Welcome to the Streamline & Shine podcast with me, Steff Bolton. I am one third of Bolton Virtual Solutions where alongside my two daughters, we run a virtual assistant agency whose passion is to relieve female business owners of the tasks they hate, don't have time for, or don't have the know how! Empowering time-poor female entrepreneurs to thrive through chats about time management, social media and marketing, systems and processes and outsourcing. We all know how our to-do lists seem to ...
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Virtual Assistants And Outsourcing Podcasts
Welcome to ”Portiva Pulse” – the podcast where Sanju Zachariah, President and CEO of Portiva, explores the future of virtual medical staffing and healthcare efficiency. Join Sanju as he delves into how Portiva’s innovative services such as virtual medical assistants, remote medical scribing, dental virtual assistance, prior authorization, insurance verification, medical transcription, and medical billing are revolutionizing medical, dental, and veterinary practices. Through expert interviews ...
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Are you a lazy entrepreneur who wants to work smarter, not harder? If so, you’re in the right place! Hosted by Kristy Yoder, CEO of SmartVAs and Meet5starVAs, this podcast is all about leveraging delegation, automation, systems and virtual assistants to scale your business efficiently—without doing everything yourself. Born and raised in Manila, Philippines, Kristy moved to the U.S. and grew her agency from a one-person operation to 70+ team members. Her business 10x’d within three months of ...
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Building a business shouldn't mean losing your mind. Strategy, Solutions, & Sanity is the real-world business podcast for owners and leaders who are serious about scaling — but don't want to drown in chaos while doing it. Host Samantha C. Prestidge cuts through the noise with practical insights on hiring, delegation, team building, operations, and leadership for family businesses and second-stage entrepreneurs. (No vague "10x your mindset" fluff here — just the strategies, systems, and sanit ...
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The go-to podcast for anyone looking to transform their business! Join host Amanda Desuacido, CEO of My Mountain Mover, as she interviews top industry leaders and business owners who are reaching new heights through premier virtual outsourcing. Expect creative productivity tips, business insights, and testimonials of how virtual assistants have revolutionized businesses around the world.
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Daily bite-sized tips for the service-based solopreneur, from marketing, to outsourcing, and more!
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Running a business and a household? Same. I'm Alison Quinn, Virtual Assistant, Online Business Manager, parent and chronic pain advocate. I've been running my own business for over six years, supporting freelancers, founders and creatives to get organised, regain momentum and stop doing it all alone. Deadlines and Dirty Dishes is where strategy meets real life. It's a podcast for business owners navigating client deadlines, growing a team or outsourcing for the first time, while also managin ...
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PGBS is a reputed offshore outsourcing service provider that has been helping global businesses, professionals, and individuals with BPO support. Our service delivery infrastructure is appropriately designed and deployed to ensure the delivery of high-quality solutions to our customers within the predetermined deadlines and in cost-effective ways. Our services include multilingual call center support, data cleansing, real estate photo editing, video editing, eBook conversion, 3d design servi ...
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GoTeam is a outsourcing company based in Cebu City in the Philippines. Our virtual assistants support growth-stage businesses in Australia, the United States, the United Kingdom, Singapore, and Canada, among others. We are driven to help businesses scale and be a catalyst for people to exceed.
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Build your authentic brand and business online through No B.S. marketing. For the founders of B2B, professional services, and software companies. This is the show where we get real and talk about what's working to grow your influence, impact, and personal wealth. All whilst doing it ethically and in alignment with who you are as a human being. This show will feature a mix of solo episodes and guest interviews with actual practitioners who are honest, courageous, and generous with sharing wha ...
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The Freedom in Five Minutes Podcast where we make 5-minute decisions that change your business, relationships, and life.
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Welcome to The Future Leaders Podcast hosted by 17 year old entrepreneur, business owner, public speaker, and influencer Vova Tess. Here you will find interviews with the future of the next generation of the world with successful entrepreneurs, influencers, authors, and CEO's of today's society. Vova brings on experts in fields of E-commerce, forex trading, stock trading, social media marketing, and crypto. The goal of the podcast is to show people the success young people have achieved as w ...
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How to infuse more compassion into your business, whether it's having more compassion for you as the CEO or for the journey your intended customers are going through. For owners of (very) small businesses who are struggling with the online marketing and back end processes of building a brand that supports the communities you care about. Formerly "The Self-Employed Nerd."
