Best CoPilot Conversations Podcasts (2025)

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A Deep Dive on Microsoft Copilot and Productivity With Will Nelson - Part 1 39:36

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7h ago39:36

39:36

Will Nelson is the Copilot Lead at Microsoft, where he leads federal executive engagements for Microsoft Copilot, focusing on AI applications. With a background in product operations, internal tooling, and early-stage tech companies, he has launched new products, built scalable systems, and bridged gaps between emerging tools and real-world outcome…

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S2 Ep 52: Hashtags, Handles, and How to Be Found Online 29:25

1d ago29:25

29:25

Social media isn’t just a place to post anymore—it’s where customers are actively searching, comparing, and deciding what to buy. In this episode, John, Kelly, and Jim explore how platforms like TikTok, Instagram, YouTube, LinkedIn, and Pinterest have evolved into full-fledged search engines—and what that means for your visibility. Key Themes & Ins…

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AI Bubble Fears, AWS CEO Slams Layoffs, DeepSeek V3.1 & Google’s 33x Efficiency Jump 57:16

3d ago57:16

57:16

Thanks for listening! ❤️ Chapters (01:55) - MIT report: 95% of generative AI pilots at companies are failing (08:14) - AWS CEO says using AI to replace junior staff is 'Dumbest thing I've ever heard' (14:22) - DeepSeek-V3.1 Release (18:55) - Build vs Buy in the Age of AI (27:02) - Google says it dropped the energy cost of AI queries by 33x in one y…

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Fin Conversations Ep3: The blueprint for scaling AI in customer service 20:04

3d ago20:04

20:04

In this episode, Senior Director of AI Support Ruth O’Brien and VP of Support Declan Ivory take you inside part two of Intercom’s AI Agent Blueprint: "Scale it." They share lessons from being the first support team in the world to deploy a generative AI agent and dive into the organizational shifts that make scaling the impact of AI possible. From …

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Why the Future of Urban Mobility Hangs on AI 32:12

3d ago32:12

32:12

What happens when AI, Sustainability, and Logistics collide? The result: smarter cities, greener fleets, and millions of optimised deliveries worldwide. In this episode, I talk with Richard Savoie, patent-holding engineer, entrepreneur, and CEO of Adiona Tech, the AI-powered delivery route optimisation platform trusted by Coca-Cola, Amazon, and Mar…

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AI’s Missing Link: How Data Readiness Unlocks AI’s Full Potential With Joe Luchs 33:44

8d ago33:44

33:44

Joe Luchs is the Founder and CEO of DatalinxAI, an AI-powered data refinery that simplifies customer data. As an expert in AI, AdTech, MarTech, and SaaS, he previously served as the Global Head of AWS and Amazon Ads at Amazon, where he led global partnerships and AI business development. Joe was also the Commercial Founder and Head of Revenue at Be…

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S2 Ep 51: Hey Siri, Who’s the Best in Town? 22:49

8d ago22:49

22:49

Voice search isn’t the future—it’s already changing how people make decisions right now. In this episode, the team breaks down how voice assistants like Siri, Alexa, and Google are shaping local search behavior—and why businesses that can’t answer clearly and conversationally are being skipped entirely. From structured data to review signals, learn…

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GitHub CEO Exits, Claude 1M Tokens, Gemma 3 & GPT-5 Tweaks 55:28

9d ago55:28

55:28

Thanks again for listening! Follow us on YouTube or wherever you get your podcasts. Discussed news articles GitHub just got less independent at Microsoft after CEO resignation — The Verge (Aug 11, 2025) Thomas Dohmke steps down; GitHub leadership folds more tightly into Microsoft’s CoreAI org. https://www.theverge.com/news/757461/microsoft-github-t…

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PiMC: Episode 737 - The Committee of Personalities 1:09:59

9d ago1:09:59

1:09:59

There's a contest! Listen for details!

