Best Nexthink Podcasts (2026)

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Episode 41: Demystifying Comp Plans: Mini-Series Part 2 - Rethinking Variable Compensation Across the Company 38:49

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1h ago38:49

38:49

In this episode of the Founder and CEO Podcast, hosts Mike Viscuso and Patrick Morley dive deep into one of the most impactful, and often misunderstood, aspects of startup scaling: company-wide compensation strategy. Drawing from their real-world experience building and leading teams at Carbon Black, Bit9, and beyond, Mike and Patrick debate the pr…

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Episode 40: Demystifying Comp Plans: Mini-Series Part 1—Building Simple, Effective Compensation for Sales 1:04:50

8d ago1:04:50

1:04:50

Join Mike Viscuso and Patrick Morley for the kickoff of a new miniseries designed to help founders tackle one of the most confusing hurdles for early-stage companies: creating and managing compensation plans. Whether you’re wondering how to structure OTE, balance base and variable pay, set achievable targets, or avoid common pitfalls, this episode …

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🎁❄️🎄 GEOFF WRIGHT RETURNS: 2025 EOY SPECIAL EPISODE! 51:27

20d ago51:27

51:27

In our tradtional end-of-year DEX Show special episode, Mondelez’s Geoff Wright returns to unpack a wild 2025 for IT, AI and employee experience. Tim, Tom and Geoff riff on AI agents that shop, plan travel and work across your browser tabs, the coming street fight between Windows and Chromebooks, and why younger workers just want a browser and to b…

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🎙️ M-Dashes, the Cookie Monster & DEX: The BIG Reality Bites 2025 Finale 38:28

27d ago38:28

38:28

It’s our favorite Reality Bites tradition: the end-of-year panel! Tom and Tim bring the whole crew together—Megan, Ariana, Sean, and Dina—for a joyful, honest, and insight-packed reflection on 2025. From global travel and AI breakthroughs to personal milestones, hard-won lessons, and the music that carried us through the year, the team shares what …

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🐙 What the Octopus Can Teach Us About AI (w/ Steve Wunker) 27:12

1M ago27:12

27:12

Tim and Tom sit down with Steve Wunker — Managing Director of New Markets Advisors, author, and early pioneer of the smartphone — to explore the big ideas behind his latest book, AI and the Octopus Organization. Steve breaks down why AI shouldn’t just “bolt onto” old processes, how distributed intelligence reshapes the firm, and what leaders can le…

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E70 - Frontline Chatter - A chat with Nutanix 47:57

29d ago47:57

47:57

We are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with ⁠⁠Kevin Bacon, Senior Solutions Architect for End User Computing at ⁠Nutanix⁠. Nutanix is a founding partner of the World of EUC. In this podcast we talked about all things going on with Nutanix. Episode page - ⁠⁠⁠Frontline Chatter - ⁠⁠⁠⁠A chat with Nutanix Yo…

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🎙️ Reality Bytes: The Rise (and Risks) of Vibe Coding 23:20

1M ago23:20

23:20

In this Reality Bytes reunion, Tom, Sean, Tim, Oriana and Megan unpack the buzzy rise of vibe coding — the AI-assisted development trend coined by Andrej Karpathy and already explored by companies like Meta and Microsoft. The panel digs beneath the hype: from accelerated prototyping and accessibility gains to serious risks around technical debt, sh…

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Episode 39: Unlocking Leverage - The Power of a CFO for Early Stage Companies - An Interview with Gordon Pothier and Steve Webber 44:09

1M ago44:09

44:09

In this episode of The Founder and CEO Podcast, Mike and Patrick Morley sit down with veteran CFOs Gordon Pothier and Steve Webber to demystify the CFO role. Discover why hiring the right CFO can be a game-changing decision, what differentiates a CFO from an accountant or VP of Finance, and the essential skills great CFOs bring to growing companies…

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E69 - Frontline Chatter - A chat with Parallels 42:32

1M ago42:32

42:32

We are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with ⁠Chris Marks, Principal Outbound Product Manager at Parallels. Parallels is a core sponsor of the World of EUC. In this podcast we talked about all things going on with Parallels. Episode page - ⁠⁠⁠Frontline Chatter - ⁠⁠⁠A chat with Parallels You can find more…

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129. Lisa Bauer: Transforming Team Dynamics with Human-Centered Design 26:13

