Best Automation Town Podcasts (2025)

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Efficient Automation for Short-Term Rentals with Scott Sherin by Hospitable Hosts 22:22

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3h ago22:22

22:22

In this episode of the Hospitable Hosts Podcast, our guest is Scott Sherin, founder of Trusted Stays and a short-term rental owner. Scott shares his journey into short-term rentals, emphasizing the importance of automation and technology in streamlining hosting. He discusses how AI and tools like Zapier can save time and improve guest experiences. …

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Are You Forcing Summer When It’s Actually Winter? | Ep. 105 13:47

3h ago13:47

13:47

What season is your business actually in—and are you using the wrong playbook for it? In this conversation, Ethan and Justin break down why so many entrepreneurs hit burnout, stall out, or spiral into frustration. It’s not that you’re off track. It’s that you’re operating with summer expectations in a winter season. This episode may seem like a cas…

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How can enterprises become fluent in AI? (VOX 2025 conference recap!) 25:02

1h ago25:02

25:02

Send us a text At VOX 2025, one thing was clear: the best brands aren’t just adopting AI — they’re becoming fluent in it. In this episode of Deep Learning with PolyAI, Michelle Schroeder, CMO of PolyAI, sits down with Christopher Osborne, PolyAI’s Chief Product Officer, to unpack what we learned from our annual conference about how the world's top …

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Jyll Saskin Gales on Performance Max, AI Max, Audiences, Targeting & More | PPC TH 119 45:12

6d ago45:12

45:12

Host Frederick Vallaeys sits down with Jyll Saskin Gales, Google Ads educator, coach, and author of Inside Google Ads, to unpack how automation has changed the craft of PPC.They cover why “guiding, not controlling” is the new marketer’s mantra, how to optimize Performance Max campaigns without illusions of control, and why bidding may now matter mo…

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From 2 to 220: The Checkmate Rentals Expansion Story with Hospitable Hosts 31:46

1d ago31:46

31:46

In this episode of the Hospitable Host Podcast, we interview Chad Phyllis, the founder of Checkmate Rentals, a short-term rental property management company. Chad shares his journey from managing two properties to overseeing 220, emphasizing the importance of a hospitality-first mindset, effective communication, and the role of design and amenities…

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Are You Really Prepared? Or Are You Just Winging It? | Ep. 104 18:52

8d ago18:52

18:52

What separates pros from amateurs? It’s not experience. It’s not talent. It’s how you prepare when the stakes are high and the room goes dark, literally. In this episode, Ethan and Justin dismantle the illusion of being “ready” and expose how most people are just hoping things go smoothly. From sixth-grade science raps to international keynote talk…

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Listings Management - Hospitable Town Hall, October 29, 2025 1:17:15

8d ago1:17:15

1:17:15

At this Hospitable Town Hall, the team demonstrated new listings management features and discussed upcoming improvements to fee management, property details navigation, and amenities consolidation across different booking platforms. Sleep easy, host confidently with Hospitable. Automate your guest messages, sync your calendar across booking channel…

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4,000+ Bookings Later: Short-Term Rental Insights from Luke Carl 29:03

9d ago29:03

29:03

On this episode of the Hospitable Hosts podcast, our guest is an expert in scaling his short-term rental business, operating at a level few hosts ever reach - Luke Carl, Educator and Co-Founder of The Short Term Shop. Luke is responsible for over 4,000 short-term reservations and is the proud owner of the longest-running Airbnb in the Smoky Mountai…

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AI Browser Battles & Video Wars: The Tools You Should Be Using Now | Ep. 103 13:21

15d ago13:21

13:21

What if your next promotion didn’t involve more people—but more robots? In this solo episode, Ethan King breaks down the next major shift in business and leadership: agentic browsers and the rise of AI-powered digital employees. If you’ve been sleeping on tools like ChatGPT Atlas or Perplexity’s Comet, this is your wake-up call. Ethan shares real u…

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Empowering Hosts: Significance of Short-Term Rental Advocacy with the Right to Rent Collaborative 20:33

