))
How to Build a People-First Restaurant Culture
Manage episode 482772420 series 3645880
Content provided by MAJC and Matt Jennings. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by MAJC and Matt Jennings or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
In this kickoff episode with HopDov’s Annie Eisemann and Molly Hopper Sandrof, we look at why even in a tech-driven industry, human connection is still the heart of hospitality.
Takeaways:
- Design roles and responsibilities around people, not just systems.
- Use technology to elevate—not replace—team communication and service.
- Center Hospitality CRM tools around frontline staff members’ needs.
Want to connect directly with industry thought leaders like today’s guest? MAJC has built a community of hospitality professionals, where insights and tools help drive sustainable, profitable businesses. To get early access to the MAJC community, sign up at www.MAJC.ai.
76 episodes
Share