1M ago26:13

26:13

In this episode of the HappySignals podcast, host Sakari Kyrö interviews Lisa Bauer, who shares her journey through various industries and her experiences at IDEO. Lisa discusses the importance of human-centered design, the transition from an asking culture to an assigning culture in team dynamics, and the significance of stakeholder involvement in…

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E68 - Frontline Chatter - A chat with Nerdio 48:22

2M ago48:22

48:22

We are back again this time with co-host Janna White joining Jarian Gibson to talk with Dave Fiske, Lead EUC Strategist/Evangelist at Nerdio. Nerdio is a founding partner of the World of EUC. In this podcast we talked about all things going on with Nerdio. Episode page - ⁠⁠⁠Frontline Chatter - ⁠⁠A chat with Nerdio⁠ You can find more information abo…

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💥 Agentic AI and the End of Traditional IT (w/ Robb Wilson) 44:13

2M ago44:13

44:13

In a wide-ranging conversation, Robb Wilson—CEO and co-founder of OneReach.ai and author of The Age of Invisible Machines—joins Tim and Tom to explore the rise of agentic AI and its seismic implications for IT, organizations, and society. Robb breaks down the concept of agent runtimes, why conversational interfaces matter more than ever, and how ad…

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🎙️ Reality Bytes: Beyond the Shiny DEX Tool (w/ Monica Filak) 23:44

2M ago23:44

23:44

Tim, Tom, and Oriana sit down with Monica Filak, Director of Customer Success at Nexthink, to explore what it really takes to turn DEX from a tool into a transformative methodology. Monica shares how her team helps organizations move beyond technology to rethink their people, processes, and communication — bridging the long-standing divide between …

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E67 - Frontline Chatter - A chat with Goliath Technologies 1:06:47

2M ago1:06:47

1:06:47

We are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with ⁠Thomas Charlton⁠, Chairman and CEO at ⁠Goliath Technologies. Goliath Technologies is a founding partner of the World of EUC. In this podcast we talked about all things going on with Goliath Technologies. Episode page - ⁠⁠⁠Frontline Chatter - ⁠A chat with Goli…

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🎉 200 EPISODE ANNIVERSARY SPECIAL! PEDRO BADOS RETURNS! 31:03

2M ago31:03

31:03

It’s a milestone moment! Our 200th episode of The DEX Show (and the first ever late one — sorry about that!). To mark the occasion, Nexthink Founder and CEO Pedro Bados returns to reflect on Nexthink’s incredible journey and discuss the company’s next era — from the recent investment by Vista Equity Partners to the accelerating fusion of DEX and AI…

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🎙️ Reality Bytes: The DEX Equation (Productivity Savings + Nexthink's $3bn Milestone) 24:13

2M ago24:13

24:13

This week, Tim and Tom are joined by RB regular and DEX Hub editor Sean Malvey to unpack Nexthink’s first Workplace Productivity Report, “Cracking the DEX Equation.” Drawing on data from nine million endpoints, the report quantifies the real productivity impact of digital employee experience — revealing where enterprises lose nearly half a million …

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Episode 38: The Ecosystem Architect - An Interview with Top Partnership Builder, Tom Barsi 1:00:14

2M ago1:00:14

1:00:14

Join Mike Viscuso and Patrick Morley as they explore the world of business development with special guest Tom Barsi, a global ecosystem leader with extensive experience at companies like Carbon Black, Expanse, and Veza. Their conversation dives deep into the strategic art of building powerful tech partnerships, in the early stages and uncovers how …

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🎤🎤 Live in Boston: Data, DEX, and a Few Fist Fights @ Nexthink Experience 33:23

3M ago33:23

33:23

Tim and Tom host another special live edition of The DEX Show, this time from the Omni Boston Hotel, recorded during last week’s Experience Boston. Joined by Christina Lahr (Bayer), James Krick (Campbell’s), and Ryan Way (Warburg Pincus), the hosts dig into more real-world stories of data-led IT excellence, once again in-person. In between, listene…

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🎙️ Reality Bytes: Jon Leighton Returns! How Community Continues to Shape DEX 24:52

3M ago24:52

24:52

Head of Nexthink's Digital Community and User Groups Jon Leighton rejoins Reality Bytes with Tom, Sean, and Dina to explore how community remains the beating heart of Digital Employee Experience (DEX). Fresh from Experience London and heading into Experience Boston, Jon shares how Nexthink’s Ambassador Program, user groups, and learning initiatives…

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128. Better Together - DEX Partnership with HappySignals and Nexthink 10:45

