Best Dave Atkinson Podcasts (2026)

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511: Concierge Pre-IPO Access: Why Small, Personalized Firms Beat Giant Platforms 40:48

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12d ago40:48

40:48

Jason and Christine Healey, founder of Healey Pre-IPO, discuss the specialized market for private stocks in late-stage, high-value companies. She explains that massive firms like SpaceX and OpenAI are remaining private longer than in previous decades, often reaching valuations in the hundreds of billions before debuting on public exchanges. Because…

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129. Lisa Bauer: Transforming Team Dynamics with Human-Centered Design 26:13

2M ago26:13

26:13

In this episode of the HappySignals podcast, host Sakari Kyrö interviews Lisa Bauer, who shares her journey through various industries and her experiences at IDEO. Lisa discusses the importance of human-centered design, the transition from an asking culture to an assigning culture in team dynamics, and the significance of stakeholder involvement in…

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128. Better Together - DEX Partnership with HappySignals and Nexthink 10:45

3M ago10:45

10:45

In this episode of the IT Experience Podcast, hosts Pasi Nikkanen, Sami Kallio, and Sakari Kyrö discuss the importance of digital employee experience (DEX) and the recent strategic partnership between HappySignals and Nexthink. They share insights from a recent event in London, highlight an upcoming webinar, and emphasize the significance of compan…

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510: Body Language, Intuition and Lie Detection in Business with David Jaison 28:53

3M ago28:53

28:53

Today's 10th episode, David Jason and mentalist David Jason discussed the importance of intuition and body language in negotiations and lie detection, exploring techniques for recognizing truthful emotions through micro-expressions and behavioral inconsistencies. They covered the origins of body language analysis and its application in both virtual…

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509 Russias War on Ukraine Peter Zeihan Russian New World Order NATO Economic Agricultural Fallout v1 27:55

4M ago27:55

27:55

Today, Jason welcomes geopolitical expert Peter Zeihan to the show today to discuss the ongoing war between Russia and Ukraine. Peter discusses Putin's motivations, Russia's demographics and energy exports and if the response from the West will be enough to stop this conflict. What are the short and long term economic and agricultural implications …

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127. From AI Hype to Human-Centred IT: Jaro Tomik from CDW 40:50

5M ago40:50

40:50

CDW chief technologist Jaro Tomik joins host Sakari Kyrö to unpack two seismic shifts rocking enterprise IT: the rise of AI-washing and the pivot to experience-led service management. Hear how Jaro’s “escape-room for IT” workshops flip roles, surface hidden bottlenecks and turn data visibility into a zero-ticket, proactive support vision—all while …

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126. Hasse Eranka - Clarity Over Complexity: The New Rule for IT Leaders 29:19

5M ago29:19

29:19

Communications strategist Hasse Eranka joins HappySignals’ Sakari Kyrö to reveal why IT teams often lose business audiences—and how a few audience-first storytelling habits can fix it fast. From cutting information overload to turning feedback loops into word-of-mouth advocacy, Hasse shares practical tools any CIO, service-desk lead or ITSM owner c…

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508: 1,000 Years of Global Financial Data with Bryan Taylor 29:51

6M ago29:51

29:51

Dr. Bryan Taylor joins Jason Hartman as they rewind the clock 1,000 years to look at the history of interest rates and housing costs. The bubonic plague and the Spanish Flu have both had an impact on economics. How does this relate to Coronavirus? Living in urban areas has historically been out of necessity. Currently, technological advances have t…

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125. Clarity, Common Sense & Storytelling — Paul Brandvold on Keeping ITSM Human 24:11

6M ago24:11

24:11

LinkedIn’s rising IT-service-management voice Paul Brandvold joins HappySignals host Sakari Kyrö to unpack why plain-language storytelling, real-world leadership, and a healthy dose of common sense are reshaping how internal IT support shows value. From the hidden pressures driving talent away to the grassroots expertise you’ll need when rolling ou…

