Best Dealership Software Podcasts (2025)

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Tips for picking the best software for your dealership | Down Payment the Podcast for Used Car Dealers S4 E57 11:20

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24d ago11:20

11:20

Tips for picking the best software for your dealership | Down Payment the Podcast for Used Car Dealers S4 E57 Get some key insights into what is happing in the auto industry. We analyze the statistics for you! Leave us your thoughts on training in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at: YouTube - …

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Open Communication is Key to your Dealership's Success! | Down Payment the Podcast for Used Car Dealers S4 E64 6:09

5h ago6:09

6:09

Open Communication is Key! | Down Payment the Podcast for Used Car Dealers S4 E64 Can your employees bring you any news about your business, good or bad? How do you react to it? Good communication is a key to your dealership's success. Tell us about your communication skills in the comments! Don't miss an episode! Subscribe to Down Payment now! Vis…

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Your Appraisal Book is Holding You Back! | Down Payment the Podcast for Used Car Dealers S4 E63 8:37

24h ago8:37

8:37

Your Appraisal Book is Holding You Back! | Down Payment the Podcast for Used Car Dealers S4 E63 Is your dealership looking a little ragged? It may be time to spruce it up! Here are five easy things you can do to make your dealership look sharp! Leave us your easy ideas for improvement in the comments! Don't miss an episode! Subscribe to Down Paymen…

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5 Easy Things You Can Do to Make Your Dealership Look Sharp | Down Payment the Podcast for Used Car Dealers S4 E62 6:30

6d ago6:30

6:30

5 Easy Things You Can Do to Make Your Dealership Look Sharp | Down Payment the Podcast for Used Car Dealers S4 E62 Is your dealership looking a little ragged? It may be time to spruce it up! Here are five easy things you can do to make your dealership look sharp! Leave us your easy ideas for improvement in the comments! Don't miss an episode! Subsc…

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Horror Stories! The Worst Customer Disasters! | Down Payment the Podcast for Used Car Dealers S4 E61 14:04

11d ago14:04

14:04

Horror Stories! The Worst Customer Disasters! | Down Payment the Podcast for Used Car Dealers S4 E61 Everyone in the business has them! Today we tell the tales of some of our worst customer horror stories! You wont believe these but they are true! Leave us your customer horror stories in the comments! Don't miss an episode! Subscribe to Down Paymen…

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Buy Here Pay Here Customers | Down Payment the Podcast for Used Car Dealers S4 E60 15:28

16d ago15:28

15:28

Buy Here Pay Here Customers | Down Payment the Podcast for Used Car Dealers S4 E60 Traditionally considered the toughest customer in the used car industry, buy here pay here customers can be a great success. Do you know how to turn them into a win for your dealership? Leave us your thoughts on buy here pay here in the comments! Don't miss an episod…

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Terminations! Do you know how to do them correctly? | Down Payment the Podcast for Used Car Dealers S4 E59 14:03

17d ago14:03

14:03

Terminations! Do you know how to do them correctly? | Down Payment the Podcast for Used Car Dealers S4 E59 They are never easy, but they should be quick. Terminations. Do you know how to handle letting an employee go? Leave us your thoughts on terminations in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at…

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Used cars, Trade-ins, and Auctions 21:52

16d ago21:52

21:52

We explore the current state of used cars in 2025, the trade-in process, and how it could be significantly improved. We also explore the lost profitability that persists when the auction is used as the primary form of acquisition for dealerships today.By Darrell Steed

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Stop Guessing Car Prices | Dealer's Real-Time Market Data + AI Suggestions 1:03:46

20d ago1:03:46

1:03:46

Pricing is moving every day. Your lot is full, days-to-turn is climbing, and “check comps later” quietly erases margin. In this episode we show how dealers can price with same-day market data, re-engage every warm shopper automatically on a drop, and use AI price suggestions with reasons so you know when to move, and when not to. What you’ll take a…

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Having the right vision for your dealership | Down Payment the Podcast for Used Car Dealers S4 E58 11:39

22d ago11:39

11:39

Having the right vision for your dealership | Down Payment the Podcast for Used Car Dealers S4 E58 Get some key insights into what is happing in the auto industry. We analyze the statistics for you! Leave us your thoughts on training in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at: YouTube - @DownPaymen…

