The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practition ...
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Retail Customers Podcasts
Sorry, It’s Discontinued takes you behind the counter of the luxury beauty, fragrance, and fashion retail world. Hosted by Hilary, a former business manager with over 25 years in brands like Chanel, Tom Ford, Clarins, and Prescriptives, this binge-worthy series is full of retail stories, discontinued makeup nostalgia, and insider perspectives from high-end department stores. The first 10 episodes introduced listeners to some of the incredible people working in the industry. Now, the podcast ...
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Add To Cart is Australia’s leading eCommerce podcast Hosted by eCommerce expert Nathan Bush, this show express-delivers insights, strategies, and stories from the frontlines of online retail. Tune in every Monday for deep-dive interviews with eCommerce leaders, and every Friday for our signature 'Checkout' episodes - quick, actionable takes on what’s trending in eCommerce, retail, and digital marketing. If you're growing a Shopify store, leading a retail team, or just trying to stay one step ...
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Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the b ...
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Welcome to Retail Relates — where commerce gets personal. Each episode brings you inside the world of global commerce — across retail, consumer services, hospitality, and brand marketing — through powerful human stories and the ever-evolving forces shaping what we buy, why we buy, and how we connect. From entrepreneurs and icons to industry veterans and rising changemakers, we spotlight those redefining how people lead, create, and connect in a fast-moving world. Hosted by our roundtable of ...
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Are you lying awake at night, wondering how your store will make it through another month? Do you remember the excitement you felt when you first opened your doors, only to now find yourself drowning in inventory decisions and cash flow worries? Team? Family? You’re not alone. As a mom and store owner who nearly lost everything – twice – I intimately understand the weight of these struggles. Those sleepless nights and constant stress almost made me walk away from my retail dreams entirely. B ...
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Want a business that fills your soul AND your bank account? Retail Strategist Salena Knight, shares information, inspiration and interviews with business leaders, to help you create a more profitable, sustainable and dynamic retail or eCommerce business.
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Join Jason Anderson and Brenden Rawson, Directors at Andzen, in their monthly podcast where they chat with modern software platforms, savvy agencies, and ambitious merchants. It's a casual chat over a drink featuring many laughs & insightful backstories from ecommerce and digital marketing legends. Subscribe on YouTube, Spotify, and Apple Podcasts, and sign up at https://andzen.co/podcast for updates and exclusive offers.
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The Dealer Playbook is the top-rated podcast for automotive professionals who want to dominate the retail industry. Hosted by Michael Cirillo, this show delivers expert interviews, proven strategies, and actionable insights to help you sell more cars, lead stronger teams, and grow thriving dealerships. Whether you work in sales, service, F&I, marketing, or management, you’ll gain the tools and confidence to excel in a rapidly evolving market. Join thousands of listeners every week who trust ...
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Customerland is a podcast about …. Customers. How to get more of them. How to keep them. What makes them tick. We talk to the experts, the technologies and occasionally, actual people – you know, customers – to find out what they’re all about.So if you’re a CX pro, a loyalty marketer, a brand owner, an agency planner … if you’re a CRM & personalization geek, if you’re a customer service / CSAT / NPS nerd – you finally have a home.
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Running a footwear store isn’t easy—you’re juggling inventory, managing staff, keeping customers happy, and trying to stay profitable. The Footwear Retailer Podcast is here to help you simplify the chaos, grow a business you love, and step confidently into your role as a leader. Hosted by Pete Mohr—a seasoned footwear retailer, business coach, and proud owner of two Shoetopia stores in Canada—this biweekly podcast delivers actionable strategies and inspiring stories from industry experts, su ...
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Conversations with retailers and their suppliers that shine a light on the most positive aspects of retail. Get tips about competing in brick and mortar retail, resources for retail sales training, retail-specific marketing advice, ways to make your retail operations run more smoothly, and much more. New episodes release every week!