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How to Know If You Can Trust an Assistant (and Start Handing Work Off)
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5:44In this episode, we delve into what it takes to trust someone enough to hire them as an assistant. We'll explore past discussions on delegation strategy and the essentials for onboarding an assistant. The focus will be on overcoming trust issues—fear of poor performance or exposing personal work details—and what to look for during the hiring proces…
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Send us a text In this episode of the Streamline and Shine podcast, Steff Bolton discusses the critical difference between hiring for hands versus hiring for brains. Many entrepreneurs mistakenly believe that hiring more hands will alleviate their overwhelm, but this often leads to more management responsibilities. Instead, hiring strategic thinker…
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How to Create Clear Roles and Accountability in Your Business
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6:18In this week's Quick Cast, we discuss how to create better clarity and ownership within your team. We'll tackle common issues like unclear job descriptions and undefined processes. Learn the simple, actionable steps to visualize your team's tasks and responsibilities using a process flowchart and swim lanes. This method helps you map out tasks, ass…
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From ER Nurse to Conflict Coach: Boundaries, Feedback, and Courage at Work Why: Clear arc + human story (“ER Nurse to Conflict Coach”) with concrete topics (bou
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51:44In this episode of Strategy Solutions and Sanity Today, we dive deep into the journey and insights of Adriana, an ER nurse turned public speaker and leadership coach. Adriana shares her evolution from a healthcare career to coaching, emphasizing the importance of vulnerability, setting boundaries, and integrating personal passions into professional…
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5 Red Flags You’re Losing Motivation in Your Business (Before Burnout Hits)
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9:26Feeling like every task in your business is heavier than it should be? You might not be burned out in the way people typically imagine — but for high achievers, burnout looks different. It shows up as procrastination, losing motivation, brushing off wins, or even resenting small parts of your business. In this QuickCast, I’m breaking down 5 subtle …
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Profit First, Cash Flow, & Calculated Risk for Small Businesses with Megan Schwan
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45:22In this episode of Strategy, Solutions, and Sanity, host Samantha welcomes financial expert Megan Schwan. Megan shares her inspiring journey from being a teen mom to becoming a successful business owner. She discusses the importance of fostering a supportive culture, embracing calculated risks, and using the Profit First method to manage business f…
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Send us a text In this episode of Streamline & Shine, I’m joined by Helen Thacker who is a Strategic Sales Messaging Mentor. We talk about Helen’s journey as a business owner, how she’s created and grown her business while raising her two sons and what she’s discovered about herself along the way. You can find more information about Helen using the…
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Finding the Best Medical Coding and Billing Company
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5:22In today’s episode, we break down how to choose the best medical coding and billing company to optimize your healthcare practice’s revenue cycle. From reducing claim denials to streamlining collections, the right billing partner can save you time, money, and stress—so you can focus on what matters most: patient care. We’ll explore why outsourcing t…
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How to Stop Working 80+ Hours a Week as a Business Owner
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6:48In this quickcast, we explore the two primary reasons clients seek consulting help: proactive preparation for growth and being overwhelmed by unsustainable workloads. The discussion emphasizes the importance of setting boundaries to avoid burnout and improve business operations. Key points include the necessity of recognizing and changing non-produ…
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Best Medical Billing Outsourcing Company Guide
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5:25Choosing the best medical billing outsourcing company can completely transform the way your practice runs. In this episode, we explore why outsourcing medical billing is more than just a convenience—it’s the key to fewer claim denials, faster reimbursements, and reduced staff burnout. By partnering with experts, you free yourself from endless paper…
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The Energy Audit: Where Your Time Actually Goes vs. Where It Should Go
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8:53Send us a text In this episode of the Streamline and Shine podcast, Steff Bolton discusses the common struggle of feeling overwhelmed by time constraints and the importance of conducting an energy audit. She emphasises that it's not about having more hours but rather about utilising the existing hours effectively. The conversation covers the pitfal…
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How Much Do Personal Assistants Cost Explained
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4:19If you’ve ever wondered how much do personal assistants cost, this episode breaks down the real numbers and what you actually get for your money. From full-time in-person assistants to flexible virtual assistants, we’ll cover salary ranges, hourly rates, and the hidden costs you need to consider. We also dive into the benefits of hiring help, inclu…
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Spotting Buying Signals & Closing with Confidence with Nikki Rausch
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56:13Join us for an insightful episode of 'Strategy Solutions and Sanity' featuring Nikki, The Sales Maven! Nikki shares her fascinating journey from working in a male-dominated tech industry to becoming a renowned sales expert. Discover how she navigated her way using neurolinguistic programming (NLP) to enhance her communication skills and build meani…
