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Onboarding Best Practices Podcasts

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Worship leaders, you need a source of high-quality, engaging content that get's right to the point. With over 150,000 leaders and musicians trained through our online platform, we're on the front lines of what worship leaders need right now. The Worship Online podcast exists to empower, equip, and journey with worship leaders as we discuss worship and the heart behind it. In these weekly episodes, you'll discover new ideas, tips, and practical guidance to encourage you and your team to be th ...
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This is The Customer Success Pro Podcast, hosted by Anika Zubair. Customer Success is not a destination, but a a journey. Join me on this crazy CS journey as I chat to leaders, strategists and experts in customer success about their experiences and definitions of customer success and share with your their best practices on how to build and scale world class CS organization. Each interview will unlock tips, tricks and best practices to help scale your customer success career and company. I wi ...
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The Breakthrough Hiring Show: Recruiting and Talent Acquisition Conversations

James Mackey: Recruiting, Talent Acquisition, Hiring, SaaS, Tech, Startups, growth-stage, RPO, James Mackey, Diversity and Inclusion, HR, Human Resources, business, Retention Strategies, Onboarding Process, Recruitment Metrics, Job Boards, Social Media Re

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Welcome to The Breakthrough Hiring Show! We are on a mission to help leaders make hiring a competitive advantage. Join our host, James Mackey, and guests as they discuss various topics, with episodes ranging from high-level thought leadership to the tactical implementation of process and technology. You will learn how to: - Shift your team’s culture to a talent-first organization. - Develop a step-by-step guide to hiring and empowering top talent. - Leverage data, process, and technology to ...
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Onboarding Therapy

Arrows Podcast Network

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Customer onboarding in B2B SaaS is changing fast, but the resources for onboarding teams? Not so much. That's why we're kicking off Onboarding Therapy, a podcast that tackles the real challenges onboarding teams face every day.
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As peer-to-peer fundraising professionals, we are inherently passionate people. Passionate about our missions, our fundraisers, our events, and our campaigns. We barely shy away from sharing our opinions. Whether it's the debate between back-to-basics, or searching for the next big idea, the battle of retention versus recruitment, or even our very strong feelings about T-shirts and registration fees. Welcome to The P2P box, a brand new podcast that amplifies the voices of our peer-to-peer fu ...
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Managing HR operations is easy if done in the right manner. HR operations consist majorly of recruitment, onboarding, payroll management, performance management systems, labour law compliance etc. Given an unstructured HR function, managing these HR functions is a daunting task. But with the right policies, processes, checklists and MIS you can make your payroll service simple. How does this help? You can rely on the process and not the people managing it. This will reduce your dependence on ...
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Welcome to Procurement Reimagined, a podcast by Gatekeeper. We believe traditional procurement has had its day - the world is changing and our industry needs to change with it. On the podcast we share the best practices to help you streamline your procurement processes, navigate supplier and vendor onboarding, and ultimately get the most value out of your contracts.
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Welcome to Making Business Profitable with EBITDA Growth Systems, the podcast where business owners, leaders, and operators in manufacturing come to sharpen their edge, scale smarter, and build highly profitable companies. Hosted by Mike Watkins and Dave McKeown, co-founders of EBITDA Growth Systems, each episode delivers battle-tested insights, real-world stories, and step-by-step strategies on topics like sales and marketing pitfalls, workforce retention, ERP systems, turnaround culture, o ...
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Healthcare Plus Podcast

Quint Studer and Dan Collard

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We are excited to share that the Busy Leader’s Podcast is getting a new look and feel. Now introducing…. The Healthcare Plus Podcast! Over the past three years, there has been overwhelming support for the Busy Leader’s Podcast – ranking it in the top 10% of podcasts in the U.S. What began as a tool to learn from leaders as we navigated the pandemic has evolved in recent years to focus in on the changemakers moving healthcare forward. The podcast’s new look and feel is intended to reflect and ...
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Impact AI

Heather D. Couture

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Learn how to build a mission-driven machine learning company from the innovators and entrepreneurs who are leading the way. A weekly show about the intersection of ML and business – particularly startups. We discuss the challenges and best practices for working with data, mitigating bias, dealing with regulatory processes, collaborating across disciplines, recruiting and onboarding, maximizing impact, and more.
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The go-to Podcast for do-it-yourself Independent Farmers who are taking control of their own business, skipping the middleman, building their own brand, and selling direct to local Buyers. Guest speakers frequently include successful Farmers who grow and harvest proteins, produce, dairy, and more! Discussions are focused on the business side of Farming. If you farm and it is your livelihood, then building a viable business matters. The Independent Farmer Podcast is hosted by Barn2Door. We of ...
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PPC Unleashed

