Best Self Storage Software Podcasts (2025)

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Goodbye Certified Mail? Self Storage Legal Updates for 2025 15:48

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6d ago15:48

15:48

ChatGPT said:Auction laws are changing fast. Email notices are now valid in many states, and unsigned leases may still be binding. Stay compliant—stay ahead.By Ben Shirey

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How Smart Automation Drives Growth for Storage Owners with Nate Kinet of SafeLease 38:54

17d ago38:54

38:54

Nate Kinet, Chief Revenue Officer of SafeLease, shares how insurance, automation, and reputation management reshape self-storage performance. Nate blends a decade of tech-driven insurance experience with deep storage knowledge, showing us how to turn compliance headaches into meaningful revenue and stronger customer trust. Key Takeaways: (02:00) Ma…

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How Data-Driven Decisions Are Reshaping Self-Storage with Adam Jarrell of American Self Storage 38:10

23d ago38:10

38:10

Adam Jarrell, Partner and General Manager of American Self Storage, shares how a background in multifamily real estate shaped his approach to self-storage. From building internal tools like QuickPay links and predictive gate access analytics to adopting business intelligence platforms, Adam outlines how curiosity, data fluency, and a focus on reduc…

1
How Customer Empathy Led to an Industry-Leading Conversion Rate With Jonas Duckett of Store It Quick 35:53

2M ago35:53

35:53

Jonas Duckett, Real Estate Investor of Store It Quick, joins us to share his evolution from solo operator to leading a 40-facility portfolio. With 4,000 units and counting, Jonas reflects on building a people-first storage brand, rebranding under a unified name, and how he drives conversions and minimizes delinquency with high-touch customer servic…

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How the Right Manager Can Transform Your Storage Business 25:48

2M ago25:48

25:48

When should you hire a storage manager? Learn when it makes sense, what to pay, and how the right hire can boost your facility’s performance.By Ben Shirey

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The Fast Track to Industry Leadership with Cory Bonda of Prestige Storage Capital 25:11

2M ago25:11

25:11

Cory Bonda, Principal of Prestige Storage Capital, joins this episode to discuss how operational decisions and reporting rhythms support sustainable portfolio growth. He shares how Prestige Storage transitioned from opportunistic acquisitions to a regional clustering model, why daily visibility into move-ins and churn is essential, and how lead con…

1
Beating the Big Guys | Competing in Self Storage 21:28

2M ago21:28

21:28

Big REITs dropping rates? Don’t follow blindly. Learn how independent storage owners can compete smart, build loyalty, and grow sustainably.By Ben Shirey

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Building Relational Capital To Drive Growth in Self-Storage with Mark Poole of Liberty Investment Properties 22:33

3M ago22:33

22:33

In this episode, we’re joined by Mark Poole, VP of Operations of Liberty Investment Properties. Mark is a seasoned leader with over 13 years at the helm of operations, development, and growth strategy in self-storage and hospitality. He shares insights into the value of relational capital and how self-storage operations are evolving. Mark also disc…

1
Storage Fees That Make (or Break) Your Facility 17:02

3M ago17:02

17:02

Are your storage fees helping or hurting your business? Learn which fees to charge, avoid, and how to boost revenue without losing tenants.By Ben Shirey

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Why Streamlining Systems Is the Key to Growth with Faraz Hemani of Iron Storage 35:06

3M ago35:06

35:06

Faraz Hemani, CEO of Iron Storage, joins us for the inaugural episode of "Students of Storage." Faraz shares his journey from working at Oracle and Google to building Iron Storage’s 30-facility self-storage business. He offers valuable insights into remote management, operational systems, scaling challenges, marketing fundamentals, and more. Faraz …

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From Setup to Success | Smart Moves for Self-Storage Operators 19:46

3M ago19:46

19:46

New to managing a storage facility? In this episode, we cover fee structures, billing tips, and setup strategies that top operators use every day.By Ben Shirey

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The BEST Self Storage Software in 2025! | How to Choose The Right Solution 23:30

4M ago23:30

23:30

Self-storage is evolving fast. In this episode, we dive into automation, online rentals, and how CCStorage helps facilities grow with less overhead.By Ben Shirey

