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The Retail Podcast

The Retail Podcast

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Retail reinvents itself daily. The Retail Podcast arms founders, operators, and retail technologists with battle-tested tactics to outpace change. Each week candid conversations with store chiefs, DTC disruptors, and tech visionaries reveal how to turn AI, data, and culture into margin and loyalty. No jargon just hard numbers, honest lessons, and plays you can run before next Monday. Press play; lead the future of commerce.
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The Postman

Tomi Dufva

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ostman is a podcast focusing on the issues around culture, art and society in the postdigital era. Postman interviews and discusses with artists using code, electronics or digitality in interesting way. Furthermore, postman interviews researchers and other people focusing on the research of digital culture and society.
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Five Things Friday — Gap’s London Comeback, Morrisons’ ESL Rollout, AllSaints Pop‑Ups, DFS x Pinterest, Gen Beta Today’s agenda: five moves reshaping UK retail—and what to do next. NEWS FLASH LINE‑UP • Gap returns to London with three stores (Covent Garden, White City, Wembley) before Christmas. • Morrisons partners with VusionGroup to digitise pri…
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This episode dives into the mechanics of AI-powered personalization with Cédric Chéreau, Co-Founder of Eagle AI (ex-Untie Nots). Eagle AI’s platform delivers scalable, signal-based personalization that predicts behaviour and nudges loyalty — generating 7:1+ ROI and unprecedented digital engagement. Cédric and Alex discuss: • What personalization re…
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In this USA edition of Five Things Friday, Alex Rezvan and Jill Dvorak, SVP of Content at NRF, decode the five major stories shaping the retail landscape—from Target’s nostalgic fashion comeback to Walmart’s partnership with OpenAI. A rapid-fire discussion of innovation, curation, and AI’s growing role in everyday retail. Topics Covered: • Target x…
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Simone Oloman joins Alex Rezvan to unpack how authenticity, community, and creativity are rewriting retail influence — from Prada’s cinematic London takeover to Morrisons’ 1-hour grocery promise. 1️⃣ The new face of influence — Why real voices, not million-follower celebrities, are shaping consumer trust. 2️⃣ Campus culture meets commerce — Hollist…
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Alex (The Retail Podcast) and Ryf Quail (Director, NRF APAC) break down this week’s APAC headlines: Galeries Lafayette launches in Mumbai (with Delhi next), a surge of Chinese F&B brands expands into Singapore, and Porsche reports a Q3 delivery dip led by China and North America amid intensifying EV competition. They also explore lululemon Singapor…
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🌐 Visit Retail News.AI, your premium destination for the most relevant, cutting-edge information in the retail sector: https://retailnews.ai 💬 Which of these trends do you think will shape the future of retail the most — and why? Share your thoughts in the comments below! ✅ Subscribe now and never miss a new episode of The Retail Podcast. https://w…
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🌐 Visit Retail News.AI, your premium destination for the most relevant, cutting-edge information in the retail sector: https://retailnews.ai/💬 Which of these trends do you think will shape the future of retail the most — and why? Share your thoughts in the comments below!✅ Subscribe now and never miss a new episode of The Retail Podcast. / @thereta…
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Retail is moving faster than ever—AI, private labels, and the holiday promo wave are reshaping how we shop. In this episode, Alex and Joe go live across YouTube, LinkedIn, and Twitch to unpack the week’s biggest stories: ⏱️ Timestamps 00:00 – Intro: First live broadcast 00:40 – Shopify unlocks ChatGPT checkout for 1M merchants 01:23 – Etsy stock ju…
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Five Things Friday UK Edition with Simone Oloman & Alex. CHAPTERS 00:00 Intro cold open 00:17 Roll credits & setup 00:54 Boots fragrance-only boutique (Broadgate) 01:52 Boots’ beauty play & premium push 03:13 Hand-off 03:26 Designers at Debenhams returns (Kim Cattrall, Ashish) 05:09 High street needs a little “zhuzh” 06:00 Festive trading season se…
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This week on Five Things Friday, Alex and Simon unpack the retail stories shaping headlines and boardrooms: Shein sparks backlash with a London pop-up designed for independents Amazon Fresh shutters physical grocery stores—pivoting tech into airports and e-commerce UK retail sales decline for the twelfth month straight, according to the CBI Starbuc…
