Best Legaloperations Podcasts (2025)

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099. Stop Random Acts of Marketing: Build an Intentional Strategy for Your Law Firm 33:27

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3m ago33:27

33:27

When leads slow down, most firms respond with a burst of random marketing activity, but that reactive approach rarely works. In this episode, I’m explaining why marketing must be a coherent system, not a scramble, and share practical steps for creating an intentional strategy rooted in ideal client profiles, referral partner relationships, and alig…

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Future-Proofing Legal Ops: AI Literacy, Innovation and Augmentation (Meredith Kildow, President Consilio) 30:35

21h ago30:35

30:35

Meredith Kildow, President of Consilio discusses her career path from finance to leading global operations and delivery for one of the largest companies in the legal and eDiscovery space. Meredith shares insights into building a revenue organization from the ground up and the shift to her current role overseeing operations and delivery for a highly…

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098. What Law Firms Can Learn from Radical Product Thinking with Radhika Dutt 51:01

7d ago51:01

51:01

Most lawyers don’t think of their work as a product, but according to Radhika Dutt, author of Radical Product Thinking, that mindset is exactly what keeps firms stuck in reactive mode. In this episode, Radhika and I explore how product thinking applies directly to legal services and why defining the change you want to create for clients is the foun…

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097. Creating Space Within Your Law Practice: Finding Momentum Without Overwhelm 30:28

14d ago30:28

30:28

Creating space in your law practice begins with understanding your true capacity and the demands already filling it. In this episode, I share practical ways to assess what your system can actually handle, close out the work that’s weighing you down, and set clearer boundaries for new commitments using core Kanban principles. You’ll learn simple tec…

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Beyond ChatGPT: Why In-House Counsel Need Purpose Built AI (Cecilia Ziniti, CEO - GC AI) 31:22

19d ago31:22

31:22

This episode features a conversation with Cecilia Ziniti, Co-Founder and CEO of GC.AI. Cecilia traces her career from early the early days of the internet to founding an AI-driven legal platform for in-house counsel. Cecilia shares her journey, starting as a paralegal at Yahoo in the early 2000s, working on nascent legal issues related to the inter…

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096. An Agile Approach to Quality Legal Writing with Brendan Kenny & Neven Selimovic 42:12

21d ago42:12

42:12

When high-stakes motions are due, most firms face bottlenecks, inconsistent quality, and last-minute chaos. In this episode, Hellmuth & Johnson attorneys Brendan Kenny and Neven Selimovic share how they've rebuilt their legal writing process using Kanban visibility, Agile principles, and smart AI support to deliver consistent, high-quality work. Th…

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095. Beyond Marketing: How Client Communication Builds Engagement and Improves Practice Flow with Strawberry Nevill 45:54

28d ago45:54

45:54

Legal professionals often think of communication strategy as part of their marketing toolkit - a way to attract and convert clients to their law practice. But quality communication strategy extends far beyond getting clients to sign your engagement letter. It becomes a tool for continuously re-recruiting the client to their own cause and ensuring t…

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From 'No' to 'Go': How AI Guardrails Drive Trust, Enabling Legal to be a Business Accelerant, Not Blocker (Sabastian Niles, Salesforce President & CLO) 24:32

1M ago24:32

24:32

In this episode, Sabastian Niles, President and Chief Legal Officer at Salesforce, takes a deep dive into the intersection of corporate strategy, in-house legal careers, and the transformative power of Agentic AI. Sabastian shares his unique career path from a near two-decade tenure at a prestigious law firm before joining Salesforce. This conversa…

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094. Alternative Intelligence for Lawyers: Empower Your Team Before Turning to AI 21:35

1M ago21:35

21:35

Everyone’s talking about artificial intelligence, but before you invest in new tools and software, it’s worth looking at the alternative intelligence already inside your firm. Drawing on insights from W. Edwards Deming, this episode looks at why empowering your team’s creativity and problem-solving ability often drives greater improvement than AI e…

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093. Legal Document Automation: Building Productized Legal Services with Laura Patton 44:09