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Customer Service is a podcast by Canoe Club where we ask and answer questions with guests about style, culture, and more.
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Welcome to Retail Therapy – the podcast that unpacks the trends, challenges, and innovations shaping the future of retail. Brought to you by the Australian Retailers Association (ARA), Retail Therapy goes beyond the shopfront to explore the forces driving Australia’s $420 billion retail sector - our largest private employer with over 1.4 million workers. Join us as we sit down with industry leaders, experts, and change-makers to discuss everything from economic shifts and AI advancements to ...
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Kantar Retail Sound Bites podcast series provides a provocative view of global retail trends, business issues, and other shopper and retail related news.
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Philip Pravda: A Legacy in Menswear, Reinvented for the Modern Era Philip Pravda, founder and CEO of SuitCafe.com, is a seasoned expert in luxury menswear with over 35 years of experience in the industry. Coming from a long line of clothiers spanning generations, Philip grew up immersed in the world of fine tailoring, learning firsthand from his father, grandfather, and great-grandfather. His expertise in luxury Italian fabrics, custom suiting, and high-end fashion retail has made him a reco ...
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Post-Purchase Success is the podcast series from parcelLab; the place to learn how brands and leaders in e-commerce have transformed their post-purchase experience. Each episode, we'll be speaking to experts from the e-commerce and retail world; getting their thoughts on the latest trends and developments. We'll also be finding out about the challenges that they've faced, to give you some inspiration to deal with the challenges that you and your business might be facing too.
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The Voice of Retail is a weekly podcast hosted by retail pioneer, advisor and keynote speaker Michael LeBlanc and is produced in conjunction with Retail Council of Canada. Each and every week I interview the most interesting people in and around the retail industry, examining the key issues and strategies on the minds of thought leaders in Canada, the U.S. and around the world. © 2018-2025 M.E. LeBlanc & Company Inc. All Rights Reserved.
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Exploring the practical and exciting alternate realities that can be unleashed through cloud driven transformation and cloud native living and working. Each episode, our hosts Dave, Esmee & Rob talk to Cloud leaders and practitioners to understand how previously untapped business value can be released, how to deal with the challenges and risks that come with bold ventures and how does human experience factor into all of this? They cover Intelligent Industry, Customer Experience, Sustainabili ...
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Running a store can be tough, but it doesn’t have to be lonely! Rooted in Retail is a show dedicated to helping independent retailers thrive in today's ever-evolving retail landscape. This show is made for Main Street retailers like gift shops, jewelers, pet stores, boutiques, florists, home decor and furnitures stores, hardware stores, toy stores, craft, quilting and sewing shops; tea and coffee shops, specialty retailers and more. Join your host Crystal Vilkaitis, The Wolf of Main Street, ...
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Curious to learn more about what's cooking in the kitchen of Ahold Delhaize and the food and retail industry? Refreshing Retail is here to share the latest trends, innovations and news.
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Welcome to The Real Tale! We are on a mission to improve the online retail customer experience. The Real Tale is a mystery shopping report for online retailers that measures the experience across 200 metric points from page speed, through to packaging, the delivery experience and the returns process. In the podcast we chat to industry subject matter experts to discuss and get down to the nitty gritty of what makes a successful online customer experience. If you are interested in learning mor ...
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The Unboxed show is a space for conversation about brand experiences, the challenges and wins across industries and product types, and the impactful additional brand experiences and affinity created through custom-branded packaging and beyond. Whether you are a startup founder looking to expand your brand's reach, a marketing professional looking for some tips, or an enterprise executive looking for inspiration from industry leaders, we have an episode for you. This show is sponsored by Merc ...
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Hello Customer, a Podcast About Delivering Extraordinary Customer Experience
Espree Devora & Leslie Cottenjé
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Why should you invest in truly knowing your customer? What's the benefit of being customer-centric as an organisation? We are absolutely convinced that the winners of the future are the companies that put their customers first in absolutely everything that they do. And I can tell you this over and over again, still, it's my opinion. Together with Espree, we are exploring great customer experience stories in an industry that absolutely needs to understand customers, they thrive on truly under ...