22d ago20:33

20:33

In this episode of the Hospitable Hosts podcast, we discuss the importance of advocacy in the short-term rental industry with Julie Marks from the Right to Rent Collaborative. We talk about the need for organized associations to represent hosts and the funding challenges they face. Julie explains the various grant opportunities available for associ…

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Why You Resist Change, Even When It Helps You | Ep. 102 28:01

22d ago28:01

28:01

What if your team isn’t resisting change, but resisting being changed? In this episode, Ethan and Justin explore why people push back on innovation, even when it clearly improves their work. From AI workshops to leadership missteps, they share firsthand stories and powerful frameworks that challenge how you think about transformation. They introduc…

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Can we solve AI's "deer-in-headlights" problem? (with Dan Miller, founder of Opus Research) 33:00

26d ago33:00

33:00

Send us a text The conversational AI market has exploded: ~650 companies, even more tools, and way too many promises. For business leaders, navigating all this can be paralyzing. In this episode of Deep Learning with PolyAI, your host Nikola Mrkšić sits down with Dan Miller, founder of Opus Research and the analyst who coined the term "conversation…

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Should hyper-growth brands still pick up the phone? (with Austin Towns, CTO of Hello Sugar) 24:35

25d ago24:35

24:35

Send us a text Hello Sugar is one of the fastest-growing service brands in America, with more than 140 locations and counting. From the start, they built a text-first, digital experience that customers loved. But growth brought new insights: even in a digital-first world, voice calls were still critical to winning — and keeping — customers. In this…

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Hospitable Town Hall, October 15, 2025 1:02:54

27d ago1:02:54

1:02:54

In this Town Hall, the Hospitable team provided updates on recent events, initiatives, and product developments, including improvements in support team performance, fee structures, and new features for hosts and guests. The team discussed upcoming changes to listing management, onboarding processes, and the integration of various platforms, while a…

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The Insider: Pierre-Camille Hamana on Hospitable and $HOST 37:17

29d ago37:17

37:17

This is a special episode of the Hospitable Hosts podcast. Our CEO, Pierre-Camille Hamana, answered questions from our community members. We decided to share his answers on the podcast as well. PC discusses the company's vision for community ownership, the role of the $HOST token, and the future growth strategies aimed at increasing the company's v…

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Stop the Slop: How to Use AI Authentically (Without Sounding Like Everyone Else) | Ep. 101 15:46

1M ago15:46

15:46

Are you adding value, or just adding noise? In this episode, Ethan and Justin confront the AI-content crisis unfolding on LinkedIn. Why does it all sound the same? Why are smart ideas being ignored just because the wrapper screams ChatGPT? And more importantly, how do you avoid becoming part of the problem? They dig into how to use AI as a tool wit…

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Beyond OTAs: Building a Resilient Short-Term Rental Business with Damian Sheridan 22:14

1M ago22:14

22:14

By Hospitable

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Episode 100! 🤯 Are You One Streak Away From A Breakthrough? 19:56

1M ago19:56

19:56

By Ethan King, Justin King

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Hospitable Town Hall, October 1, 2025 1:02:38

1M ago1:02:38

1:02:38

This Hospitable Town Hall covered significant updates on community investment and token value, along with the launch of new initiatives for investor education and monthly updates. The team discussed various product improvements and feature updates across multiple areas, including pricing, marketplace functionality, and AI auto-reply capabilities. T…

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Mastering the Art of Short-Term Rentals with Shawn Moore from Vodyssey 24:40

1M ago24:40

24:40

In this episode of the Hospitable Hosts podcast, Shawn Moore, founder of Vodyssey, shares his extensive 26-year-long experience in the short-term rental industry. He discusses his journey from traditional real estate investing to focusing on vacation rentals, the importance of creating unique guest experiences, and the challenges of property manage…

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How to Perform at Your Best, Even When You Feel Your Worst | Ep. 099 11:32