Xavier Mantica

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Welcome to the PPC Unleashed Podcast, where I talk about some the most important topics in pay-per-click advertising and Google Ads. This show is my attempt to document my PPC journey as a Google Ads expert by sharing all the learnings, best practices, strategies, tips and hacks I’ve picked up over my first 6 years working as a paid search marketing professional, and managing millions of dollars in Google Ad spend across hundreds of accounts and dozens of industries.
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Featuring: * Recordings from Pulse events * The Customer Success Podcast: This podcast aims to uncover the stories, perspectives, and best practices around the leading Customer Success programs. Hosted by Allison Pickens(former Chief Customer Officer at Gainsight), she shares those stories alongside an all-star roster of special guests.
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LTC DON Chat

American Association of Post-Acute Care Nursing (AAPACN)

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The LTC DON Chat is a podcast brought to you by the American Association of Post-Acute Care Nursing (AAPACN). Our experts and guest speakers cover the hottest topics and breaking news in long-term care nurse leadership.
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Real-world advice and inspiration on how to navigate the embedded payments journey — and win. Hosted by Ian Hillis, Head of Strategy at Worldpay for Platforms. Learn about the latest trends in embedded payments from industry experts, Worldpay for Platforms customers, and leaders on the Worldpay for Platforms team. They’ll share their real-world insights on payment facilitation best practices, use cases, along with the possibilities of greater monetization and higher valuations that embedded ...
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Welcome to the Guide to Short-Term Rental (STR) Management, a resource tailored for professional property managers. Unlike casual hosting, this role demands business expertise, profitability focus, and consistent value delivery to property owners. Laying the Foundation Start by establishing a strong legal and financial structure. Secure essential insurance policies like General Liability and Errors & Omissions (Professional Liability). Understand licensing and zoning rules by region, address ...
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Multifamily Manager Pro

Multifamily Manager Pro

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The Multifamily Manager Pro Podcast is your ultimate resource for mastering the art and science of multifamily property management. Whether you're a seasoned property manager, a broker overseeing a growing portfolio, or an industry newcomer eager to learn the ropes, this podcast delivers expert insights, cutting-edge strategies, and practical tools to help you excel in the competitive world of multifamily real estate. 🎙️ What You’ll Get in Every Episode: ✔️ Industry Expertise: Deep dives int ...
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If you’re a small business owner, business coach, or consultant looking to optimize your sales process, close more deals, and automate your client pipeline, "Pipeline Power: CRM Sales Systems for Business Owners" is the podcast for you. Join Mary Sue Dahill, a customer relationship management (CRM) expert and sales systems strategist, as she dives into the world of CRM-driven sales pipelines and automation. Mary Sue isn’t about generic business systems—she’s laser-focused on the tools and ta ...
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HR Spot

