Best CoPilot Conversations Podcasts (2025)

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Ep83: What Entrepreneurs Really Need from Their EA 29:30

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1d ago29:30

29:30

What do entrepreneurs actually want from their Executive Assistants? In this episode, Nicky speaks with Andrew Chesnutt, CEO of The Authority Forge and a serial entrepreneur who’s built multiple seven-figure businesses, about what separates a good EA from a great one. Andrew shares a candid look at the realities of working with founders—many of who…

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The IT Burnout Episode: Running on Empty 25:35

1h ago25:35

25:35

Every night, IT professionals across the country go home and cry. They work until 10PM unpaid. They become "the guy" their entire organization depends on. They stay in toxic jobs because they feel guilty, or because people are counting on them, or because they simply can't imagine leaving. In this episode of The Catalyst by Softchoice, we follow tw…

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PiMC: Episode 747 - The Second Fattest Counselor In Philly 1:00:33

5h ago1:00:33

1:00:33

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What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins 1:20:14

5d ago1:20:14

1:20:14

Everyone's slapping 'agentic' on their AI products, but what does that even mean? Anne Jenkins, Vice President of Solution Architecture at Teneo, helps us separate substance from buzzwords. In this episode, Anne shares her expertise on agentic AI and the evolution of conversational AI technologies. We explore what truly makes an AI ‘agentic’ versus…

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Ep82: Strategic… Job Title or Mindset? 36:58

6h ago36:58

36:58

In The EA Campus EP82, Nicky Christmas dives into one of the most talked-about phrases in the Assistant world - Strategic Business Partner. Is it a genuine evolution of the role, or just a buzzword that’s been stretched too far? In The EA Campus EP82, Nicky unpacks what it really means to be “strategic” as an Executive Assistant, why it’s a mindset…

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PiMC: Episode 746 - You Get A Banana, You Get A Box: A RunDisney Special 1:05:38

3d ago1:05:38

1:05:38

All the news from the Wine and Dine 10k, and have you met Mr. Frank?

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Gemma Wenstrom from Kaia Health | Reducing MSK Costs with Digital, Human-Centered Care 44:15

14d ago44:15

44:15

How can employers rein in rising Musculoskeletal Pain (MSK) costs while giving people faster, easier relief? Christine welcomes Gemma Wenstrom, COO at Kaia Health, to unpack why musculoskeletal pain drives outsized spend—and how digital, multimodal care (motion tracking, education, coaching) empowers employees to self-manage earlier, avoid unnecess…

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The AI Adoption Episode: Freedom & Frameworks That Actually Work 20:52

19d ago20:52

20:52

What if the best employee AI adoption strategy is one most companies refuse to try? While business leaders rush to mandate AI from the top down, Softchoice discovered something counterintuitive: the most successful transformations happen when you let people experiment on their own terms. (Safely!) This episode takes you inside Softchoice's organic …

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15 million chats per year: Lessons in AI-driven customer conversations from Lloyds Banking Group with Cainan Wright and John Young 1:13:18

19d ago1:13:18

1:13:18

Once switched off during busy periods, Lloyds Banking Group’s chatbot now handles more than 15 million conversations a year. Learn what it really takes to build AI solutions that customers trust with their money. We sit down with Cainan Wright, Senior Product Owner, and John Young, AI Lead - Chatbots and Generative AI, from Lloyds Banking Group, to…

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#110 Turning Insights into Action with GenBl w/ Dr. Andreas Koeberl @ milo.ai 37:14

22d ago37:14

37:14

In this episode of the Process in Automation podcast, Sascha and Arno dive into the challenges of AI adoption and its potential to transform business intelligence (BI). Joined by Dr Andreas Koeberl, co-founder of Autonomous Minds, they explore the creation of Milo, a platform designed to make decisions and take actions autonomously within organizat…

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Season 7 Trailer: Small Teams, Big Dreams 1:53