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Marketing Smarter with ChatGPT 15:00

5M ago15:00

15:00

Marketing your self storage facility just got smarter! In this episode of the Self Storage Insight Podcast, Ben Shirey chats with ChatGPT to explore how AI can help you optimize your Google Business Profile, run targeted ads, and make data-driven decisions—all on a budget. Whether you're new to AI or looking to up your game, this episode shows how …

1
Avoid These Costly Mistakes | Interview w/ White Label Storage 44:31

5M ago44:31

44:31

Managing a self-storage facility isn’t as simple as it seems—especially for first-time owners. In our latest episode, we chat with Peter Smyth & Alex Hartman of White Label Storage about the biggest challenges storage operators face, from tenant management to revenue optimization.By Ben Shirey

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Covering More Than Risks | Interview w/ Terry Campbell 25:55

6M ago25:55

25:55

Insurance costs are skyrocketing, and many facility owners are unknowingly underinsured. In the latest episode, I sit down with Terry Campbell of Johnson Insurance to discuss the biggest risks in self-storage, why insurance rates are rising, and how his team is bringing top-tier customer service to the industry.…

1
Revolutionize Self-Storage Underwriting | Interview w/ Tyler Sellars 24:22

7M ago24:22

24:22

Looking to simplify self-storage underwriting? Cactus, led by CEO Tyler Sellars, automates data input, enriches insights with market data, and delivers accurate forecasts—all in one intuitive platform. Say goodbye to manual Excel headaches and hello to faster, smarter investment analysis.I recently had the chance to demo the product, and I truly be…

1
Payment Dispute Best Practices 18:05

7M ago18:05

18:05

Confused about credit card disputes and chargebacks? In the latest episode of the Self Storage Insight Podcast, Ben Shirey breaks down what disputes are, why they happen, and how to respond effectively to protect your cash flow.Learn how to win disputes, avoid processing issues, and keep your business running smoothly. Don’t let disputes derail you…

1
Evolution of Online Rentals 17:33

7M ago17:33

17:33

Streamline your online rentals! In this episode of the Self Storage Insight Podcast, Ben Shirey and Matt Markham dive into the pros and cons of Click-to-Sign vs. DocuSign, plus tips for creating an effortless rental process to keep customers coming.By Ben Shirey

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3 Hurdles in Management Software Migration 12:12

8M ago12:12

12:12

Thinking about switching self-storage software but worried about the challenges? In the latest Self Storage Insight Podcast, I break down the top 3 hurdles—website transitions, proprietary integrations, and cardholder data transfers—and how to tackle them like a pro. Don’t let fear of change hold you back!…

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Smooth Transitions | Interview w/ Dallas Thompsons 25:00

9M ago25:00

25:00

From buying his first self-storage facility in high school to managing eight across the U.S., Dallas Thompson of Delta Asset Management shares his journey as a young entrepreneur in the self-storage industry. Learn his top tips for smooth property transitions, rebranding, and maximizing growth in diverse markets. Whether you’re a seasoned investor …

1
The Ugly Truth Behind Rate Increases 25:24

9M ago25:24

25:24

Fed up with yet another price increase on the products and services you rely on? Sure, rate hikes aren’t new in this industry, but have you ever stopped to ask why you’re always paying more?In today’s podcast, I dive into the questions you should be asking (the ones your provider hopes you don’t). Because let’s be real—some of these “necessary” fee…

1
Crazy Self-Storage Horror Stories 11:01

10M ago11:01

11:01

On this episode of Self Storage Insight Podcast, we’re sharing the top craziest horror stories from the self-storage industry! From wild tenants and evictions to a storage auction that uncovered $100K in cash, you won’t believe what goes on behind those storage unit doors! Tune in for some laughs and jaw-dropping stories.…

1
Why Tenant Protection is Essential for Self Storage w/ Nate Kinet 29:19

10M ago29:19

29:19

In this episode of the Self Storage Insight podcast, Ben Shirey chats with Nate Kinet from SafeLease about the power of tenant protection plans. Learn how these plans can boost revenue, reduce liability, and keep tenants happy by providing peace of mind for their stored items.Tune in now to discover why more facilities are embracing tenant protecti…