1M ago11:32

11:32

What do you do when your body says no, but your life demands a yes? In this raw and relatable episode, Ethan and Justin hit record right after admitting the same thing—they’re exhausted. But instead of hitting pause, they share how they keep showing up with energy, presence, and purpose even when their tank is empty. This isn’t a celebration of bur…

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Why do LLMs ramble on and on? (with Oliver Shoulson, Lead Dialogue Designer at PolyAI) 33:01

2M ago33:01

33:01

Send us a text Large language models are powerful tools — but why do they ramble on and on instead of just getting to the point? In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits down with Oliver Shoulson, one of PolyAI’s original dialogue designers, to unpack why LLMs talk the way they do, and what that means for building natural-so…

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Why Direct Bookings Are the Future of Short-Term Rentals 13:06

2M ago13:06

13:06

In this episode of the Hospitable Hosts podcast, we spoke with Carrie Nilsen about her journey into the short-term rental industry and the creation of Inndirectly, a platform designed to help hosts gain more direct bookings. We discussed the importance of independence from major booking platforms, the benefits for both hosts and guests, and the fut…

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Google's New Secret Project Could Reshape Reality Itself | Ep. 098 14:45

2M ago14:45

14:45

What if you could design the Matrix with just a prompt? What if we could experience detailed, realistic worlds that mimic reality—and we could all create these worlds by just typing a few words? In this episode, Ethan and Justin react to Google's Genie 3 project, a revolutionary AI that builds infinite, photorealistic virtual worlds in real time. I…

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How to Dominate Social Media with Discount Paid Ads 16:43

2M ago16:43

16:43

Hey everybody and welcome back to the social media ad machine podcast. …and by the way, we’re increasingly receiving messages from all kinds of businesses wanting to know if they can leverage the power of the Ad Machine to run social media campaigns for their business and the answer is yes! Right now we’re working with everyone from landscape garde…

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Are "silent complaints" killing your brand? (with Adrian Swinscoe of Punk CX) 37:25

2M ago37:25

37:25

Send us a text Most companies measure CX through surveys, reviews, and dashboards. But there is real danger in “silent complaints”: the underwhelming experiences that customers never report, but quietly share with friends or that stop them from coming back. In this episode of Deep Learning with PolyAI, your host Nikola Mrkšić sits down with Adrian …

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Hospitable Town Hall, September 17, 2025 59:45

2M ago59:45

59:45

This Hospitable Town Hall provided updates on the company's significant growth, including employee count, customer base, and evolution from an automated messaging product to its current status. The meeting covered discussions about Hospitable's community ownership structure, product development approach, new pricing plans, and upcoming product upda…

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Welcome Screen: Bringing Hotel-Level Professionalism to Short-Term Rental Hosts 16:33

2M ago16:33

16:33

On this episode of the Hospitable Hosts podcast, our guest is Dylan Williams, CEO of Welcome Screen. We discuss Welcome Screen's innovative digital guest experience platform designed for vacation rentals. We also covered the journey of creating Welcome Screen, its benefits for enhancing guest experiences, personalization options, unique customer fe…

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How to Stack Small Wins That Lead to Big Success | Ep. 097 9:43

2M ago9:43

9:43

Why do so many people achieve big things but still feel like imposters? In this episode, Ethan and Justin break down why small, personal wins often matter more than flashy achievements. Forget the Instagram version of success. This is about redefining what it means to win on your own terms. Justin opens up about pride, performance, and the mental b…

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Is agentic AI the answer to broken analytics? 29:41

2M ago29:41

29:41

Send us a text Analytics has always been the hardest part of the contact center. Dashboards are slow, incomplete, and rarely used outside of specialist teams. But what if analytics could be as simple as asking a question? In this episode of Deep Learning with PolyAI, your host Nikola Mrkšić brings back Damian Sasso to explore how agentic AI is tran…

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PPC in the Age of AI: Amy Hebdon on Control vs. Automation | PPC TH 118 1:01:07

2M ago1:01:07

1:01:07

Watch the video version: https://youtu.be/pd3_0RNn0Ng In this episode of PPC Town Hall, host Frederick Vallaeys (CEO & Co-founder of Optmyzr) sits down with Amy Hebdon, founder of Paid Search Magic and one of the most influential PPC experts in the industry.Amy brings 20+ years of hands-on experience in paid search and shares her perspective on how…

