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System Administator Podcasts

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The IT Business Podcast is a show for MSPs (Managed Service Providers) and IT Professionals providing business network support and managed services. The podcast aims to provide actionable advice and tips that help IT businesses survive and grow in the competitive tech industry. The podcast features guest interviews with seasoned IT professionals, business owners, vendors and industry leaders who share their experiences, insights, and strategies for success. These discussions often cover topi ...
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Thinking about adding Ubiquiti to your MSP stack? Hear my firsthand experience deploying their latest network and security hardware, plus insights from an industry pro managing thousands of devices. We cut through the marketing hype, evaluating features, pitfalls, and integration strategies. Hear the honest pros and cons comparing Ubiquiti with Syn…
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Artificial Intelligence is reshaping the MSP landscape, and no one knows it better than Gregg Lalle of Synthreo. Tune in as Gregg breaks down how MSPs can move beyond automation to build intelligent AI agents that help clients grow their businesses and improve operational efficiency. Synthreo isn't just another AI tool. Gregg explains how their no-…
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Visual thinkers, this one's for you! On this episode, Wim Kerkhoff walks us through the evolution of project management in the MSP world—starting with sticky notes and ending with an intuitive, web-based Kanban board purpose-built for real IT teams. We talk about integration headaches, boosting technician engagement, and why color-coding and swim l…
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What does it take to go from a one-man IT shop to a thriving 10-person business rooted in trust and professionalism? In this episode, I talk with Jason Thomas about his journey, the value of honest communication, and the tight-knit Chicago IT community that supports one another. You’ll hear how empathy, transparency, and taking time to recharge out…
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Uncle Marv hosts SonicWall’s finest—Lisa Compton and Julian Agapitos—for a packed roundtable all about the latest in firewall tech, MSP best practices, and business flexibility. We cover the move from Gen 6.5 to Gen 7 (and 8!), the new $99 TZ80 firewall, and how SonicWall’s cyber insurance and warranty options stack up. The conversation brings out …
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What if you could move from a client call to an executive proposal in five minutes? In this eye-opening episode, Nicolas Fry explains how TurboDocx leverages AI, cryptography, and creative automation to streamline every step of the MSP sales process. Learn how you can stand toe-to-toe with the big IT firms, all while saving money and time. Plus, di…
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Discover how security can actually win you new clients! In this can’t-miss episode, Anup Ghosh of ThreatMate reveals exactly how automated pen testing and attack simulations not only close deals but also create ongoing revenue for MSPs. Learn the difference between a basic scan and a “real” pen test, what MSPs must do to stay ahead in compliance, a…
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Are you tired of customers dreading compliance and security talk? In this episode, I chat with Jared Casner of Blacksmith InfoSec, who’s making compliance accessible for every MSP and SMB. Discover their “paint-by-numbers” approach to policy management, seamless ConnectWise integrations, and how their flexible platform creates new revenue streams f…
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In this episode, I get the inside scoop from Reese Tuttle, whose passion for stopping cybercrime is rooted in family and real-world experience. We discuss AP2T Labs’ patent-pending training platform: from social media and business-based attacks to text, voice, and even physical mail scams. Reese details how their “edu moments” and instant feedback …
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Join me and Kip Fanta as we reveal how MSPs can break free from the “vendor” label and become true business partners. Learn why strategic management, AI-powered insights, and a collaborative approach are the keys to thriving in today’s IT landscape. Kip shares how their two-sided platform enables both MSPs and clients to collaborate, capture ideas,…
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Curious how today’s top MSPs are saving hours on QBRs and strategic planning? Alex Markov of Strategy Overview shares the inside scoop on their AI-powered platform, IT Glue integration, and how real-world feedback drives innovation. Alex reveals the major updates since last year—including automated QBRs with Arya, expanded reporting for Office 365,…