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Christian Moldenhauer
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The Bank Customer Experience Podcast offers a view into the hot topics affecting the banking world.
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It didn’t all change in March 2020. Not really. The UK high street has been in the throes of a gradual revolution for decades. From the rise of ecommerce, to the birth of mobile, social commerce, and a growing emphasis on experience, change has been underway for a while. In fact for many, the pandemic has acted as a wake-up call. Digital transformation was no longer a ‘nice to have’ but a matter of survival. Necessity sparked innovation and customers are enjoying more flexibility and conveni ...
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Progressive Grocer’s podcast focused on the trends, topics and interests that move women forward in grocery retail
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"Precision in Print" is the official podcast by Libra, South Africa’s trusted name in labelling solutions. This series dives deep into the world of industrial, pharmaceutical, retail, and custom label design exploring how labels aren’t just stickers but powerful tools for communication, compliance, and brand identity. Each episode features expert insights, industry case studies, and innovation spotlights that help businesses of all sizes make smarter labelling choices. Whether you're in logi ...
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In this podcast series EY global retail and consumer products leaders and industry expert guests discuss the key trends, opportunities and challenges they face. The podcast series shares valuable expert insight and opinion about the consumer experience and landscape.
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DTC POD is a podcast about all things direct to consumer. We cover everything for starting, growing, and optimizing eCommerce stores and DTC (or D2C) brands. We talk with founders, marketers, platforms, creators and marketing & growth agencies to cover topics like brand building, social media, influencer marketing, website conversion, paid media, Facebook ads, consumer trends, email marketing, and more. If you're interested in the stories behind your favorite consumer brands, this podcast is ...
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Total Retail Talks is for retail executives who crave the knowledge and insights needed to stay successful in today's fast-paced industry. Through engaging talks and focused interviews, listeners take away useful information and practical advice from a full roster of retail experts, influencers and leaders.
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Welcome to the Retail Gazette podcast. Each episode takes a deeper dive into the topics, trends, news and personalities that are shaping and changing retail in the UK.
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One man facing off against the horrors that customers, bosses and the world itself bring to those who work in retail. On this podcast we dive deep into the crazy, the zany and the down right insane situations that face retail workers on the daily. You get it all and more with these RETAIL HORRORS!
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Conversations with CEOs, CTOs, investors, heads of product, heads of innovation, merchandisers, buyers and all the other people that are shaping up the billion-dollar retail industry. We explore the state of the retail industry today, the potential for personalisation on a scale, AI’s role in the future of retail, and more. We’ve spoken to some amazing change-makers from thredUp, Milaner, Ashley Stewart, Macy’s, Nasty Gal, USPL, Yoga Club, Tata Cliq, Mercado Libre and will continue to featur ...
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Customers don’t just buy products — they buy experiences, connections, and the way you make them feel. The Customer Connect Podcast helps small business owners turn those moments into lasting profit. Hosted by retail strategist Nicole Keleher, the show explores how customer experience and meaningful relationships give product and service providers their true competitive edge. Through stories, strategies, and practical examples, you’ll learn how to create connections that keep customers comin ...
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Brought to you by Online Retailer, Australia’s leading retail tech conference and expo. Recorded live at Online Retailer Conference & Expo, we chat with world-class digital leaders to bring you industry insights, practical examples and actionable ideas from our incredible community of retail renegades, marketing masters and creative entrepreneurs who all want to do retail business big. Ready? Let’s talk shop.
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Retail For The Rest Of Us: A Podcast For Indie Retailers Who Want To Make Sales, Build Community and Grow Their Shops
Feel Good Retail
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Join indie retail hypewoman and founder of Feel Good Retail, Janine Mulone, to discuss the highs, lows, and how-tos of running an independent retail business. In each episode Janine and her guests share exclusive insights to inspire small brands to express their creativity, make money without giving up their vision, and build community. Say goodbye to forcing advice meant for much bigger businesses to fit your unique shop, goals and budget. Whether you're a brick and mortar shop owner, an eC ...