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124. 2025 Global IT Experience Benchmark: Uncovering the 13 % of Tickets Behind 80 % of Lost Productivity 20:50

6M ago20:50

20:50

Launched in May at London’s iconic The Gherkin tower, HappySignals’ Pasi Nikkanen sits down with benchmark lead Sakari Kyrö to unpack the brand-new 2025 Global IT Experience Benchmark Report. Together, they explore why employee-focused support still tops the happiness charts, how finance services can be both the happiest and the slowest, and why re…

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Danny Cunningham on Round 1 Cavs/Heat and Round 2 Cavs/Pacers 42:08

8M ago42:08

42:08

Danny Cunningham joins Chase to breakdown Round 1 of the NBA Playoffs Cavs/Heat and preview Round 2 Cavs/Pacers. HOST: Chase Smith GUEST: Danny Cunningham LINKS: LockedOn Cavs Apple Pods - https://podcasts.apple.com/us/podcast/locked-on-cavs-daily-podcast-on-the-cleveland-cavaliers/id1136055333 Substack The Inside Shot - https://theinsideshot.subst…

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Dave Dameshek on the 2025 NFL Draft and the State of the Browns/Steelers 49:12

9M ago49:12

49:12

Dave Dameshek joins Chase to share his thoughts on the 2025 NFL Draft as well as the current state of the Cleveland Browns and Pittsburgh Steelers. HOST: Chase Smith GUEST: Dave Dameshek Shek Show Apple Pods - https://podcasts.apple.com/us/podcast/shek-show/id436270201 Shek Show Youtube - https://www.youtube.com/@ShekShow PRODUCER: Chase Smith THEM…

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Jason Gallagher returns to offer a Luka Post Mortem and Mobley DPOY + Cavs Championship Talk 35:02

9M ago35:02

35:02

Jason Gallagher returns to talk Luka, NBA, Mobley DPOY, and Cavs. HOSTS: Chase Smith GUEST: Jason Gallagher PRODUCER: Chase Smith THEME: Ronald Jenkees - Throwing Fire via Disorganized Fun The Press Play Podcast Network Follow us on Twitter: @thechasesmith / @presspalypods For Sponsorship plans and more information, please email: admin@pressplaypod…

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123. Future Proofing Service Management with Sophie Hussey 37:16

9M ago37:16

37:16

In this episode of the HappySignals IT Experience podcast, host Sakari Kyrö speaks with service management and leadership consultant Sophie Hussey. They discuss the importance of future-proofing service management, the need for better education on service management in schools, and the visibility of career pathways in the field. Sophie emphasizes t…

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122. Barriers to AI adoption with Alexandre Vallette 36:08

10M ago36:08

36:08

In this episode of the HappySignals IT Experience podcast, host Sakari Kyrö speaks with Alex Vallette, a seasoned professional in the publishing industry, about the current state of AI technology. They discuss the hype surrounding AI, the challenges small companies face in adopting it, and the importance of internal training and experimentation. Al…

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Mack Brock on the Luka trade, Charlotte Hornets fandom, Cavs, and Finals 57:20

10M ago57:20

57:20

In this episode, Chase talks with Mack Brock about the NBA! Check out Mack's single, album, and tour dates here: https://mackbrockmusic.lnk.to/ThisIsHoly HOSTS: Chase Smith GUEST: Mack Brock PRODUCER: Chase Smith THEME: Ronald Jenkees - Throwing Fire via Disorganized FunBy Chase Smith

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A Message from Chase Smith 1:51

10M ago1:51

1:51

Chase Smith, Founder/CEO of Press Play Podcasts, offers a final message to the P3 family.By Chase Smith

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121. How to understand complexity with Dave Snowden 43:43

10M ago43:43

43:43

In this enlightening conversation, Dave Snowden discusses the principles of complexity science and its application in organizational change. He emphasizes the importance of understanding human interactions over attempting to change behavior directly. The discussion covers the evolution of ideas, the coherence of theories, and the role of culture in…

