Best Nexthink Podcasts (2025)

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AI, IT and HR: Strategy, Risks, and the Future of Work 🤝 (w/ Ben Eubanks) 33:59

Play Pause

4d ago33:59

33:59

Tim and Tom are joined by Ben Eubanks, Chief Research Officer at Lighthouse Research & Advisory, bestselling author of Artificial Intelligence for HR, and a leading thinker on the intersection of people, technology, and the future of work. Together they explore how AI is reshaping HR — not only in how the function operates day-to-day, but also in h…

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🗣️ PARALLEL SEASON FINALE: S1E5 - The Forgotten 8:52

13d ago8:52

8:52

Back again for the last installment of this story! Here's the season finale of Tim Flower's brand new IT mystery series, Parallel. Knowledge is power—until you forget. In the midst of troubleshooting performance and productivity issues, the team at Zentech found yet another problem – Employees struggling with constant change and not able to leverag…

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Reading the Room: the Power of Unstructured Data 📊 (w/ Tania Benade-Meyer) 31:21

20d ago31:21

31:21

In this episode, Tom speaks with Tania Benade-Meyer, founder of Unstructured, about the power of unstructured data, the shift from SLAs to XLAs, and what it takes to be an “enlightened leader” in 2025. From Starbucks’ gluten-free perception problem to Gen Z’s naturally inclusive leadership style, Tania shares research-driven insights into how perce…

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🗣️ ALL NEW PARALLEL: S1E4 - The Virtual Murder 9:18

25d ago9:18

9:18

Back AGAIN by popular demand! Here's episode 4 of Tim Flower's brand new IT mystery series, Parallel. Stay up to date with ALL new episodes of Parallel, as they're released, right here (https://www.spreaker.com/podcast/parallel--6616391) The team at Zentech has been hard at work investigating a murder. This time it's actually time that's the victim…

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The Analyst as Artist: Adoption, AI and the Future of DEX 🎭 (w/ Mrinal Rai) 24:47

1M ago24:47

24:47

Tom and Tim are joined by the brilliant Mrinal Rai—Executive Client Advisor at Pomeroy, longtime industry analyst, and award-winning graphic novelist. Together, they explore the future of Digital Employee Experience (DEX) through the lenses of creativity, AI innovation, and enterprise transformation. Mrinal shares his journey from analyst to adviso…

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🗣️ ALL NEW PARALLEL: S1E3 - The Reboot Resistance 8:07

1M ago8:07

8:07

Back by popular demand once again! Here's episode 3 of Tim Flower's brand new IT mystery series, Parallel. Stay up to date with ALL new episodes of Parallel, as they're released, right here (https://www.spreaker.com/podcast/parallel--6616391) In episode 2, we uncovered an invisible hand—a saboteur leaving undocumented changes and phantom scripts, w…

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Service, Struggle, Success: A DEX Leadership Story 🌱 (w/ Midge Renganathan) 28:16

2M ago28:16

28:16

While The DEX Show often explores digital transformation and employee experience through a technical or strategic lens, today’s interview takes a more human turn — spotlighting the formative experiences that shaped one of the UK legal sector’s most passionate champions of service excellence, Midge Renganathan, Head of IT Service Delivery at leading…

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Episode 37: Cracking the Channel Code - An Interview with Longtime Channel Leader Jessica Couto 59:04

2M ago59:04

59:04

Wondering about your channel strategy? Join us on the latest episode of the "Founder & CEO" podcast where Jessica Couto, a channel veteran who's built programs for companies like Carbon Black and LastPass, breaks down everything you need to know about channel partnerships. Learn when to start, how to recruit the right partners, and why channel coul…

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🎙️ Reality Bytes: DEX Goes (Back) to Washington w/ Chris Sibold 27:35

2M ago27:35

27:35

Chris Sibold rejoins Reality Bytes to talk about what can only be described as a whiplash year for federal IT. Just eight months after his last visit, Chris dives into the incredible transformation sweeping across U.S. federal agencies—driven by budget slashes, workforce reductions, and a new digital imperative. Chris explains how government IT is …

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DEXOps in Action: Building an Experience Operations Center 🏗️ (w/ Atos) 19:11

2M ago19:11

19:11

In this episode, solo Tom welcomes Mike McGarvey, Global VP and Digital Workplace CTO at Atos. Mike shares insights into the creation and evolution of the Experience Operations Center (XOC)—a real-time, proactive extension of traditional IT operations built on Nexthink Infinity. From Atos’ decade-long partnership with Nexthink to the shift toward D…