Linda Michaels

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Introducing HR Spot Podcast Looking to stay ahead in the ever-evolving world of Human Resources? Look no further than HR Spot, the ultimate podcast destination for HR professionals seeking to enhance their knowledge, skills, and career and business owners who don’t have an HR person. Hosted by industry experts, HR Spot offers a fresh, insightful, and engaging approach to all things HR. Each episode delves into the core challenges and trends shaping the HR landscape, providing practical solut ...
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The Love Lead Excel Podcast, founded by Kristin Hubbard, is an unfiltered business, music industry and life podcast. Get ready for unfiltered conversations on success and failures of entrepreneurship in the event industry, being an artist in the music industry and the relentless pursuit of what sets your soul on fire, all under the vibrant umbrella of #LoveLeadExcel. Life is all about being in fearless pursuit of what sets your soul on fire! Join us as Kristin takes out the filter and goes A ...
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This Real Estate Investing Podcast, Behind The Curtain Podcast, is a property investment podcast created to expose the reality of real estate investing and property management and to let you hear the experiences and opinions of investors and real estate industry professionals. If you are just getting started in property investing or you are a seasoned investor with your own journey’s experiences, our property investor podcast will enable you to be equipped to invest with common sense.
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Your worship team isn't just playing music. You're teaching theology and shaping hearts. So why are we settling for cover versions of songs when the church should be leading the world in creativity? For centuries, the church birthed the world's greatest art: Bach's masterpieces, Handel's Messiah, hymns that shaped nations. But somewhere along the w…
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Want to win a free pair of airpod pros, sign up for a demo with Vitally: https://www.vitally.io/cspro The Objection Handling Guidebook for CS: https://www.thecustomersuccesspro.com/offers/Z6Ng26vg/checkout In this episode of the Customer Success Pro Podcast, host Anika Zubair speaks with Courtney Belbin, VP of Customer Success at Leader, a manager …
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Many fundraising teams are stretched thin, yet the work keeps expanding. Instead of pushing harder, some organizations are stepping back and reimagining what healthy capacity really looks like. When leaders center people, clarity and collaboration, teams gain the space they need to grow with purpose. In this episode, Marcie Maxwell talks with Diana…
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Join host James Mackey and Steve Bartel, CEO of Gem, to explore what’s happening in today’s hiring market - inbound is up 3x, time to hire has grown by eight days, and recruiters are carrying 55% more reqs. They discuss where AI genuinely reduces workload and boosts efficiency, along with the rise in fraud and interview cheating. Thank you to our s…
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Download the CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEc/checkout In this episode of The Customer Success Pro Podcast, Anika Zubair reveals why so many talented CSMs get overlooked for promotions and how to fix it with a clear promotion-focused goal-setting strategy. She explains the difference between performance go…
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Grab your copy of the 2025 Customer Experience Benchmarks Report: everafter.ai/benchmark In this episode of the Customer Success Pro podcast, host Anika Zubair speaks with Alana Stoltzfus, a leader in digital customer success at Okta. They discuss the evolution of customer success, the importance of digital growth, and how Okta's Success Hub enhanc…
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Recognition is no longer just about t-shirts or medals - it’s about meaning. Thoughtful, mission-driven recognition strategies can deepen fundraisers’ emotional connection and inspire long-term loyalty. In this episode, Marcie Maxwell talks with Meredith Perkins, Director of Peer-to-Peer Fundraising at The University of Texas MD Anderson Cancer Cen…
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Unit turns and maintenance aren’t glamorous, but they are where landlord profitability is won or lost. In this episode, Chris, Gretchen, and Brad break down R&M 2.0 — ROOST Real Estate Co.’s structured approach to maintenance and unit turns. You’ll hear how ROOST’s systems reduce vacancies, control costs, and give owners clear choices about how to …
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Are you leaving money on the table with your farm products? In this week's episode, James sits down with Account Manager Ryan to dive deep into the pricing and packaging strategies that successful farmers use to increase their average order value and improve profit margins. For more Farm resources, visit: barn2door.com/resources…
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Do you want to see your church become passionate about the original songs your worship team is writing? Alexandra Osteen from Lakewood Music reveals the simple language shift that transformed their congregation from passive listeners to passionate champions of their original worship songs. In this episode, you'll discover: • The one word change tha…
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In this LTC DON Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, director of education and certification strategy for AAPACN, discuss how directors of nursing services can use communication to build physician trust, as well as steps DNS…
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Download The Objection Handling Guidebook for Customer Success: https://www.thecustomersuccesspro.com/offers/Z6Ng26vg/checkout In this episode of The Customer Success Pro Podcast, Anika Zubair takes a deep dive into one of the most misunderstood tools in Customer Success: the Quarterly Business Review (QBR). Too often, QBRs turn into reporting sess…