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(Cavs On The Break NBA Crossover) JEREMYinAKRON on Cavs Success + Playoff Stay-a-ways + LeBron? + Is the 3pt Ruining Basketball 52:06

1y ago52:06

52:06

In this episode, Chase is joined by JeremyInAkron to discuss the Cavs success, teams to avoid in the playoffs, LeBron's chances in Cleveland, and if the 3pt shot is ruining basketball. Host: Chase Smith Special Guest: Jeremy in Akron First JIA episode: https://podcasts.apple.com/us/podcast/the-chase-smith-podcast/id1223780767?i=1000391237510 Produc…

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120. IT Trends 2025 with Roy Atkinson 37:58

1y ago37:58

37:58

In this episode, we explore the anticipated trends for 2025, focusing on budget predictions, the role of AI in IT support, and the importance of human experience in a rapidly changing technological landscape. The conversation highlights the contradictions in budget expectations, the challenges of AI adoption, and the productivity paradox that arise…

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(Cavs On The Break NBA Podcast Crossover) Cavs/Mavs talk with Jason Gallagher (Dirk+Kyrie+OVERREACTION or ONPOINT) 48:44

1y ago48:44

48:44

In this episode, Chase is joined by Emmy Award winning director, podcast producer, and Mavs fan Jason Gallagher to talk all things Cavs/Mavs. Host: Chase Smith Special Guest: Jason Gallagher Jarret Allen Episode: https://podcasts.apple.com/us/podcast/jarrett-allen-the-most-interesting-man-in-the-nba/id1525281746?i=1000677822001 Producer: Chase Smit…

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119. ITXM Insights - November 2024 19:14

1y ago19:14

19:14

In this episode of the IT Experience Podcast, Pasi , Sami, and Sakari discuss the latest trends in IT experience management, insights from recent industry events, and the importance of aligning priorities for improvement. They explore how AI is transforming the service desk, the significance of experience management in various business functions, a…

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118. How PepsiCo is Transforming IT and Global Business Services with Experience Management 35:43

1y ago35:43

35:43

How PepsiCo is Transforming IT and Enterprise Services with Experience Management Presented by Prashant Arora, PepsiCo, Inc. Prashant discusses the transformative strategies PepsiCo has implemented to streamline its services and enhance the end-user experience. Their journey has been one of innovation, leveraging the brightest talent, digital platf…

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117. Tiger Teams and Watermelons? ITXM Monthly 19:48

1y ago19:48

19:48

In this episode of ITXM Insights, Pasi Nikkanen and his team celebrate the 10th anniversary of HappySignals, reflecting on their journey and the evolution of experience management. They discuss the importance of shifting from IT support to a people-centric approach, highlighting recent blog posts that emphasize this theme. The conversation also cov…

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116. AI in ITSM: Avoiding the Hype with Stephen Mann 26:26

1y ago26:26

26:26

In this episode of the Happy Signals IT Experience podcast, Stephen Mann discusses the evolving landscape of IT Service Management (ITSM) with a focus on the impact of generative AI. He highlights the significant shift towards AI technologies in 2024, emphasizing the need for cautious adoption and a user-centered approach. Mann stresses the importa…

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(MULTIPOD CROSSOVER) Deadpool and Wolverine and Doom 55:31

1+ y ago55:31

55:31

Chase Smith and Damon Royster talk about Deadpool and Wolverine and the return of RDJ. HOST: Chase Smith Damon Royster PRODUCER: Chase Smith SPONSORS: Newark AutoBody https://autobodyofnewark.com/ THEME: Ronald Jenkees - Throwing Fire via Disorganized Fun The Press Play Podcast Network Follow us on Twitter: @thechasesmith / @presspalypods For Spons…

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115. David Barrow - What the TV show Ted Lasso can teach us about Service Management 46:30