1
Why Gate Access Tech Matters for Your Self Storage Facility w/ Bob Hazlett 27:40

11M ago27:40

27:40

In our latest episode of the Self Storage Insight Podcast, we chat with Bob Hazlett from OpenTech Alliance about how cutting-edge tech like smart locks and self-service kiosks are transforming the self-storage industry! Learn how these innovations are streamlining operations and enhancing security for facilities of all sizes.…

1
Adapting to the Digital Age of Self-Storage | Interview w/ Camille Broom 28:24

11M ago28:24

28:24

On the latest episode of the Self Storage Insight Podcast, we dive into adapting to the digital age of self-storage with Camille Broom from AAAA Storage Management.By Ben Shirey

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The Future Self Storage Customer | Interview with Scott Worden & Brett Copper 34:24

12M ago34:24

34:24

In the latest episode of the Self Storage Insight Podcast, we dive into the future self-storage customer with Brett Copper from Copper Storage Management and Scott Worden from StorSuite. Discover how technology is transforming customer experiences and learn practical tips for modernizing your facility. Don't miss out on insights that could give you…

1
Key Strategies for Selling Your Facility | Interview with Andreas Makris 30:44

1y ago30:44

30:44

Join us on the latest episode of the Self Storage Insight Podcast as we chat with Andreas Makris from Bledsoe Self Storage Group. Andreas shares invaluable insights on navigating the current self-storage market, managing seasonal trends, and maximizing your investment potential.By Ben Shirey

1
Boosting Efficiency and Retention in Self Storage | Interview with Brett Copper 30:30

1y ago30:30

30:30

Dive into the latest Self Storage Insight podcast where we discuss boosting occupancy rates and enhancing customer retention in self-storage facilities. Learn about effective pricing strategies, the power of online marketing, and the importance of customer reviews. Don't miss out!By Ben Shirey

1
Using AI to Find More Self Storage Deals 23:53

1y ago23:53

23:53

Join us as Jean-Michael Diei from PropRise discusses leveraging AI for data and analytics in the self storage industry. Learn how they help developers identify market opportunities efficiently and their journey from mobile home parks to self storage.By Ben Shirey

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Building Resilient Portfolios with Storage & Flex 35:40

1y ago35:40

35:40

Equity Partners, founded by Grant Reeves and his partner in 2020, transitioned from commercial real estate brokerage to principal investment, strategically capitalizing on market shifts during the COVID-19 pandemic. Their journey began with converting an old grocery store into a self-storage facility, leading to further investments in storage and f…

1
How Social Media is Transforming Self Storage Management w/ William Tin 16:54

1y ago16:54

16:54

How Social Media is Transforming Self Storage Management w/ William Tin by Ben ShireyBy Ben Shirey

1
From a Firefighter to Storage Business Owner w/ Ian Horowitz 38:29

1y ago38:29

38:29

Join us on this episode of the Self Storage Insight Podcast as Ian Horowitz, a former Baltimore firefighter turned successful real estate investor, shares his journey into the self-storage industry. Ian discusses his transition from single-family homes to managing a portfolio of 15 self-storage locations, offering valuable insights into market tren…

1
Why Experienced Management is Crucial for Self-Storage Success 36:19

1y ago36:19

36:19

Running a self-storage facility well is all about making customers happy, managing money smartly, and handling daily tasks efficiently. Start by creating a great customer experience with a user-friendly website and easy rental processes. Keep your facility clean and secure, and communicate promptly with customers. Manage your money by setting the r…

1
Ready to Own a Self Storage Facility? Expert Tips You Need to Know 27:33

1y ago27:33

27:33

Thinking about owning a self storage facility? In this video, we explain the basics of self storage investment. Learn how the business works, important money details, and the pros and cons of teaming up with other investors. Discover the key questions to ask before you invest and what it takes to run a storage facility. Whether you want to manage i…

1
From Harvard to Self Storage: Discussion with Peter Smyth 30:05

1y ago30:05

30:05

Is your storage business focused on getting positive Google reviews and appearing in local searches? Join us in this episode of the Self Storage Insight Podcast as we discuss strategies to enhance your online presence, build trust with potential customers, and improve your local SEO. Featuring insights from Peter Smyth of White Label Storage and Lo…