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🎙️ Reality Bytes: The Great HR-IT Merger 27:05

2M ago27:05

27:05

The crew reunites to unpack the second part of Nexthink’s landmark research series, The Science of Productivity. Titled 'The Experience Silo: HR, IT, and the Digital Workplace', the latest installment explores the growing overlap between HR and IT, revealing that 64% of IT leaders foresee a formal merger within five years. Tom McGrath is joined by …

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Digital Transformation Is Not Enough: Fear, Passion, and the Future of Business 💡 (w/ John Hagel) 30:33

3M ago30:33

30:33

What if the real barrier to transformation isn’t technology—but fear? Silicon Valley veteran, strategist, and author John Hagel joins Tom to challenge the myths of digital transformation, argue for the power of scalable learning over efficiency, and explore why unlocking human passion may be the only sustainable way forward. From leadership mindset…

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🗣️ ALL NEW PARALLEL: S1E2 - Leave No Trace 7:40

3M ago7:40

7:40

Back by popular demand! Here's episode 2 of Tim Flower's brand new IT mystery series, Parallel. Stay up to date with ALL NEW EPISODES of Parallel, as they're released, right here (https://www.spreaker.com/podcast/parallel--6616391) Parallel is a fictional journey inspired by the popular murder mystery series Serial, which investigates the very real…

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Episode 36: "From WAF to Winning" - Zane Lackey's Journey of Market Transformation and Startup Success 46:30

3M ago46:30

46:30

Join Mike Viscuso and Patrick Morley as they sit down with Zane Lackey, former CISO of Etsy and co-founder of Signal Sciences, to unpack the critical lessons of startup success. Zane shares his candid insights on navigating market challenges, the art of GTM strategy, and how technical founders can transform their innovative ideas into successful bu…

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Meet the Poet of Disruption: AI, Risk, Respair 🔥 (w/ Terence Mauri) 27:06

3M ago27:06

27:06

In this intellectually provocative episode, Tim and Tom are joined by global disruption strategist and best-selling author Terence Mauri. From his origins in Stratford-upon-Avon—the birthplace of Shakespeare—to advising top organizations around the world, Terence brings a uniquely human and deeply strategic perspective to the challenges of the AI e…

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🗣️ ALL NEW FROM THE DEX SHOW Introducing Parallel: S1E1 - The Phantom Lag 10:23

3M ago10:23

10:23

Introducing Parallel: A brand new IT murder mystery series by the makers of the DEX Show. Catch every episode by subscribing to Parallel on Apple Podcasts here (or simply search Parallel wherever you get your podcasts) From Nexthink and the creators of The DEX Show, this is Parallel: One IT story told week by week. Because technology problems don’t…

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Keep Calm and Carry on Being Proactive 🚆 (w/ the British Transport Police) 26:54

3M ago26:54

26:54

In this Very British Edition of The DEX Show, Tom welcomes Jack Bourne, Head of IT Operations at the British Transport Police. Jack shares insights into the unique challenges of delivering seamless digital experiences across a highly mobile, widely dispersed police force operating across 170+ sites. Jack offers a fascinating look at proactive IT, d…

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🎙️ Reality Bytes: XLA 2.0 – The New Frontier of Experience-Led IT (w/ Maurice van den Driessche) 26:53

4M ago26:53

26:53

The team sits down with Maurice van den Driessche, Senior Solution Consultant at Nexthink, to explore the real-world evolution of XLAs. With nearly seven years at Nexthink and deep experience in IT governance and service management, Maurice offers candid insights on the power and pitfalls of experience-level agreements in 2025. From sentiment-drive…

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E66 - Frontline Chatter - A chat with Liquidware 1:04:17

4M ago1:04:17

1:04:17

We are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with James O'Regan, Product Marketing Manager and Community Lead at Liquidware . Liquidware is a founding partner of the World of EUC. In this podcast we talked about all things going on with Liquidware. Episode page - ⁠⁠⁠Frontline Chatter - A chat with Liquidware …

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DEX Done Right: Making it Work 🛠️ w/ Seth White 33:18

4M ago33:18

33:18

In this episode of The DEX Show, we go behind the curtain with Seth White, founder at Ellipsys, to unpack the real work required to make Digital Employee Experience (DEX) successful. From building the right operational structures to dealing with tool sprawl, Seth gives a grounded, candid view of how to actually drive measurable outcomes with DEX in…

