Search a title or topic

Over 20 million podcasts, powered by 

Player FM logo
Artwork

Content provided by The Retail Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
Player FM - Podcast App
Go offline with the Player FM app!

Intent-Driven Commerce: Solving Retail’s Biggest Frustration

33:25
 
Share
 

Manage episode 498490022 series 2814928
Content provided by The Retail Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Shopping online can feel like navigating endless aisles of irrelevant products, leaving customers frustrated and retailers losing sales. In this insightful episode of The Retail Podcast, host Alex speaks with Warren Cowan, CEO of Foundit, about how retailers can transform customer frustration into powerful intent-driven experiences.

Explore why traditional e-commerce fails to inspire, and discover practical strategies for surfacing relevant products at precisely the right moments. Warren shares real-world insights on how retailers can avoid overwhelming shoppers with excessive choices, reduce decision fatigue, and unlock hidden sales opportunities buried in their “dark aisles.”

You’ll learn:

  • The biggest frustrations online shoppers face—and how to address them.

  • Why a “catalog-first” mindset is holding back your e-commerce growth.

  • How retailers like Aldi and Lidl succeed by simplifying customer decisions.

  • Practical tips to shift toward customer intent-led experiences.

  • The role AI and automation play in future-proofing your e-commerce site.

  • Why traditional personalization often falls short, and what to do instead.

Join Warren Cowan and Alex as they discuss real-world successes from Foundit’s clients, including increased conversions, reduced bounce rates, and significant merchandising efficiencies. It’s time to trade frustration for inspiration and transform browsing into buying.

Featuring Warren Cowan, CEO of Foundit.

Key topics: E-commerce, customer intent, merchandising automation, retail tech, personalization, digital transformation, AI in retail, customer experience, decision fatigue, online shopping trends.

  continue reading

137 episodes

Artwork
iconShare
 
Manage episode 498490022 series 2814928
Content provided by The Retail Podcast. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by The Retail Podcast or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Shopping online can feel like navigating endless aisles of irrelevant products, leaving customers frustrated and retailers losing sales. In this insightful episode of The Retail Podcast, host Alex speaks with Warren Cowan, CEO of Foundit, about how retailers can transform customer frustration into powerful intent-driven experiences.

Explore why traditional e-commerce fails to inspire, and discover practical strategies for surfacing relevant products at precisely the right moments. Warren shares real-world insights on how retailers can avoid overwhelming shoppers with excessive choices, reduce decision fatigue, and unlock hidden sales opportunities buried in their “dark aisles.”

You’ll learn:

  • The biggest frustrations online shoppers face—and how to address them.

  • Why a “catalog-first” mindset is holding back your e-commerce growth.

  • How retailers like Aldi and Lidl succeed by simplifying customer decisions.

  • Practical tips to shift toward customer intent-led experiences.

  • The role AI and automation play in future-proofing your e-commerce site.

  • Why traditional personalization often falls short, and what to do instead.

Join Warren Cowan and Alex as they discuss real-world successes from Foundit’s clients, including increased conversions, reduced bounce rates, and significant merchandising efficiencies. It’s time to trade frustration for inspiration and transform browsing into buying.

Featuring Warren Cowan, CEO of Foundit.

Key topics: E-commerce, customer intent, merchandising automation, retail tech, personalization, digital transformation, AI in retail, customer experience, decision fatigue, online shopping trends.

  continue reading

137 episodes

All episodes

×
 
Loading …

Welcome to Player FM!

Player FM is scanning the web for high-quality podcasts for you to enjoy right now. It's the best podcast app and works on Android, iPhone, and the web. Signup to sync subscriptions across devices.

 

Copyright 2025 | Privacy Policy | Terms of Service | | Copyright
Listen to this show while you explore
Play