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Are you tired of chasing cold leads and competing with dozens of MSPs for the same customer? In this episode, I chat with Skofi, the mastermind behind Find My IT Partner, who’s on a mission to reinvent how IT providers and SMBs connect. We talk about the power of curated matches, the importance of trust, and why his platform is more “cyber matchmak…
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Get ready for an insightful conversation with Bhadri Varadarajan of HitWit, a PitchIT finalist at IT Nation Connect 2025. We dive into the nuts and bolts of AI-powered knowledge sharing, from onboarding and interactive learning to customer engagement and support. Bhadri explains how HitWit’s platform helps MSPs deliver fast, knowledgeable responses…
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Are you tired of feeling lost when it comes to MSP sales? This episode brings you the game-changing insights of Jean Templin, co-founder of NAYAK, who’s on a mission to help IT pros sell better, smarter, and faster. Learn how AI-driven coaching and emotional intelligence can transform your sales process and give you the confidence to close more dea…
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Ever wondered what happens when a global IT giant acquires a renowned marketing firm? Tune in as Heather Simek and I unpack the Kaseya-TMT deal and its real impact on MSPs. From the inside scoop on industry rumors to how this move reshapes marketing, peer groups, and community, Heather brings her signature candor and expertise. Plus, we share stori…
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Are you an MSP owner still stuck handling procurement late into the night? In this episode, Rayanne Buchianico reveals how ABC Solutions’ new outsourced procurement service can give you your time—and your weekends—back. Hear how her team’s hands-on, white-labeled solution integrates seamlessly with your PSA, keeps your margins intact, and lets you …
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Ever struggled to get your clients to care about cybersecurity? Adam Anderson from ThreatCaptain shares how their platform helps MSPs translate complex cyber risks into clear financial impacts that business leaders understand. Find out how one MSP turned a simple simulation into $7,000 in new monthly revenue, and why talking dollars and cents is th…
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The Ingram Micro cyber incident sent shockwaves through the IT world, but it’s more than just a headline—it’s a wake-up call for MSPs and IT providers everywhere. In this episode, I’m joined by Michael Crean to discuss the real impact, the lessons we all need to learn, and why compassion and community matter most when crisis hits. Let’s turn disrup…
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Ever wish you could turn those low-fit contracts into real cash—or acquire new clients without the headaches of traditional M&A? Matt Yesbeck, co-founder of MSPX, reveals how his platform is turning managed service contracts into currency. Hear the story behind the first marketplace designed for MSPs to buy, sell, and value contracts, and learn how…
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Are your clients tired of juggling passwords and MFA codes? In this episode, I sit down with Ahmad Al-Hidiq from EverKey to discuss how their universal smart key technology is making authentication seamless—no more codes, no more friction. Find out how MSPs can deliver effortless, secure access that employees will actually love. Why Listen: Discove…
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I’m joined by the one and only Mackenzie Brown from Blackpoint Cyber. We’re live at PAX8 Beyond in Denver, people-watching and talking all things cybersecurity. Mackenzie shares her latest “aha” moments in MSP security, including the ongoing challenges with ConnectWise and ScreenConnect, and why patching is still a pain point for many providers. We…
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I welcome back two of my favorite MSP leaders: Dawn Sizer and Brian Weiss. We start with a bang—ThreatLocker is officially sponsoring the livestream! Dawn, a long-time advocate, shares how ThreatLocker’s zero trust approach has changed the game for her clients, while Brian gives us a behind-the-scenes look at managing security policies and the bene…
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What happens when AI disruption starts from the bottom up? This episode features Craig Donovan from PAX8, who reveals how MSPs are now leading the charge in AI adoption, not just following the enterprise. Learn about the Managed Intelligence Toolkit, the shift to workflow-driven solutions, and how PAX8 is helping partners transform their businesses…
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What does it take to stand out in the crowded MSP security market? Larry Meador shares the inside story of Cavelo’s rise, from their MSP roots to launching new configuration management features. Discover how Cavelo’s platform helps MSPs find and protect sensitive data, while offering enterprise-grade quality at MSP-friendly prices. Why Listen: Disc…