3M ago10:45

10:45

In this episode of the IT Experience Podcast, hosts Pasi Nikkanen, Sami Kallio, and Sakari Kyrö discuss the importance of digital employee experience (DEX) and the recent strategic partnership between HappySignals and Nexthink. They share insights from a recent event in London, highlight an upcoming webinar, and emphasize the significance of compan…

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🎤🎤 Live in London: Adoption & AI Confessions @ Nexthink Experience 34:21

3M ago34:21

34:21

By Nexthink

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🎙️ Reality Bytes: Our Everyday AI Use (Personal & Professional) 23:19

3M ago23:19

23:19

The Reality Bytes team is back together again! Tim, Tom, Megan, Dina and Sean swap stories of how AI has reshaped their personal and professional lives and habits over the past year—from eerie chatbot encounters and creative breakthroughs to frustrations with hallucinations and the hunt for the true “human fingerprint.” Learn more about AI Drive he…

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From Shadow AI to Strategy: The Six-Month AI Imperative (w/ Charlene Li) 36:07

4M ago36:07

36:07

In this very special episode of The DEX Show, we welcome back one of the world’s most influential voices on digital transformation and the future of AI leadership: Charlene Li. Charlene is a bestselling author and trailblazing thinker who has helped leaders navigate disruption for over two decades. She returns to the show for an unmissable conversa…

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🎙️ Reality Bytes: How AI Drive Will Help YOU Win the AI Race (w/ Matt Rose) 35:30

4M ago35:30

35:30

In this special Reality Bytes, the team sits down with Matt Rose, Product Marketing Manager at Nexthink, to talk about the just-announced AI Drive. Matt breaks down how AI Drive helps organizations finally make sense of their scattered AI landscape—bringing visibility, usage insights, guidance, and measurable impact into one place inside the Nexthi…

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Prevention > Cure: The Happiness Factor in IT Health (w/ EDGE Solutions) 30:07

4M ago30:07

30:07

In this episode Tim and Tom sit down with Sean Thomas, Managing Director of EUEM Business at Edge Consulting, to explore how happiness, health, and IT success are all connected. They dive into the parallels between personal health and IT health, the evolution of proactive and preventative IT, and how organizations can better operationalize digital …

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🎙️ Everything You Ever Wanted to Know About DEXOps (But Were Afraid to Ask) 25:30

4M ago25:30

25:30

Reality Bytes is back! In this episode, Tim, Tom, Megan, and Sean dive deep into DEXOps—the practice of operationalizing Digital Employee Experience. Building on insights from the show's recent webinar series, the team explores how IT leaders can shift from reactive firefighting to a proactive, structured approach that drives measurable business va…

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AI, IT and HR: Strategy, Risks, and the Future of Work 🤝 (w/ Ben Eubanks) 33:59

4M ago33:59

33:59

Tim and Tom are joined by Ben Eubanks, Chief Research Officer at Lighthouse Research & Advisory, bestselling author of Artificial Intelligence for HR, and a leading thinker on the intersection of people, technology, and the future of work. Together they explore how AI is reshaping HR — not only in how the function operates day-to-day, but also in h…

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127. From AI Hype to Human-Centred IT: Jaro Tomik from CDW 40:50

4M ago40:50

40:50

CDW chief technologist Jaro Tomik joins host Sakari Kyrö to unpack two seismic shifts rocking enterprise IT: the rise of AI-washing and the pivot to experience-led service management. Hear how Jaro’s “escape-room for IT” workshops flip roles, surface hidden bottlenecks and turn data visibility into a zero-ticket, proactive support vision—all while …

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🗣️ PARALLEL SEASON FINALE: S1E5 - The Forgotten 8:52

5M ago8:52

8:52

Back again for the last installment of this story! Here's the season finale of Tim Flower's brand new IT mystery series, Parallel. Knowledge is power—until you forget. In the midst of troubleshooting performance and productivity issues, the team at Zentech found yet another problem – Employees struggling with constant change and not able to leverag…

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Reading the Room: the Power of Unstructured Data 📊 (w/ Tania Benade-Meyer) 31:21

5M ago31:21

31:21

In this episode, Tom speaks with Tania Benade-Meyer, founder of Unstructured, about the power of unstructured data, the shift from SLAs to XLAs, and what it takes to be an “enlightened leader” in 2025. From Starbucks’ gluten-free perception problem to Gen Z’s naturally inclusive leadership style, Tania shares research-driven insights into how perce…

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126. Hasse Eranka - Clarity Over Complexity: The New Rule for IT Leaders 29:19

