Best Nexthink Podcasts (2025)

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3346: How Nexthink Is Rethinking IT Support with Proactive, AI-Driven DEX 35:17

Play Pause

18d ago35:17

35:17

IT support is changing fast, and the old service desk model is starting to feel like a relic from another era. In this episode, I spoke with Samuele Gantner, Chief Product Officer at Nexthink, about what comes next and what companies need to do now to prepare for it. With Nexthink sitting at the forefront of Digital Employee Experience (DEX) techno…

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3368: Nerdio Builds a Remote-First Unicorn Focused on Azure Optimization 22:00

35m ago22:00

22:00

In this episode of Tech Talks Daily, I sat down with Joseph Landes, co-founder and Chief Revenue Officer at Nerdio, to explore how one conversation at a Microsoft conference led to a billion-dollar cloud automation company. From his 23-year career at Microsoft to building a fully remote team now supporting over five million users, Joseph’s story bl…

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3367: CGS Reinvents Workplace Training With AI-Powered Role Play 27:19

27m ago27:19

27:19

The training room is changing, and it's not going back. In this episode, I sat down with Phil Friedman, the founder and CEO of CGS Inc., to explore how AI, avatars, and immersive simulations are rewriting the playbook on workplace training. With over four decades at the helm of CGS—a company he built from scratch after immigrating to the US—Phil br…

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3366: Harvard Medical School: The Promise and Peril of CRISPR With Neal Baer 31:21

12h ago31:21

31:21

When we think about gene editing, the conversation often feels trapped between scientific journals and ethical debates too complex for public forums. In this episode, I spoke with Neal Baer, a rare voice who bridges both worlds. Known to many as an award-winning television showrunner for series like ER, Law & Order SVU, and Designated Survivor, Nea…

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3365: BlackLine on Why AI Is Changing the Nature of Tech Leadership 28:25

1d ago28:25

28:25

In this episode of Tech Talks Daily, I welcomed back Sumit Johar, CIO at BlackLine, for a timely conversation about how AI is transforming finance operations from the inside out. When we last spoke earlier this year, AI was still in the early stages of enterprise experimentation. Just a few months later, everything has shifted. Sumit shared how AI …

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The Analyst as Artist: Adoption, AI and the Future of DEX 🎭 (w/ Mrinal Rai) 24:47

2d ago24:47

24:47

Tom and Tim are joined by the brilliant Mrinal Rai—Executive Client Advisor at Pomeroy, longtime industry analyst, and award-winning graphic novelist. Together, they explore the future of Digital Employee Experience (DEX) through the lenses of creativity, AI innovation, and enterprise transformation. Mrinal shares his journey from analyst to adviso…

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3364: MongoDB Simplifies AI Development With Integrated Vector Search 34:54

3d ago34:54

34:54

In this episode of Tech Talks Daily, I sat down with Boris Bialek, VP and Field CTO at MongoDB, for a conversation that moved well beyond databases. As AI continues to accelerate across sectors, MongoDB is positioning itself at the intersection of modern data architecture and intelligent application development. Boris shared how his team is simplif…

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3363: ABB on Building a Smarter and More Resilient Power Grid 22:20

4d ago22:20

22:20

When we think about innovation in technology, power grids rarely enter the spotlight. Yet, they are the foundation for everything from artificial intelligence to electric vehicles and data centers. In this episode, I spoke with Adrian Guggisberg, President of the Smart Power Division at ABB, to unpack the evolving role of electrical power distribut…

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3362: Inside LVT’s Mission to Deter Crime Before It Happens With Tech 31:29

4d ago31:29

31:29

In a digital-first world where cybersecurity often dominates headlines, the conversation around physical security can sometimes feel like an afterthought. But what if technology could bring a new level of intelligence, proactivity, and efficiency to protecting real-world environments? In this episode, I sat down with Ryan Porter, co-founder and CEO…

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3361: Why AidKit Built a Tech Platform for Equitable Aid Distribution 24:15

5d ago24:15

24:15

In today’s episode of Tech Talks Daily, I connected with Brittany Christenson, CEO of AidKit, to explore how cutting-edge technology is being used not to disrupt markets or chase margins, but to deliver real, measurable social impact. AidKit is a public benefit corporation building infrastructure that helps vulnerable communities access aid quickly…

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3360: How Certinia Is Bringing AI Agents Into Professional Services at Scale 29:11

5d ago29:11

29:11

When we talk about the future of enterprise software, AI is front and center. But behind the buzzwords, real transformation is happening in how businesses plan, execute, and deliver professional services. In this episode, I sat down with Raju Malhotra, Chief Product and Technology Officer at Certinia, to explore how AI is shifting from theory to pr…

