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Rick Watson @ RMW Commerce Podcasts

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Join Rick Watson, 20+ year eCommerce veteran and CEO & Founder of RMW Commerce, to hear all the latest in the world of eCommerce — from established players like Amazon and Shopify to the new startups, fresh off their latest round of funding. From Marketplaces to Direct-to-Consumer to Supply Chain to Payments, it’s all here. New episodes every Monday, just in time for your morning commute! Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/ ...
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Welcome to The Watson Weekend – a rollicking weekly live conversation (and dance party) about all things retail, tech, and ecommerce! Hosts Rick Watson and Jess Lesesky and guests from all around the ecommerce world cut through the BS and bring you no-nonsense conversation, deep insights, and opinions that aren’t afraid to be contrarian. Join us for the livestream every Friday at noon on LinkedIn at https://www.linkedin.com/in/ecommercestrategyconsulting/ and YouTube at https://www.youtube.c ...
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show series
 
Today on our show: Walmart Partners With OpenAI, Cannot Hold Back the Tide S&P Global Puts Tariff Costs at $1.2T This Year Salesforce Partners With OpenAI Saks Struggles to Deliver in Q2 - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mira…
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Watson Weekend hosts Rick Watson and Nick Kaplan discuss the retail industry's current state, emphasizing AI's integration into shopping experiences, such as Walmart's partnership with OpenAI. They highlight the rapid innovation driven by AI, including new tools like OpenAI's video creation app, and note the proliferation of AI partnerships across …
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Today on our show: Process Re-Engineering Is a Key Skill in the Age of AI Stripe Link Moving More Consumer Facing Is OpenAI Building a Super App? Shopify CRO Bobby Morrison Forced Out - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl.…
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The latest Watson Weekend podcast episode, hosted by Rick Watson and Jessica Lesesky, discusses recent retail developments, including the elimination of the de minimis rule impacting U.S. imports, Starbucks' Taylor Swift-themed in-store experience to regain customers, Instacart 's integration with Tiktok for retail media targeting, and Paypal 's 5%…
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In this second episode of The CEO Spot, Rick Watson sits down with Matt Harris, Founder of Harris Digital. The interviews were conducted at Shoptoberfest 2025, discussing the state of B2B e-commerce and the challenges of 'hard commerce' faced by manufacturers and distributors. Harris explains that many companies struggle with legacy ERP systems, an…
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Today on our show: ChatGPT Is Actually The Ultimate In Influencer-Driven Commerce OpenAI x Stripe Agentic Commerce Protocol Has Makings of Silicon Valley Catfight - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcomme…
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Watson Weekend hosts Rick Watson and Jessica Lesesky cover the latest retail industry news and trends this week. The headline hangover includes Gen Z's influencer-driven purchases, Mastercard's entry into retail media advertising, potential U.S. government influence over TikTok's algorithm, and Stripe's AI-powered commerce platform. Guest Kiri Mast…
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Today on our show: What the Hell Will Happen At Tiktok? Ryder Releases New eCommerce Study Klaviyo Innovations Made Possible By Different Ecosystem Approach OpenAI Announces They Are Pursuing Ads - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsore…
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The Watson Weekend hosts Rick Watson and Jessica Lesesky discuss recent retail headlines, including Amazon's $2.5 billion lawsuit over alleged Prime subscription deception, Walmart's significant referral traffic from ChatGPT, Sephora's new affiliate program aimed at beauty creators, and Meta's talks with Google to enhance ad targeting using AI. The…
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Today on our show: Google and Paypal Announce New Commerce Partnership Fireside Chat With Andy Jassy at Amazon Accelerate Conference The First Q4 Holiday Predictions Appear - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Rithum. https://ww…
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The Watson Weekend is sponsored by Rithum because if you’re in commerce, this is the event you can’t miss. Rithum LIVE is happening Sept 25 in New York City and Oct 9 in London—bringing together top brands, retailers, and leaders for a full day on the future of commerce. Learn more at rithum.com/nyc Hosts Rick Watson and Jessica Lesesky begin the s…
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We have a special episode of the podcast this week. Today we preview a new podcast from RMW Commerce — actually a Youtube Exclusive, called “Oh Shift! Where SaaS Meets AI”. In this week’s episode, I interview the Shailesh Kumar, the SVP Of Engineering at Salesforce Commrece Cloud to talk about the company’s approach and pilots in the world of AI an…
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In this crossover episode, hosts Rick Watson and Jessica Lesesky talk with Shailesh Kumar, SVP of Engineering at Salesforce. He is the Head of Engineering for Salesforce Commerce & Retail Cloud. He previously served as SVP and Head of Engineering at ClickUp and VP of Engineering at MuleSoft, both of which were acquired by Salesforce. The headline h…
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Today on our show: Shopify Betting Big on Design Amazon Still Stuck Muddling Through Day 2 Why Software Sales Is Still Hard in 2025 A New Podcast where SaaS Meets AI: Oh Shift - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https:/…