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Ever wondered why DMARC reports are so confusing and rarely read? Palisade’s solution changes the game by analyzing email data and offering actionable fixes automatically. Taylor reveals how MSPs can finally overcome the technical hurdles of email compliance, streamline enforcement, and generate new revenue streams—all while improving client trust …
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What if your security training ran itself, effortlessly protecting your clients from human error? Nihil Morjaria of uSecure explains how their platform automates everything from onboarding to dark web monitoring, giving MSPs more time for complex projects. With award-winning results and a focus on real-life scenarios, uSecure is changing the game f…
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Ever wonder how top MSPs break through the noise and get deals done? Dmitrius Garcia, president and co-founder of XAmplify, joins Uncle Marv to share the company’s journey from product-centric to service-first. Learn how XAmplify’s AI agent and analytics platform are helping MSPs turn complex jargon into clear value propositions, track every campai…
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Pinar Ormeci shares how Timus Networks is empowering MSPs with always-on zero trust, granular firewall policies, and rich reporting. The episode covers the company’s move to Tampa, their focus on the channel, and the latest innovations in network security. Why Listen: Learn how shared gateways make SASE accessible for small clients Discover smart V…
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How do you keep your MSP thriving after selling? The answer lies in the community-driven vision of the MSP Owners Group. Juan Fernandez shares why this model is so different from traditional private equity buyouts—focusing on leaders who want to stay, grow, and mentor the next generation. Discover why Prodigy Techs and Cool Technology are among the…
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Peter from TruGrid joins Uncle Marv to tackle the myths and realities of RDP security. Peter explains why RDP isn’t the problem—it’s how it’s protected. He shares how TruGrid’s innovative architecture, built on SASE and Zero Trust, is making remote access safer and easier for MSPs, especially in the age of BYOD and cloud adoption. Why Listen: Bust …
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Live from PAX 8 Beyond, Uncle Marv chats with Leonard from Rythmz, the MSP-first company bringing portable internet to events and emergencies. Their rugged Pelican cases house bonded SIM cards for unlimited, high-priority data, perfect for powering small chamber events or a 100,000-person concert. Leonard shares how MSPs are cashing in by charging …
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Live from Pax8 Beyond, Uncle Marv catches up with Brian Weiss, the Tech Stoic, who’s revolutionizing IT with Stoic philosophy. Running iTech Solutions, Brian focuses on people, process, and technology—helping clients navigate outages with practical solutions like backup internet or power redundancies. His Stoic mindset keeps his team grounded, emph…
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Uncle Marv welcomes Kathleen Lord, Chief Revenue Officer at Zensai, to the show live from Pax8 Beyond in Denver. They dive into why compliance is broken and how MSPs can bridge the gap between technology implementation and user adoption. Kathleen explains how Zensai’s learning management system, built natively into Microsoft Teams, makes training s…
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Ever wondered what it’s like to face a client who suddenly wants to pay less—while secretly discovering they’ve already shopped around and found your rates are actually half the competition? Uncle Marv shares a jaw-dropping story about pricing, client loyalty, and the emotional rollercoaster of running an IT business. Should you run DHCP on a serve…
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Ever wonder why some MSPs struggle with Macs while others thrive? Justin Esgar, founder of an Apple-focused MSP and host of All Things MSP, pulls back the curtain on what it really takes to manage Macs at scale. From hilarious conference stories to the secrets of Mac deployment and security, this episode is packed with actionable insights for MSPs …
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What does it take to stand out in the MSP world? Join Uncle Marv and event management expert Amy Slater as they unpack the power of community, collaboration, and smart event planning. From organizing intimate Lunch and Learns to orchestrating large-scale panels, Amy reveals how Innovative Events supports MSPs and small businesses in finding their v…
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Join Uncle Marv and Brook Lee as they swap stories from the road, sharing the secrets to building authentic vendor relationships and the value of thinking outside the box. From event etiquette to real-world onboarding challenges, they share stories and strategies that will help you spot the best fit for your business. Plus, get ready for a world to…