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Welcome to Five Things Friday APAC Edition (yes, on a Monday this time!). In this episode, we unpack the big signals shaping retail and consumer markets across the region and beyond. Here’s what we cover: Shanghai Fashion Week SS26 – momentum, buying power, and why global buyers are watching China again. India’s luxury beauty boom – $800M today, $4…
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In this episode of The Retail Podcast, Alex Rezvan sits down with Connie Kwok, Vice President of Quick Commerce at Glovo, to unpack the future of on-demand retail. From groceries and electronics to medicine and AirPods, Glovo has become one of Europe’s most dynamic marketplaces—operating in 23 countries and redefining convenience beyond speed. Conn…
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London Fashion Week’s smartest activations, Tala’s next store move, circularity brought to life, Apple’s youth brief, and why brands are making TV. Episode Summary It’s Five Things Friday, UK Edition. Alex and co-host Simone Oloman break down five stories shaping retail and culture this week: British Vogue’s concept café during London Fashion Week …
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London Fashion Week’s smartest activations, Tala’s next store move, circularity brought to life, Apple’s youth brief, and why brands are making TV. Episode Summary It’s Five Things Friday — UK Edition. Alex and co-host Simone Oloman break down five stories shaping retail and culture this week: British Vogue’s concept café during London Fashion Week…
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In this special episode of The Retail Podcast, Alex Rezvan sits down with Jill Dvorak (SVP Content, NRF) and Ryf Quail (Managing Director, NRF APAC) for a behind-the-scenes look at NRF Europe’s inaugural show in Paris. From global connectivity to the future of retail leadership, the conversation spans: Why Europe needed its own NRF “Big Show” The p…
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Five Things Friday (UK) with the incredible Simone Oloman — • Adaptive fashion at Asda • JLP’s H1 turnaround plan • AI trolleys at Morrisons • Barbour × FARM Rio • Oxford Street car‑free day This week we break down five UK retail stories shaping the Golden Quarter: George at Asda’s 28‑piece adaptive clothing line (inspired by the late Nicky Newman)…
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Kering pushes Valentino buyout to 2028, Armani’s will lays out a staged sale/IPO, Petit Bateau heads to Regent, and Valiuz × Infinity create a European retail media leader—plus Qijco adds repairs to the “Vinted of DIY.” Kering defers the full Valentino acquisition to 2028 as debt pressure bites; Giorgio Armani’s will instructs heirs to sell a first…
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APAC is running a different retail race: mobile-first commerce, one-hour delivery wars, tourism tailwinds in Korea, China fast-fashion push overseas, and a working model of AI-native grocery in Singapore. In this Five Things Friday APAC with Ryf Quail (NRF APAC) we break down what’s signal, what’s noise, and what operators should do next. What you’…
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What to expect at NRF 2025: Big Show Europe—keynotes, payments, tours, and how to work the floor. NRF’s first Retail’s Big Show Europe (16–18 Sept, Paris) is almost here. Jill Dvorak, NRF’s SVP of Content, walks us through the theme “Retail Together,” the Sephora opening keynote, why payments (Apple + Adyen) are a growth lever, and how to get the m…
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Fast EU retail intel: marketplace moves, refurbished economics, urban formats, cross-border shocks, and beauty platform plays. Fnac Darty’s TikTok Shop test, Amazon’s Second Chance Deal Days across Europe, Decathlon’s new “City” format inside Boulanger in Paris, the impact of new US rules on postal parcels from the EU, and Zalando’s expansion into …
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M&S launches a dedicated resale shop on eBay (with Reskinned), the ONS delays July retail sales to 5 Sept, TikTok Shop’s GMV Max becomes the only supported campaign type, Sainsbury’s begins a facial‑recognition trial, Lush closes UK stores for a day in solidarity with Gaza, and Charlotte Tilbury drives experiential shade‑matching at John Lewis and …
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Five Things Friday — APAC edition. Guest Ryf Quail (NRF: Retail’s Big Show APAC) breaks down why retail media in APAC is set to lead globally, then we dive into Thailand’s mall renaissance, Uniqlo’s recycling roadmap, MUSINSA×ANTA’s China JV, and Urban Revivo’s global expansion. Chapters below. Sources and links at the end. Subscribe for weekly, no…
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Five Things Friday UK Edition with Simone Oloman UK retail news this week: Aldi boosts wages, Topshop returns to Liberty, Asda expands Express, JD Sports shares rise, and The Very launches an immersive fashion experience. Aldi: link Topshop: link Asda: link JD Sports: link The Very Group: link 👉 Subscribe for weekly UK retail insights. 00:00 Intro …