1M ago44:09

44:09

Life can change in an instant. For attorney Laura Patton, that moment came when her college-age son landed in the emergency room, and she discovered that without proper legal documents, she couldn't even speak to his doctor about his condition. By combining her decades of estate planning experience with open-source document automation tools, Laura …

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Benchmarking Legal AI: Measuring the Delta Between Man and Machine (Anna Guo Legalbenchmarks.ai) 26:40

2M ago26:40

26:40

Is artificial intelligence custom-made for legal tasks better than general AI tools like Google Gemini and ChatGPT? That is the topic of this episode featuring Legalbenchmarks.ai Founder Anna Guo. Anna is a former BigLaw lawyer who left the practice to become an entrepreneur and now focuses her energies on quantifying the utility of AI in the legal…

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092. Essential Skills to Build a Successful and Profitable Law Practice 21:22

2M ago21:22

21:22

Building a new law practice requires confronting the reality of what actually works, not just what should work in theory. The natural tendency for lawyers starting something new is to perfect every system and procedure before launching, but this perfectionist approach often becomes the very thing that prevents real progress. This week, I'm breaking…

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091. Broken Systems, Not Bad People: How Blame Breaks Your Law Practice 21:15

2M ago21:15

21:15

When someone on your team drops the ball or a client misses a deadline, it's tempting to write them off as disorganized or unmotivated. This snap judgment feels natural - after all, if they cared enough, they'd follow through, right? In today's episode, I'm unpacking the fundamental attribution error - a cognitive bias that makes us blame people's …

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Want to be a Crypto Lawyer? Rule # 1: Use the Technology. Rule #2: Beware of Hyper-Specialization (Justin Wales-Head of Legal, Crypto.com & Author of Crypto Legal Handbook) 38:14

2M ago38:14

38:14

Justin Wales, Head of Legal for the Americas at Crypto.com, and author of The Crypto Legal Handbook visits the show to provide his unique perspective on pivoting from a career in Constitutional Law, including work on high-profile appellate cases like the Obergefell gay marriage decision, to becoming a trailblazer in crypto law and blockchain techno…

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090. Stop Writing Policies and Start Creating Working Agreements with Tim Lennon 45:21

2M ago45:21

45:21

Most organizations default to command-and-control when creating policies - one person decides what needs to happen, writes it down, and expects everyone else to follow along. The problem is that this approach creates policies that exist on paper but fail in practice, because the people doing the actual work never bought into them in the first place…

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089. The Four Ds of Productivity: Removing Bottlenecks & Managing Capacity 28:18

2M ago28:18

28:18

The Four Ds of productivity (do it, delegate it, defer it, or drop it) show up everywhere in productivity advice. Yet most of us default to the same two options over and over, creating bottlenecks and stress rather than solving our capacity problems. In this episode, I break down why only two of the Four Ds are reliably good options for managing yo…

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The Business of Law: From IP Lawyer to Investor to CEO to Legal Tech Ecosystem Builder (Avaneesh Marwaha, Litera CEO) 39:27

2M ago39:27

39:27

Avaneesh Marwaha, the CEO of Litera, visits the show to discuss his journey from IP lawyer to becoming a legal tech CEO and investor. He discusses the motivations behind his career pivot, including his desire to be a decision-maker and his passion for the business side of law. The conversation delves into the evolution of Litera, from its origins a…

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088. Why This Firm Stopped Chasing Clients- and Got More Done 32:01

3M ago32:01

32:01

Managing a law firm’s workflow can be tricky, especially when you’re juggling a long list of active matters and chasing unresponsive clients. In this episode, I’ll share how one firm, after years of using Kanban, finally broke through the delivery bottleneck with a simple but powerful shift in their approach. You'll hear the key changes they made t…

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087. Change Management for Law Firms: How to Engage Your Team from Day One 20:03

3M ago20:03

20:03

When you introduce new processes in your law firm, you're asking your team to rethink how they get things done, and that’s a bigger challenge than most realize. In this episode, I explore why the usual approach to change management often misses the mark in law firms. I also discuss why involving your team from the start is critical to getting real …