1+ y ago46:30

46:30

In this conversation, David Barrow discusses his experience in IT service management, drawing parallels between the principles of service management and the themes in the popular TV show 'Ted Lasso.' The conversation delves into the importance of learning from failure, building communities of practice, and the human aspect of leadership and team dy…

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(Cavs On the Break NBA Podcast Crossover) IMMEDIATE REACTION: Cavs Hire Kenny Atkinson w/ Sam Amico and Chase Smith 41:45

1+ y ago41:45

41:45

In this episode, Chase and John discuss the hiring of new Cavs Head Coach Kenny Atkinson Hosts: Sam Amico Chase Smith Producer: Chase Smith Sponsors: BetterHelp https://betterhelp.com/cavsP3 *CavsP3 at checkout for 10% your first month The Press Play Podcast Network Follow us on Twitter: @cavsonthebreak / @pressplaypods…

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(The Fanfare Podcast Crossover) Stand By Me: Movie Report Card with Chase and JD 1:05:24

1+ y ago1:05:24

1:05:24

Chase and JD breakdown the 1986 summer classic movie Stand By Me. Hosts: Chase Smith JD Hyman Producer: Chase Smith Sponsors: Newark AutoBody www.autobodyofnewark.com www.autobodyofzanesville.com The Press Play Podcast Network Follow us on Twitter: @pressplaypods For Sponsorship plans and more information, please email: [email protected] …

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114. David Stewart - Breaking Free from Ticket Queue Silos 36:01

1+ y ago36:01

36:01

If your decisions or work impact the way IT support tickets are managed in your workplace, then this episode is for you. In this episode, David Stewart goes into depths of what his experience in IT has taught him about weaknesses in the current way of dealing with support tickets. He addresses the constraints of ticket queue silos, the challenges o…

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507: Unlocking Business Succession: The Power of ESOPs with Keith Butcher 24:48

1+ y ago24:48

24:48

In an interview with Jason Hartman, Keith Butcher, founder of Butcher Joseph, discusses business succession and Employee Stock Ownership Plans (ESOPs). With many business owners approaching retirement, ESOPs offer a tax-efficient way to transition ownership to employees. This model enhances employee retention and loyalty, providing long-term retire…

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(The Fanfare Podcast Crossover) The Sandlot: Movie Report Card with Chase and JD 1:05:00

1+ y ago1:05:00

1:05:00

Chase and JD breakdown the 1993 summer classic movie The Sandlot. Hosts: Chase Smith JD Hyman Producer: Chase Smith Sponsors: Newark AutoBody www.autobodyofnewark.com www.autobodyofzanesville.com The Press Play Podcast Network Follow us on Twitter: @pressplaypods For Sponsorship plans and more information, please email: [email protected] …

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(Cavs On the Break NBA Podcast Crossover) IMMEDIATE REACTION: Cavs Fire JB Bickerstaff w/ Sam Amico and Chase Smith 32:25

1+ y ago32:25

32:25

In this episode, Chase and John discuss the firing of Cavs former Head Coach JB Bickerstaff. Hosts: Sam Amico Chase Smith Producer: Chase Smith Sponsors: BetterHelp https://betterhelp.com/cavsP3 *CavsP3 at checkout for 10% your first month The Press Play Podcast Network Follow us on Twitter: @cavsonthebreak / @pressplaypods…

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113. Addressing the Watermelon Effect? ITXM Monthly - May 2024 20:29

1+ y ago20:29

20:29

In this episode of ITXM Monthly, the Sakari, Sami, and Pasi discuss the watermelon effect and how to address it. They share their experiences from the SITS Expo in London and highlight the increasing interest in experience management. They also discuss the importance of focusing on the end-user experience and productivity, rather than just traditio…

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(Cavs On the Break NBA Podcast Crossover) PLAYOFF PRESS: ROUND 2: CELTICS ADVANCE + RUMORS & HEADLINES: Mitchell Staying? JB Hot Seat? Garland/Allen Traded? 1:19:00

