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The Chefs Without Restaurants Network Podcasts

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SERVING SUCCESS: BITE-SIZED TIPS AND TOOLS FROM THE WORLD’S BEST RESTAURATEURS Serving Success is your trustworthy source for tools and tactics from the brightest minds in the restaurant industry. The team behind MAJC, including award-winning chef and restaurateur Matt Jennings, helm this podcast. These brief episodes provide essential tools and actionable insights you need to make immediate improvements in your business. Each bite-sized episode dives into a specific topic, ranging from how ...
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Chefs Without Restaurants

The Chefs Without Restaurants Network

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Join Chris Spear as he interviews food and beverage entrepreneurs who have built successful careers outside of traditional restaurant kitchens. From personal chefs, caterers, and food truck operators to cookbook authors, research chefs, and farmers, each guest has paved their own way in the culinary world. Through candid conversations, they share the challenges, lessons, and successes of creating a business on their own terms. With over 30 years of experience in the hospitality industry—incl ...
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Personal Chef Business Startup Guide

The Chefs Without Restaurants Network

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Welcome to the Personal Chef Business Startup Guide, the podcast that helps culinary professionals build successful, independent careers on their own terms. Hosted by Chris Spear, a personal chef with over a decade of experience and the founder of Chefs Without Restaurants, this show dives into the business side of being a personal chef—from pricing strategies and marketing to client acquisition and scaling your services. Each episode features practical advice, real-world strategies, and exp ...
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Energy is contagious, for better or worse. Taylor Scott shares how leaders can shift the energy in the room, creating an atmosphere that motivates, unites, and inspires. Takeaways: Set the tone with steady, positive energy Model calm and confidence when pressure is high Lead with presence to help your team stay aligned Want to connect directly with…
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High-stress moments don’t have to break team morale. Taylor Scott shares how trust, preparation, and consistent communication help teams stay grounded and connected under pressure. Takeaways: Invest emotionally before high-pressure moments arrive Build trust through early and frequent communication Create stability with consistent, intentional conv…
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Culture is what you do, not what you say. Taylor Scott explains the damage done when leadership actions don’t match company values, and how to avoid it. Takeaways: Align your actions with your stated values Build credibility through consistency Earn trust by following through with integrity Want to connect directly with industry thought leaders lik…
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Taylor Scott unpacks the self-determination theory and how it fuels performance. Compassionate leadership isn’t soft, it’s strategic. Takeaways: Promote autonomy, competence, and community to boost motivation Understand what drives high-performing hospitality teams Encourage with intention to create lasting impact Want to connect directly with indu…
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Taylor Scott explains how small but meaningful recognition can create a sense of belonging and motivate teams to stay engaged. Leaders who speak to their team’s values win trust and loyalty. Takeaways: Recognize when team members live your values Reinforce culture by showing people how they belong Create belonging by acknowledging what makes people…
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Learn why emotional connection is the foundation of effective leadership. Taylor Scott shares the six virtues of leading with hospitality and how they apply in the day-to-day life of operators and managers. Takeaways: Commit to connection before offering direction Practice self-awareness and purpose to build emotional intelligence Coach more effect…
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Taylor Scott breaks down what it truly means to lead with hospitality through action, emotion, and connection. He shares how great leadership mirrors the best guest experiences, driving loyalty and engagement through intentional service. Takeaways: Mirror the emotional connection of great hospitality in your leadership Lead by being human, emotiona…
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It’s time to stop focusing on what’s broken and start building what’s next. Chef Matt Jennings reframes restaurant culture as a place of growth, creativity, and real opportunity for future leaders. Takeaways: Recognize hospitality as a space for career and personal development Make leadership development part of your systems Create workplaces that …
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Chef Matt Jennings discusses how aligning your passion, purpose, and process is the foundation of sustainable hospitality leadership, and what MAJC is doing to make that a reality for more operators. Takeaways: Reground your business in what matters most to you Create systems that translate passion into repeatable outcomes Build long-term leadershi…