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US retail news: Walmart marketplace AI and next‑day delivery, Gap’s denim push, Best Buy’s refurb engine, Cracker Barrel’s logo U‑turn, plus A&F × NFL. Subscribe for weekly retail strategy. American Eagle’s latest ambassador buzz & denim wars Gap’s creative burst and the renewed denim cycle Best Buy repairs/refurb: sustainability with margins Crack…
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APAC retail briefing: LABUBU/Pop Mart’s blind‑box momentum, China’s Gen Z wellness shift, Australia Post’s US‑parcel pause (de minimis), “dopamine village” malls in PH, and JD.com’s new Dubai warehouse. Subscribe + comment with your action. LABUBU/Pop Mart = modern playbook: scarcity, social currency, collaborations (host commentary). Gen Z wellnes…
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Kaave Pour (ex‑SPACE10/IKEA) breaks down the home as retail’s #1 touchpoint: from layered home systems to utilities as technology (heat pumps, batteries, air/water quality), the Matter standard, robots, renting vs. owning, and how energy economics reshapes behaviour. You’ll learn: The home stack:structure → furnishings → utilities → interfaces/data…
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Glossier joins TikTok Shop, Adidas rewrites nostalgia, back‑to‑school spend pulls forward, Prime vs Walmart deals, UK ultrafast delivery, loyalty reboots, agentic AI pilots, France’s “Drive,” Mango’s stylist AI, Gulf luxury momentum, Reliance x Shein, live commerce scale. Welcome to a four‑region special of Five Things Friday. USA with Jill Dvorak …
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From AI-powered supermarket lanes to shifting consumer habits, Alexandra Boisson & The Retail Podcast team unpack Europe’s retail trends. In this Five Things Friday – EU Edition, Alexandra Boisson and Alex from The Retail Podcast dive into the latest shifts in the European retail market. We cover: Colruyt’s Easy Checkout: AI-powered cameras speedin…
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From Currys’ Action AI rollout to Space NK’s Willy Wonka-style flagship, this week’s top UK retail stories. In this summer edition of Five Things Friday, Alex from The Retail Podcast is joined by Simone Oloman (Co-Founder, NIFT) and Dave to unpack the hottest retail stories in the UK right now. We cover: Store closures & uncertainty — Claire’s admi…
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In this episode of The Retail Podcast, Alex speaks with Rupert Pick, Global MD of Hot Pickle, the award-winning brand experience agency behind iconic activations for Magnum, Guinness, Marmite, Pokémon, Waitrose, Tesco, and more. From physical brand homes to cultural relevance, Rupert reveals how Hot Pickle blends creativity, product innovation, and…
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In this week’s Five Things Friday – US Edition, Alex Rezvan is joined by Jill Dvorak, SVP of Content at the National Retail Federation (NRF), to unpack five key stories shaping retail right now. We cover: 1️⃣ Zalando’s European Growth — How the fashion giant is exceeding forecasts and expanding its portfolio ahead of NRF Big Show Europe in Paris (S…
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In this week’s Five Things Friday UK Edition, Alex and Simone break down the retail trends you can’t afford to ignore. From iconic brands fighting for survival to the innovative players winning Gen Z loyalty, we explore how cultural relevance is now the biggest currency in retail. Topics include: River Island & Claire’s — lessons from legacy brand …
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Delipop shutters its robot locker network; JD.com tries a €2.2 bn play for Ceconomy/MediaMarkt; US & Chinese tourists rein‑in luxury spend; Dutch grocer Picnic finishes its Île‑de‑France roll‑out; France moves to criminalise ultra‑fast‑fashion influence. Analysis, context, and what it means for European retail. Five Things Friday – European Edition…
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Ryf & Laura join Alex to unpack five APAC headlines: China’s Shushu·Tong shakes luxury, Korea’s “honjok” solo shoppers rewrite store design, K‑beauty label Anua wins U.S. fans, Vietnam’s retail GMV rockets 37 %, and Laura talks about in on Yotpo’s pivot plus Gen Z’s debit‑first mindset. 🎙️ Episode overview 00:00 Intro – Rafe Cloud, MD iPAC, joins A…
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In this episode, we explore how Focal Systems is driving innovation in retail with cutting-edge AI and computer vision technology. Discover how Focal Systems partnered with UK grocery giant Morrisons to streamline stock control, boost on-shelf availability, and enhance customer satisfaction. We discuss the latest in retail technology, from automate…
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Shopping online can feel like navigating endless aisles of irrelevant products, leaving customers frustrated and retailers losing sales. In this insightful episode of The Retail Podcast, host Alex speaks with Warren Cowan, CEO of Foundit, about how retailers can transform customer frustration into powerful intent-driven experiences. Explore why tra…