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Ben Chiriboga (Nexl) on Legal Tech, Innovation, and the Future of Law 34:50

3M ago34:50

34:50

A conversation with Ben Chiriboga, Chief Growth Officer at legal CRM company Nexl and host of the This Legal Life podcast. Ben shares his journey from a litigator to a legal tech innovator. He recounts how an early e-discovery tool using natural language processing completed in six hours what had taken him six months, leading to an epiphany about t…

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086. From Chaos to Consistency: Lessons from a Decade of Agile Lawyering with Jeff De Francisco 41:52

3M ago41:52

41:52

When Jeff De Francisco noticed his less tech-savvy colleagues billing more hours for the same estate planning work, he uncovered an injustice that would reshape his entire practice. The disparity wasn't about knowledge or skill. It was about efficiency, and the billable hour was punishing him for being good at his job. In this episode, I sit down w…

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085. Make Work Visible: Using Kanban Boards To Manage Your Law Firm’s Capacity 27:30

3M ago27:30

27:30

Knowledge work hides in ways that physical work never could. That invisibility creates a dangerous pattern: you say yes to one more matter and before you know it, your entire team operates beyond capacity. In this episode, I use real examples from law firms using Kanban boards to demonstrate how making your work visible can fundamentally change how…

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Do What the Bots Cannot: How AI Is Reshaping Legal Marketing, Data Analysis and Biz Dev, But Not the Human Connection (Gyi Tsakalakis, AttorneySync) 36:54

3M ago36:54

36:54

We welcome back legal marketing expert Gyi Tsakalakis, President of AttorneySync and host of the Lunch Hour Legal Marketing podcast. Five years after Gyi's first appearance on Technically Legal, he discusses the dramatic shifts in digital marketing for law firms, driven largely by the rise of artificial intelligence. Gyi highlights how AI is changi…

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084. Technical Debt in Law Firms: How Small Shortcuts Create Big Problems 17:22

4M ago17:22

17:22

In this episode, I’m diving into a concept that may be quietly hindering your practice: technical debt. In short, technical debt occurs when you take shortcuts to save time, but they end up costing you more in the long run. I’ll walk you through how technical debt shows up in your firm and why tackling this issue head-on is crucial to prevent burno…

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083. Delivery Debt is as Bad as Financial Debt, and Your Law Practice May Be Drowning in It 27:13

4M ago27:13

27:13

In this episode, I’m revisiting the concept of delivery debt: the promises you’ve made that remain unfulfilled. Just like financial debt, taking on too much delivery debt can snowball and overwhelm your firm. And it’s not just about the practical cost; it’s also psychological. The mental load of these unfinished commitments affects your focus, your…

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Story Protocol: Building a Modern IP Infrastructure and Protecting Creators in the AI Age (Andrea Muttoni - President Story Foundation) 39:55

4M ago39:55

39:55

This episode features a conversation with Andrea Muttoni, President of Story Protocol. The discussion explores how blockchain technology is being used as a foundational infrastructure for intellectual property (IP), aiming to simplify and modernize the process of registration, licensing, and monetization for creators and IP owners. Muttoni details …

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082. The Best Way to Word Your Checklists 11:21

4M ago11:21

11:21

In law firms, a lot of time is wasted when work gets passed back and forth because the deliverables aren’t meeting the expected quality standards. This happens when tasks are considered “done,” but the results don’t meet the actual requirements or the unspoken expectations, causing frustration and delays. These unnecessary back-and-forths can grind…

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081. Task Engines in Law: Why Some Cases Sabotage Your Firm’s Productivity 25:10

4M ago25:10

25:10

Task engines are quietly draining your law practice's productivity right now. These hidden culprits show up as certain case types, jurisdictions, or even internal projects that generate a lot of tasks but little tangible progress or return. It’s something a litigation boutique in Oregon learned the hard way when a surge in Washington State cases al…

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080. AI for Legal Workflows: The Potential and the Pitfalls 34:02