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Hospitality leadership is evolving, and chef Matt Jennings believes the next generation of leaders needs to listen more than they speak. This episode explores what true leadership looks like today. Takeaways: Shift from top-down commands to active listening and support Redesign hospitality systems to attract and retain younger talent Lead with empa…
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Chef Matt Jennings shares two major industry trends he’s watching closely: shifting civic policies affecting local restaurants and ongoing challenges around staffing. Takeaways: Watch how local regulations affect restaurant operations and margins Adjust hiring and training for a younger, less experienced workforce Build systems that support your te…
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In this episode, chef Matt Jennings breaks down what makes MAJC’s Expert Sessions so valuable, and why live access to industry leaders is changing the game for operators. Takeaways: Learn from experts in finance, HR, sustainability, wellness, and more Interact live with top operators and hospitality leaders Use Expert Sessions as a professional dev…
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Chef Matt Jennings shares what makes Office Hours inside the MAJC community so powerful, and why real-time, judgment-free conversations are helping operators grow faster and feel less alone. Takeaways: Create space for tough, honest business conversations Learn directly from trusted experts in HR, finance, and operations Make weekly problem-solving…
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What does the MAJC community offer? Chef Matt Jennings walks through the tools, relationships, and shared values that make this platform different. Takeaways: Find peer support across operations, finance, HR, and more Learn from others’ wins and mistakes to shorten your path Access exclusive tools and guidance designed for hospitality leaders Want …
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Why did chef Matt Jennings co-found MAJC? In this episode, he shares the personal experiences that inspired him to build a hospitality community, and what operators actually need right now. Takeaways: Support operators facing burnout, uncertainty, and isolation Combine systems, creativity, and technology in one space Build solutions that scale with…
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If it feels like your restaurant is running you, you’re not alone. Chef Matt Jennings offers strategies for stepping back, assessing, and regaining control of your time and energy. Takeaways: Schedule weekly strategy sessions, even if just two hours Use team input to evaluate what’s working and what’s not Evaluate projects that drain energy without…
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Chaos is part of the job, but alignment is a choice. Chef Matt Jennings shares why clear communication and smart systems are the foundation of every resilient team. Takeaways: Standardize team communication tools across shifts and roles Be explicit about your vision instead of assuming team alignment Build architecture before expecting results Want…
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Every operator talks about systems, but how do you build ones that actually work? Chef Matt Jennings shares how his restaurants handled everything from R&D to bar maintenance. Takeaways: Document and iterate on R&D processes with full team input Design systems with ownership in mind, not just compliance Layer small systems to create a culture of ac…
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Chef Matt Jennings opens up about the hardest decision of his career: closing his restaurant. This deeply personal episode explores what led to that moment, and what other operators can learn from it. Takeaways: Monitor cash flow, receivables, and market fit Know when your well-being needs to come first Transparency with yourself is a leadership sk…
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Chef Matt Jennings reflects on a leadership lesson learned the hard way, and how it changed how he supports and empowers his team. If you’ve struggled with micromanagement or middle-manager turnover, this one’s for you. Takeaways: Balance trust and accountability with systems Avoid giving too much freedom without adequate tools Middle managers need…
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What do you wish someone told you before opening your first restaurant? Chef Matt Jennings shares his answer, and it’s not what you’d expect. This episode highlights the behind-the-scenes logistics most new operators miss. Takeaways: Build a trusted network of service providers before you open Create real feedback loops with guests to stay adaptabl…
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In this kickoff episode, Carolyn Grillo flips the script and interviews chef Matt Jennings, co-founder of MAJC, about his journey from acclaimed chef to founder. Matt opens up about what he got wrong in business and how that experience shaped his mission today. Takeaways: Prioritize business systems and financial literacy from day one Profitability…
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From debt to equity to grants, Lauren Fernandez breaks down the full range of capital options restaurant founders can access and how to match funding to your stage of growth. Takeaways: Align capital choices to your stage, control preferences, and risk tolerance Explore debt, SBA loans, angel investors, and private equity options Don’t overlook gra…
