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Making Risk Flow is a podcast powered by Cytora. This insurance podcast is designed to bring clarity, know-how and inspiration in driving digital transformation for commercial insurers, paying particular attention to the automation of risk processing. This podcast, led by industry veteran Juan de Castro as well as insurance change-makers, will showcase their learnings, challenges and solutions that have, or haven’t, worked for them. If you are embarking on leading a transformational project ...
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McKinsey on Insurance

McKinsey Insurance

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The McKinsey on Insurance podcast features conversations with the leading thinkers in the global insurance industry. McKinsey partners and insurance executives discuss the challenges and opportunities insurance leaders are facing, featuring practical advice and inspirational ideas.
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Financial Forward with Jim McCarthy Explore the Future of Consumer Finance, Banking Regulation, and FinTech Innovation Financial Forward is the essential podcast for professionals in finance, compliance, and innovation. Hosted by Jim McCarthy, founding member of the CFPB and expert in regulatory risk management, each episode features in-depth conversations with leaders from banks, credit unions, fintech companies, and regulatory agencies. 🎯 What You’ll Learn: Consumer finance trends and poli ...
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Scaling Smarter

David Hirschfeld

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Scaling Smarter: Concept to Cash Flow is the show where visionary founders, CEOs, and executives in the software world share how they turned bold ideas into profitable, scalable solutions. Hosted by David Hirschfeld, founder of Tekyz and creator of the Launch 1st system, this podcast is a powerful spotlight on the leaders reshaping the future of tech. If you’re launching a SaaS product, transforming internal systems with AI, or building the next big platform—this is where your journey is rec ...
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the President and Design Engineer at CADdesignhelp.com, Scott Tarcy. Scott shares his journey from corporate mechanical engineer to entrepreneur, discussing the challenges and successes of running his own CAD design business. He highlights notable projects, inclu…
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Send us a text Guest: Levi — Founder/Builder at Nav Topic: Making business credit visible, useful, and fundable. Key Takeaways Business credit ≠ consumer credit. The ecosystem is opaque; owners often don’t know what’s being scored—or why. Nav makes it legible and actionable. Visibility first, capital second. You can’t optimize what you can’t see. P…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, Juan de Castro sits down with Mark Allan, CEO of Ki Insurance, to explore how a digital-first, data-led approach is transforming underwriting in the London market. Mark shares how Ki comb…
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the CEO of SSP Software, Jaden Sterling. Jaden shares his journey from Wall Street to founding a SaaS company that helps investors pick stocks using AI and personal values. He discusses challenging the diversification myth, scaling his business globally, leveragi…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Welcome to a new episode of Making Risk Flow: Exploring the Ecosystem. Our host Jake Harding welcomes Alan Ringvald, CEO and co-founder of Relativity6, to unpack how AI and multi-source data are redefining underwriting. Toge…
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🎙️ Season 3 of Unstructured Unlocked is here, and we’re proud to welcome Parul Kaul-Green as our new co-host alongside Tom Wilde. Parul brings deep industry expertise, sharp strategic perspective, and a clear voice on the realities of AI in insurance. If you care about operational transformation — not just tech trends — you’ll want to hear where sh…
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the CMO and Advisor at SmartBlocks, Mark Fidelman. Mark shares his journey from real estate to crypto, the platform’s approach to regulatory compliance, and the integration of AI to streamline underwriting. He discusses tax strategies, such as 1031 exchanges with…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro welcomes Lambros Lambrou, Chief Strategy Officer at Aon, to explore how one of the world’s largest insurance brokers is transforming risk management through data, AI, …
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the Founder of Capital Gains Tax Solutions, Brett Swarts. Brett shares his journey from real estate brokerage to helping clients minimize tax liabilities through strategic exits. He discusses leveraging AI and automation tools like ChatGPT and Gumloop to streamli…
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The next great transformation in insurance isn’t about modernization. It’s about orchestration. On the most recent episode of Unstructured Unlocked, we sat down with Nigel Walsh, Global Head of Insurance at ServiceNow, to explore how AI is reshaping the industry from the inside out. From taming the “messy middle” to empowering people through intell…
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the CEO at BDR.ai, David Bush. David shares how he and his brother acquired a successful company in 2024 and applied AI-driven processes to scale growth, personalize outreach, and replace costly sales roles. He discusses overcoming tech stack challenges, the impo…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro welcomes Graham Blackwell, President of Applied Systems, to explore the transformative power of technology in insurance. They discuss how Applied Systems and Cytora ar…
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Send us a text Episode Summary Amy — a retired Texas teacher living on a fixed income — whose protected retirement funds were swept from her bank account to satisfy an old, likely time-barred credit-card judgment. By filing a detailed complaint with the CFPB and notifying both the collector and the bank that the funds were protected under Texas law…