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Send us a text In this episode of Streamline & Shine, I’m joined by Siobhan Mears who is a Transformation Business Coach and Founder of Elevate Base, an all-in-one platform for limitless growth. We talk about Siobhan’s journey as a business owner, how she developed into being the founder of multiple businesses and what she’s discovered about hersel…
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Top Insights on the Best Prior Authorization Companies
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4:32Finding the best prior authorization companies can feel overwhelming, especially when your team is stuck in endless calls, faxes, and denials. In this episode, we break down how these companies transform the prior authorization process into a faster, smoother, and more efficient system for healthcare providers. We’ll explore how the best prior auth…
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Telephone Triage Remote: Smarter Care Anytime, Anywhere
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4:38Telephone triage remote is changing the way healthcare works by making professional guidance available anytime, anywhere. In this episode, we’ll dive into how remote triage helps patients get the right care faster, reduces unnecessary clinic visits, and supports overworked medical staff. From middle-of-the-night parent calls to streamlining clinic …
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5 Simple Ways Your VA Can Use AI to Help You Sell More (Without Losing the Human Touch)
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8:03In this quick episode of Strategy, Solutions, and Sanity, Sam, a business and team strategist, outlines how delegating high-impact tasks to virtual assistants (VAs) who leverage AI can significantly enhance your sales process. The episode covers five strategies: filtering high-quality leads, providing follow-up support, preparing for sales calls, t…
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The Half-Built Business: When Your Backend Can’t Keep Up With Your Frontend
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8:32Send us a text In this episode of Streamline and Shine, Steff Bolton discusses the challenges faced by CEOs and founders in managing their businesses effectively, especially during growth phases. She emphasises the importance of having robust systems in place to prevent burnout and ensure smooth operations. Steff provides insights on conducting a s…
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Smart Healthcare: Solutions Nurse Scribes Explained
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4:30In this episode, we dive deep into solutions nurse scribes and how they’re transforming the future of healthcare. From reducing nurse burnout to improving patient safety, we’ll uncover why nurse scribes are becoming an essential part of clinical teams everywhere. Discover how solutions nurse scribes streamline workflows, boost accuracy in documenta…
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Virtual Assistant Salary: What You Must Know Today
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4:48Ever wondered virtual assistant salary how much is it what you should know before hiring one? In this episode, we break down how much virtual assistants actually earn, what factors influence their pay, and why choosing the right VA can save you time and money. Whether you’re in healthcare, business, or just overwhelmed with admin work, understandin…
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Precision, Adaptability, and the Art of Leading with Sarah Gonnella
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53:47Catch this episode of Strategy Solutions and Sanity as we dive into the messy and often overlooked aspects of growing a business. Our special guest, Sarah Gonnella from Full Sail Partners, shares her journey and insights into effective leadership, the importance of emotional intelligence, and how embracing technology can simplify business processes…
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25 Executive Assistant Skills to Look for in Your Next Hire
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5:11In this episode, we break down 25 Executive Assistant Skills What to Look for in you Hire, highlighting the must-have qualities that separate a good assistant from a truly indispensable one. Whether you’re a healthcare leader, business executive, or practice manager, understanding these skills ensures you hire someone who can manage priorities, pro…
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Your Open-Door Policy Sucks — Here’s What Actually Works
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6:09In this episode of Strategy Solutions and Sanity, business strategist Sam Cordero Prestidge explains why open door policies often fail to achieve their intended purpose. Despite being a well-intentioned concept aimed at creating an accessible and supportive environment, these policies fall short because employees may hesitate to seek help due to a …
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Real Doctors Note Example: What a Legit Sick Note Includes
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4:33Looking for a real doctors note example to understand what makes a sick note valid? In this episode, we break down the essential elements every legitimate doctor’s note should include—like patient details, date of visit, medical recommendation, and a doctor’s signature. Whether you’re an employee, student, or healthcare professional, knowing what t…
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Decision-Making Black Holes: Why Everything Still Lands Back on Your Desk
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11:44Send us a text In this episode of the Streamline and Shine podcast, Steff Bolton discusses the challenges of decision-making in business and how it can lead to burnout and team demotivation. She introduces practical solutions such as the traffic light system for task delegation, the importance of creating standard operating procedures (SOPs), and e…
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Tiered Pricing, Real Talk, and People-Centered Ops – with Jesse Hernandez