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Fake Leads, Real Costs: Dealers and the Marketing Blind Spot 50:37

25d ago50:37

50:37

In this episode of Dealer Insiders, we break down the real marketing problems costing car dealers time, money, and sales from paying for fake leads to tracking the wrong metrics. We cover how to identify lead quality, fix broken attribution, and make data-driven decisions that actually improve ROI. Whether you’re navigating ad contracts, questionin…

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AI in Car Sales: Assistant or Spam Machine? 50:39

27d ago50:39

50:39

AI is everywhere in retail, but the real test for car dealers is whether it actually helps sell cars or just burns trust. In this episode, we break down the fine line between AI that assists and AI that feels like spam. From price-drop automation to appointment scheduling, from personalized follow-ups to dust-covered inventory, the conversation dig…

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UCDP Ep #78 - AI, Live Agents & the Future of Dealership Engagement w/ Aaron Kleinhandler 33:56

26d ago33:56

33:56

In this episode of the Used Car Dealer Podcast, Zach sits down with Aaron Kleinhandler, CEO of Better Car People, to discuss how AI-powered technology and live agents are transforming dealership engagement. Aaron shares lessons from his private-equity journey leading Spectrio, insights from scaling Better Car People through acquisitions like Proact…

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Introspective Management at your Dealership | Down Payment the Podcast for Used Car Dealers S4 E56 8:44

29d ago8:44

8:44

Introspective Management at your Dealership | Down Payment the Podcast for Used Car Dealers S4 E56 Get some key insights into what is happing in the auto industry. We analyze the statistics for you! Leave us your thoughts on training in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at: YouTube - @DownPaymen…

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Key Insights into the Auto Industry PART 2 | Down Payment the Podcast for Used Car Dealers S4 E54 8:35

1M ago8:35

8:35

Key Insights into the Auto Industry PART 2 | Down Payment the Podcast for Used Car Dealers S4 E54 Get some key insights into what is happing in the auto industry. We analyze the statistics for you! Leave us your thoughts on training in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at: YouTube - @DownPayment…

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Is AI Helping You Dealers Sell More… or Just Confusing Everyone? 1:09:42

1M ago1:09:42

1:09:42

Car dealers are being sold the promise of AI, but are they buying into the wrong parts? In this episode, we dig into the real problems AI should be solving inside a dealership. From aging and acquisitions to marketing waste and misused chatbots. Most vendors are selling chat AI that sounds good but misses the mark. If you’re a GM, owner, or decisio…

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Key Insights into the Auto Industry PART 1 | Down Payment the Podcast for Used Car Dealers S4 E54 9:19

1M ago9:19

9:19

Key Insights into the Auto Industry PART 1 | Down Payment the Podcast for Used Car Dealers S4 E54 Get some key insights into what is happing in the auto industry. We analyze the statistics for you! Leave us your thoughts on training in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at: YouTube - @DownPayment…

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Why Do People Hate Used Car Dealerships? | Down Payment the Podcast for Used Car Dealers S4 E49 7:08

1M ago7:08

7:08

Why Do People Hate Used Car Dealerships? | Down Payment the Podcast for Used Car Dealers S4 E49 People say they hate used car dealerships? Why is that? What can you do about it to improve your dealership's public image? Leave us your thoughts in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at: YouTube - @D…

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Have we lost the ability to think for ourselves? 14:09

1M ago14:09

14:09

By Darrell Steed

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Should You Save Your Dealerships History | Down Payment the Podcast for Used Car Dealers S4 E48 6:32

1M ago6:32

6:32

Should You Save Your Dealerships History | Down Payment the Podcast for Used Car Dealers S4 E48 Should You Save Your Dealerships History? All those years of work. How do you preserve them and why should you care? Leave us your list of great archiving ideas in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at…

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Marketing Ideas to Sell More Cars | Down Payment the Podcast for Used Car Dealers S4 E47 8:38

1M ago8:38

8:38

Marketing Ideas to Sell More Cars | Down Payment the Podcast for Used Car Dealers S4 E47 We all need marketing ideas, because we all want to sell more cars! Here are some underused ideas you can put into action. Leave us your list of great marketing ideas in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at:…