18d ago1:53

1:53

For six years, The Catalyst brought you conversations with IT leaders solving hard problems. But we kept hearing stories that couldn't fit into a single interview—stories that needed multiple voices, conflicting perspectives, the messy truth of what it's really like out there. Season 7 changes everything. We're making audio documentaries—think This…

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PiMC: Episode 745 - The Drone Was Blown 1:03:33

18d ago1:03:33

1:03:33

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April Haberman from MiDOViA | Bringing Menopause Into the Workplace Well-Being Conversation 52:53

28d ago52:53

52:53

Christine Muldoon sits down with April Haberman, CEO and Co-Founder of MiDOViA, to discuss why menopause must be part of every workplace wellbeing strategy. From tackling stigma to building inclusive policies and sustainable culture change, this conversation reframes how HR can better support women through all life stages—not just the childbearing …

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Mastering context engineering in conversational AI with Martin Cross, Connect 58:16

28d ago58:16

58:16

In this episode, we dive into the art and science of context engineering with Martin Cross, President of Connect, a company that empowers enterprises to transform through the use of AI and automation. Martin shares how most businesses still approach AI with a technology-first mindset, deploying solutions before clearly defining the customer problem…

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Ep81: How Executive Assistants Can Shape Their Next Career Chapter 21:17

1M ago21:17

21:17

In Ep81 of The EA Campus Podcast, host Nicky Christmas explores how Executive Assistants can take control of their personal brand and rebrand themselves for the next stage of their career. If you’ve ever felt overlooked, underestimated, or ready for more responsibility but unsure how to communicate that growth, this episode is for you. Nicky breaks…

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PiMC: Episode 744 - It IS a Modern Courtesy..... 1:02:14

1M ago1:02:14

1:02:14

To say we're all over the place this week.....

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Ep80: Strategy, Change and Community: Building a Career You’re Proud Of 45:52

1M ago45:52

45:52

In this inspiring episode of The EA Campus Podcast, Nicky Christmas sits down with the brilliant Julia Schmidt, Executive Assistant, author, speaker, and Executive Vice Chair of IMA (International Management Assistants). Julia shares her remarkable 20-year journey from Brazil to Norway, highlighting the three key decisions that shaped her career: j…

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PiMC: Episode 743 - You Are Not Always Be Closin' 1:05:18

1M ago1:05:18

1:05:18

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Matt Burns from Atlas Copilot | Harnessing AI in HR Without Losing the Human Touch 34:08

1M ago34:08

34:08

How can HR truly harness AI without losing the human touch? Christine welcomes Matt Burns, Co-Founder of Atlas Copilot, to break down how AI is transforming HR from the trenches—not the ivory tower. From eliminating administrative burden to empowering people leaders with smarter tools, this episode dives deep into practical, people-first innovation…

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Ep79: Planning Social Events That Actually Work 39:48

2M ago39:48

39:48

In today’s episode, I’m joined by William Thomson—our go-to events guru at The EA Campus and a renowned events management expert with 20+ years’ experience. William has delivered multiple masterclasses for our community, and he’s partnering with me to bring The EA Campus Conference to London next April. We get practical about office socials and tea…

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PiMC: Episode 742 - Cameras and Crinoline 1:01:06

2M ago1:01:06

1:01:06

Old podcasters shake fist at cloud

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PiMC: Episode 741 - Man Fix! 57:07

2M ago57:07

57:07

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Making human-like voice AI accessible and affordable with NLX and Inworld 1:02:05

1M ago1:02:05

1:02:05

Voice AI is having a breakthrough moment. With large language models delivering unprecedented understanding and next-gen text-to-speech achieving near-human fidelity, the possibilities for immersive, scalable, and personalised customer experiences are greater than ever. We’re joined by Andrei Papancea (CEO & Co-Founder, NLX) and Kylan Gibbs (CEO & …

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Ep78: Building Autonomy Around Your Work 27:23

2M ago27:23

27:23

As Assistants, we’re often told to be the “magic behind the scenes”, quietly making everything happen while others take the credit. However, the truth is that building autonomy around your work and confidently sharing your achievements is essential if you want to grow in your role and be recognized for the value you bring. In this episode of The EA…