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49:45In this episode of Strategy, Solutions, and Sanity, host Samantha speaks with the dynamic Jesse Hernandez about navigating the complexities of business, leadership, and personal development. Jesse shares his rich journey from starting as an apprentice in the construction industry to becoming a renowned consultant who emphasizes human-centric operat…
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Virtual Scribe Cost: Maximize ROI in Healthcare
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4:15In this episode, we dive deep into the topic of Virtual Scribe Cost Maximize ROI and how healthcare providers can turn what seems like an expense into a powerful investment. Many clinics hesitate to adopt virtual scribe services, but the truth is that outsourcing documentation can save hours of provider time, increase patient volume, and improve bi…
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Chronic Pain Management Coding ICD-10 Guide Explained
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4:33In this episode of The Healthcare Breakdown, we unpack the essential details of the Chronic Pain management Coding ICD 10 Guide to help healthcare professionals avoid costly errors and ensure proper reimbursement. Whether you’re coding for chronic pain due to trauma, underlying conditions, or generalized cases, understanding the nuances of ICD-10 c…
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Why September is the Real New Year for Your Business (and How to Actually Be Ready for It)
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7:45Send us a text In this episode of the Streamline and Shine podcast, Steff Bolton discusses the importance of September as a reset point for business owners. She emphasises the need to prepare for Q4 by managing inbox chaos, optimizing key systems, and maintaining visibility with consistent content. Steff introduces the Back to Business Boost, a sup…
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Top 10 Denials in Medical Billing & How to Prevent Them
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6:01In this episode, we dive deep into the Top 10 Denials in Medical Billing—the hidden revenue killers that can leave healthcare providers frustrated and underpaid. From missing modifiers to incorrect coding and coordination of benefits errors, we break down the most common mistakes that lead to denials and how to spot them before they cost your pract…
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4 Fixes If You Hired Help But Still Feel Overwhelmed
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7:20In this episode of Strategy Solutions and Sanity, business strategist Sam discusses the common pitfalls and solutions related to delegation in business. She emphasizes that true delegation should provide relief, freeing up both time and mental space. Sam identifies three warning signs indicating ineffective delegation and offers four key points to …
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Ep 221: The Science-Backed Guide to Overcoming Procrastination for Entrepreneurs With Robin Emdon
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1:06:10Send us a text Why do so many entrepreneurs procrastinate—even when the stakes are high? In this episode of the Lazy Entrepreneur Podcast, host Kristy dives deep with Robin J. Emdon, author of Get Resultsology: The Science of Getting Stuff Done, to uncover the biological, psychological, and practical roots of chronic procrastination in business. Ro…
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Imposter Syndrome, Resistance, and Radical Listening: A Conversation with Jennifer Lacy
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54:12How do you lead when you feel like an outsider? What if your superpower isn’t technical skill, but the ability to bring people together? In this episode of Strategy, Solutions, & Sanity, I sit down with Jennifer Lacy—facilitator, coach, people collector, and culture builder in the construction industry. We talk about what it really takes to navigat…
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What Good Customer Service Means in Healthcare
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3:58Ever wondered, What Does Good Customer Service Mean To You—especially in a healthcare setting? In this episode, we explore why great care isn’t just about clinical excellence but about authentic human connection. From calming down a stressed patient to offering a warm tone at the front desk, we unpack the small gestures that shape big outcomes in p…
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What I Audit First When a Business Owner Feels Overwhelmed
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4:28Feeling disorganized, overwhelmed, or like your team just isn't performing the way it should? In this AMA Quickcast, I’m breaking down the first thing I audit when a business owner comes to me feeling maxed out — whether they’re solo or leading a team of 50. This isn’t a full operational overhaul. It’s a laser-focused check on one critical issue: g…
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Guest Interview With Dani Louise Smith, Queen Of Business Organisation
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52:47Send us a text In this special guest episode, I’m joined by Dani Louise Smith, better known as the Queen of Business Organisation and founder of the brilliant Social Success Circle. Dani takes us behind the scenes of her journey from chaotic beginnings to becoming one of the most organised business owners I know. We chat about the real shifts that …
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How to Become a Virtual Medical Assistant Today
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3:27Ever wondered how to become a virtual medical assistant? In this episode, we uncover what it takes to thrive in one of healthcare’s fastest-growing remote roles. From what a virtual medical assistant is to why hiring a virtual medical assistant is changing the way clinics operate, this conversation is packed with actionable advice for aspiring remo…
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Why Virtual Receptionist Appointments Just Work
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3:45Tired of voicemails, missed calls, and front desk chaos? In this episode, we explore the game-changing benefits of Virtual Receptionist Appointments for healthcare practices. Whether you're a solo provider or a busy clinic, this solution simplifies receptionist scheduling and ensures patients are always heard—day or night. Our guest, Sanju Zacharia…