4M ago34:02

34:02

AI tools in legal workflows are making waves, but are they really the productivity boosters they’re cracked up to be? While these tools can help speed up certain tasks, like research and drafting, they can also introduce significant risks if we’re not careful. In this episode, I dive into the promise and pitfalls of AI task engines and automation t…

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Nelson Rosario on Decentralized AI: An Alternative to Big Tech or a Complimentary Approach? 27:17

5M ago27:17

27:17

Crypto lawyer Nelson Rosario returns to the show to discuss the evolving landscape of decentralized AI and his role as General Counsel for the the Advanced AI Society (formerly known as the Decentralized AI Society), an association focused on engineering best practices, advocating for policy, fostering community, and enabling capital formation for …

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079. Make Space Before September: A Call for Rest and Intention 22:48

5M ago22:48

22:48

Summer brings its own pressures - family obligations, vacation planning, and the nagging feeling that your practice needs constant attention. The temptation to squeeze in work between beach trips or check emails during family gatherings can rob you of the very reset this season offers. In this episode, I'm exploring the importance of using summer a…

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078. Build Financial Clarity into Your Law Firm with CFO Danielle Hendon 1:04:05

5M ago1:04:05

1:04:05

Law firm owners often feel overwhelmed by their financial statements, staring at QuickBooks reports that seem to tell only half the story. The disconnect between having financial data and understanding what it means for strategic decision-making creates unnecessary anxiety and missed opportunities. In this episode, I'm talking with Danielle Hendon,…

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The "Blueprint" for Authenticity: How Official AI Protects Image and Likeness in the Digital Age (Dave Siegfried, CEO) 25:19

5M ago25:19

25:19

In this episode, Dave Siegfried discusses the company he heads, Official AI -- a company focused on helping its customers create and verify authentic AI content. Siegfried, a "recovering accountant" with a background in tech and media licensing, discusses his journey from co-founding Audiosocket, a music licensing platform, to addressing challenges…

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077. The BEST System for Managing Legal Work: Kanban for Lawyers Part 3 39:57

5M ago39:57

39:57

Legal teams face a unique challenge that factory floors and software developers rarely encounter: managing dozens of active matters simultaneously while dealing with constant interruptions from clients, opposing counsel, and courts. You're juggling multiple cases, each with its own timeline, dependencies, and unpredictable external factors that can…

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076. How Scrum Lessons Can Improve Your Law Practice: Kanban for Lawyers Part 2 40:13

5M ago40:13

40:13

Back in the early 2000s, software teams started embracing a new way of working that turned conventional project management on its head. Instead of trying to define everything up front and push massive projects toward a distant deadline, they asked a different question: what’s the most valuable work we can deliver in the next two weeks? That questio…

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How a Start-Up's Legal Bills Led to Spellbook, an AI Co-Pilot for Transactional Lawyers (Scott Stevenson - Co-Founder) 29:40

6M ago29:40

29:40

This episode is a conversation with Spellbook co-founder Scott Stevenson about intersection of technology and creativity. Spellbook is a AI contract co-pilot for transactional lawyers that plugs into Microsoft Word. Despite founding a legal technology company, Scott is not a lawyer but is computer engineer by training. As a kid Scott was into video…

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075. Legal Workflow Lessons from the Factory Floor: Kanban for Lawyers Part 1 42:42

6M ago42:42

42:42

A Japanese automobile factory floor in the 1950s might seem worlds away from your law office, but the visual management systems that transformed Toyota's manufacturing process hold powerful lessons for modern legal practice. The same principles that helped Toyota become a global automotive giant can help you create smoother workflows, reduce overwh…

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074. Using Kanban to Manage Capacity 30:16

6M ago30:16

30:16

In law firms across the country, I'm seeing a concerning pattern emerge when one attorney adopts Kanban and Agile methods while their partner - often from an older generation of lawyers - resists these systematic approaches. This clash of perspectives frequently pushes teams back into overload and burnout. This week, I explore how this capacity ten…