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Scaling a Short-Term Rental Business the Smart Way 21:29

2M ago21:29

21:29

In this episode of the Hospitable Hosts podcast, we took a little trip to the South of France with Oihan Campandegui. Oihan shares his journey from working in hospitality to managing a successful real estate business in the South of France. He discusses the challenges and growth he experienced, the importance of technology in streamlining operation…

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You’re More Innovative Than You Think—Here’s Proof | Ep. 096 7:13

2M ago7:13

7:13

What if your biggest breakthrough is buried in the way you already think and move? Many people assume innovation belongs to Silicon Valley geniuses or futuristic tech founders. But what if innovation is less about code and more about creativity within your own life’s constraints? In this powerful episode, Ethan and Justin unravel a surprising reali…

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Your new favorite colleagues aren’t human 32:15

2M ago32:15

32:15

Send us a text We all know AI agents can answer calls (with varying success rates depending upon their sophistication). But what if AI agents could also help CX leaders analyze their deployments, ask questions about their unique challenges and opportunities, and continuously improve? In this episode of Deep Learning with PolyAI, Nikola Mrkšić sits …

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Hospitable Town Hall, September 3, 2025 1:03:29

2M ago1:03:29

1:03:29

This Town Hall meeting focused on operational updates and new features for Hospitable's platform. The team demonstrated new AI-powered features for issue tracking and cleaning checklists, and announced a marketplace integration for cleaner management and real-time tracking capabilities. The discussion concluded with updates on upcoming community ev…

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Introducing Hospitable Marketplace featuring Cleanster 1:17:18

2M ago1:17:18

1:17:18

We've got a special episode of the Hospitable Hosts podcast this week. Hospitable's CEO, Pierre-Camille Hamana, interviews Derrick Agyiri, Co-Founder and CFO of Cleanster, introducing Hospitable Marketplace. They discuss the challenges of cleaning in the short-term rental market and how Cleanster aims to revolutionize the cleaning service industry.…

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Did OpenAI’s Realtime API just change everything? 32:33

2M ago32:33

32:33

Send us a text 🚨 OpenAI just made its Realtime API generally available, and it's got everyone talking. But is it a true game-changer, or just another update? In this episode, your host Nikola Mrkšić (Co-founder & CEO, PolyAI) is joined by Shawn Wen (Co-founder and CTO, PolyAI) to break down what this release really means: 🔹 Why Realtime API could k…

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The Dark Side of Positive Thinking (No One Talks About This) | Ep. 095 13:33

2M ago13:33

13:33

"When everything gets reframed, nothing gets felt." — Ethan King In this eye-opening episode of King Moves, Ethan and Justin unpack the uncomfortable truth behind a habit that’s praised in self-help circles but quietly sabotaging your growth: chronic reframing. When every challenge is spun into a lesson, when every failure is dressed up in silver l…

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Behind the Tech: How Dialogue Design Really Works (Deep Learning with PolyAI podcast, Ep. 82) 39:22

2M ago39:22

39:22

Send us a text Ever wonder what really makes an AI voice feel human? In this episode of Deep Learning with PolyAI, an all-star panel from our dialogue design and engineering teams takes you behind-the-scenes to share how the hardest part of CX automation actually works. From latency and personalization to multichannel design and our in-house Raven …

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The Direct Booking Advantage: Take Control of Your Short-Term Rental Business 25:05

3M ago25:05

25:05

In this episode of the Hospitable Hosts podcast, our guest is Abby Grous from the Hospitable product management team. We chat about the importance of direct bookings for hosts, the benefits of taking control of bookings, the unique features of Hospitable Direct, and the latest product updates. Abby shares insights on how hosts can get started with …

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Lessons From 20 Years in PPC: How Agencies Should Prepare For The Future | PPC TH 117 45:45