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In this episode of the Healthcare Plus Podcast, Quint Studer is joined by two visionary nurse leaders from Georgetown University: Dr. Roberta Waite, inaugural dean of the relaunched independent Berkley School of Nursing (BSON), and Dr. Stephan Davis, the inaugural executive director of leadership, policy, and doctor of nursing practice (DNP) educat…
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Does the world of synthesizers feel overwhelming as a worship keys player? You're not alone. Tommee Profitt creates massive cinematic soundscapes, but he started exactly where you are. In our conversation today, Tommee breaks down why you don't need to be a "synth lord" to serve effectively and shares the simple techniques that can elevate your sou…
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Want to win a free pair of airpod pros, sign up for a demo with Vitally: https://www.vitally.io/cspro Download The Value Storytelling Handbook: https://www.thecustomersuccesspro.com/offers/bwVCZUYL/checkout In this episode of the Customer Success Pro Podcast, host Anika Zubair speaks with Sean Reid, an award winning CS leader. They explore why “gre…
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Many large nonprofits struggle with the tension between standardization and localization in their fundraising programs. When national organizations move toward centralized models, they risk losing the authentic community relationships that make peer-to-peer events successful. Yet operating entirely through local structures can create inefficiencies…
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Worried you're not "tech-savvy" enough to sell online and use software to manage your orders and inventory? Farmer Alex felt the same way! Learn how Barn2Door's Onboarding Team gave him the tools and confidence to grow his Farm business. For more Farm resources, visit: barn2door.com/resourcesBy Erin Farmer
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Are you measuring your worship leading success by the room's response? Kristene DiMarco reveals why this "scorecard" is keeping worship leaders trapped in comparison, burnout, and the fear of man. She shares the life-changing shift that transforms how you approach your calling. In this powerful conversation, Kristene opens up about: The dangerous t…
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Train AI to be Your Revenue Generating Co-Pilot Guide: https://www.thecustomersuccesspro.com/offers/P66P25Uw/ In this episode of the Customer Success Pro Podcast, Anika Zubair explores the phenomenon of customer ghosting, particularly during the Halloween season. She discusses the reasons why customers may go silent, the common mistakes made by cus…
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Ever wonder why some leaders become the go-to person in a crisis? They're not always the loudest or the most experienced. They're the ones who stay steady. That steadiness isn't a personality trait. It's the result of intentional inner work. Zahriya Zachary of Bethel Music has seen this firsthand. Through one simple daily practice, she learned to r…
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Train AI to be Your Revenue Generating Co-Pilot Guide: https://www.thecustomersuccesspro.com/offers/P66P25Uw/ In this episode, Anika Zubair discusses the challenges and strategies for building a Customer Success (CS) function from scratch. She shares her personal experiences, common mistakes to avoid, and emphasizes the importance of strategic focu…
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Managing volunteer leadership presents unique challenges, especially when your entire executive team changes annually. The most successful campaigns don't just recruit great volunteers—they systematically develop them into unified, mission-driven teams that can execute at the highest level despite constant turnover. In this episode, Marcie Maxwell …
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This audiobook shares how successful Farms automate tasks to save time in their day-to-day operations, without sacrificing profits. From using software and solutions to scheduling marketing efforts in advance, Farms can more easily scale without added stress. For more Farm resources, visit: https://www.barn2door.com/resources…
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Ever been on stage and felt like the room just wasn't with you? In this conversation, Zach Bolen from Citizens reveals the secret to creating real connection, even when the room feels flat. He shares how to read the room before you lead it, what to do when energy feels off, and why authenticity always engages people more than hype. We also unpack h…
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Book Anika for your next CS Team Workshop or Event: https://www.thecustomersuccesspro.com/team-event In this episode of the Customer Success Pro Podcast, Anika Zubair discusses the critical role of handling objections during the renewal process. She emphasizes that objections should be viewed as opportunities for engagement rather than roadblocks. …
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Ever feel like Sunday comes around way too fast? You love leading worship, but some weeks it feels more like a routine than a calling. In this episode, pop artist and worship leader Claire Leslie shares the secret to staying passionate in worship every single week. From leading since age 14 to now performing songs like Passenger Seat and Light Up, …
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In this LTC DON Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Lauren Stenson, MSN, RN, CNDLTC, QCP, DNS-CT, curriculum development specialist for AAPACN, discuss how nurse leaders can reinforce the clinical fundamentals that form the backbone of safe, high-quality care while balan…
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Book Anika for your next CS Team Workshop or Event: https://www.thecustomersuccesspro.com/team-event In this episode of the Customer Success Pro Podcast, Anika Zubair discusses the critical need for companies to invest in their customer success teams with the same vigor as their sales teams. She highlights the common pitfalls in customer success tr…