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the CEO at Tricres, Rebecca Bonnington. Rebecca shares her journey of building a scalable coaching model, including early setbacks with tech solutions and her pivot to training coaches using her proprietary methodology. She discusses leveraging AI—such as her "BB…
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the Owner, Operator, and Author of Start. Scale. Exit. Repeat., Colin Campbell. Colin shares lessons from his entrepreneurial journey, emphasizing the importance of learning from failure, building profitable businesses, and not chasing unicorn status. He explores…
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Send us a text Episode summary Paying U.S. college tuition from abroad can be slow, expensive, and confusing. Crebit says it fixes that by letting families in Brazil and Mexico pay locally (PIX or bank transfer), converting funds to USD, and delivering a check directly to the school—positioning itself as a faster, lower-cost alternative to incumben…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this special compilation episode of Making Risk Flow, host Juan de Castro revisits our conversations with industry leaders Carl Bach, Johan Slabbert, Bettina Dietsche, Cassandra Vukorep, and others to explore how digital …
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the Founder, Fractional CTO, and Tech Enabler, Stephan Smith. Stephan shares his unconventional career journey, lessons from building and losing a biotech startup during COVID-19, and his shift toward low-code, no-code, and AI-driven consulting. He discusses the …
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In this episode of Unstructured Unlocked, Terry Buechner, Principal Insurance Specialist at AWS, joins to unpack the challenges and momentum behind mainframe and core system modernization in insurance. He shares why modernization is accelerating—driven by demographic shifts, talent gaps, and the demand for faster, more agile decision-making. Terry …
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the Co-Founder and CEO at Breeze Docs, Mark Shriner. Mark shares his entrepreneurial journey, the creation of Breeze—a generative AI platform helping SMBs efficiently respond to RFPs and RFIs—and insights on the challenges of raising awareness, competition, and t…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro is joined by Jean-Jacques Henchoz (JJ), Non Executive Director, Brit Insurance and a non executive director across the insurance value chain, to explore the future of …
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the Co-Founder at Wildfire Labs, Todd Gagne. Todd shares his journey from early startups to leading Wildfire Labs, which helps founders with deep domain expertise build scalable software businesses. He explains how AI and workflow automation streamline customer d…
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with Vit Lyoshin. Vit shares his journey from IT and business intelligence to launching the startup, detailing several pivots and their focus on building a no-code, AI-powered platform. He discusses strategies for gaining early adopters, using AI tools in development,…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro speaks with Bilge Mert, Chief Technology and Transformation Officer at Brit Insurance, about what it takes to drive meaningful digital transformation in commercial ins…
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the CEO and Co-Founder at Consulting Success, Michael Zipursky. Michael shares insights on how consulting and coaching business owners can leverage AI, software, and workflow automation to scale their businesses. He discusses the evolution of Consulting Success, …
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The insurance industry is evolving into what experts now call the “decision economy.” Every success hinges on the quality of decisions made—from underwriting risks to processing claims. During a recent episode of Insurance Covered, Tom Wilde, CEO of Indico Data, spoke about how better data is revolutionizing these decisions, helping insurers adapt …
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In this episode of Scaling Smarter: Concept to Cash Flow, David Hirschfeld speaks with the Chief Executive Boot at FeelTheBoot, Lance Cottrell. Lance shares his journey from astrophysics to entrepreneurship, detailing his company’s pivot from consumer privacy to serving federal agencies. He emphasizes the importance for founders to focus on the pro…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this episode of Making Risk Flow, host Juan de Castro sits down with Greg Hendrick, CEO of Vantage Risk Companies, to unpack what it takes to build a modern underwriting company from the ground up, right in the middle of …
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In this Unstructured Unlocked episode, hosts Michelle Gouveia and Tom Wilde welcome back Louis DiModugno, now Global Chief Data Officer at Verisk, to discuss his shift from working within insurance carriers to serving them as a partner and vendor. Louis explains that his role focuses on helping carriers aggregate, normalize, and integrate data, ena…
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Send us a text Episode Summary: In this special episode of Financial Forward, we present Jim McCarthy’s keynote address from FinovateSpring 2025, held in San Diego, California. With over three decades in banking and regulatory leadership, including pivotal roles at the FDIC and as a founding member of the CFPB, Jim shares a powerful perspective on …
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this panel episode of Making Risk Flow, host Juan de Castro dives into the transformative power of generative AI in insurance with three industry experts: Allison Thornicroft, VP and Business Solutions Lead at Arch Insura…
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In this episode of Unstructured Unlocked, Vinod Srinivasan unpacks what it takes for insurers to move beyond generative AI pilots and achieve enterprise-scale impact. He explores what he calls “a race to the starting posts,” outlining the foundational steps — from architecture and governance to cross-functional alignment — that separate real adopte…
