Customers don’t just buy products — they buy experiences, connections, and the way you make them feel. The Customer Connect Podcast helps small business owners turn those moments into lasting profit.
Hosted by retail strategist Nicole Keleher, the show explores how customer experience and meaningful relationships give product and service providers their true competitive edge. Through stories, strategies, and practical examples, you’ll learn how to create connections that keep customers coming back.
And every month Nicole shares bonus episodes with seasonal business insights — tailored advice for those with peak trading periods.
Because when your customers feel connected, your business grows.