3M ago45:45

45:45

Watch the video version here: https://youtu.be/97H74PpxrIE Frederick Vallaeys sits down with Aaron Levy, long-time PPC leader and now Optmyzr Evangelist, to talk about the future of paid search, AI, and agency life.Aaron has spent nearly 20 years in paid search, from helping DuPont launch its early marketing programs to running a 115-person team at…

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The Dangerous Lie About Hard Work | Ep. 094 11:47

3M ago11:47

11:47

Is hustle without mastery just wasted motion? You show up. You grind. You hustle. But what if none of that is moving the needle because your effort isn’t effective? In this episode of King Moves, Ethan and Justin unpack a powerful insight from a world-class speaker who built a literal Ninja Warrior rig on stage to make a point: practice alone is in…

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Hospitable Town Hall, August 20, 2025 59:29

3M ago59:29

59:29

This Hospitable Town Hall covered updates on various platform features and integrations, including connectivity improvements, property management systems, and design interface modifications. Multiple team members presented progress on direct booking capabilities, pricing features, and AI-powered tools, while addressing specific user questions about…

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Raven v2 and the Race to Smarter Voice Agents with Matt Henderson (Deep Learning with PolyAI, Episode 81) 33:07

3M ago33:07

33:07

Send us a text In this episode, your host Nikola Mrkšić sits down with Matt Henderson, VP of Research at PolyAI, to unpack the state of large language models, their quirks, and what really matters when building smarter voice agents for customer service. Join us for a discussion on: - Why GPT-5 may feel more incremental than game-changing - Why reas…

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Making Real Estate Dreams a Reality: Keith Hazle's Journey 18:15

3M ago18:15

18:15

In this episode of the Hospitable Hosts podcast, Keith Hazle shares his journey into the short-term rental market, discussing his experiences as a property manager and the challenges he faces. He emphasizes the importance of technology in managing properties efficiently and the qualities that make a great property manager. Keith also highlights the…

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The Death of Partying and How It Impacts Your Business | Ep. 093 17:32

3M ago17:32

17:32

What if the real problem isn't that people aren't going out... it's that they've stopped showing up for life? Across the board, Americans are spending 50% less time at social events than they did two decades ago. For young adults aged 15 to 24, the drop is even steeper at 70%. But this isn’t just a change in weekend habits. It’s a warning sign. Peo…

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“Everybody wants AI, nobody wants BS” with Brian Jeppesen, Fertitta Entertainment 33:22

3M ago33:22

33:22

Send us a text Brian Jeppesen, who serves as Director, Contact Center Operations at Fertitta Entertainment, joined your host Nikola Mrkšić to discuss his vision for the AI-powered contact center. Listen to hear Nikola and Brian cover: • How to overcome the challenges of staffing call centers during high-demand periods, including with virtual agents…

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From Chaos to Control: How Mogul Transforms Airbnb Hosting 19:24

3M ago19:24

19:24

In this episode of the Hospitable Hosts podcast, we chat with Emily Tungala, a Senior Product Manager at Hospitable, about the Mogul offering designed for short-term rental hosts. Emily shares insights into the challenges faced by hosts, the diverse audience that benefits from Mogul, and her personal experiences as a host using the platform. The co…

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What ChatGPT-5 Means for You and Your Business: 7 Practical Uses | Ep. 092 23:24

3M ago23:24

23:24

ChatGPT-5 is finally here, but does it really live up to the hype? Ethan King has been deep in the new model for days, stress-testing it in real business situations—and he’s ready to share what’s worth your time and what you can skip. In this high-impact conversation, he and Justin King cut through the noise to reveal seven practical ways you can s…

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079: GPT-5 Era Starts Now: The AI Arms Race Just Escalated 20:44

3M ago20:44

20:44

Send us a text PolyAI co-founder and CTO Shawn Wen joins Nikola for a deep dive into the just-released OpenAI GPT-5 model. From model-flipping and 4o's depreciation to curbing sycophancy and determining which LLM out there is #1 for coding, they cover it all. Join us for a discussion on: • OpenAI's bold approach to upgrading and removing models 2 •…