiences. They discuss evolving consumer behaviors, the critical role of community collaboration for small businesses, and the impact of different generations on retail. Nico…
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Navigating Financial Press Releases: A Chat with Benzinga
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20:18Host Nareeman Dosa chats with the Head of Benzinga Pro's Breaking Newsdesk, Steve Krause, covering best practices for sending press releases for financial news to journalists.By Cision
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Chris was involved from the very beginning of Ted Baker in 1988 and headed up the Retail Team for over 30 years as the company's Global Retail Director. During this time, Chris was responsible for many aspects of Ted's unique retail style and is considered one of the leading lights of the drive to create 'retail theatre.' Since leaving the brand in…
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From Basement Beanbags to Beloved Brand: Lovesac's Entrepreneurial Saga
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37:26Shawn D. Nelson is the author of Let Me Save You 25 Years: Mistakes, Miracles, and Lessons from the Lovesac Story. He is the founder and CEO of the Lovesac Company, which designs, manufactures, and sells such furniture as modular couches and bean bag chairs. Nelson holds a BA in Mandarin Chinese from the University of Utah and a Master’s degree in …
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Insights From A Marketing & Comms Professional In The U.S.
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33:48
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33:48In this episode, Nathan Walker is joined by Melissa Ambers (Founder - Savvy Media Group) to discuss pitching to, following up with, and building relationships with journalists. @melissaambersBy Cision
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Behind the Magic: Disney Retail Secrets with Jim Fielding
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42:35
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42:35Jim Fielding is a respected retail and media industry veteran whose expertise combines storytelling, product innovation, merchandising, and consumer experiences. Jim currently serves as a partner at Archer Gray, an independent media company, and president of its Co-Lab Division. Having led consumer products groups at the world’s largest media compa…
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What is the future of AI in media and journalism?
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34:10In the first episode of season two, host Nareeman Dosa from Cision/PR Newswire is joined by Tom Allen (Founder -The AI Journal) and Gelu Sulugiuc (Founder - PLX AI and Director at Thomson Reuters) to discuss the future of AI in media and journalism. @gelusulugiuc @TheAIJournal1By Nareeman Dosa
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Smart Customers, Stupid Companies: Revolutionizing Retail Experience
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31:27Michael Hinshaw is the founder and president of customer experience consultancy McorpCX and has been recognized on over a dozen "Top Global CX Influencers" lists. He's also co-author of the best-selling book Smart Customers, Stupid Companies: Why Only Intelligent Companies Will Thrive and How to Be One of Them. He has been published and quoted in d…
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Differentiate or Die: Standing Out in Retail
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37:29
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37:29Robert Grimmett is a visionary creative leader with over 20 years of experience shaping the retail landscape. Renowned for his work with iconic global brands, he's an award-winning entrepreneur and designer. As a thought leader, Robert frequently shares insights at industry conferences and in publications. At the intersection of innovation and insi…
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In this special recap episode, Media Coffee hosts Nareeman Dosa and Nathan Walker take a look back at some of the most insightful moments from their interviews with professionals from around the world of journalism. Chris McKeon, Political Reporter - PA Media Felicia J. Persaud, CEO - ICN Group Rubén Marcos, Corporate Comms Consultant - Europa Pres…
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Episode 18: How To Communicate with journalists in Kenya
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28:07
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28:07In this episode, Nareeman Dosa interviews Vincent Owino of Business Reporter, covering how to communicate with journalists in Kenya - from considering the value of a press release, choosing the best method of communication, and being mindful of publication schedules. Twitter: @vincentoowinoBy Cision
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Jon Nordmark is co-founder and CEO of Iterate.ai launched in 2013. With an $82,000 marketing budget and no salespeople, Iterate's revenues grew profitably by 543% to more than $10 million over the past five years, landing it on Delloite's 2021 Fast 500 list. 85% of Iterate's 102-person team is technical, and 15% hold PhDs or MS degrees in AI. While…
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Renee is the Co-Author of best-selling book Next Generation Retail: How to Use Technology to Innovate for the Future which takes a deep dive into the technologies impacting retail and e-commerce today, including AI, retail media, social commerce, Web3, sustainability, supply chain, loyalty and more. Renee is based in Portugal and is an Advisor to s…
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Episode 17: Green Communication: How to Communicate with ESG Journalist
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24:03In this episode, hosted by Cision's Market Research Analyst Nathan Walker, John Jannarone of CorpGov.com joins us to discuss the best tactics for pitching to journalists on the topics of Environmental, Social, or Governance concerns.By Cision
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CEO and Founder Nolan Wheeler comes from retail loss prevention and store operations with hypermarket, grocery, big box, electronics, and more. Fatigued with the lack of solutions for FLW (frontline worker) and store operations, having watched 25 years of solutions being provided for online shopper, all-while developing few in-store technologies an…
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Robert M. Schindler is Professor of Marketing at Rutgers University in Camden, New Jersey. He has researched consumer perception, attitude, and motivation. His papers have appeared in publications such as the Journal of Consumer Research, Journal of Marketing Research, Journal of Retailing, Journal of Advertising, and Journal of Consumer Psychology…
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Episode 16: Insights from an experienced comms professional
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20:33In this episode, hosted by Cisions Market Research Analyst Nathan Walker, Andrea Hubbert of Hub + Company joins us to discuss tailoring your pitch to a journalist's beat, following up, and using alternative methods of communication to get in touch.By Cision