5M ago29:19

29:19

Communications strategist Hasse Eranka joins HappySignals’ Sakari Kyrö to reveal why IT teams often lose business audiences—and how a few audience-first storytelling habits can fix it fast. From cutting information overload to turning feedback loops into word-of-mouth advocacy, Hasse shares practical tools any CIO, service-desk lead or ITSM owner c…

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🗣️ ALL NEW PARALLEL: S1E4 - The Virtual Murder 9:18

5M ago9:18

9:18

Back AGAIN by popular demand! Here's episode 4 of Tim Flower's brand new IT mystery series, Parallel. Stay up to date with ALL new episodes of Parallel, as they're released, right here (https://www.spreaker.com/podcast/parallel--6616391) The team at Zentech has been hard at work investigating a murder. This time it's actually time that's the victim…

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The Analyst as Artist: Adoption, AI and the Future of DEX 🎭 (w/ Mrinal Rai) 24:47

5M ago24:47

24:47

Tom and Tim are joined by the brilliant Mrinal Rai—Executive Client Advisor at Pomeroy, longtime industry analyst, and award-winning graphic novelist. Together, they explore the future of Digital Employee Experience (DEX) through the lenses of creativity, AI innovation, and enterprise transformation. Mrinal shares his journey from analyst to adviso…

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125. Clarity, Common Sense & Storytelling — Paul Brandvold on Keeping ITSM Human 24:11

6M ago24:11

24:11

LinkedIn’s rising IT-service-management voice Paul Brandvold joins HappySignals host Sakari Kyrö to unpack why plain-language storytelling, real-world leadership, and a healthy dose of common sense are reshaping how internal IT support shows value. From the hidden pressures driving talent away to the grassroots expertise you’ll need when rolling ou…

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🗣️ ALL NEW PARALLEL: S1E3 - The Reboot Resistance 8:07

6M ago8:07

8:07

Back by popular demand once again! Here's episode 3 of Tim Flower's brand new IT mystery series, Parallel. Stay up to date with ALL new episodes of Parallel, as they're released, right here (https://www.spreaker.com/podcast/parallel--6616391) In episode 2, we uncovered an invisible hand—a saboteur leaving undocumented changes and phantom scripts, w…

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Service, Struggle, Success: A DEX Leadership Story 🌱 (w/ Midge Renganathan) 28:16

6M ago28:16

28:16

While The DEX Show often explores digital transformation and employee experience through a technical or strategic lens, today’s interview takes a more human turn — spotlighting the formative experiences that shaped one of the UK legal sector’s most passionate champions of service excellence, Midge Renganathan, Head of IT Service Delivery at leading…

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Episode 37: Cracking the Channel Code - An Interview with Longtime Channel Leader Jessica Couto 59:04

6M ago59:04

59:04

Wondering about your channel strategy? Join us on the latest episode of the "Founder & CEO" podcast where Jessica Couto, a channel veteran who's built programs for companies like Carbon Black and LastPass, breaks down everything you need to know about channel partnerships. Learn when to start, how to recruit the right partners, and why channel coul…

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124. 2025 Global IT Experience Benchmark: Uncovering the 13 % of Tickets Behind 80 % of Lost Productivity 20:50

6M ago20:50

20:50

Launched in May at London’s iconic The Gherkin tower, HappySignals’ Pasi Nikkanen sits down with benchmark lead Sakari Kyrö to unpack the brand-new 2025 Global IT Experience Benchmark Report. Together, they explore why employee-focused support still tops the happiness charts, how finance services can be both the happiest and the slowest, and why re…

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🎙️ Reality Bytes: DEX Goes (Back) to Washington w/ Chris Sibold 27:35

6M ago27:35

27:35

Chris Sibold rejoins Reality Bytes to talk about what can only be described as a whiplash year for federal IT. Just eight months after his last visit, Chris dives into the incredible transformation sweeping across U.S. federal agencies—driven by budget slashes, workforce reductions, and a new digital imperative. Chris explains how government IT is …

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DEXOps in Action: Building an Experience Operations Center 🏗️ (w/ Atos) 19:11

6M ago19:11

19:11

In this episode, solo Tom welcomes Mike McGarvey, Global VP and Digital Workplace CTO at Atos. Mike shares insights into the creation and evolution of the Experience Operations Center (XOC)—a real-time, proactive extension of traditional IT operations built on Nexthink Infinity. From Atos’ decade-long partnership with Nexthink to the shift toward D…