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Equity is a powerful tool. Lauren Fernandez explains how founders can share upside while protecting ownership and preserving future capital flexibility. Takeaways: Grant equity carefully and only when it drives real retention Use employee profit pools or profit shares instead of voting shares Create internal, flexible programs that align with long-…
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Money and management aren’t the same thing. Lauren Fernandez explains how to define operating roles, accountability, and partnership structure from day one. Takeaways: Clarify responsibilities and job titles inside your partnership Distinguish between passive investors and operational partners Document reporting lines, hiring authority, and account…
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Lauren Fernandez outlines the most common legal mistakes operators make during fundraising and how to protect your business, your future, and your team. Takeaways: Separate investment agreements from promised services or perks Do due diligence on your investors, including background checks Include buy-sell clauses, dispute resolutions, and exit str…
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Lauren Fernandez shares why it’s critical to evaluate people, not just capital, before you take investor money—and how to avoid costly partner mistakes. Takeaways: Prioritize integrity, transparency, and humility in partner selection Assess how a new partner would support your team long-term Set clear personal filters to guide decisions Want to con…
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Lauren Fernandez breaks down how to structure multiple entities inside a growing restaurant group, and why it’s critical for managing risk, minimizing taxes, and planning for expansion. Takeaways: Form parent LLCs with separate operating subsidiaries Separate intellectual property, franchising, and manufacturing entities Use ownership structures to…
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Lauren Fernandez reveals the most common and most expensive scaling error operators make: choosing the wrong location. Takeaways: Vet real estate decisions with full data and on-the-ground observation Understand customer patterns beyond income levels Use brokers, site analytics, and franchise disclosure documents as resources Want to connect direct…
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Your grand opening plan can make or break a new restaurant launch. Lauren Fernandez shares her blueprint for generating buzz and driving momentum. Takeaways: Build a 90-day marketing ramp-up before opening day Create organic local buzz through grassroots outreach Avoid opening to an empty parking lot by building social proof early Want to connect d…
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As you expand locations and partnerships, brand consistency becomes everything. Lauren Fernandez breaks down how to define, document, and protect your brand DNA. Takeaways: Define your mission, tone, and core brand personality Go beyond basic brand books to capture voice, style, and story Align all vendors, agencies, and teams to one clear brand vi…
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Franchising doesn’t mean losing your soul or your brand. Lauren Fernandez reframes franchising as mentorship and culture-building done right. Takeaways: Coach early franchisees as extensions of your internal team Set high standards with first franchise partners Build brand loyalty and peer accountability through franchise culture Want to connect di…
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Franchising isn’t for every restaurant. Lauren Fernandez explains the ethical and financial standards that must be in place before you even consider it. Takeaways: Validate your model with multiple profitable locations first Prove consistency in both sales and operational performance Avoid franchising if your business isn’t reliably cash-flow posit…
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Growth doesn’t happen by accident. It requires documented, teachable processes. Lauren Fernandez shares how to build systems that scale across locations. Takeaways: Document daily operations with clear, actionable checklists Use digital, mobile-accessible training tools for younger staff Build systems that work even with high turnover and quick onb…
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Expansion sounds exciting, but Lauren Fernandez explains why adding locations before you’ve dialed in your model can destroy your business. Takeaways: Avoid expansion until your first unit is fully profitable Validate your model with multiple locations before franchising Use early expansion to experiment with formats and fine-tune operations Want t…
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Strong unit-level economics are non-negotiable if you want investors or long-term stability. Lauren breaks down the numbers every operator should know inside and out. Takeaways: Know your trailing 12-month AUV, prime costs, and EBITDA Watch both top-line sales and bottom-line profitability trends Train your managers to monitor and own these core KP…