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Exploring 'The Wheel': Clay’s rotational program creating future leaders through customer service 27:24

10d ago27:24

27:24

Ruth O’Brien, Senior Director of AI Support at Intercom, sits down with George Dilthey, Head of Support at Clay, to explore “The Wheel” – Clay’s 15-month rotational program that begins in customer service and develops the next generation of tech leaders. Find out more about The Wheel program here. See Privacy Policy at https://art19.com/privacy and…

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Stop Wasting Months on Vendor Research - Here's How to Approach it with AI in 2025 27:07

10d ago27:07

27:07

Are you tired of drowning in endless vendor comparisons and lengthy procurement cycles? Louise Baldwin from Archways talks about how to reduce the Vendor Research period and how we can start to recognise efficiencies across the organisation. Key points discussed in this episode: 💡 What's fundamentally broken about how organisations evaluate technol…

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Walmart Holiday Prep: Content, Conversion, and Ad Strategies With Michael Lebhar 28:39

15d ago28:39

28:39

Michael Lebhar is the Co-founder and CEO of SellCord, which helps brands scale and maximize sales on Walmart.com. He is also the Co-founder of Spawn Fitness, which manufactures high-quality workout equipment, and the CEO of Lebbro Industries Inc, a parent company for multiple eCommerce brands. With experience scaling and selling brands on Walmart M…

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S2 Ep 50: “Snap. Search. Sell.” — Why Visual Discovery Is Reshaping Online Visibility 33:49

15d ago33:49

33:49

🎙️ Episode Title: “Snap. Search. Sell.” — Why Visual Discovery Is Reshaping Online Visibility 🧠 Key Themes & Insights Visual search has gone mainstream: Whether it's finding shoes, fixing appliances, or sourcing hardware, snapping a photo and letting AI do the heavy lifting is quickly becoming second nature. The era of typing is fading: From shoppi…

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Fin Conversations Ep2: Inside The AI Agent Blueprint 20:13

17d ago20:13

20:13

We've just launched "The AI Agent Blueprint" – a two-part strategic map for launching and scaling AI in customer service. It's designed to help customer service, CX, and AI transformation leaders deploy fast, scale with confidence, and achieve meaningful business transformation with AI. In this episode, Senior Director of Human Support Bobby Staple…

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GPT-5 is here! But is it any good? 16:29

17d ago16:29

16:29

GPT-5 was released on the 7th August 2025, and has been making headlines in the tech world. In this episode of the Inspiring Tech Leaders podcast, I explore the following: 💡 GPT-5 now "thinks before it speaks" with internal chain-of-thought processing 💡 Massive reliability boost with a 26% reduction in hallucinations vs GPT-4o 💡 Strongest coding mo…

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NiCE & Cognigy: The AI arms race in CX has begun 45:22

20d ago45:22

45:22

The AI arms race in customer experience just got serious. We’re joined by industry legends Nerys Corfield (Injection Consulting), Jon Arnold (J Arnold & Associates), and Henry Iversen (boost.ai) to unpack one of the biggest AI moves in recent memory: NiCE’s $955M acquisition of Cognigy. We break down what this deal means for the future of AI-first …

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Conversational Search and the Changing Shopper Journey With Chris Perry 37:17

22d ago37:17

37:17

Chris Perry is the Co-founder and Chief Learning Officer at firstmovr, a satellite Center of Excellence (COE) for eCommerce education and change management. He is also an Executive Educator and Keynote Speaker at the Path to Purchase Institute. With over 12 years of experience as an eCommerce leader and executive educator, Chris aims to empower lea…

30d ago58:35

58:35

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Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold 1:02:31

1M ago1:02:31

1:02:31

From the hype cycle around AI to the real-world constraints enterprises face when adopting new tech, we explore the opportunities shaping the future of business communications in this episode. We’re joined by Jon Arnold, an independent tech analyst, for a conversation about the shifting landscape of enterprise communications. We talk about analysts…

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CTO Secrets - How Giles Lindsay Transforms Organisations with Agile Leadership 19:31

1M ago19:31

19:31

I’m excited to share this episode of the Inspiring Tech Leaders podcast, where I’m joined by the brilliant Giles Lindsay – CTO, Board Advisor, Agile thought leader, and Founder of Agile Delta Consulting. With over 25 years of experience leading digital transformation across startups, scale-ups, and global enterprises, Giles has a wealth of insight …

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Everyday AI for Everyday Productivity With Danny Silverman 37:15

1M ago37:15

37:15

Danny Silverman is the Founder and Digital Strategy and Growth Consultant at Silverstream Strategic Consulting. As a digital commerce executive, he has over two decades of experience in eCommerce, marketing, and general management consulting. Throughout his career, Danny has scaled a digital commerce agency 10x in three years, led marketing efforts…