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The Modern Retail Podcast is a podcast about all the ways the retail industry is changing and modernizing. Every Saturday, senior reporters Gabi Barkho and Melissa Daniels break down the latest retail headlines and interview executives about what it takes to keep up in today’s retail landscape, diving deep into growth strategies, brand autopsies, economic changes and more
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Print innovation fulfilled. The leading national provider of large-format digital printing, specializing in retail, event, and specialty graphics. Bringing you insight into how we make brands go BIG!
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Five adventurers try to survive in this comedy filled Pathfinder Second Edition TTRPG campaign within the grim dark world of Tyne. Follow the show, get custom TTRPG content, and more at https://narrativedeclaration.com
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This podcast will give you a boots on the ground look at "wants based" industries. Guest speakers will be actual dealers that distinguish themselves, industry insiders, OEM executives, and retail experts. This podcast is intended for those that work their fingers to the bone selling equipment that enriches lives and keeps friends and family values cemented in the American culture. With the intention of raising awareness, new ideas, and profitability, come and have a listen to Garagecast...Ar ...
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Hi, I’m Pete Nordstrom, and I'm the host of The Nordy Pod, a new podcast coming to you from the 6th floor of Nordstrom corporate headquarters in Seattle, Washington. In addition to hosting this podcast, I also happen to be the president of Nordstrom. And along with my brother Erik, CEO, and my cousin Jamie, President of Stores, we're the fourth-generation stewards of this business started by my great grandfather in 1901. My Nordstrom journey began when I was 12 years old with my first job wo ...
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Sam Payrovi set out to change the world of fashion and retail. By building the first retailer specialized to sell custom and made-to-order goods, CONSORTIUM would deliver to customers exactly what they want in their apparel and accessories. Now, CONSORTIUM is building the technology to help any retailer sell customizable products, and reap the many benefits of this "lean retail" model. In early 2017, Sam was interviewed by Fashion Is Your Business, the pre-eminent podcast for fashion and ret ...
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Kbbreview has been the leading B2B title for the independent kitchen and bathroom retail market for nearly 40 years and The kbbreview Podcast is a stand-out weekly show for this sector. We cover national industry issues, shopfloor concerns, personal stories and expert views. This is an industry spread right across the UK and our podcast community hears directly from KBB retailers discussing their biggest issues. Whether the highly-engaged audience agrees, disagrees or empathises - hearing th ...
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Material Retail Dumps is a short-form podcast with brief but valuable content for independent retailers selling clothing, home goods, stationary and more. As business owners we don't have time for a 30-minute lesson with a ton of banter, that's why we created our podcast. We get straight to the meat of the topic and aim to give you actionable information that will help you optimize your retail operations and make more money every day.