1+ y ago1:19:00

1:19:00

In this episode, Chase, John, and Sam lament the series loss to the Celtics and address ALL the offseason rumors. Hosts: Sam Amico Chase Smith John Sabol Producer: Chase Smith Sponsors: BetterHelp https://betterhelp.com/cavsP3 *CavsP3 at checkout for 10% your first month Newark AutoBody www.autobodyofnewark.com www.autobodyofzanesville.com The Pres…

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(Cavs On the Break NBA Podcast Crossover) PLAYOFF PRESS: ROUND 2: CAVS WIN GAME 2 - Series Tied 1-1 w/ Kenny Roda 55:47

1+ y ago55:47

55:47

In this episode, Chase, John, and Sam are joined by Kenny Roda to recap the Cavs game 2 victory over the Celtics in Boston. Hosts: Sam Amico Chase Smith John Sabol Guest: Kenny Roda Producer: Chase Smith Sponsors: Newark AutoBody www.autobodyofnewark.com www.autobodyofzanesville.com The Press Play Podcast Network Follow us on Twitter: @cavsonthebre…

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(Cavs On the Break NBA Podcast Crossover) PLAYOFF PRESS: ROUND 2: Cavs down 0-1 - Cavs/Celtics + Round 1 Chatter 1:03:00

1+ y ago1:03:00

1:03:00

In this episode, Chase, John, and Sam breakdown Game 1 of the Cavs/Celtics series and chat about their Round 1 victory over the Magic. Hosts: Sam Amico Chase Smith John Sabol Producer: Chase Smith Sponsors: Newark AutoBody www.autobodyofnewark.com www.autobodyofzanesville.com The Press Play Podcast Network Follow us on Twitter: @cavsonthebreak / @p…

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(Cavs On the Break NBA Podcast Crossover) PLAYOFF PRESS: ROUND 1: Cavs/Magic Games 4/5 - Cavs up 3-2 45:16

1+ y ago45:16

45:16

In this episode, Chase, John, and Sam breakdown Games 4 and 5 of the Cavs/Magic Round 1 Playoff Series. Hosts: Sam Amico Chase Smith John Sabol Producer: Chase Smith Sponsors: Newark AutoBody www.autobodyofnewark.com www.autobodyofzanesville.com The Press Play Podcast Network Follow us on Twitter: @cavsonthebreak / @pressplaypods…

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(Cavs On the Break NBA Podcast Crossover) PLAYOFF PRESS: ROUND 1: Cavs/Magic Games 1/2/3 - Cavs up 2-1 36:02

1+ y ago36:02

36:02

In this episode, Chase, John, and Sam breakdown the fist 3 games of the Cavs/Magic Round 1 Playoff Series. Hosts: Sam Amico Chase Smith John Sabol Producer: Chase Smith Sponsors: Newark AutoBody www.autobodyofnewark.com www.autobodyofzanesville.com The Press Play Podcast Network Follow us on Twitter: @cavsonthebreak / @pressplaypods…

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112. Future of IT Support - ITXM Monthly 21:51

1+ y ago21:51

21:51

In this episode, Pasi and Sakari discuss the future of IT support. They start by talking about the recently released Global IT Benchmark Report, which highlights the importance of understanding the experience of end users. They then explore various themes related to the future of IT support, including the importance of experiences and productivity,…

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111. Claire Agutter - How hard can SIAM be? 47:51

2y ago47:51

47:51

Claire Agutter, founder of Scopism, discusses the evolution of service management and the role of Service Integration and Management (SIAM). SIAM emerged from the outsourcing practices in the UK public sector and has become increasingly important as organizations work with multiple service providers. The focus of SIAM has shifted from managing larg…

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110. Darren Rose - Keys to success with ESM. (Enterprise Service Management) 41:06

2y ago41:06

41:06

In this episode, Darren Rose, a service management consultant, discusses enterprise service management (ESM) and its practical implementation. He emphasizes the importance of collaboration and cultural readiness within organizations to successfully implement ESM. Darren also highlights the significance of measuring and reporting to understand the c…