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3359: Exploring Legal Innovation with the National Association of Licensed Paralegals (NALP) 43:42

6d ago43:42

43:42

In this episode of Tech Talks Daily, I had the opportunity to sit down with Amanda Hamilton, patron and director at the National Association of Licensed Paralegals (NALP). While many of our discussions often focus on cutting-edge technology and digital transformation, today’s conversation tackled a very different kind of disruption, one happening q…

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3358: Pearson Research Challenges the Myth of AI Replacing Tech Jobs 27:00

7d ago27:00

27:00

What if the average UK tech worker could reclaim almost an entire workday each week without extra hours simply by harnessing AI tools like ChatGPT and robotic process automation more effectively? In this episode, I sit down with Oliver Latham from Pearson’s Enterprise Learning and Skills division, to unpack research revealing how intelligent automa…

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3357: Can AI Save Small Businesses? Homebase CEO on Empowering the Underdog 24:31

8d ago24:31

24:31

What if the biggest leap forward for small businesses wasn’t about selling more, but reclaiming time? In this episode of Tech Talks Daily, I sit down with John Waldmann, CEO and co-founder of Homebase, to unpack how AI isn’t just a Silicon Valley toy for large enterprises but a lifeline for the millions of small businesses keeping local economies a…

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3356: What Moodle Teaches Us About the Future of Open Learning 24:42

9d ago24:42

24:42

What if the key to global access to high-quality education isn't policy reform or private investment, but open source software? In this episode of Tech Talks Daily, I sit down with Scott Anderberg, CEO of Moodle, to explore how one of the world’s most widely used learning platforms is quietly transforming education in ways that extend far beyond th…

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3355: How TravelPerk Is Balancing AI and Empathy in Business Travel 30:56

10d ago30:56

30:56

In this episode, I sit down with Robin Smith, Chief Technology Officer at TravelPerk, to hear how one of Europe’s fastest-growing travel platforms is blending automation with empathy in a sector built on unpredictability. Robin shares how that continuity has shaped his view of disruption, from the rise of web and mobile booking to the rapid acceler…

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🗣️ ALL NEW PARALLEL: S1E3 - The Reboot Resistance 8:07

10d ago8:07

8:07

Back by popular demand once again! Here's episode 3 of Tim Flower's brand new IT mystery series, Parallel. Stay up to date with ALL new episodes of Parallel, as they're released, right here (https://www.spreaker.com/podcast/parallel--6616391) In episode 2, we uncovered an invisible hand—a saboteur leaving undocumented changes and phantom scripts, w…

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3354: Inside Mediaocean and its Vision for AI and Ad Tech 27:11

11d ago27:11

27:11

What happens when the world’s most popular AI tools become ad platforms? That’s the question I put to Aaron Goldman, CMO of Mediaocean, in a candid conversation about the future of advertising, search, and AI-native experiences. Aaron brings over two decades of industry insight to the table, sharing his perspective on how platforms like ChatGPT are…

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3353: Why the Human Experience Still Matters in a Machine-Led World 42:48

11d ago42:48

42:48

In this thought-provoking conversation, I’m joined by Kate O’Neill, author, speaker, and founder of KO Insights, to explore how leaders can make meaningful, human-centered decisions in a time of rapid AI adoption and organisational change. Known as the “Tech Humanist,” Kate has helped everyone from Google and IBM to city governments navigate the ev…

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3352: IoT, AI, and the Race for Supply Chain Visibility 22:52

13d ago22:52

22:52

In today’s episode of Tech Talks Daily, I sit down with Ed Nabrotzky, CEO of Dot AI, to find out how a new generation of asset tracking technology is reshaping what’s possible in logistics, operations, and enterprise strategy. Ed brings decades of experience as an executive and innovator in RF and IoT systems, and now leads Dot Ai at the intersecti…

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3351: Human-AI Collaboration Starts With Education 40:37

13d ago40:37

40:37

What happens when you bring together a practicing monk, a seasoned tech entrepreneur, and an AI education pioneer? In this episode of The Tech Talks Daily Podcast, I sit down with Prashant Raizada, the driving force behind Lumi Network, to explore how we can build a workforce ready for the AI era, not just in skills, but in mindset and purpose. Pra…

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3350: Make the Problem the Purpose: Rethinking Innovation with Colin Scott of Innventure 27:43

14d ago27:43

27:43

Is innovation failing because we're starting in the wrong place? In this episode of Tech Talks Daily, I'm joined by Colin Scott, Senior Vice President of DownSelect at Innventure, to challenge the default tech-first mindset that dominates R&D and corporate innovation. Instead of asking what a technology can do, Innventure flips the question: what r…

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3349: IBM Consulting on Agentic AI and the Reinvention of Business Processes 25:44

