The Cisco Podcast Network is a collective of podcasts from across Cisco spanning technology to culture and everything in between. Hear from Cisco customers, partners, and Cisco insiders on the topics that matter most to you. Email us with your feedback and suggestions. Discover your favorite playlists today!
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CiscoChat Podcasts

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404 Script Not Found: Work and Working Out
24:47
24:47
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24:47We jump right in by talking...supplements? Kat may be Pablo Escobar, who knows. She makes her own preworkout, and the rules around here.Kat then has a fire alarm, so we had to restart the show halfway through (shoutout to our production team, this ended up flowing really well).We then get into what we meant to talk about: tips for balancing work an…
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Cisco SE Talks: Conversations on AI Featuring Jeetu Patel
20:15
20:15
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20:15We are LIVE with a powerful kickoff episode featuring Jeetu Patel, Cisco's President and Chief Product Officer.In this kick-off episode, Jeetu reveals the core philosophy reshaping Cisco: “Quality is priority zero.” This is not the Cisco you knew 20 years ago. It’s a company redefining itself as an AI market leader, the incredible impact of Cisco S…
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Shift Happens - Episode 3: Ready, Set, Grow Unlocking Cisco's New Partner Incentive Estimator
25:43
25:43
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25:43In this episode of Shift Happens, Jeff Edwards welcomes Sharon Price, Director of Strategy & Planning for Cisco’s Global Partner Organization, to unpack the new Cisco Partner Incentive (CPI) Estimator. Sharon shares how the tool helps partners model profitability, plan for growth, and align with the Cisco 360 Partner Program. Whether you're a partn…
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404 Script Not Found: Workplace Productivity
24:58
24:58
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24:58This week Kat and Ian are diving into one of their favorite topics - Workplace Productivity. We've heard Ian's terrifying email organization (or lack thereof before), but believe it or not, this week he's coming in hot with the productive tips. Tune in this week for WebEx features that even Kat didn't know existed, and a general education on online…
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Shift Happens Episode 1: Unpacking the Cisco 360 Partner Program
30:16
30:16
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30:16What really goes into the biggest partner program evolution Cisco has launched in 20 years? In this episode of Shift Happens, host Jeff Edwards is joined by two powerhouse leaders — Elisabeth De Dobbeleer, SVP of the Cisco Partner Program, and Rhonda Henley, VP of Americas Partner Sales — to unpack what’s new, what’s working, and what’s still in mo…
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Shift Happens - Episode 2: A 360 degree shift
27:11
27:11
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27:11Jason Gallo, Global VP of Partner GTM at Cisco, joins Jeff Edwards to unpack the latest evolution of the Cisco 360 Partner Program. From key truths about the new estimator tool to aligning partner investments with what’s next — this episode delivers the insights you need to lead with clarity and confidence.Tune in and get ahead of the shift.…
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Cisco Tech Stories - ep 24 - Snoop Dogged - NexusOS crisis
48:49
48:49
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48:49In this episode, Brandon tells us the story of the time a critical issue was discovered the day before the Cisco Live US event started. A race against the clock then starts to find a workaround before the attendees arrive. We discuss DHCP snooping and Cisco Live event network preparation.By Cisco
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Small Business, Big Solutions: A 360 View of Cisco's New Partner Program
25:00
25:00
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25:00New is always better, right? In this episode, Ian is joined Dave Soscia, Vice President of Cisco Product Management and Business Development at D&H Distributing to talk about his perspective on Cisco’s new partner program and how partners can optimize their profile before the launch date. Dave digs into how distribution can help partners with busin…
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AI…nightmares? Join Kat and Ian for a part two to their original AI episode - slightly spookier. Will AI take over our jobs, our thoughts, the world? Press play to co-conspiracy deep dive…but also hear practical takeaways on how Cisco is securing AI models. Kat confesses to a close relationship with Chatgpt, and Ian vents about the need to upgrade …
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ITOps Lessons From Outages at Google Cloud and OpenAI
17:25
17:25
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17:25Service delivery chains are often made up of a longer string of dependencies than you might expect. When an outage happens, the root cause might not be in your systems or even with a third-party provider you depend on. It could actually trace back to yet another third-party provider they rely on.We saw this phenomenon in action recently when some C…
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404 Script Not Found: Cisco Live (and In-Person)
10:20
10:20