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Deep Dive: How to Tackle Return Fraud Without Losing Customers
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This episode is brought to you by Appriss Retail Product returns are often seen as a necessary evil — but when return fraud enters the mix, things get a lot more costly, and complicated. In this Retail Remix Deep Dive bonus episode — brought to you by Appriss Retail — guest host Adam Blair (Editor, Retail TouchPoints) takes a closer look at how ret…
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Ep 95. The Imperfect Retailer & The Quest to Improve Customer Service
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What is Nordstrom's number-one goal? If you're a Nordstrom employee you'd better know the answer, because it's pretty much the first thing that we ask at every state-of-the-company meeting. Invariably when we single out our newer crew members we'll get a mixed bag of pretty good answers. But the truth is, there is only one answer—which is to improv…
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#046: How CEOs Balance Time Management and Customer Connection
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How do you grow your business while still connecting with the customers you love? In this empowering episode, Cathy Donovan Wagner unpacks the role of delegation in creating real business growth. She shares practical time management strategies like time blocking and owner-on-deck days, plus the importance of team training to carry your store’s cult…
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Why Customers Want to Give You Money (If You Let Them)
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Black Friday and the holiday season don’t have to mean discounting your brand into the ground. In this episode, Salena Knight unpacks the psychology of holiday spending and shows you how to tap into customer behavior without racing to the bottom. You’ll discover: Why customers budget for holiday spending months in advance How gift-giving flips norm…
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S01 E15 How Customer-Centric Retail Drives Transformation | Martin Bitmead | Beyond Consulting
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In this episode of the Beyond Consulting podcast, Christian Moldenhauer speaks with Martin Bitmead, Director of Range Space Merchandising at Holland & Barrett. They discuss the journey of retail transformation, focusing on customer-centric strategies, optimizing retail space, and the importance of understanding customer needs. Martin shares insight…
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Winning Customers and Keeping Them Coming Back
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In this episode of Retail Therapy, host Crystal sits down with retail therapist Bob Phibbs and guest Linda Moore to unpack the strategies that keep your cash register ringing—not just today, but for years to come. From attracting new shoppers to building loyalty with the ones you already have, Bob and Linda share insights on connecting with differe…
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Dick's $2.4B Foot Locker bet, the Girl Scout brand empire, and behind the scenes of AG1's product research
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On this episode of the Modern Retail Podcast, co-hosts Gabriella Barkho and Melissa Daniels break down Dick's Sporting Goods’ $2.4 billion acquisition of Foot Locker. They also discuss the debut of the Girl Scouts’ newest cookie, the Exploremores, and how the organization has evolved from door-to-door sales to SMS-powered marketing. For this week’s…
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The Gift of Store Traffic with Mark Ryski, Founder & CEO, HeadCount
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In this episode of The Voice of Retail, Michael LeBlanc sits down with Mark Ryski, Founder & CEO of HeadCount and three-time retail author, to explore why store traffic remains one of the most underutilized and misunderstood metrics in modern retail. With over two decades of experience pioneering traffic and conversion analytics, Mark shares insigh…
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Video verification improves security, saves money
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ATM crimes aren't slowing down in intensity. If anything, they are increasing, and banks need to be able to contact law enforcement quickly and have them arrive on the scene fast enough to stop the crime. However, traditional security systems can cause big problems for ATM and branch security, especially due to false positives. In some jurisdiction…
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Pete Ceredig-Evans from Try With Mirra | #554
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In today’s Checkout, CEO and Founder of Try With Mirra, Pete Ceredig-Evans, gives us a behind-the-scenes look at what fuels his ecommerce brain, from the books that shaped his leadership style to the £400 iPhone book accident that still haunts him. In this episode, we cover: The most expensive online shopping mistake you’ll hear this week How Romy …
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#360 - Supply Chain Lessons from Building Seed, Liquid IV, and Celsius
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Natan Bershtel is the Director of Business Development at Pelagic, a fractional supply chain partner for growing brands and CPG companies. Before Pelagic, Natan spent nearly 20 years as a public school teacher before joining and eventually running his family’s contract packaging business—where he worked with iconic names like Seed, Liquid IV, Celsi…