15d ago25:44

25:44

When AI enters the boardroom, it tends to arrive with big promises: productivity, automation, efficiency. But for Francesco Brenna, Global Leader of AI Integration Services at IBM Consulting, the real opportunity isn’t just faster workflows—it’s rebuilding how business gets done from the ground up. In this episode, recorded in the heat of a New Yor…

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Service, Struggle, Success: A DEX Leadership Story 🌱 (w/ Midge Renganathan) 28:16

15d ago28:16

28:16

While The DEX Show often explores digital transformation and employee experience through a technical or strategic lens, today’s interview takes a more human turn — spotlighting the formative experiences that shaped one of the UK legal sector’s most passionate champions of service excellence, Midge Renganathan, Head of IT Service Delivery at leading…

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3348: How Twilio Is Redefining Voice AI for Real-World Customer Support 35:17

16d ago35:17

35:17

Voice has always been a powerful way to connect with customers, but until recently, voice AI struggled to deliver the kind of seamless experience we associate with great service. That is starting to change. In this episode, I catch up with Sam Richardson from Twilio to discuss the renewed momentum behind voice AI and what it means for the future of…

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3347: Bitsight on the Hidden Risks Inside Global Supply Chains 37:56

17d ago37:56

37:56

When we talk about cybersecurity, it’s often easy to think in terms of firewalls, passwords, and high-profile breaches. But what happens when the vulnerability isn’t within your own systems but somewhere deep in your third or fourth-tier supply chain? In this episode, I spoke with Ben Edwards from Bitsight about the unseen infrastructure propping u…

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3345: Veeva Systems and the Future of Agentic AI in Pharma 30:51

19d ago30:51

30:51

AI is racing ahead, but for industries like life sciences, the stakes are higher and the rules more complex. In this episode, recorded just before the July heatwave hit its peak, I spoke with Chris Moore, President of Europe at Veeva Systems, from his impressively climate-controlled garden office. We covered everything from the trajectory of agenti…

Nexthink Podcasts

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The DEX Show: A Show for IT Change Makers

Nexthink

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Founder | CEO

Founder | CEO

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Tech Talks Daily

Neil C. Hughes

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Frontline Chatter

Frontline Chatter

1
3346: How Nexthink Is Rethinking IT Support with Proactive, AI-Driven DEX 35:17

1
3368: Nerdio Builds a Remote-First Unicorn Focused on Azure Optimization 22:00

1
3367: CGS Reinvents Workplace Training With AI-Powered Role Play 27:19

1
3366: Harvard Medical School: The Promise and Peril of CRISPR With Neal Baer 31:21

1
3365: BlackLine on Why AI Is Changing the Nature of Tech Leadership 28:25

1
The Analyst as Artist: Adoption, AI and the Future of DEX 🎭 (w/ Mrinal Rai) 24:47

1
3364: MongoDB Simplifies AI Development With Integrated Vector Search 34:54

1
3363: ABB on Building a Smarter and More Resilient Power Grid 22:20

1
3362: Inside LVT’s Mission to Deter Crime Before It Happens With Tech 31:29

1
3361: Why AidKit Built a Tech Platform for Equitable Aid Distribution 24:15

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3360: How Certinia Is Bringing AI Agents Into Professional Services at Scale 29:11

1
3359: Exploring Legal Innovation with the National Association of Licensed Paralegals (NALP) 43:42

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3358: Pearson Research Challenges the Myth of AI Replacing Tech Jobs 27:00

1
3357: Can AI Save Small Businesses? Homebase CEO on Empowering the Underdog 24:31

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3356: What Moodle Teaches Us About the Future of Open Learning 24:42

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3355: How TravelPerk Is Balancing AI and Empathy in Business Travel 30:56

1
🗣️ ALL NEW PARALLEL: S1E3 - The Reboot Resistance 8:07

1
3354: Inside Mediaocean and its Vision for AI and Ad Tech 27:11

1
3353: Why the Human Experience Still Matters in a Machine-Led World 42:48

1
3352: IoT, AI, and the Race for Supply Chain Visibility 22:52

1
3351: Human-AI Collaboration Starts With Education 40:37

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3350: Make the Problem the Purpose: Rethinking Innovation with Colin Scott of Innventure 27:43

1
3349: IBM Consulting on Agentic AI and the Reinvention of Business Processes 25:44

1
Service, Struggle, Success: A DEX Leadership Story 🌱 (w/ Midge Renganathan) 28:16

1
3348: How Twilio Is Redefining Voice AI for Real-World Customer Support 35:17

1
3347: Bitsight on the Hidden Risks Inside Global Supply Chains 37:56

1
3345: Veeva Systems and the Future of Agentic AI in Pharma 30:51