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Boosting your Dealership with Social Media 51:02

2M ago51:02

51:02

n this episode of the Street Smarts Podcast, host Darrell Steed sits down with Ina Coveney, a social media growth strategist and business coach who helps entrepreneurs get clients even with a small audience. Known for her no-nonsense approach to organic growth, Ina teaches how to turn connections into conversations—and conversations into conversion…

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Training Pitfalls to Avoid! Part 3 | Down Payment the Podcast for Used Car Dealers S4 E53 19:21

2M ago19:21

19:21

Training Pitfalls to Avoid! Part 3 | Down Payment the Podcast for Used Car Dealers S4 E53 Training isn't easy. There are so many pitfalls, but you can avoid them. Here are some easy things you can do. Leave us your thoughts on training in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all our sites at: YouTube - @DownPaym…

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How to be a good trainer | Down Payment the Podcast for Used Car Dealers S4 E52 14:57

2M ago14:57

14:57

How to be a good trainer | Down Payment the Podcast for Used Car Dealers S4 E52 Training is vital to your business, but you need good trainers! In this episode, we discuss what it takes to be a good trainer with special guest Charles! Leave us your thoughts on training in the comments! Don't miss an episode! Subscribe to Down Payment now! Visit all…

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Training is the Key to Your Success Part 1 | Down Payment the Podcast for Used Car Dealers S4 E51 15:39

2M ago15:39

15:39

Training is the Key to Your Success Part 1 | Down Payment the Podcast for Used Car Dealers S4 E51 Training is important. Yet it gets ignored and some people just say they don't believe in it. Yet it can be the key to success. Are you doing the right training? Leave us your thoughts in the comments! Don't miss an episode! Subscribe to Down Payment n…

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Are You Ready to Change with the Used Car Industry? | Down Payment the Podcast for Used Car Dealers S4 E50 6:18

2M ago6:18

6:18

Are You Ready to Change with the Used Car Industry? | Down Payment the Podcast for Used Car Dealers S4 E50 Change happens all the time, but right now the used car industry is changing again! Are you ready for those changes? Find out what's going on in this episode! Then, leave us your thoughts in the comments! Don't miss an episode! Subscribe to Do…

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The TOP FEAR of all managers | Down Payment the Podcast for Used Car Dealers S4 E46 16:35

2M ago16:35

16:35

The TOP FEAR of all managers | Down Payment the Podcast for Used Car Dealers S4 E46 Are you a manager or do you own a car dealership? What is your top fear? I bet we know if you don't know already! Find out what it is on this week's episode of Down Payment Podcast for Used Car Dealers. Don't miss an episode! Subscribe to Down Payment now! Visit all…

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The TOP 5 Problems with Managers | Down Payment the Podcast for Used Car Dealers S4 E45 24:51

2M ago24:51

24:51

The TOP 5 Problems with Managers | Down Payment the Podcast for Used Car Dealers S4 E45 Are you a manager? Do you have a manager? Probably one or both! Well, managers have problems sometimes, and we discuss our top 5 problems with managers that can be fixed! Find out what they are on this week's episode of Down Payment Podcast for Used Car Dealers.…

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UCDP Ep #77 – AI in Dealerships & EV Retail Innovation w/ Ross Tinkham & Alex Lawrence 35:58

2M ago35:58

35:58

In this episode of the Used Car Dealer Podcast, Zach Klempf is joined by Ross Tinkham, Go-To-Market Leader at Podium, and Alex Lawrence, CEO of EV Auto, a leading EV-only independent dealership and Podium customer. Fresh off the buzz of post-NIADA conversations around AI, Zach explores how artificial intelligence is transforming communication, sale…

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The Balance of Winning and Building from Scratch 51:40

3M ago51:40

51:40

Today’s guest is a real-life spellcaster of words, warrior of imagination, and proof that no diagnosis or doubt can silence true creativity. I’m your host, Darrell Steed, and I’m honored to introduce Crystal Frost — a proud Utah native living in the shadows of snow-capped mountains with her husband, three energetic kids, and Merlin the Poodle. She'…

