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Content provided by Bob Phibbs, The Retail Doc, Bob Phibbs, and The Retail Doc. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bob Phibbs, The Retail Doc, Bob Phibbs, and The Retail Doc or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Wisdom Behind the Windows: How Can Retailers Build Stronger Connections with Their Customers?

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Manage episode 466467829 series 2292020
Content provided by Bob Phibbs, The Retail Doc, Bob Phibbs, and The Retail Doc. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bob Phibbs, The Retail Doc, Bob Phibbs, and The Retail Doc or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of "Tell Me Something Good About Retail," Bob Phibbs, the Retail Doctor, explores the importance of human connection in retail with various guests. Patrick Burke, CEO of a men's clothing store in Ireland, discusses winning a retail excellence award and the value of customer relationships. His wife, Imelda, shares insights from running a restaurant, emphasizing community ties. Ralph Simons, former CEO of Tony and Sheppard USA, highlights the role of training in luxury retail. Jane Liu, an entrepreneur, talks about resilience in business. The episode underscores that successful retail hinges on community, customer-centric strategies, and meaningful experiences.

  continue reading

132 episodes

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iconShare
 
Manage episode 466467829 series 2292020
Content provided by Bob Phibbs, The Retail Doc, Bob Phibbs, and The Retail Doc. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Bob Phibbs, The Retail Doc, Bob Phibbs, and The Retail Doc or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

In this episode of "Tell Me Something Good About Retail," Bob Phibbs, the Retail Doctor, explores the importance of human connection in retail with various guests. Patrick Burke, CEO of a men's clothing store in Ireland, discusses winning a retail excellence award and the value of customer relationships. His wife, Imelda, shares insights from running a restaurant, emphasizing community ties. Ralph Simons, former CEO of Tony and Sheppard USA, highlights the role of training in luxury retail. Jane Liu, an entrepreneur, talks about resilience in business. The episode underscores that successful retail hinges on community, customer-centric strategies, and meaningful experiences.

  continue reading

132 episodes

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