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This episode is brought to you by Mirakl. Because “Traditional eCommerce” Is Just Code for “Not Growing.” It’s time to do better than the status quo. Join 450+ retailers who are scaling 6X faster with AI, automation, and a platform built for what’s next. Marketplace, dropship, and retail media at enterprise-grade scale. It's time to accelerate with…
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Today on our show: Best Buy Relaunches Its Marketplace Target Earnings: Like a Slow-Moving Train Wreck Upcoming RMW Commerce Events in Second Half of the Year Walmart Raises Revenue Guidance in Earnings Call - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode…
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This episode is brought to you by Mirakl. Because “Traditional eCommerce” Is Just Code for “Not Growing.” It’s time to do better than the status quo. Join 450+ retailers who are scaling 6X faster with AI, automation, and a platform built for what’s next. Marketplace, dropship, and retail media at enterprise-grade scale. It's time to accelerate with…
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Join Rick and special guest Nate Skiver, founder of LPF Spend Management, as they dive into a fiery discussion about the state of shipping in e-commerce. In this spicy wing-eating challenge, Nate debunks a major shipping myth and shares his expertise from over two decades in the retail and consulting world. In this episode, we explore: The biggest …
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This episode is brought to you by Mirakl. Because “Traditional eCommerce” Is Just Code for “Not Growing.” It’s time to do better than the status quo. Join 450+ retailers who are scaling 6X faster with AI, automation, and a platform built for what’s next. Marketplace, dropship, and retail media at enterprise-grade scale. It's time to accelerate with…
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Today on our show: We Once Made a Deal with Google. The Deal Has Changed The Unspoken AI Enthusiasm Gap At Large Companies The Road Ahead for Commerce.com An Update On Gnawing Your Arm Off, or Replatforming - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode …
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Join us for a captivating episode of The Watson Weekend with guest Emmett Shine, the founder and creative director at Little Plains and co-founder of Pattern Brands. Known for helping launch and grow iconic brands like Harry's, Sweetgreen, and Warby Parker, Emmett sits down with Nick Kaplan to discuss the evolution of commerce, the role of human cr…
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Today on our show: Amazon Reports Earnings, Dogged by AI Questions Shopify Q2 Earnings Show Its Not Going Anywhere Klaviyo Delivers Growth, But Efficiency Still Lacking Recap from Austin: Auctane’s Spicy Innovation Delivered Event - and finally, The Investor Minute which contains 4 items this week from the world of venture capital, acquisitions, an…
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Welcome to a special episode of The Watson Weekend as Vinny O'Brien and Nick Kaplan sit down with marketplace veteran George Chang, General Manager of Shein's third-party marketplace business. George provides a rare and fascinating look into how Shein has mastered the Gen Z market and built a massive global platform. George shares his insights on: …
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Today on our show: Bigcommerce Rebrands as Just Commerce UPS Q2 Earnings Highlights Strange Economic Times Last Flight of the Aggregator: OpenStore Valuation Burns Amazon Pulled out of Google Shopping for AI, not for Advertising - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and …
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This week on The Watson Weekend, we sit down with brand-building veteran Dave "Finn" Finnegan, former CMO of Orvis and Build-A-Bear. Finn shares his unique perspective on marketing, drawing from his experiences in retail and as a budding anthropologist. We dive into the importance of authentic connections, the balance between data and storytelling,…
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Join us for a captivating conversation with Dilip Keshu, founder of BORN Group and a visionary in global commerce. In this episode of The Watson Weekend Live Show, Dilip unpacks the evolving landscape of retail, the true potential of AI, and why human curiosity remains irreplaceable. We dive deep into: The saturated e-commerce market and how brands…
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In this debut episode of The CEO Spot, Rick Watson sits down with Dipti Desai, Founder and CEO of crstl, for an unfiltered look into one of the most quietly powerful protocols in commerce—EDI. From her early days as an electrical engineer in Silicon Valley to building mission-critical infrastructure for today’s omni-channel brands, Dipti shares the…
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Today on our show: NRF Files Suit Against NY State Law Why Is There No Best Practice for ECommerce Org Structure Amazon Quietly Cornering Market on Robot Patents LuluLemon in Markdown Hell - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mi…
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Sue Azari, a distinguished e-commerce executive at AppsFlyer, exposes the shocking truths about mobile app marketing that most retailers are getting completely wrong. From why your "best customers" might not be what you think to the real reason Teemu is terrifying luxury brands, this conversation reveals the mobile strategies that actually drive re…
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Today on our show: Klarna CEO Claims They Will Be a Super App Walmart Investor Event Sheds New Light Should You Put a Chatbot In Front Of Your Retail Store Musings from CommerceNext and Mirakl’s Summit - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sp…
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Michael McCluskey, VP of Marketplace at Lowe's, drops bombshells about how they launched their marketplace faster than anyone expected and why traditional retail is dead. From competing with Amazon's drone delivery to the shocking truth about why most marketplace projects fail, this conversation reveals the inside strategy of America's second-large…