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🎙️ Reality Bytes: Productivity in 2025 – New Insights on AI, DEX & Adoption (Exclusive) 29:28

4M ago29:28

29:28

In this Reality Bites, the team explores the first installment of 'IT’s New Mandate: The Science of Productivity,' a new two-part research report produced in partnership with Vanson Bourne. Tim is on a well-earned break, but the rest of the crew (Tom, Sean, Dina, Megan, Oriana) is on hand to dissect the findings from part one of the study (availabl…

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From Adaptation to Adoption: Leadership in the AI Workplace 🌱 w/ Heather McGowan 30:43

4M ago30:43

30:43

Heather E. McGowan—renowned future-of-work strategist, keynote speaker, and bestselling author of The Adaptation Advantage and The Empathy Advantage—joins Tim and Tom to explore the deep changes shaping work, leadership, and society. Heather shares her insights on why continuous learning, empathy-driven leadership, and trust-building are now strate…

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Episode 35: "Go Slow to Go Big" An Interview with Recorded Future's Christopher Ahlberg 58:01

5M ago58:01

58:01

In this episode of the Founder and CEO podcast, Christopher Ahlberg, founder of Recorded Future, shares insights from his entrepreneurial journey and chats with Mike and Patrick about: the importance of "go slow to go big" philosophy in building a successful company; how Recorded Future created a threat intelligence category with only $25 million i…

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🎙️ Reality Bytes: Welcome to the Machine – Assist 2.0 SPEAKS (w/ Marc Petter & Assist 2.0) 24:19

5M ago24:19

24:19

Say hello to your new digital sidekick! In this very special episode of The DEX Show, we go full sci-fi as Tim and Tom not only speak with Nexthink's Senior Product Manager Marc Petter… but also with Nexthink Assist 2.0 itself. Yes, you read that right. Nexthink's new AI-powered DEX assistant joins us on mic to demo its dazzling new capabilities—fr…

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Adoption: Today's Digital Workplace Priority 💥 with Andrew Hewitt (Forrester) 36:33

5M ago36:33

36:33

In this vintage DEX Show, Tim and Tom sit down once again with returning favorite Andrew Hewitt, Principal Analyst at Forrester and longtime expert on digital employee experience (DEX). The trio explore the biggest trends reshaping the future of work—including why tech adoption has skyrocketed to the top of every IT leader’s priority list in 2025. …

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E65 - Frontline Chatter - A chat with Choice Solutions 1:06:51

5M ago1:06:51

1:06:51

We are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with ⁠Scott (Ozzy) Osborne, Sr. Solutions Architect and Shane Kleinert, Sr. Solutions Architect of Choice Solutions. Choice Solutions is a founding channel partner of the World of EUC. In this podcast we talked about all things going on with Choice Solutions. Episo…

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🎙️ Reality Bytes: The AI-Powered Future of DEX w/ Mohamed & Maxime 🔍 38:22

5M ago38:22

38:22

This very special Reality Bytes explores one of Nexthink’s most exciting and ambitious AI projects to date. Tim and Tom are joined by Mohamed Kafsi, Director of AI Diagnostics, and Maxime Kinet, Tech Lead in Diagnostics, to tell the incredible story of teaching a large language model to speak Nexthink Query Language (NQL) — and what it means for th…

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Episode 34: Defying Traditional Playbooks - An Interview with Nexthink Founder & CEO Pedro Bados 46:58

5M ago46:58

46:58

What does it take to build a ~$300 million company while staying true to your entrepreneurial spirit? Join us as Pedro Bados, founder and CEO of Nexthink, reveals the unconventional wisdom that propelled his company to success. From navigating early-stage challenges to creating a unique approach to leadership, this episode is a masterclass in start…

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Radical Experience Engineering in Action w/ Robin Milton-Schönemann 🤖✨ 34:06

5M ago34:06

34:06

What happens when IT stops thinking like a helpdesk and starts acting like a user experience powerhouse? In this episode, Tim and Tom catch up with Robin Milton-Schönemann, most recently User Platform Engineering Manager at Man Group, to unpack a radical, human-centered approach to EUC and IT. From white-glove onboarding to sentiment-driven service…

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🎙️ Reality Bytes 64: What’s Next for DEX? 🔮 19:29