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AI, empathy, and the future of work with Ian Jacobs, Opus Research 1:13:19

2M ago1:13:19

1:13:19

What happens when one of the world’s leading analysts on customer service and conversational technologies sits down to unpack the future of AI? We explore the profound implications of AI adoption with Ian Jacobs, VP, Lead Analyst at Opus Research. We discuss how AI is transforming contact centres and customer service operations, from agent augmenta…

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EP77: Running the Show While Your Executive Is Travelling 52:29

2M ago52:29

52:29

When your Executive is out of the office, your role doesn’t slow down — it shifts gears. In this episode of The EA Campus Podcast, Nicky Christmas shares practical strategies for managing both sides of the job: supporting your Executive on the road and keeping the office moving in their absence. From setting clear communication rhythms and decision…

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PiMC: Episode 740 - Guilty...of Perfect Pitch! 1:03:21

2M ago1:03:21

1:03:21

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The Startup Powering The Data Behind AGI 56:15

2M ago56:15

56:15

In this episode of Gradient Dissent, Lukas Biewald talks with the CEO & founder of Surge AI, the billion-dollar company quietly powering the next generation of frontier LLMs. They discuss Surge's origin story, why traditional data labeling is broken, and how their research-focused approach is reshaping how models are trained. You’ll hear why inter-…

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Expert analysis of the best AI platforms in 2025 29:12

2M ago29:12

29:12

Gartner's Magic Quadrant for Conversational AI platforms is back in 2025! This is a must-watch for CX leaders seeking to make informed decisions about their AI tech stack. Here, we provide deep technology market analysis for artificial intelligence in customer experience. Whether you're looking to build AI chatbots, AI agents, Retrieval Augmented G…

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Ep 76: Thriving in Tech Startups with EA Courtney Sallis 35:40

2M ago35:40

35:40

In this Q&A, Courtney Salas joins me to unpack what it really takes to succeed as an Executive Assistant in a fast-paced tech startup. From organising constant change to stepping confidently into a strategic partnership, Courtney shares honest stories from life inside a 40-something-person scale-up—where there are no playbooks, just problems to sol…

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PiMC: Episode 739 - Sarah, We're Not Good..... 59:49

2M ago59:49

59:49

Taylor shows how smart and dumb he is all in one episode

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INTRODUCING: For the Innocent Season 3 | Amanda Knox, JJ Velasquez, and More 5:50

2M ago5:50

5:50

Hosted by Michael Semanchik, For the Innocent exposes the shocking reality of wrongful convictions through raw, first-person stories from the exonerated. Season 3 returns September 9th featuring powerful accounts from Amanda Knox, JJ Velasquez, Bruce Lisker— three exonerees whose names have become synonymous with injustice— and more. Through their …

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Machines that talk: How Toyota drives innovation in manufacturing with Kordel France 1:10:04

2M ago1:10:04

1:10:04

As one of the world’s largest car manufacturers, Toyota is giving its machines a voice using AI as a trusted partner to transform how cars are built and serviced. In this episode, we speak with Kordel France, Principal AI Engineer & AI Architect at Toyota, to uncover how artificial intelligence is reshaping production and maintenance globally. We e…

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Ep 75: Mastering Microsoft & Copilot with Shelley Fishel 38:13

2M ago38:13

38:13

In this episode, I’m joined by Microsoft Office maestro Shelley Fishel, founder of Tomorrow’s VA. Shelley has spent decades training assistants to get brilliant results with Word, Excel, PowerPoint, Outlook and now, of course, Microsoft Copilot. We dig into what’s genuinely useful right now, what’s coming next, and how EAs can lead the conversation…

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Smart Glasses, Smarter Living: The Next Digital Revolution 20:03

2M ago20:03

20:03

Send us a text In this engaging conversation, Will Johnson and Meghan Fasano explore the exciting advancements in AI technology, particularly focusing on AI glasses and computer vision. They discuss the potential of these technologies to enhance everyday life, from personal organization to fashion. The conversation delves into the implications of v…