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Buying and Selling Have to Work Together, So Does the Software and People 35:48

3M ago35:48

35:48

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, here to bring you the tools, insights, and strategies to help you dominate the automotive industry. Today, I have an incredible guest joining me—a true game-changer in the world of dealership performance and internet sales strategy. He’s the owner of Lotpop, th…

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Acquisition: It's Not Just the Software, It's About the Training and the People 1:00:43

3M ago1:00:43

1:00:43

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where industry trailblazers share their strategies, successes, and stories. I’m your host, Darrell Steed, and today, we’re diving into the dynamic world of private party seller acquisition and used car strategy with a true innovator in the field. Joining us is David Stein, a powe…

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The Power of Collaboration with Your Vendors 1:08:31

3M ago1:08:31

1:08:31

Welcome to Street Smarts, powered by SmartWolf Consulting. I’m your host, Darrell Steed, and today we have an exceptional guest joining us—Nicholas Olivas. With over a decade of experience as a Senior Sales Executive, Nicholas has a proven track record of success that speaks volumes about his dedication and entrepreneurial spirit. Nicholas believes…

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UCDP Ep #76 – NIADA Convention 2025, Dealer Advocacy & Market Shifts w/ Jeff Martin 18:18

3M ago18:18

18:18

In this episode of the Used Car Dealer Podcast, Zach Klempf welcomes back Jeff Martin, CEO of the National Independent Automobile Dealers Association (NIADA), to discuss the upcoming 2025 NIADA Convention, major changes in the used car market, and how independent dealers can thrive amid uncertainty. Jeff shares what to expect at this year’s convent…

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When Groups Get It Right! Working for People First Ownership 54:18

4M ago54:18

54:18

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, here to spotlight the people, strategies, and processes driving success in the automotive industry. Today, I’m thrilled to have a guest who truly embodies what it means to be bold, determined, and results-driven. She’s the Used Car Director at Folsom Lake Ford …

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Paying it Forward and Passing the Torch of a Winning Attitude and Spirit 48:29

4M ago48:29

48:29

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting, where we dive deep into the mindset, strategies, and execution that drive success—not just in the automotive world, but in every high-performance arena. Today, we’re shifting gears—literally—into the world of motorsports, where strategy, preparation, and execution se…

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UCDP Ep #75 – Automotive Tariffs, Inventory & EV Trends w/ Kevin Roberts of CarGurus 30:53

4M ago30:53

30:53

In this episode of the Used Car Dealer Podcast, Zach talks with Kevin Roberts, Director of Economic & Market Intelligence at CarGurus, to decode today’s whiplash market—from March’s tariff shock to the spring surge in used-car supply. marries first-party shopper data with macro-economics, why dealers shifted from clearing aged units to stocking up,…

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Agile Auto the Lens into Consistent Success and Profits for Years to Come 58:21

4M ago58:21

58:21

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting—where we break down the strategies, insights, and innovations that drive success in the automotive industry. Today, I have the privilege of sitting down with a true game-changer in automotive retail operations—someone redefining how dealerships approach used car growt…

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Meet my Best Friend, The Most Caring and Compassionate People Around 1:01:21

4M ago1:01:21

1:01:21

Welcome back to another episode of Street Smarts, powered by SmartWolf Consulting—where we talk about leadership, mindset, and the strategies that create real success in life and business. Today’s episode is extra special for me because I get to sit down with one of the most caring, dedicated, and inspiring people I know—someone who’s been by my si…

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AI: Its Here and Make Sure You Find the Right Partner to Grow the Strategy with You 59:32

5M ago59:32

59:32

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where strategy meets innovation in the ever-evolving automotive industry. I’m your host, Darrell Steed, and today, we’re bringing you a masterclass in modern dealership marketing with a guest who is redefining what it means to connect buyers and cars. Joining us is Brayden Gingri…

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Finding, Nurturing, and Growing People. Take an Interest in What Your Employees are Passionate About 30:17