5M ago19:29

19:29

The whole panel is back in full force! Tim, Tom, Sean, Dina, Oriana, and Megan come together to unpack the future of Digital Employee Experience (DEX). With AI reshaping the way we work, is DEX entering a new era of influence across IT, HR, and beyond? Or are we seeing a period of consolidation where DEX solidifies its place as a core business inve…

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E64 - Frontline Chatter - A chat about home labs 1:04:32

6M ago1:04:32

1:04:32

We are back again this time special guest co-hosts and fellow board members Sean Massey and Stephen Wagner joining Jarian Gibson to talk about home labs. We all know how important home labs are, for fun and for work, whether you’re testing a new technology, doing a test deployment, or learning something new to advance your career. Home labs can cos…

1
Alan Nance Returns – And The XLA Revolution is ON 🚀 36:54

6M ago36:54

36:54

Tim and Tom welcome back Alan Nance, VP for Experience Advocacy at the XLA Institute, for a long-overdue deep dive into the explosive growth of Experience Level Agreements (XLAs). From the early days of skepticism to today's full-scale adoption by global enterprises, Alan shares insights on how the XLA movement is reshaping IT and digital workplace…

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E63 - Frontline Chatter - A chat with Nutanix 41:28

6M ago41:28

41:28

We are back again this time with special guest co-host Sean Massey joining Jarian Gibson to talk with ⁠Gaby Grau, Advisory Solution Architect at Nutanix⁠. Nutanix is a founding partner of the World of EUC. In this podcast we talked about all things going on with Nutanix. Episode page - ⁠Frontline Chatter - A chat with Nutanix You can find more info…

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🎙️ Reality Bytes 63: The DEX Growth Playbook w/ Nicolo Raffaele 🚀 27:28

6M ago27:28

27:28

This fantastic episode sees Megan, Dina and Tom welcome Nicolo Raffaele, Head of Corporate Development at Nexthink. From shaping M&A strategy to scouting game-changing innovations, Nicolo plays a key role in plotting the future of Nexthink and (by extension) the DEX sector at large. We dive into how Nicolo separates market noise from real industry …

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E62 - Frontline Chatter - A chat with Nexthink 55:24

6M ago55:24

55:24

We are back again this time with special guest co-host Patrick Coble joining Jarian Gibson to talk with Tim Flower, VP of DEX Strategy at Nexthink. Nexthink is a founding partner of the World of EUC. In this podcast we talked about all things going on with Nexthink. Episode page - Frontline Chatter - A chat with Nexthink You can find more informati…

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Digital Adoption at (Immense) Scale w/ Anthony Firmin 😎🔥 32:49

6M ago32:49

32:49

How do you drive digital adoption for 450,000 employees across 150 countries? Digital Experience Director & Employee Experience Evangelist Anthony Firmin joins Tim and Tom to share his expertise on creating scalable, human-centered digital adoption strategies. 💡 In this episode, Anthony breaks down: ✅ The power of data-driven adoption strategies 📊 …

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Episode 33: Building Efficient Systems to Scale Smarter - An Interview with Billy Bosworth 51:48

6M ago51:48

51:48

Scaling a company isn’t just about growth—it’s about building efficient systems and processes to support that growth. In this episode, Patrick and Mike sit down with Billy Bosworth, experienced tech executive and partner at Vista Equity Partners, to explore how VISTA helps portfolio companies streamline operations and drive efficiency. Billy shares…

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🎙️ Reality Bytes #62: Digital Overload – The Distraction Episode 🎧📱 21:58

6M ago21:58

21:58

In this episode of Reality Bytes, Sean, Oriana, Dina, Tim, and Tom dive into the ever-present challenge of digital distraction in the workplace. From smartphones and smartwatches to endless Teams notifications, our panelists share their personal "kryptonite" when it comes to staying focused. The discussion explores how IT can help—or hinder—product…

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The DEX Leadership Guide with Jacob Morgan 🚀 (Exclusive Ambassador Live Event) 49:11

7M ago49:11

49:11

In a truly special episode of The DEX Show, we're thrilled to bring you an exclusive session that was originally held for members of the Nexthink Ambassador Program. This isn't just another episode—it's a front-row seat to an extraordinary leadership seminar featuring renowned thought leader and best-selling author, Jacob Morgan. Hosted by Tim and …

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Episode 32: Running Executive Offsites 39:18

7M ago39:18

39:18

In today's episode, Patrick and Mike discuss the ins and outs of hosting an executive offsite, leaning on their experience at Carbon Black. From preparing materials, settling differences, and communicating key decisions to the larger organization, this episode covers the essentials for running a successful offsite.…