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Why Physician Coding Companies Are Game Changers
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3:43Are you a physician bogged down by documentation and billing codes? In this episode, we explore how Physician Coding Companies are revolutionizing medical practices by taking the coding burden off providers. Learn how outsourcing to certified medical coding vendors can improve accuracy, ensure compliance, and help physicians focus on what they do b…
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My Rules for Networking That Actually Pay Off
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8:09In this episode of Strategy Solutions and Sanity, host Sam shares her two essential rules and one habit for effective networking. She emphasizes the importance of mutual value and enjoying the company of networking partners to avoid burnout and ensure that time spent on networking is worthwhile. Sam also discusses how she organizes and categorizes …
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Qualifications Every Medical Receptionist Must Have
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4:24In this episode of The Clinic Flow Podcast, we delve into the Qualifications for Medical Receptionist roles and explore what truly makes a front desk professional thrive in today’s healthcare settings. Whether you're hiring or applying, we break down essential communication skills, tech know-how, and the core values that define a strong candidate. …
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Virtual Healthcare Assistants: Smarter Care Solutions
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3:59Discover how Virtual Healthcare Assistants are transforming clinical workflows, reducing provider burnout, and enhancing patient experiences. In this episode of The Modern MedPro, host Jane sits down with Sanju Zachariah from Portiva to explore how these digital care assistants are doing more than just lightening the administrative load—they're rev…
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Ep 220: $10 Task or $10,000 Vision? How to Stop Doing Cheap Work
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14:23Send us a text Are you always busy, but your business isn't growing? You might be stuck doing $10 tasks, and it’s time to change that. This episode will change how you think about your daily work. Kristy breaks down why most entrepreneurs fail, not because they don't work hard, but because they work on the wrong things. She also reveals the hidden …
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From Scarcity to Sanity: Real Talk on Mental Health and Business Leadership with Dr. Colleen Saringer
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42:54Join us for an insightful episode of Lives with Strategy, Solutions, and Sanity as we welcome Colleen, a dynamic guest who blends wisdom and energy. We discuss everything from the importance of self-reflection and sticking to one's values, to the challenging moments of entrepreneurship and business leadership. Colleen shares her journey from attend…
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The Cool Boss Trap: Stop People-Pleasing, Start Leading
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7:23Ever find yourself bending over backward to be the cool boss? The one everyone likes, who’s fun, flexible, and super approachable — only to watch accountability tank, trust slip, and your own confidence take a nosedive? In this quick cast, we’re breaking down the “Cool Boss Trap” — why it happens, how it drains your time and money, and the dead-sim…
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Top 10 Duties Every Medical Receptionist Must Know
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4:08In this episode, we explore the top 10 essential duties of a medical receptionist—a role often underestimated but absolutely vital to the smooth operation of any healthcare facility. From managing the front desk to juggling multiple phone lines, verifying insurance, and coordinating with staff, medical receptionists do far more than greet patients.…
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Patient Care Coordinator: Role, Duties & Impact
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4:20In this episode of The Healthcare Insider, we dive into the essential question: “What Does A Patient Care Coordinator Do?” Joined by healthcare operations expert Sanju Zachariah, host Mike explores how this vital role supports both patients and providers. From managing appointment schedules and insurance paperwork to translating complex medical inf…
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Building a No-BS Marketing Agency with Paige Weiss: Leadership, Client Chaos & Real Growth
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47:03In this episode, we sit down with Paige, the CEO of Tree Ring Digital, an exceptional marketing agency based in Colorado. Paige shares insights into the messy and vulnerable side of business, discussing moments that drove her 'insane' and how she pivoted to better serve her clients. We explore the challenges of balancing client needs with strategic…
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Medical Scribe vs Assistant: Key Differences Explained
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3:44In this episode of Behind the Stethoscope, we unpack the essential question many providers face: “What’s the difference between a medical scribe and a medical assistant?” This deep dive into Medical Scribe vs Medical Assistant helps healthcare professionals understand the distinct roles these two positions play in clinical settings. Join host Jason…
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Why Patient Access Is Key to Modern Healthcare Success
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4:16What is Patient Access in Healthcare? In this episode of The Modern Practice, host Mark Benson breaks down this essential but often overlooked piece of the healthcare puzzle. From scheduling and insurance verification to prior authorizations and intake processes, patient access plays a pivotal role in shaping the patient experience and the financia…
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