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Today on our show: Saks Global Still Sounds in Trouble Facebook Says eCommerce is Great -- For Other People Jassy’s AI Memo Was a Snoozefest, In a Good Way Amazon Extending Prime Day Doesn’t Give me Warm Fuzzies - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's epi…
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David Baker, CDO at Beekman 1802, spills the secrets behind TikTok Shop's explosive growth from political campaign tactics to beauty brand domination. From Obama's digital team strategies to becoming the #5 retailer in America, this deep dive reveals what actually works. 🔥 Key Takeaways: Why TikTok Shop beats Instagram/Facebook 10:1 in social comme…
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Today on our show: Palantir Partners with Bolt Amazon Releases AI Video Generation Tools Sezzle Sues Shopify For AntiCompetitive Practices Walmart Releases New AI Tools - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rm…
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In this eye-opening full interview, Sid Jatia, GM's Global VP of Digital Commerce & Service, drops truth bombs about what really works in large enterprise organizations. From Microsoft to Under Armour to General Motors, Sid shares battle-tested strategies that challenge conventional leadership wisdom. 🔥 Key Takeaways: Why execution beats vision for…
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Today on our show: Shopify MCP Server Raises More Questions Than Answers Could the AI Race Become a Hardware Race? Temu Half Off - Just In Time For Summer - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/…
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Nick Kaplan steps in as guest co-host with Rick Watson —and yes, we doubled up on Nicks because mediocrity requires one, but excellence needs two. Nick and Rick, who are in the same studio, talk about Peleton’s P2P play, Temu’s struggle, and they recap The Lead Summit. They are then joined by Shopify Agency operators to talk about their trip to Tor…
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Today on our show: Salesforce to acquire Informatica Social Commerce Panel Reveals Influencer Importance Lowes Launches Its Marketplace Tariff Feud Event with Passport Recap - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://w…
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INDUSTRY DEBATE: VTEX co-founder Mariano Gomide de Faria sits down with Mach Alliance President Casper Rasmussen after his viral LinkedIn post that sparked major discussion in the e-commerce world! The Discussion: Mariano's post about the Mach Alliance's evolution generated hundreds of comments and industry-wide conversation about the future of ent…
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Join Amy Kemp of Glossier as she takes Ger and Gordon out on the CX waves, where service agents help navigate customers through anything from gentle breezes to force 10 gales. You'll find out whether AI is more than just a wizmo gizmo and hear how Glossier is using it to genuinely enhance the customer experience. But fear not, the tech isn't drivin…
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In this special CEO spotlight edition of the Watson Weekly, host Rick Watson welcomes Scott Eckert, newly appointed CEO of Mirakl, for an inside look at how his leadership is poised to accelerate Mirakl’s role at the heart of modern commerce. With a distinguished career spanning innovation leadership roles at Dell, Rethink Robotics, and Walmart’s S…
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Today on our show: Rapid Fire Headline Update Shopify Releases Its Summer Editions - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by Mirakl. https://www.rmwcommerce.com/ecommerce-podcast-watsonweekly This podcast uses the following third-par…
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In this no-holds-barred conversation, Rick Watson sits down with Jo Baker, CEO of ShipperHQ, for a brutally honest discussion about the current state of e-commerce platforms. From Adobe's struggles with Magento to Shopify's enterprise ambitions and BigCommerce's missed opportunities, nothing is off limits. 🔥 KEY TOPICS COVERED: Why Adobe needs to "…
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Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…
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Today on our show: Amazon Announces New AI Tool to Enhance Product Listings Venture Capital Dominated by AI Right Now FedEx and Amazon Strike Up a Partnership Klaviyo Reports Q1 2025 Earnings - and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs. Today's episode is sponsored by…
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It is a reunion show. Hosts Jessica Lesesky and Nick Kaplan run the Watson Weekend while Rick Watson is away. A longer headline hangover, as there is a lot to talk about: Klarna is walking back its initial bullishness on artificial intelligence. There are certain situations where humans need to defuse a situation (think CRM and a customer having a …
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Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…
  continue reading
 
In this week’s Watson Weekly, we will discuss Fidji Simo is out at Instacart CEO to join OpenAI. This is a huge feather in Simo’s cap and leaves an opening at Instacart which I predict will be filled by their Chief Product Officer Daniel Danker. Not only did Danker and Simo overlap from their time at Facebook, but Danker was promoted by Simo into h…
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Join hosts Rick Watson and Jessica Leseski as they dive deep into the massive potential of B2B e-commerce with Jack Freeman, Partner at PeakSpan Capital. With B2B commerce now reaching $36 trillion in sales, this episode explores why this market is finally gaining momentum after years of slow adoption. Jack shares valuable insights on the challenge…
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Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.…
  continue reading
 
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