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It's no secret that there is a lot of division and unrest in culture right now. So what do you do when your congregation walks in carrying the weight of division and unrest? Chris Tomlin shares what it's like to lead when everything feels chaotic. After 30 years of ministry, he's watching something unprecedented happen in churches—people are hungry…
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Want to win a free pair of airpod pros, sign up for a demo with Vitally: https://www.vitally.io/cspro In this episode of the Customer Success Pro Podcast, host Anika Zubair speaks with Cara Benecke, the Head of Customer Success and Support at Workflex. They discuss the critical importance of building a customer onboarding program from scratch, the …
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In this episode of the Healthcare Plus Podcast, Quint Studer talks to Dr. Heather Resseger and Jonna Taylor, two powerhouse leaders at NorthBay Health, a health system in Solano County, California. Dr. Heather Resseger, senior VP, chief hospital operations officer, and chief nursing officer, and Jonna Taylor, recently promoted to director of acute …
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Being a pastor's kid means everyone knows your family - and everyone has expectations. Jenn Chenoweth lived this reality. As the oldest pastor's kid, she was always at church, always watched, always expected to be the "perfect daughter." "I oftentimes felt I was put in positions I wasn't ready for when I was really young," Jenn shares. "I felt a lo…
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The CS Promotion Tracker: https://www.thecustomersuccesspro.com/offers/wh6BFvEc In this episode of the Customer Success Pro Podcast, Anika Zubair shares her personal journey from a Customer Success Manager (CSM) to the Vice President of Customer Success in just seven years. She discusses the common mistakes that keep professionals stuck in their ca…
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When life-saving treatments transform a terminal diagnosis into a chronic condition, everything changes — including how communities fundraise. The peer-to-peer landscape isn't just evolving with technology and trends; it's being reshaped by the very success of the causes we support. In this episode, Marcie Maxwell talks with Robin Paterson, Senior …
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In this conversation, Daniel Barnes and Bradley Dollin discuss the challenges and solutions in unified contract and supplier management. They examine the importance of risk-first onboarding, the benefits of centralised visibility in supplier management, and the value of streamlined SLA workflows. The discussion also highlights the role of managed s…
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"The human heart wasn't built for notoriety." That's what counselor Al Andrews told Drew Holcomb after 20 years of working with musicians. For Ellie, this truth became painfully real. Ellie Gets Real About: The terrifying thought that hit her during a sold-out show How crowds can become weapons against those closest to you You'll Discover: Al Andre…
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What if there's a biblical practice many of us dismissively chuckle about, that could actually strengthen your leadership and protect your team? In this revealing conversation with CXMMXNS songwriters Reuben Morgan and Ben Fielding, we uncover a spiritual discipline that the Western church has largely abandoned. While most leaders are grinding hard…
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In this LTC DON Chat podcast episode, Amy Stewart, MSN, RN, DNS-MT, QCP-MT, RAC-MT, RAC-MTA, chief nursing officer for AAPACN, and Denise Winzeler, BSN, RN, LNHA, DNS-MT, QCP-MT, director of education and certification strategy for AAPACN, discuss the importance of policy and procedure review in nursing homes, as well as steps the DNS can take to c…
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Signup for RevUP Academy: https://thecustomersuccesspro.com/revup In this episode, Anika Zubair discusses the importance of the first 90 days in a customer's journey, emphasizing that this period is crucial for adoption and long-term success. She outlines common mistakes made by customer success managers, such as focusing too much on features rathe…
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Leading a P2P campaign means managing multiple moving pieces—fundraisers with different experience levels, corporate partners with varying expectations and internal staff with diverse skill sets. But the most successful leaders know that underneath all this complexity lies a simple truth: understanding what drives each person is the key to keeping …
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Ever feel like you're juggling a million things as a worship leader and wondering how to make it all sustainable? Paul & Hannah McClure share their journey of leading worship at Bethel for eight years while balancing touring, family, and team leadership. They get real about the moment Paul stepped down—not from burnout, but from wisdom. Paul unpack…
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Signup for the FREE Masterclass: https://www.thecustomersuccesspro.com/masterclass In this episode of the Customer Success Pro Podcast, host Anika Zuber speaks with Chad Hornerfeld, VP of Customer Success at Sienna AI, about the evolution of customer success and the importance of strategic customer success management. They discuss the shift from tr…
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In this conversation, Daniel Barnes and Luke Tomlinson, discuss the evolution of procurement practices, focusing on mistakes made in early careers, the importance of understanding the aftermath of procurement decisions, and the need for a shift from a cost-centric mindset to a value-driven approach. They emphasise the significance of soft skills, m…
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Bryan and Katie Torwalt get vulnerable about the tension between natural gifting and discipline, sharing how easy it is to coast on talent instead of truly stewarding what God has given us. This honest conversation explores the difference between feeling productive and being fruitful, and how discipline in unexpected areas can transform your creati…
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