5M ago30:17

30:17

Welcome to Street Smarts, powered by SmartWolf Consulting—the podcast where we uncover inspiring journeys, redefine what’s possible, and celebrate the relentless pursuit of passion and purpose. I’m your host, Darrell Steed, and today we have a phenomenal guest who proves that it’s never too late to chase your dreams and rewrite your story. Joining …

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UCDP Ep #74 - Modernizing Trade-Ins and Dealer Payments: Tim Zierden, TradePending 20:49

5M ago20:49

20:49

In this episode of the Used Car Dealer Podcast, Zach talks with Tim Zierden, Chief Operating Officer at TradePending, to unpack how the company’s trade-in, payment, video, and retention tools are “making automotive simple” for more than 5,000 dealerships. Tim shares what drew him to the role after two decades at Cox Automotive, KAR Global, and Deal…

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Talking with the OG of Acquisition Software and How He is Helping Dealers Again Take Control of the STREETS 59:50

5M ago59:50

59:50

Welcome to Street Smarts, powered by SmartWolf Consulting, where we tackle the roadblocks and unlock the secrets of success in the automotive industry! I’m your host, Darrell Steed, and today we have an electrifying guest who has been engineering solutions and driving innovation long before his career officially began. Tom Gregg's story isn’t just …

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UCDP Ep #73 – Real-Time Lot Management with Mike Hanna of TrueSpot 22:56

5M ago22:56

22:56

In this episode of the Used Car Dealer Podcast, Zach talks with Mike Hanna, CEO of TrueSpot, an innovative company transforming fixed ops with real-time vehicle and key tracking technology. They discuss how TrueSpot’s solutions minimize wasted time, cut costs, and ultimately enhance the customer experience. From initial challenges and triumphs to u…

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The Resident Car Chick Breaks It Down for the Industry with SmartWolf 1:12:39

5M ago1:12:39

1:12:39

Welcome back to Street Smarts, powered by SmartWolf Consulting – the podcast where we talk to the game-changers, the culture shifters, and the doers behind the scenes who make this industry tick. I’m your host, Darrell Steed – and today’s guest? Let’s just say, if operational excellence had a face, it would be hers. I’m talking about none other tha…

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Building a Championship Mentality Through Discipline and Chaos 41:36

5M ago41:36

41:36

Welcome to "Street Smarts," powered by Smartwolf Consulting. I'm your host, Darrel Steed. Today, we have the privilege of speaking with a remarkable talent in the world of motorsports: Caleb Heady. Hailing from Shelbyville, Kentucky, Caleb's journey began in go-karts, where he honed his skills and passion for racing. His dedication led him to the …

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It's Time to Explode on Social Media Effectively with Social Grenade 1:07:52

6M ago1:07:52

1:07:52

Welcome to Street Smarts, powered by SmartWolf Consulting – the podcast where we cut through the noise, ditch the fluff, and get real about what actually works in the automotive world. I’m your host, Darrell Steed, and today’s episode? Buckle up, because it’s about to get EPIC. Let’s face it – most dealerships treat social media like it’s still 200…

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Understanding Retail and Merchandising to Get Great Results 1:43:59

6M ago1:43:59

1:43:59

Welcome to Street Smarts, powered by SmartWolf Consulting! I’m your host, Darrell Steed, and today, we have a truly special guest—Ozzie Gonzalez. Ozzie is a standout in the industry, and I can’t emphasize enough how invaluable he has been over the past five years. Time and again, I’ve turned to Ozzie for insights and strategies that elevate our mut…

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UCDP Ep #72 – Automotive BDC & Fixed Operations with John Traver 47:09

6M ago47:09

47:09

In this episode of the Used Car Dealer Podcast, Zach talks with John Traver, the founder of Traver Technologies and TraverConnect, to explore the evolution of the BDC concept. John shares insights on launching TraverConnect, transforming service-lane interactions into revenue opportunities, and balancing people with technology to deliver an excepti…

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Culture, People, AI. Everything is On the Table 1:04:53

6M ago1:04:53

1:04:53

I’m your host, Darrell Steed, and today’s episode is tailor-made for C-suite leaders and top-line executives ready to tackle the challenges that come with rapid change and evolving demands. Whether your business is experiencing high client turnover, chaotic operations, underutilized technology, or the complexities of mergers, acquisitions, or scali…