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Send us a text “FirstCash, the CFPB, and Military Lending Protections: A Follow-Up to Our Service Member Panel” Release Date: July 2025 🔍 Episode Overview In this special follow-up episode of Financial Forward, host Jim McCarthy revisits the critical topic of military financial protections in the wake of a major enforcement action by the Consumer F…
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The insurance industry is entering a new era—one defined not by marginal gains, but by structural transformation. Join Indico Data and industry leaders for an inside look at the launch of the industry’s first Agentic Decisioning Platform: a purpose-built AI ecosystem designed to power faster, more accurate, and fully auditable decisions across unde…
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In the inaugural episode of Scaling Smarter: Concept to Cash Flow, Josh Elledge of UpMyInfluence speaks with the creator and host of the show, David Hirschfeld. David, who is the founder and CEO of Tekyz, introduces the podcast’s mission: to share real stories from software industry leaders who have used workflow automation and AI to launch or scal…
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Send us a text Recorded: Tuesday, July 1 | 1:00 PM CT Presented by: McCarthy Hatch 🎯 Episode Overview: As the Consumer Financial Protection Bureau (CFPB) sharpens its lens on how financial institutions serve military members and their families, this live panel explores the evolving regulatory landscape and the moral imperative to do better. We go b…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. In this special panel edition recorded at the InsureTech Insights 2025 the panel, including Cytora's Head of North America Zaheer Hooda, have a forward-looking conversation on the evolution of the industry from InsurTech 2.0…
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In this episode of Unstructured Unlocked, Doug Loots, Global Chief Revenue Officer – Insurance at Coherent, joins us to explore the challenges and opportunities of modernizing underwriting. As insurers face growing complexity, tighter margins, and rising customer expectations, many still rely on spreadsheets and fragmented tools. Doug shares his pe…
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In our most recent podcast episode 26, Michelle Gouveia and Tom Wilde unpack how the AI landscape in insurance is rapidly evolving beyond simple process automation. The big takeaway? Insurance is a business of decisions, and with the convergence of AI, data, and compute power, carriers now have unprecedented ability to make smarter, faster, more co…
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Send us a text “AI Governance & Change Management in Financial Services” Guest: Parijat Banerjee, Global Head of Financial Services at LatentView Analytics 🔗 Episode Summary In this episode of Financial Forward, host Jim McCarthy sits down with Parijat Banerjee, a leading expert in financial data analytics and the Global Head of Financial Services …
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Send us a text Episode Title: Behind the Credit Curtain: Understanding Consumer Reporting with NCRA’s Eric Ellman Guest: Eric Ellman, President of the National Consumer Reporting Association (NCRA) Host: Jim McCarthy 🎙️ Episode Summary: In this episode of Financial Forward, host Jim McCarthy sits down with Eric Ellman, the newly appointed president…
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Fan Mail: Got a challenge digitizing your intake? Share it with us, and we’ll unpack solutions from our experience at Cytora. Welcome to Cytora’s Practitioner’s Guide, a new series from Making Risk Flow. In each episode, we sit down with experts from Cytora’s global team to explore practical strategies, real-world applications, and emerging insight…
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In episode 25 of Unstructured Unlocked, hosts Tom Wilde and Michelle Gouveia sit down with Thierry Daucourt, seasoned insurance leader and digital transformation strategist, to explore the evolving intersection of AI and commercial insurance. With decades of experience across nearly every function in the industry, Thierry shares his perspective on …
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Send us a text 🔍 Episode Summary: In this unforgettable episode of Financial Forward, host Jim McCarthy reconnects with Jacob, the breakout analyst from McCarthy Hatch whose debut podcast went viral. But Jacob's talents go far beyond financial risk modeling — turns out, he was hired as Luka Dončić’s body double in the buzzy new Jordan Brand ad, ‘Th…
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In episode 24 of the Unstructured Unlocked podcast, hosts Tom Wilde and Michelle Gouveia sit down with Matthew Grant, founder of InsTech and a seasoned expert in catastrophe risk modeling. Together, they explore how third-party data and emerging technologies are reshaping how insurers assess and price risk. Matthew shares insights from his 25-year …
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In episode 23 of the Unstructured Unlocked podcast, Tom Wilde, CEO at Indico Data and Laura Drabik, Chief Evangelist at Guidewire Software, discuss how AI is changing the way insurers handle commercial lines underwriting. With growing pressure to reduce risks and costs, they explore how turning unstructured data into structured information can impr…
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Send us a text Guest: Ian Moloney, Head of Policy & Regulatory Affairs, American Fintech Council Host: Jim McCarthy, Chairman of McCarthy Hatch and Founding Member of the CFPB Podcast: Financial Forward 🔑 Key Topics: What the American Fintech Council Stands For Ian describes the AFC's role as a bridge between regulators and innovators, ensuring fin…
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Send us a text In this episode of Financial Forward, Jim McCarthy sits down with Steve Bishop, one of the leading voices in Banking-as-a-Service (BaaS) and founder of Ambassador. If you're in banking, fintech, or regulatory circles—you’ve heard Steve’s name. And if you haven’t yet, you will. From humble beginnings on a gravel road in Missouri to be…
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