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10:20Coming to you live...well at Cisco Live but in person! We dig into the week's biggest news from Cisco Live, from the actual notes Kat took during the sessions, to Ian's adventures.We also tackle the tough topics of what our Uber ratings are, how to pronounce "data," our thoughts on San Diego and what makes a good party at a conference. Something fo…
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404 Script Not Found: Influencer Marketing
20:28
20:28
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20:28We're talking everything influencer marketing this week, from the influencer(s?) themself. From internal influencers and employee advocacy to finding the right "celebrity" to support your brand, we share what we've learned. Shoutout to the Giggly Squad.Kat shares what goes into making good influencer content based on her own experiences, and we fin…
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Small Business, Big Solutions: Cloud Calling Secrets
21:17
21:17
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21:17Communication is key, and cloud communications have quickly become a critical component for businesses of all sizes, helping organizations stay agile in an increasingly digital-first world. Yet, many small businesses are still navigating the shift from outdated phone systems to modern, cloud-based solutions that unlock new opportunities for growth.…
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Level Up Your Cloud Monitoring With These Tips
18:33
18:33
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18:33Cloud monitoring requires holistic, end-to-end visibility across complex, interconnected environments rather than isolated metrics. Here are best practices CloudOps teams should keep in mind.———CHAPTERS00:00 Intro00:47 What CloudOps Should Focus On13:14 Decision-making16:25 AI17:53 Get in Touch———For additional insights, check out the links below:-…
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We're doing hot pilates, but not today...Today we are talking red flags, from two people lucky enough to work at a company with lots of green ones. We have a laundry list of things that tell you to stay FAR away from that company, and Kat definitely works through some past trauma from her first job...Lots to take in, but we definitely missed a few!…
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In this episode, we host Dimitar Dimitrov a Collaboration expert in Webex Calling who tells us a story about dead air. All calls are working fine except sometimes, people can't hear each other at all. From a classic problem description, they end up troubleshooting the whole network hunting after the lost packets. Dimitar also works with AI and tell…
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We're talking digital marketing, but what does that actually mean? We kick off and dig in on why we think it is too broad of a term. Are social media managers the new real estate agents? Everyone thinks they can be one, but there is a lot that goes into it! Kat gives her hit list of digital marketing best practices (10:50) off the cuff and flexes h…
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Decoding Stealth Outages: Strategies for Digital Resilience
17:04
17:04
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17:04Just because an outage is subtle, doesn’t mean it’s harmless. Learn how to catch those pesky “stealth outages” that can so easily slip under the radar, and also unpack recent service disruptions at Slack, Microsoft 365, and X.CHAPTERS00:00 Intro00:56 Slack08:16 Microsoft 36511:22 X13:26 Outage Trends: By the Numbers16:26 Get in Touch———For addition…
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We're back with an episode we actually did research for! Kat admits she's learning something from Ian? (7:48 if you don't believe it either), and at 9:18, Ian gets nervous deciding 404's niche. On top of the laughs, this week you get Kat and Ian's LinkedIn learnings and best practices - from an emoji in your name to best practices to boost your pos…
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Kat got hacked...again? Guys we are not security experts if that was not clear. Both Ian and Kat have been on the road, and they have some takes on people's travel habits and what proper etiquette should and should not be in 2025. From who gets the armrest to how you should sit when you are waiting at the gate, we have you covered (we think).If you…
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A Story of Scale: Geoff Huston on the Evolution of Network Architecture
45:50
45:50
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45:50Journey through the evolution of network architecture and explore what the future might hold in this conversation with APNIC’s Chief Scientist Geoff Huston.Geoff and The Internet Report team will cover how the Internet has transformed significantly over the past four decades, scaling to meet rapidly growing demand. And they’ll also discuss how the …
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We're handing out tariffs, but not the kind you think! This episode is all about things we don't like at work, and thus wish we could tariff. From wearing many hats to meetings after hours, we run the gamut of everything that irks us at work. Follow along at home, and let us know what you would tariff! This episode does NOT contain political views,…
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Kat is an Oura Ring snob, and thinks Apple Watches are "trash," while Ian is #TeamAppleWatch.We then get into voice memos and how many texts the average person we get each day (turns out Ian needs more friends)! We wrap up talking VR goggles and glasses, and how we think it may be a bridge too far, even if the Webex roadmap has a lot of cool stuff …
