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Inside the Future of Grocery: Lidl US and Diebold on Balancing Efficiency & Customer Experience

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Manage episode 514164057 series 2334745
Content provided by RETHINK Retail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RETHINK Retail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
How do grocery leaders balance efficiency and customer experience in the age of automation? Recorded at Groceryshop, this RETHINK Retail podcast brings together: 🎙️ Zara Ngouen, VP of Information Technology, Lidl US 🎙️ Matt Miles, Director of North America Retail, Diebold Nixdorf Hosted by Stewart Samuel, Director of Retail Futures, IGD, + RETHINK Retail Top Retail Expert Together, they unpack what it takes to design customer-centric self-service experiences, turn data into action, and build partnerships that power progress. Listen now to explore the future of grocery, where operational excellence meets shopper delight.
  continue reading

490 episodes

Artwork
iconShare
 
Manage episode 514164057 series 2334745
Content provided by RETHINK Retail. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by RETHINK Retail or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
How do grocery leaders balance efficiency and customer experience in the age of automation? Recorded at Groceryshop, this RETHINK Retail podcast brings together: 🎙️ Zara Ngouen, VP of Information Technology, Lidl US 🎙️ Matt Miles, Director of North America Retail, Diebold Nixdorf Hosted by Stewart Samuel, Director of Retail Futures, IGD, + RETHINK Retail Top Retail Expert Together, they unpack what it takes to design customer-centric self-service experiences, turn data into action, and build partnerships that power progress. Listen now to explore the future of grocery, where operational excellence meets shopper delight.
  continue reading

490 episodes

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