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219. Canoe Club Ivy, Chase's New York Ultimatum, & Sugary Coffee
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Timothy & Chase talk about Canoe Club Ivy, Chase’s New York ultimatum, & sugary coffee. Customer Service Podcast on Instagram @customerservicepod Canoe Club on Instagram & YouTube @shopcanoeclub www.shopcanoeclub.com
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In this episode of the Bringing Business to Retail Podcast, I’m joined by retail buyer and showroom founder Erica Kiang to unpack the strategies that separate successful retailers from the rest. Whether you’re stocking your own shelves or trying to get your product into stores, Erica shares hard-won insights from her experience with brands like Ann…
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In this episode, we’re pulling back the curtain on the reality of retail and sales culture. Too often, the pressure to hit numbers pushes us to skip meals, rush through breaks, or put our own well-being last—all in the name of keeping the floor running. But are things really improving when it comes to how companies value rest? Join me as I share pe…
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How to Stop Being a Hidden Gem in Retail and Start Shining
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Ever feel like your store is your town’s best kept secret—but you’d really rather everyone know about you? That’s exactly how Taylor Sumrall of Taylor Made Designs in Opelika, Alabama feels. She and her mom have been running their family-owned gift and jewelry shop for years, getting amazing feedback from customers… but struggling with consistency …
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New season, new format! The kbbreview Podcast is back for Season 16 and we’re shaking things up. For the first time, host Andy Davies is joined by a regular panel of top retailers - Justine Bullock, Liz Pantling-Jones, Trevor Scott and Nick Warrington - bringing you weekly, frontline insights from the world of independent KBB retail. We’re kicking …
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Jimmy Douglas: Why 49% of Car Dealers Struggle to Sell EVs | Car Sales | Ep.677
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In this episode my guest is Jimmy Douglas, founder and CEO of Plug and former Tesla exec. Jimmy’s one of the sharpest voices in the pre-owned EV market, and he’s here to break down what most dealers are missing, and what a small group is quietly getting right. We talk about why nearly half of dealers still won’t touch used EVs, what it actually tak…
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Where Culture Meets Commerce: Alan Miller on Building Brands Fans Love
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What happens when sports, music, and food collide? For Alan Miller, it’s where culture transforms into connection. As founder of COLLiDE Agency, co-owner of the Portland Pickles, and CEO of Official League, Alan has built his career at the intersection of passion and possibility. From campaigns for Converse and Dr. Martens to collaborations with ba…
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Personalization First: The Secret to Customer Loyalty
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The strategic balance between technology investment and human touchpoints has never been more critical in customer experience. In this eye-opening conversation with Mario Matulich, CEO of Customer Management Practice and CCW, we uncover why so many well-intentioned CX initiatives fail during uncertain economic times. Mario reveals the three drivers…
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Ep. #299 - Creating Premium Experiences: Insights from Dillon Moore of Colorado Motorcycle Adventure
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Dillon Moore of Colorado Motorcycle Adventure joins us to talk about taking over the family business, growing CMA into North America’s premier rental and tour outfit, and creating unforgettable riding experiences. We dive into CMA’s rapid growth, partnerships with OEMs and dealers, innovative marketing strategies, and the camaraderie that keeps rid…
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House2Home Moorebank: How Customer Experience Builds a Destination Store
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In this episode of Customer Connect, I’m joined by Victoria Christofa from House2Home Moorebank, a family-run homewares store in Sydney that has built its reputation on creating memorable customer experiences. Victoria shares the story of her family’s 18-year retail journey, highlighting the store’s continued evolution and growth into a destination…
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The Experience Equation: What Retailers Need to Get Right
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This episode is brought to you by Commerce. In an age of instant delivery, why are so many consumers still making the trip to the store? In this episode of Retail Remix, host Nicole Silberstein sits down with Melissa Gonzalez, Principal at the design firm MG2, to explore why the in-store experience is still such a powerful tool for connection and c…
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AI Price Comparison: How Zyft Helps Retailers Win on Both Price and Value | #553