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Cisco Tech Stories - ep22 - Breaking (CX) Lab
54:32
54:32
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54:32In this episode, we receive Regis Baudin, Technical Leader for the CXLabs department in Europe. He is responsible for the operations of the biggest lab of the continent (Cisco has bigger labs in the US and Bangalore) and explains to us what are the challenges of hosting a gigantic lab where hundreds or thousands of engineers come to reproduce custo…
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Troubleshooting Tips & Outages at Zoom, Spotify & More
16:40
16:40
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16:40Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams.Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you.CHAPTERS:00:00 Intro00:52 Zoom Outage04:40 SAP Concur Di…
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404 Script Not Found: Gaslighting LinkedIn
21:11
21:11
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21:11Kat is back from her wedding, and everyone is circling back with her, which begs the question: do you reply to sales reps who slide into your LinkedIn DMs? What about cold emails?Ian shares a tip to help filter out spam on LinkedIn, and maybe even make your profile more memorable. We then try to figure out how spam filters work before coming up wit…
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Full disclosure: Ian sounds like he is underwater (but is just stuffed up). Not all heroes wear capes.We jump in by discussing how AI is changing the eComm game. Then discuss the need for making eComm in the channel more prevalent and easier, utilizing what we see in B2C. We wrap up with Kat's questionable relationship with sales (and tee up a futu…
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Why Even 1% Packet Loss Can Impact User Experiences
23:16
23:16
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23:16Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%.This might be a mistake. Tune in for a deep dive into research findings suggesting that even 1% packet loss can significantly impact user experie…
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We start with a recap of Ian's trip to Japan (spoiler: it was awesome). We then get to discussing Webex backgrounds with some very serious opinions - are you a virtual background person?We wrap up by identifying ways to create balance at work, especially at a company that is heavy on meetings. Also, we definitely don't want to return-to-office, but…
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S6 E4: Talking Creativity, AI, and the future of IT with Fletcher Previn
13:29
13:29
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13:29AB sits down with Cisco’s CIO, Fletcher Previn, to talk about the role IT plays in driving business success. Fletcher shares his thoughts on the skills needed for the future of IT, how AI can enhance human potential, and why individual creativity can drive even better IT experiences and outcomesBy Cisco
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In today's episode of the Cisco Leadership Podcast, we speak with Matt Gillies, Chief Architect and Cisco Fellow, Global Solutions Engineering. Matt shares his career journey, insights into how he keeps his skills sharp, and how he navigates an ever-evolving technology landscape.By Cisco
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404 Script Not Found: Ins and Outs of 2025
18:26
18:26
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18:26Ian and Kat jump right in on what is in, and what is out for SMBs in 2025. Ian tries to explain the cloud to you like you're five, and in doing so shares an interesting anecdote about his old employer. We also apologize to our own employer on our social media habits...Lots to get through in a short time. It's a fun one! Learn more about Cisco's sol…
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Kat flexes her security knowledge. Ian digs in on some issues facing SMBs today, and a state of the union for security as it stands. Also...we share how many of our passwords are compromised, and apparently Kat has been breached before. Not good! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html…
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AI, brought to you by two people who use too much ChatGPT (but not on our work computers). Ian and Kat dig into if AI is making us dumb, how it can be implemented for businesses and where we think it is going, all while trying to not get too doom and gloom. "AI isn't going to replace people, but people who use AI are going to replace people who don…
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Cisco Tech Stories - ep 21 - It's a Hard NOC Life
1:04:02
1:04:02
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1:04:02This is a special episode recorded live at Cisco Live EMEA Amsterdam with the NOC team digging into how they deploy a network in a matter of days.By Cisco
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Small Business, Big Solutions: Partner Marketing's Evolution
22:41
22:41
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22:41SMB is an entirely partner-driven channel, and yet so many manufacturers miss the mark when it comes to scaling through their partners. Marketing has evolved, yet strategies have not. How do we ensure our partners are getting the right content and resources to effectively create awareness and demand?To answer this question, and dig into trends shap…
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Understanding Service Disruptions at X, Workday & Mastercard