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Ever feel like your MSP is drowning in data but starved for context? Jeffrey Newton, co-founder of CYFT, shares how his AI-driven platform is giving MSPs real-time situational awareness—automating documentation, enriching tickets, and ensuring techs have the right info before they even pick up a call. Listen to why “best practice” may not always be…
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If you’ve ever dreamed of building your own home lab or wondered how to get started with Synology, Unraid, or TrueNAS, this episode is for you. Uncle Marv and Mike Wieger break down the pros and cons of each platform, explain the magic of Docker and containerization, and share practical tips for home automation and security. Get inspired to tinker,…
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What if you could manage hundreds of Intune tenants without ever repeating the same task? Colin Britton shares how Devicie’s runbooks and automation tools make it possible, while also providing deep insights into endpoint health and security. Learn about their new Reporting Connector for Edge for Business and how it brings browser security into foc…
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Eric Torres joins Uncle Marv to discuss the power of community, peer groups, and collaboration in the MSP industry. Eric shares his personal journey, the importance of vendor partnerships, and how PAX 8 is helping MSPs transition to MSP 3.0—where AI and intelligence drive business success. Eric shares his journey from Milwaukee to Melbourne, his pa…
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What does it take to lead product in a company that’s always pushing boundaries? Libby McIlhany shares her journey from software engineer to Chief Product Officer at PAX 8, revealing how she and her team are shaping the future of the IT marketplace. From the dot-com crash to the AI revolution, this episode is a masterclass in tech leadership. Why L…
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Ever wonder how to secure remote access without costly VPNs? DefensX’s new ZTNA product is designed for MSPs and enterprises, offering granular control and flexible deployment. Dave Maik explains why their approach is different—and why MSPs are raving about the ability to mix and match features to fit client needs. Why Listen: Hear the story behind…
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Kim Simmonds, founder of Cloud Contracts 365, shares how her platform is transforming legal services for MSPs by automating contract creation, management, and risk review. With AI-powered tools, unlimited e-signatures, and direct access to US lawyers, MSPs of any size can now protect their business and grow with confidence. Why Listen: Learn how to…
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Uncle Marv and Corey Kirkendoll explore the latest developments in managed IT, from the impact of AI and automation to the importance of community and collaboration. They discuss memorable moments from recent conferences, including IT Nation Secure and Pax8 Beyond, and share insights on how to navigate information overload and make strategic techno…
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Brad Gross joins Uncle Marv to recap the PAX8 Beyond show in Denver, sharing first-hand insights as both an exhibitor and industry legal expert. They discuss the exhaustion and excitement of booth life, the launch of the MSP Terms cloud platform, and the critical new FTC rules on auto-renewals affecting MSPs and vendors. The episode covers legal pi…
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Join Uncle Marv and special guest Ryan Miller, CISO and vCISO at RootPoint, for a no-nonsense look at the new CMMC 2.0 rules shaking up the IT and MSP world. Ryan reveals why the Department of Defense’s phased rollout is set to cause chaos, why most MSPs are in for a rude awakening, and what it really takes to get compliant. Learn the differences b…
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Mike Wieger, a passionate home labber and attorney, shares his journey from QNAP to custom-built NAS solutions, highlighting the importance of support, hardware flexibility, and the right fit for business versus home use. Learn how to choose the best NAS for your clients and when to consider virtualization. Why Listen Expert Insights: Hear from a h…
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Why Listen? This episode offers MSPs and IT professionals a rare look at a new, laser-focused security vendor shaking up the channel. Nathan Ostrowski shares insider insights on how machine learning can dramatically improve detection of business email compromise—a threat that’s growing by 300% year over year. Main Highlights Marv welcomes Nathan Os…
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Uncle Marv and Danny Jenkins reconnect at IT Nation Secure in Orlando, reminiscing about Danny’s unforgettable Iron Man suit appearance at Zero Trust World—a suit that ended up being raffled off for charity, with a twist. The conversation quickly turns to ThreatLocker’s latest product updates: the user store for MSPs, which empowers users with appr…
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