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Christine Miles is the founder and CEO of EQuipt, an award- winning author, professional keynote speaker, consultant, executive coach, thought leader, entrepreneur, and world- renowned expert in the field of listening differently.By Bob Phibbs, The Retail Doc
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Invigorating the dignity and loyalty of the frontline
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38:48In essence store management is trying to solve the problem of increasing the dignity of working in a physical store. Instead of taking steps to distance customers from employees, Sparkplug helps retailers reward employees for doing the job of making more sales - not just moving merchandise or shipping orders.…
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Episode 15: Communicating with journalists in the Netherlands
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22:05In this episode, Freek Staps of ANP joins host Nareeman Dosa to discuss best practices for reaching journalists in the Netherlands, including being sensitive to the the relevance of data about a country being shared, and being honest with journalists in your pitches. Editor-in-Chief, ANP or Algemeen Nederlands Persbureau Twitter: @anpbusiness…
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Colleen Wilson is a retail executive with over two decades of management experience and an established record for driving strategies to increase customer engagement and drive operational and service excellence. In her current role as SVP of Retail and Wholesale at Kendra Scott, Colleen leads the development and implementation of all strategies acro…
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So many retailers buy what they like instead of buying what they need. Discover the four questions to ask yourself before purchasing anything as well as tips for how to get rid of slow moving merchandise and how buying has changed since the pandemic.By Bob Phibbs, The Retail Doc
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Episode 14 - How to Communicate with consumer, food and retail media in the USA
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26:04In this episode of Media Coffee, Phil Lempert – founder and Editor, Supermarket Guru - joins host Nareeman Dosa of Cision to discuss communicating with consumer, food, and retail media in the United States. Twitter: @PhilLempertBy Nareeman Dosa
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Episode 13 - How to Communicate with Journalists in the Caribbean and its Diaspora
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34:13Felicia Persaud of CaribPR Wire joins host Nareeman Dosa discuss the best practices for reaching journalists in the Caribbean by using geo-targeting/marketing, the best language to use, and when to send your press releases for the most impact. CaribPR WireBy Nareeman Dosa
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Episode 12 - Communicating with the LGBTQ+ community
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33:19In this episode, Nareeman and guests Peter Williams and Sophie Perry discuss tips for those looking to communicate with the LGBTQ+ community. Do not hesitate to consult the community by reaching out to charities, organisations. Explore dedicated community platforms to find resources including data and stats. Do consider involving members of the com…
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Janel Anderson: Banishing Difficult Conversations
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32:53Dr. Janel Anderson is the founder of Working Conversations and a voracious researcher, author, and podcaster. During her conversation with Bob, Dr. Anderson shared insights about her experience of re-engineering dishes from her favorite restaurant. She stated that it was a trial and error process, and getting it right usually takes a few attempts. …
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Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is a New York Times and Wall Street Journal bestselling author of eight books and has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the speaking profession. Summary of Key Points: Import…
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Episode 11 - What is the state of press freedom in Canada and the UK?
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1:00:43In this episode, we explore with our guests the current state of press freedom in the UK and Canada, and discuss how journalists, media outlets, and governments can work together to uphold this vital pillar of our democracy. Heather Bakken – President, World Press Freedom Canada Janet Silver – Director, World Press Freedom Canada Dawn Alford – Exec…
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Kimberly McGlonn: Fashion as Catalyst for DEI Dialogues
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39:32Dr. Kimberly McGlonn is an advocate for justice & environmentalism, an advocacy that informs her approach to leadership in the fashion industry. As Founder & CEO of the manufacturing start-up Grant Blvd®, she oversees the brand's creative direction and growth strategy. Grant Blvd’s mission is to construct stylish, sustainably sourced fashion by cre…
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Episode 10 - How to Communicate with Journalists in Egypt
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27:14In this episode, Nareeman Dosa speaks with Ahmed Bahaa of MENA (Middle East News Agency) about the evolving media landscape in Egypt, adapting to local languages, being aware of covering sensitive topics, and more.By Nareeman Dosa
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Follow The Results: YouTube Ninja Nate Woodbury
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34:05Nate Woodbury is a popular YouTuber who creates videos about entrepreneurship and digital marketing. He started his channel in 2016 and has since amassed a large following of over 300,000 subscribers. Nate's videos are informative and easy to understand, making them perfect for beginners who are interested in starting their own businesses. In this …
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Clint Pulver: The Undercover Millennial Shares Retail Stories
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42:35From ten years old Clint Pulver knew he had been given a moment. He shares that revelation and how it has informed everything he has done as a speaker, motivator, and performer. Having performed over 1100 undercover interviews with employees in all walks of life, he has culled his learning in to speeches, training, and music. Clint shares the four …
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Episode 9 - How to Communicate with Journalists in the USA
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37:24Laura J. Wellington is the founder of THREAD MB, an award-winning children's television creator and author, TEDx Speaker, blogger, entrepreneur and more. In this episode, she joins us to talk about the best ways to get your press release seen by journalists in the USA. @thefourstardietBy Nareeman Dosa
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Episode 8 - Reaching and Engaging with the Hispanic Community in the US
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32:28In this episode, Nareeman is joined by Gaby Natale, Host and Executive Producer of SuperLatina to discuss reaching out to the Latino Community in the US. @GabyNataleBy Nareeman Dosa
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