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🎙️ Reality Bytes: The Great HR-IT Merger 27:05

7M ago27:05

27:05

The crew reunites to unpack the second part of Nexthink’s landmark research series, The Science of Productivity. Titled 'The Experience Silo: HR, IT, and the Digital Workplace', the latest installment explores the growing overlap between HR and IT, revealing that 64% of IT leaders foresee a formal merger within five years. Tom McGrath is joined by …

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Digital Transformation Is Not Enough: Fear, Passion, and the Future of Business 💡 (w/ John Hagel) 30:33

7M ago30:33

30:33

What if the real barrier to transformation isn’t technology—but fear? Silicon Valley veteran, strategist, and author John Hagel joins Tom to challenge the myths of digital transformation, argue for the power of scalable learning over efficiency, and explore why unlocking human passion may be the only sustainable way forward. From leadership mindset…

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🗣️ ALL NEW PARALLEL: S1E2 - Leave No Trace 7:40

7M ago7:40

7:40

Back by popular demand! Here's episode 2 of Tim Flower's brand new IT mystery series, Parallel. Stay up to date with ALL NEW EPISODES of Parallel, as they're released, right here (https://www.spreaker.com/podcast/parallel--6616391) Parallel is a fictional journey inspired by the popular murder mystery series Serial, which investigates the very real…

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Episode 36: "From WAF to Winning" - Zane Lackey's Journey of Market Transformation and Startup Success 46:30

7M ago46:30

46:30

Join Mike Viscuso and Patrick Morley as they sit down with Zane Lackey, former CISO of Etsy and co-founder of Signal Sciences, to unpack the critical lessons of startup success. Zane shares his candid insights on navigating market challenges, the art of GTM strategy, and how technical founders can transform their innovative ideas into successful bu…

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Meet the Poet of Disruption: AI, Risk, Respair 🔥 (w/ Terence Mauri) 27:06

7M ago27:06

27:06

In this intellectually provocative episode, Tim and Tom are joined by global disruption strategist and best-selling author Terence Mauri. From his origins in Stratford-upon-Avon—the birthplace of Shakespeare—to advising top organizations around the world, Terence brings a uniquely human and deeply strategic perspective to the challenges of the AI e…

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🗣️ ALL NEW FROM THE DEX SHOW Introducing Parallel: S1E1 - The Phantom Lag 10:23

7M ago10:23

10:23

Introducing Parallel: A brand new IT murder mystery series by the makers of the DEX Show. Catch every episode by subscribing to Parallel on Apple Podcasts here (or simply search Parallel wherever you get your podcasts) From Nexthink and the creators of The DEX Show, this is Parallel: One IT story told week by week. Because technology problems don’t…

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Keep Calm and Carry on Being Proactive 🚆 (w/ the British Transport Police) 26:54

8M ago26:54

26:54

In this Very British Edition of The DEX Show, Tom welcomes Jack Bourne, Head of IT Operations at the British Transport Police. Jack shares insights into the unique challenges of delivering seamless digital experiences across a highly mobile, widely dispersed police force operating across 170+ sites. Jack offers a fascinating look at proactive IT, d…

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🎙️ Reality Bytes: XLA 2.0 – The New Frontier of Experience-Led IT (w/ Maurice van den Driessche) 26:53

8M ago26:53

26:53

The team sits down with Maurice van den Driessche, Senior Solution Consultant at Nexthink, to explore the real-world evolution of XLAs. With nearly seven years at Nexthink and deep experience in IT governance and service management, Maurice offers candid insights on the power and pitfalls of experience-level agreements in 2025. From sentiment-drive…

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E66 - Frontline Chatter - A chat with Liquidware 1:04:17

8M ago1:04:17

1:04:17

We are back again this time with co-host Patrick Coble joining Jarian Gibson to talk with James O'Regan, Product Marketing Manager and Community Lead at Liquidware . Liquidware is a founding partner of the World of EUC. In this podcast we talked about all things going on with Liquidware. Episode page - ⁠⁠⁠Frontline Chatter - A chat with Liquidware …

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DEX Done Right: Making it Work 🛠️ w/ Seth White 33:18

8M ago33:18

33:18

In this episode of The DEX Show, we go behind the curtain with Seth White, founder at Ellipsys, to unpack the real work required to make Digital Employee Experience (DEX) successful. From building the right operational structures to dealing with tool sprawl, Seth gives a grounded, candid view of how to actually drive measurable outcomes with DEX in…