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🎙️ Reality Bytes #61 VDI Experience is HERE! 🚀 with Andy Philp 24:51

7M ago24:51

24:51

In this Reality Bites special, we dive into the launch of Nexthink's brand new VDI Experience with special guest Andy Philp (Product Marketing Director, Nexthink). Along with Andy, the panel explores the challenges VDI teams face today, the blame game in IT, and why a holistic DEX-first approach makes managing VDI environments more effective. Tune …

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E61 - Frontline Chatter - A chat with Omnissa 51:07

7M ago51:07

51:07

We are back again this time with special guest co-host Stephen Wagner joining Jarian Gibson to talk with Holly Lehman, Sr. Community Program Manager and Rick Terlep, Staff Technical Marketing Architect of Omnissa. Omnissa is a founding partner of the World of EUC. In this podcast we talked about all things going on with Omnissa. Episode page - Fron…

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The Digital Sustainability Blueprint 🌍💻 w/ Atos and National Grid 32:35

7M ago32:35

32:35

In this episode of The DEX Show, Tim and Tom are joined by David Welling, IT Sustainability Governance Lead, National Grid, and Sébastien Vibert, Sustainable Workplace Lead, Atos, to explore the very latest in the intersection of IT and sustainability. Together they dive into Atos' groundbreaking new research on outdated norms, like the three-year …

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Episode 31: AMA - Talking to the Board, Metrics Galore, Channel Strategy & Remembering All Those Names 1:05:09

7M ago1:05:09

1:05:09

In their first-ever AMA episode, Patrick and Mike answer listener questions across a variety of topics including: communicating to the board, metrics across the business, channel strategy, sales enablement, brand vs. demand gen, and more. Patrick also reveals his "trick" for remembering everyone's name.…

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🎙️ Reality Bytes #60: Productivity vs. Efficiency 🚀 22:29

7M ago22:29

22:29

Join the first Reality Bytes panel of the year as Sean, Oriana, Tim, Tom, and Dina dig into the big question: how can we work smarter, not harder? From boosting collaboration and well-being with Digital Employee Experience (DEX) to breaking free from the "more, more, more" productivity trap, this lively chat has it all. Whether you're navigating hy…

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Code Breaker: A Rare Conversation with Legendary Tech Historian Charles Petzold ✨ 58:05

8M ago58:05

58:05

This episode of The DEX Show is a departure from the norm, featuring a truly special guest: Charles Petzold, legendary author of Code: The Hidden Language of Computer Hardware and Software. Join Tom as he flies solo for an intimate and wide-ranging discussion with his favorite tech writer and historian. Discover the stories behind Charles’ groundbr…

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🎙️ Reality Bytes #59: First Episode of 2025 with Sam Gantner! 🎉 38:08

8M ago38:08

38:08

Happy New Year, changemakers! Start 2025 strong with a special Reality Bytes episode featuring Nexthink’s Chief Product Officer, Sam Gantner. From personal milestones to groundbreaking innovations, Sam reflects on 2024 and shares an exciting vision for the year ahead. Discover how AI is reshaping the digital employee experience and get insider insi…

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E60 - Frontline Chatter - A recap of EUC World: Independence 47:15

8M ago47:15

47:15

We are back again this time with special guest co-hosts Sean Massey and Stephen Wagner joining Jarian Gibson to recap EUC World: Independence. Attendees Daniel Keer and Neil Chester join us to give thoughts on their EUC World experience. In this episode we talked about the EUC World: Independence event, looking back on everyone's experience and fee…

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Episode 30: Preventing Friction Mini-Series - When Orgs Don't Get Along 46:30

8M ago46:30

46:30

Today's episode delves into the dynamics of inter-departmental conflicts, such as the classic tensions between sales and marketing, and the pivotal role leadership plays in resolving them. Patrick kicks things off with a compelling high school fight story to illustrate how emotions can escalate. He then introduces a practical five-step framework fo…

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Reality Bytes #58: "Exhale" (2024 in review) 21:39

9M ago21:39

21:39

In this final DEX Show (and Reality Bytes) episode of 2024, the whole team reflect on a year of transformation, introspection, and innovation. Oriana, Dina, Megan and Sean join Tim and Tom to discuss the major themes of the year, both inside DEX and the digital workplace more generally. From the ongoing rise of AI to strategic adaptations in busine…