1
7 Tips to Stay Competitive: Insights from a Self-Storage Facility Manager w/ Blake Angle 21:56

1+ y ago21:56

21:56

Learn from Blake Angle, a facility manager, how to keep a self-storage business competitive against larger facilities and what strategies can make the difference in customer retention and growth.By Ben Shirey

1
Maximizing Revenue with Dynamic Pricing in Self Storage w/ Brett Copper 29:31

1+ y ago29:31

29:31

Discover how adjusting your storage unit prices based on demand can boost your revenue, keep your units filled, and help you stay competitive.By Ben Shirey

1
Tips for Successful 1031 Exchanges into Self Storage Facilities w/ Dave Foster 34:24

1+ y ago34:24

34:24

Let's find out how self-storage owners can use 1031 exchanges to avoid paying taxes right away when they buy new properties. Dave Foster shares easy tips on making your storage business better without the extra costs.By Ben Shirey

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How You Can Increase Traffic To Your Facility 35:24

1+ y ago35:24

35:24

We talk about essential marketing strategies that can dramatically increase your customer base. From leveraging local partnerships to optimizing your online presence, we cover the top tactics that will help you attract more customers to your facility.By Ben Shirey

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Making the Move from Single Family Investments to Self Storage 21:58

1+ y ago21:58

21:58

Greg Smith's journey into self-storage began three years ago, leveraging his expertise from banking to capitalize on the industry's potential for extra income. Armed with lessons from managing houses and a daycare business, he emphasizes quick customer response, streamlined operations, and leveraging technology to stay ahead. Greg's hands-on approa…

1
Creating a Winning Company Culture: Motivating and Inspiring Employees – Corey Peterson 30:57

1+ y ago30:57

30:57

About the Guest(s):Corey Peterson is a seasoned real estate entrepreneur and the owner of Kahuna Investments. Known affectionately as the "Big Kahuna," Corey has built a portfolio that specializes in multifamily and student housing properties, spanning over seven states. With a diverse real estate investment portfolio, Corey believes in the power o…

1
From a Pharmacy to a Multimillion Dollar Facility 42:17

1+ y ago42:17

42:17

From working as a pharmacist to becoming a star in the storage world, Stephen shows us how to turn a big, old place into a cool storage business, all while helping people and making friends along the way. Get ready for a story full of big dreams, smart moves, and lots of heart!By Ben Shirey

1
Build Your REI Dream Team - Josh Cantwell 28:22

1+ y ago28:22

28:22

Josh: A seasoned multifamily real estate investor and the host of the Forever Passive Income Maverick Mastermind, Partnering, and Coaching Program and Accelerated Real Estate Investor Podcast. With decades of experience in the industry, Josh has successfully invested in numerous multifamily properties and has a deep understanding of the ins and out…

1
How Great Customer Service Increases Retention 20:40

1+ y ago20:40

20:40

Good customer service is super important in self-storage because it makes customers feel special and valued. When storage places are friendly and helpful, people want to keep coming back. The best self-storage spots are those that balance making money with taking really good care of their customers.By Ben Shirey

1
9 Commandments of Multi-family Investing - Josh Cantwell 39:49

1+ y ago39:49

39:49

Episode Summary: In this episode, Josh discusses the nine commandments of multifamily investing. He emphasizes the importance of investing for immediate cash flow and highlights the concept of the "promote" in syndication deals. Josh also shares insights on securing long-term debt, having adequate cash reserves, and the significance of location in …

1
Unanswered Calls Are Costing You Business 31:32

1+ y ago31:32

31:32

Find out what's next for self storage in the Self Storage Insight Podcast! Experts talk about how call centers and fancy tech are making storage better for everyone. Hear real stories and get tips to succeed in the storage world. Come learn about the cool stuff happening in storage!By Ben Shirey

1
The 7 Red Flags of Passive Real-Estate Investing - Taylor Loht 45:02

1+ y ago45:02

45:02

About the Guest(s):Taylor Loht is a real estate investor and educator who specializes in teaching busy professionals how to build passive wealth through real estate investments. With over $250,000,000 in commercial real estate experience, Taylor focuses on self-storage and multifamily investments. He is based in Virginia and has a strong track reco…