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This week on Five Things Friday EU Edition, host Alex from The Retail Podcast is joined by co-host Alexandra Boisson, Retail Tech & eCommerce Specialist at Business France. Together, they explore Europe’s retail landscape highlighting game-changing AI innovations, pivotal EU regulatory shifts, and controversial moves by major brands like Zara’s par…
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Episode at a glance 0:00 Intro – Alex & Simone set the scene 1:21 Magnum’s affordable luxury play 5:11 Smaller, faster, more targeted UK store formats 8:12 Cybersecurity breaches erode consumer trust 11:13 Omnichannel fulfilment: John Lewis × Uber Eats & B&Q marketplace C&C 12:41 Culture collabs: Buzz Social app and community‑first retail 14:23 Wra…
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Ben Jackson of Klaviyo explains why email still outperforms, how regional channel preferences are shifting (Germany loves WhatsApp, Nordics swear by SMS), and where AI genuinely moves the needle for retail CMOs drowning in data. Host Alex digs into practical roadblocks—from siloed martech stacks to missing content workflows—and how Klaviyo’s new Cu…
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Ulta Beauty enters the UK, Target goes big on back-to-school, AI hits a trust challenge, cannabis beverages gain ground, and Walmart eyes tween fashion. Alex Rezvan and Jill Dvorak (SVP of Content, NRF) decode five major trends reshaping retail in America: Ulta Beauty’s Global Move: Expanding internationally with 83 new stores in the UK. 🔗 Ulta’s A…
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Nostalgia meets innovation from swaps to smart service. Resale is mainstream, loyalty looks like an airline, and Topshop is back. In this Five Things Friday – UK Edition, Alex Rezvan and Simone Oloman break down five signals every retailer should track right now: RIXO Pre‑Loved – How a premium label keeps inventory (and spend) inside its own ecosys…
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From safe rooms to social commerce, we unpack what’s shaping the APAC retail landscape now. Recorded live during Australia’s largest retail conference, this episode of Five Things Friday – APAC Edition dives into two polarizing forces in retail: rising crime rates and retail media growth. Co-host Laura, chair of the Online Retailer Conference, join…
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Live from NRF APAC, The Retail Podcast brings you exclusive access to Twilio’s 2025 State of Customer Engagement Report. This isn’t theory—it’s what leading global brands are actually doing on the ground. We unpack: Why 82% of brands think they personalize well—but only 16% of customers agree How AI is redefining CX across channels What customer da…
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Join Alex Rezvan and Alexandra Boisson for another engaging Five Things Friday EU edition. This week, we explore: Carrefour’s innovative "Store Me Up" startup accelerator, aiming to redefine in-store AI experiences. Pinterest’s AI-driven partnership with La Redoute, creating a seamless transition from inspiration to purchase. Insights from Germany …
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On this week’s Five Things Friday UK, Alex Rezvan and Simone Oloman dissect the most impactful developments shaping retail: Topshop’s major comeback, Studio Seven’s London pop-up, the escalating rivalry between John Lewis and M&S, Eco by Sonia’s debut in the UK, and the burgeoning market for non-alcoholic beer highlighted by Baro Brewing at Wimbled…
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Ryf Quail returns energized from New Zealand to join Alex Rezvan in dissecting fascinating retail shifts across APAC. They delve into consumer mobility, the impact of currency fluctuations on shopping behaviors, the evolution of rational brand loyalty programs, and emerging quick-commerce opportunities, including rapid jewellery delivery in India. …
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Guest: Bobby Morrison — Chief Revenue Officer, Shopify Host: Alex, Founder of The Retail Podcast & RetailNews.AI What we cover - 00:00 Complexity vs. simplicity: 10 trn data queries, 1.1 trn edge requests - 02:17 The modern Shopify stack (e‑com, wholesale, retail POS) - 07:05 AI‑driven search and why affiliates are back - 10:31 Perplexity, edge com…
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Join Alex as he interviews Kate Ridley, Chief Brand Officer at Stanley 1913, exploring the brand’s remarkable evolution from a traditional heritage company to an innovative hydration industry leader. Kate shares powerful insights on maintaining authenticity through strategic partnerships, harnessing cultural trends, and prioritizing sustainability.…
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Alex & Jill Dvorak unpack key US retail stories: Glossier on TikTok, Adidas’ Superstar comeback, NRF Back-to-School data & Prime Day showdown. ⏩ Jump straight into it: 00:00 Welcome & Intro to Jill Dvorak (NRF) 00:47 Glossier’s Big TikTok Move 03:17 Adidas Superstar Relaunch (Missy Elliott & Samuel L. Jackson) 05:15 Cannes Lions: Creators vs Agenci…
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