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Richard Stevens, CEO of Zyft, has spent his first six months steering the AI-powered shopping assistant through a period of explosive growth. With over 650,000 downloads, 100,000+ daily searches, and $7.5 million in fresh funding, Zyft is reshaping how Australians shop, and how retailers compete. Today, we’re discussing: Zyft’s origins and growth: …
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Managing Stress Without Burnout – Tools Every Retailer Needs
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Retail can feel like a never-ending hustle—but what if you had the right tools to manage stress, avoid burnout, and thrive? Chrystal Rose knows firsthand the highs and lows of being in retail. From dealing with guilt and overwhelm to understanding why effort doesn’t always guarantee success, she shares strategies for finding balance and regulating …
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Kraft Heinz splits in two, Starbucks' protein play and what it takes to get on Walmart's shelves
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This week's Modern Retail Podcast kicks off with co-hosts Gabi Barkho and Melissa Daniels discussing the Kraft Heinz breakup. The split was announced 10 years after a merger between the corporate giants and reflects a broader trend among mega-conglomerates that are splitting or dividing up their portfolios due to changing consumer behaviors. Then t…
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Preparing for AI Agents and Consumer Shifts with Fawad Baig, Fawad Baig, Retail Industry Leader for Canada, Accenture
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In this dynamic episode of The Voice of Retail, host Michael LeBlanc welcomes Fawad Baig, Retail Industry Lead, Accenture Canada, to unpack Accenture’s latest global consumer report: Me, My Brand, and AI. With insights drawn from over 18,000 respondents worldwide, including Canadians, this research sheds light on how uncertainty and generative AI a…
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The Hidden Challenges of Seasonal Businesses
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The Customer Connect Podcast now includes an extra monthly episode designed just for seasonal business operators. These episodes focus on the unique challenges of trading in short bursts and making the most of your peak periods. Seasonal operators include: Christmas shops Ski hire businesses Tourism retailers, cafés, and accommodation Event operato…
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Melissa Wilkinson & Matt Mosse-Robinson from Personalised Favours | #552
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In today's Checkout episode, we get to know Melissa Wilkinson, Founder, and Matthew Mosse-Robinson, CEO of Personalised Favours, Australia’s leading personalised gifting brand. From tiny sandwich presses to Better Brother trophies, Mel and Matt share the weird things they’ve bought online, the tools they rely on, and what’s keeping them up at night…
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218. Timeless vs. Fad vs. Trend (Patreon-Exclusive Preview)
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We’re excited to share a sample of the Patreon-exclusive podcast content we release each month! Here’s our August episode, where Timothy and Chase dive into a conversation about timeless pieces, fads, and trends. If you enjoyed this episode and want to catch part two (along with access to all past and future Patreon episodes) you can subscribe here…
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You Can’t Afford to Miss This January Plan
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What if you could look at your bank account on January 1st and feel proud, confident, and excited instead of anxious? In this episode of the Bringing Business to Retail Podcast, Salena Knight introduces the January Vision Method — a powerful approach to planning Q4 so you can stop flying blind and start creating the results you want. You’ll hear th…
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They Came, They Saw, They Didn’t Say Hello: When Corporate Visits Miss the Mark in Retail
29:08
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29:08
In this episode of 'Sorry It's Discontinued', host Hilary delves into the often overlooked experiences of retail employees during store visits. She shares personal anecdotes and insights about the anticipation, preparation, and emotional toll these visits can take on staff. The conversation highlights the importance of acknowledgment and appreciati…
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Ep. 676 - How to Create Dealership Events That Sell Cars, with Ondar Tarlow
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In this episode my guest is Ondar Tarlow, a marketing strategist with more than 20 years of experience working with brands like Fastlane Drive, Pacific Premier Bank, and the LA Chargers. He’s built a career on creating events and campaigns that actually move people—sometimes literally into showrooms. We dig into the big question dealers wrestle wit…
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What Every Store Manager Gets Wrong About Butchery
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16:50
Send us a text Managing the Butchery (When You're Not a Butcher) Episode 27 of Retail101online takes store managers deep into the world of butchery — without needing to pick up a knife. Host Mark Lack explores how to manage this complex, high-margin department with confidence, even if you're not trained in meat cutting. Learn to challenge shrink, m…