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S2 Ep 46: What AI Really Wants from Your Website 1:35:27

1M ago1:35:27

1:35:27

AI search engines aren't guessing—they're scanning your content for clarity, consistency, and credibility. In this season wrap-up, we connect the dots across episodes to reveal what AI is actually looking for, and how smart businesses are adjusting their websites to stay seen. Next up: detailed show notes. One moment while I build those for you. He…

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S2 Ep 45: Clean Your Shop Window: AI Can’t Rank What It Can’t See 27:59

1M ago27:59

27:59

Most businesses don’t lose visibility because of bad content—they lose it because they stopped refreshing it. In this episode, the team unpacks why AI search engines rely on clarity, recency, and differentiation—and what happens when your digital “shop window” gets foggy. Key Themes and Insights Content That Doesn’t Evolve Gets Invisible: AI engine…

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S2 Ep. 44 You're Optimizing for Google - But What About ChatGPT? 19:49

1M ago19:49

19:49

Show notes Guest Spotlight – Seamus Smyth: Seamus brings deep insight into the evolution of SEO and how qualitative research and user behaviour are shaping today’s digital visibility landscape. His experience with AI and strategic positioning adds clarity to a fast-moving conversation. 🧠 Key Themes and Insights Search isn’t just search anymore Goog…

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OpenAI IMO Gold, AWS S3 Vectors, MCP Server Exposés, Sovereign Clouds & the Capex Surge 1:14:41

1M ago1:14:41

1:14:41

Thanks for listening—subscribe and leave a review! Announcing molab (marimo) Marimo debuts molab, a free, cloud‑hosted workspace for running and sharing reactive Python + SQL notebooks straight from the browser. https://marimo.io/blog/announcing-molab OpenAI LLM Claims IMO Gold Researcher Alexander Wei says an experimental OpenAI model solved 5 of …

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PiMC: Episode 734 - REP-PRA-SENTATIVE! 1:06:13

1M ago1:06:13

1:06:13

I know you THINK you know who said the title, but you'll be surprised!

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Reinventing QA and Training for the AI Era 33:02

1M ago33:02

33:02

As AI agents deflect more and more customer conversations, support teams are being thrown straight into the deep end. In this episode of The Ticket, Senior Director of Human Support at Intercom Bobby Stapleton chats with Mark Hughes, Co-Founder and CEO of SolidRoad - an AI-first training and QA platform transforming how CX teams ramp, upskill, and …

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Neurodiversity in Tech - A Conversation with James Davies 21:10

1M ago21:10

21:10

In this episode of the Inspiring Tech Leaders podcast I talk with James Davies, Managing Director for RP International across the UK, Europe, and North America, and a passionate advocate for neurodiversity as a Board Trustee at Digital Advantage. James brings both professional insight and deeply personal experience to the table, shedding light on: …

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Agents, Paywalls, and Browser Battles: The Race to Control AI's Digital Highway 1:00:51

1M ago1:00:51

1:00:51

Thanks for listening. If you enjoyed the episode please subscribe! MCP-B – Browser Model Context Protocol | mcp-b.ai MCP-B proposes a “USB-C for AI,” letting agents call site functions instead of clumsy click-automation. “MCP-B gives AI direct access to your website's functions instead,” promising smoother bot-to-web handshakes for everyone. https:…

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AI Driving Onsite Personalization at Scale With Darpan Saini 36:37

1M ago36:37

36:37

Darpan Saini is the CEO of App0, a generative AI platform that builds intelligent, human-centered digital assistants for companies. Previously, he co-founded Cloud Lending Solutions, which streamlined lending operations for major financial institutions before its acquisition by Q2. Darpan is also a member of the ELFA Innovation Advisory Council, wh…

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PiMC: Episode 733 - Taylor Has A Murderboard 1:03:01

1M ago1:03:01

1:03:01

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Proactive AI is Here - Investigating Proactor.ai, the new AI tool that thinks ahead 23:40

2M ago23:40

23:40

In this episode of the Inspiring Tech Leaders podcast I explore Proactor.ai, a new proactive AI assistant. AI assistants like ChatGPT, Copilot, and Manus are powerful, but they're reactive. They wait for you to ask the right question at the right time. In a fast-paced meeting or a critical sales call, that moment is easily missed. For too long, we'…