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How to Transform Your Customer Success Team into a Revenue Driver
Manage episode 512207840 series 3555213
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Chapters
1. The Importance of Customer Success Investment (00:00:00)
2. Common Pitfalls in Customer Success Training (00:02:41)
3. Building Commercial Confidence in Customer Success (00:06:01)
4. Effective Training Strategies for Customer Success (00:08:50)
5. Transforming Customer Success into a Revenue Driver (00:11:37)
6. Practical Workshops for Customer Success Teams (00:14:57)
7. The Role of Templates and Frameworks (00:17:51)
8. Handling Objections and Multi-threading Accounts (00:20:43)
9. Investing in Customer Success for Future Growth (00:23:54)
10. Conclusion (00:26:43)
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