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Nostalgia, Grit, and the Open Road: Stephanie Stuckey on Reviving an American Iconic Brand
51:10
51:10
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What does it take to revive an American icon? For Stephanie Stuckey, it meant reacquiring her family’s struggling roadside brand, embracing grit, and turning nostalgia into momentum. Founded in 1937 by her grandfather, Stuckey’s became synonymous with pecan log rolls and quirky highway charm. At its peak, the company had over 350 stores, but decade…
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Ever wondered what happens in that crucial moment after you click "buy" online? Ashley Firmstone, SVP of Global Enterprise Growth at ROKT, takes us deep into the psychology of the transaction moment and how forward-thinking brands are transforming it from a dead end into a value-creating opportunity. When you complete a purchase online, you're expe…
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Ep. #298 - Behind the Scenes at Rice's Rapid Motorsports: Stories of Success, Struggles, and Side-by-Sides
53:13
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Family Legacy, Wild Stories & Sturgis Insights with Wade Rice Ride along as Wade Rice of Rice's Rapid Motorsports shares wild dealership stories, the evolution of Sturgis, and candid thoughts on the future of powersports.By Garage Composites
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Smarter Systems, Better Stores: Leveraging AI & Automation with Daniel Tadros
34:52
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34:52
In this episode of The Footwear Retailer Podcast, Pete Mohr sits down with Daniel Tadros of 360 Retail Management to explore how independent footwear retailers can leverage automation, AI, and smart systems to save time, reduce costs, and boost profits. Daniel shares how his team helps retailers streamline operations through POS integration, automa…
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Experience Wins Ep.1: Small Touches, Big Impact
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Welcome to the first episode of Experience Wins, a new monthly series on the Customer Connect podcast. In each instalment, Nicole shares practical customer experience ideas drawn from real businesses across different industries. These are not abstract theories, but examples you can adapt in your own store, service, or team. The focus is on simple t…
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Schylling's CEO on 50 Years of Toy Nostalgia and Product Innovation
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In episode 489 of Total Retail Talks, Editor-in-Chief Joe Keenan interviews Paul Weingard, president and CEO of Schylling, the iconic toy company marking 50 years in the industry this year. Listen in as Weingard provides an overview of the company's history and current business (1:30), his 18-year career at Schylling (3:25), and how the brand……
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#045: CEO Guide: Localism + Team Power = Retail Momentum | State of Retail: September 2025
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September 2025 is here and it’s one of the most important months for retail. Cathy Wagner breaks down the state of retail and why this season is your reset button. From navigating price sensitivity and tariffs to leaning into localism, Cathy shares how you can use September as a launch pad for business growth. With your CEO hat firmly on, you’ll di…
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The Secrets Behind a 48% Conversion Lift at Nutrition Warehouse with Heather Earl | #551
1:06:54
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Today, Nathan is joined by Heather Earl, Head of Ecommerce & CX at Nutrition Warehouse, Australia’s largest supplement retailer with more than 120 stores, nine private label brands and a fast-growing footprint in New Zealand. Twice recognised in the Top 50 People in Ecommerce, Heather has been at the centre of the brand’s digital transformation: fr…
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Storytelling, Strategy & Sauce: How Ari Lowenstein of Ari's Pantry Is Redefining Retail
22:31
22:31
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Arieh Lowenstein is back for part two, and this time he’s diving even deeper into what makes independent retail thrive. From creating meaningful customer moments to shaping the right product mix, Ari shares how small shifts can make a big impact in-store. He also opens up about the lessons he would approach differently in his business and what he s…
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Furniture tariffs, luxury shopping vacations and how consumers spent this summer
45:23
45:23
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This week on the Modern Retail Podcast, co-hosts Gabi Barkho and Melissa Daniels get into the news of President Donald Trump signaling the potential for higher tariffs on the furniture sector, and what it means for companies in the space. Then they get into the trend of travelers deciding to go to Europe for luxury shopping sprees in order to scoop…
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The Revolution's Finale | Rotgrind | S4 E12
2:31:52
2:31:52
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By Narrative Declaration
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