16:56
16:56
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16:56Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it’s so important to quickly (and accurately) identify the root cause of an outage.———CHAPTERS:00:00 Intro00:59 X Outage07:08 Workday Outage11:00 Mastercard Service Disruption14:48 By the Numbers16:05 Get in Touch———For additional insights, check out The I…
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Cisco Optics Podcast Ep 63. Why some optics are good for AI and some aren’t (5/5)
17:30
17:30
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17:30I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In E…
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Cisco Optics Podcast Ep 62. Why some optics are good for AI and some aren’t (4/5)
13:59
13:59
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13:59I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In E…
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Cisco Optics Podcast Ep 61. Why some optics are good for AI and some aren’t (3/5)
12:03
12:03
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12:03I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In E…
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Unpacking the Slack Outage & Other Backend Issues
18:38
18:38
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18:38Dive into the recent Slack outage and disruptions at Microsoft 365, Grafana Cloud, and Otter.ai—plus, explore key takeaways for ITOps teams.———CHAPTERS:00:00 Intro00:48 Slack Outage06:55 Microsoft 365 Outage11:44 A Pair of Otter.ai Outages14:21 Grafana Cloud Disruption15:55 By the Numbers17:58 Get in Touch———To learn more about how to deliver seaml…
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S6 E3: Talking Empathetic Leadership, Employee Wellbeing, and the Future of HR with Kelly Jones
21:02
21:02
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21:02AB sits down for a fun, informative, in-person chat with Kelly Jones, Cisco’s Chief People Officer, to discuss a variety of topics ranging from empathetic leadership to wellbeing in the workplace to future trends that could transform the HR landscape in 2025.By Cisco
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Tech Stories - ep 20 - Asynchronous Secrets and Pythonic Power
55:34
55:34
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55:34In this episode, we interview Jonathan Slenders, lead python developer at Cisco who takes us on adventure along his automation tools developped before and during his Cisco tenure. We discuss how terrible networking engineers are at coding and how we can reconcile both worlds.By Cisco
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Cisco Optics Podcast Ep 60. Why some optics are good for AI and some aren’t (2/5)
14:48
14:48
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14:48I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In E…
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Cisco Optics Podcast Ep 59. Why some optics are good for AI and some aren’t (1/5)
13:11
13:11
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13:11I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In E…
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Configuration Mishaps Strike Again: Asana Outages & More News
31:00
31:00
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31:00Outages connected to configuration mishaps were a common theme last year, and we’ve continued to see incidents like these in 2025. Configuration changes triggered two consecutive Asana outages in early February, and configuration or update-related issues may also have contributed to recent disruptions at Barclays, ChatGPT, Jira, and Discord.Tune in…
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In today's episode of the Cisco Leadership Podcast, we will hear from John Dorval, Senior Vice President of Americas Service Provider at Cisco. In this discussion, JD will share his professional journey through 25 years of leadership at Cisco, his approach to guiding teams through transformative industry shifts, and what it takes to build high-perf…
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Episode 9 - AI Unleashed: Strengthening Cisco’s Strategy with Solutions Engineers
57:44
57:44
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57:44In this episode of SE Unleashed, we dive into the transformative impact of Artificial Intelligence and explore how Cisco is empowering engineers and businesses to harness its full potential. We’ll be joined by an engineer and an engineering leader to discuss the value AI brings, the challenges customers face, and how Cisco is uniquely positioned as…
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In today’s episode of the Cisco Leadership Podcast, we will hear from Marcus Moffett, Vice President of Solutions Engineering -Americas. Marcus' story is one of grit, perseverance, and passion for people and technology. Marcus shares his career journey and his leader, leader approach to leadership. Tune in to to hear how Marc has applied his life l…
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Small Business, Big Solutions: Is SASE Killing the Firewall?
19:53
19:53
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19:53Video killed the radio star, and SASE killed the firewall. While it may not be as catchy, it might be just as valid. The shift to the cloud changed the way businesses work, and now it is having impacts on how they protect themselves. To dig into this bold statement, and unpack the impact AI will have on small and medium businesses, Ian is joined by…
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