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In Defense of The Phantom Menace with Tommy Bechtold 55:43

2y ago55:43

55:43

In response to a NewRockstars tweet, Chase and Tommy defend Star Wars Episode 1 The Phantom Menace as the best prequel Star Wars movie. ANAKIN'S THEME YOUTUBE VIDEO: https://www.youtube.com/watch?v=CLtYC1-CsMQ HOST: Chase Smith GUEST: Tommy Bechtold THEME: Ronald Jenkees - Throwing Fire via Disorganized Fun The Press Play Podcast Network Follow us …

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109. The IT Leaders Guide to Employee Productivity - More smiles, less time wasted 24:55

2y ago24:55

24:55

This month's episode of ITXM Insights is about “More smiles, less time wasted”, so taking about productivity. Sami, Sakari and Pasi discuss updates, upcoming events, book recommendations, and the danger of relying solely on DEX tools. Main topic of this episode is the new Guide They also explore the business case for IT Experience Management and pr…

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(Cavs On the Break NBA Podcast Crossover) PostSeason Cavs + Bickerstaff on Gambling + DG in the clutch 47:18

2y ago47:18

47:18

In this episode Sam and Chase talk about the Cavs Postseason outlook, Coach Bickerstaff's comments on gambling, and talk about Darius Garland in the clutch. Hosts: Chase Smith Sam Amico Producer: Chase Smith Sponsors: Newark AutoBody www.autobodyofnewark.com www.autobodyofzanesville.com The Full 40 College Basketball Podcast https://podcasts.apple.…

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108. Monthly Insights: "Forrester: The Future Of IT Experience Monitoring is Human-Centric" - Feb 2024 16:56

2y ago16:56

16:56

The Monthly ITXM Insights February 2024Subscribe to our newsletter to keep up to date on the latest news around IT Experience Management, XLAs and Human-Centric IT at happysignals.com/itxm-insightsIn this episode, Sami, Sakari and Pasi introduce a new monthly format for the podcast where they discuss current issues in IT experience management. They…

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107. XLA 1.0 Contract Example #xla 13:46

2y ago13:46

13:46

Register for the ITXM Summit 2024 on January 31st:https://www.happysignals.com/itxm-summitIn This Episode we talk on XLA 1.0 Contract example and recommendations, it's your first step to XLAs with your outsourcing partners. This episode is related to the XLA whitepaper published by HappySignals and Bright Horse. Summary In this episode of the IT Ex…

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106. #XLA - Penalties vs Rewards in XLA Contracts 10:42

2y ago10:42

10:42

Register for the ITXM Summit 2024 on January 31st:https://www.happysignals.com/itxm-summitIn This Episode we talk on how to tackle Penalties vs. Rewards when it comes to XLA Outsourcing Contracts. This episode is related to the XLA whitepaper published by HappySignals and Bright Horse.Find the whole whitepaper here:https://www.happysignals.com/how-…

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105. Four Options on How to Bring #XLAs into Contracts 15:15

2y ago15:15

15:15

Register for the ITXM Summit 2024 on January 31st:https://www.happysignals.com/itxm-summitIn this episode, Pasi and Sami discuss bringing XLAs into Outsourcing Contracts. This episode is related to the XLA whitepaper published by HappySignals and Bright Horse.Find the whole whitepaper here:https://www.happysignals.com/how-to-incorporate-xlas-into-o…

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506: Navigating the Storm: A CEO's Tale of Business Triumph in Turbulent Times 20:45

2y ago20:45

20:45

Jason interviews Johnny Serpilla, former President of Camping World, about his book, "Life is Hard, but I'll be Okay", and his experiences in leadership and business. Johnny emphasizes the importance of approaching life with one heart and mind, the role of gratitude in leadership, and the impact of personal problems on work. Johnny also discusses t…