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Lauren Fernandez shares how restaurant operators must learn to “play P&L detective”—tracking every dollar to catch issues early and prevent financial leaks. Takeaways: Review your P&L monthly to catch issues before they escalate Investigate line items to identify waste, theft, or pricing shifts Use P&L insights to drive menu pricing, ordering, and …
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In this kickoff episode with Lauren Fernandez, we dive into the three systems every operator should put in place from day one, and how they set the foundation for long-term profitability. Takeaways: Establish clean accounting systems and P&L reporting early Implement easy, accurate inventory processes for key ingredients Build flexible labor schedu…
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Every partnership ends, so plan for that from day one. Attorney Michael Zalay shares legal steps to ensure your restaurant survives breakups, buyouts, and the unexpected. Takeaways: Include exit plans in your operating and partnership agreements. Define next steps in case of death, departure, or disputes. Limit investor risk by planning for “key pe…
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Attorney Michael Zalay compares traditional restaurant leases with management agreements, highlighting the pros, cons, and legal implications of each model. Takeaways: Decide who owns the space, licenses, and payroll obligations. Understand that leases offer higher upside, but carry higher risk. Use management agreements for lower-risk growth oppor…
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In this episode, Attorney Michael Zalay outlines what to look for when signing a lease, from HVAC to neighbors to liquor laws, and how to avoid costly surprises. Takeaways: Hire a local broker and research neighborhood dynamics. Inspect infrastructure and negotiate key landlord responsibilities. Avoid lease terms that leave you footing major upgrad…
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Thinking of opening a second location? Attorney Michael Zalay shares the IP, entity, and licensing considerations every hospitality brand should prepare in advance. Takeaways: Separate IP ownership from the operating restaurant entity. License brand assets to each location through a holding company. Clarify investor rights and revenue participation…
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Raising money isn’t just hard—it’s risky. Attorney Michael Zalay offers legal advice for attracting the right investors and structuring restaurant deals that work. Takeaways: Vet investors carefully and prioritize accredited backers. Create clear terms around returns and decision-making. Prepare a full business plan before pitching your concept. Wa…
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Attorney Michael Zalay explains how to protect your personal finances from restaurant liabilities using smart business structuring and proper insurance. Takeaways: Form an LLC or S-Corp and keep business formalities separate. Avoid personal guarantees unless clear limits are in place. Understand your insurance policy and what’s excluded. Want to co…
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Labor law violations are one of the most common—and costly—mistakes restaurants make. Attorney Michael Zalay shares how to protect your business and your staff. Takeaways: Understand local employment laws and tip pooling rules. Use HR and legal partners for guidance on agreements and disputes. Create employee handbooks to document procedures and pr…
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From signature dishes to content rights, attorney Michael Zalay highlights the most common contract mistakes made by chefs, and how to fix them before trouble hits. Takeaways: Clarify IP ownership in every licensing or media agreement. Retain control over personal recipes when appropriate. Consider trademarking famous dishes to protect their brand …
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Attorney Michael Zalay outlines how to secure your restaurant’s name, logo, and signature creations, and what legal protections actually work in hospitality. Takeaways: Trademark your restaurant’s names, logos, and concept assets early. Treat recipes as confidential info, not just creative output. Include IP protections in your employee handbooks a…
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Giving equity can be a powerful retention strategy—but only if done right. Attorney Michael Zalay walks through vesting schedules, phantom equity, and avoiding tax pitfalls. Takeaways: Decide whether equity comes from investors or operators. Structure vesting schedules to reward long-term commitment. Consider phantom equity as a flexible alternativ…
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Attorney Michael Zalay explains what to look for in a strong partnership agreement, from capitalization and decision rights to expansion clauses. Takeaways: Define how your restaurant will be funded and by whom. Clarify who makes which decisions between partners and investors. Plan for future restaurant deals and investor participation. Want to con…
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In this kickoff episode with attorney Michael Zalay, we break down whether you should start your restaurant as an LLC, S-Corp, or something else—and what legal and financial factors really matter. Takeaways: Understand how LLC and S-Corp structures affect restaurant ownership. Choose a structure based on flexibility, funding, and distribution plans…
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