Best Auto Detailing Training Podcasts (2025)

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Honesty Sells: How Integrity Drives Success in the Detailing Business 30:46

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3d ago30:46

30:46

What separates thriving detailing businesses from those that merely survive? In this eye-opening conversation with Clint Hintz of DuraSlic, we pull back the curtain on the ceramic coating industry and uncover the principles that drive lasting success in automotive care. Clint's journey begins with childhood memories of his father's mechanical works…

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Fearless on the Lot: April Ancira’s Playbook for Growth, Grit and Giving Back 57:04

4d ago57:04

57:04

In this episode of Word on the Street, we sit down with April Ancira—VP of Ancira Auto Group, community leader, and fearless trailblazer in the automotive world. April shares her unfiltered perspective on what it takes to thrive in a competitive industry, from cultivating grit on the lot to leading with authenticity and heart. She opens up about he…

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Service Advisors - Act Like You Already Do Business Together with New Customers! 13:03

5d ago13:03

13:03

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares practical advice for service advisors on how to approach new customer calls as if they’re already do…

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From Personal Passion to Family Legacy 33:13

10d ago33:13

33:13

What happens when passion meets purpose? Carlos' journey from car-loving teenager to professional detailer reveals the transformative power of following your calling. Carlos' detailing story begins with his uncle's influence – a barber who kept his cars immaculate. This early exposure sparked a lifelong passion that eventually became a business wit…

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Fixing Fixed Ops: Training, Retention & Profitability with Kyle Newsom 48:17

11d ago48:17

48:17

In this episode of Word on the Street, we sit down with Kyle Newsom, Co-Founder of Vesperio, to dig into the real challenges and opportunities facing dealership fixed operations. From communication breakdowns to training gaps, Kyle shares why most service departments struggle with efficiency and what dealers can do to increase profitability while r…

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The Five Performance Levels for Service Advisors | Level Up Today! 18:01

12d ago18:01

18:01

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty challenges Service Advisors to make a pivotal choice: remain average or strive for elite status in their ca…

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What Makes an IWATA an IWATA? 6:22

15d ago6:22

6:22

Send us a text The name IWATA is synonymous with world-class spray gun technology and is considered a holy grail product line, especially among air-brushing pros. But the company also provides precision tools for industrial and automotive refinish applications. We chatted with Dale Stitt, Vice President and General Manager of ANEST IWATA USA, to le…

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Service Advisors NEED to Use "The Honest Agreement"! 16:18

19d ago16:18

16:18

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the concept of the "Honest Agreement," inspired by Marcus Sheridan’s energetic approach to build…

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Sandblasting Isn't Solving All Your Rust Problems 3:57

22d ago3:57

3:57

Send us a text Zero Rust Primer is a high-solids phenolic-modified alkyd coating that controls rust and corrosion by forming an impermeable barrier at the metal level on new and old steel, rusty surfaces and partially rusted and partially painted surfaces such as decorative metal fixtures, metal railings, barns and metal furniture. Zero Rust Busine…

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STOP Being Transactional!! - Start Growing Lasting Relationships with Every Customer 13:52

26d ago13:52

13:52

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into why the sale isn’t the end—it’s just the beginning for service advisors. Michael shares actionab…

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SEM Brings Performance Abrasives to the Game! 5:54

27d ago5:54

5:54

Send us a text SEM Products brings Performance Abrasives to the game with it's all-new Precision Grit Technology! Designed for every stage of the automotive collision repair process, the product line prioritizes the needs of technicians and provides top-tier offerings to body shops for simpler repairs. We chatted with PPG Automotive Refinish Global…

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Two-Week Service Advisor Challenge - "Just Say Yes" 17:29

1M ago17:29

17:29

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty challenges Service Advisors to step up their game with a two-week “Service Advisor Challenge,” starting Aug…

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Beyond Waxing Wings: The Art of Aviation Detailing 40:00

1M ago40:00

40:00

High-flying detailing requires specialized knowledge, skills, and business acumen that differs significantly from automotive care. Guy shares his fascinating journey from a 15-year-old reluctant entrepreneur pushed by his father to choose between aircraft detailing and becoming a line service technician, to running a successful aviation detailing o…

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The Power of Pre-Appointment Estimates for Service Advisors and Auto Shops 17:39

1M ago17:39

17:39

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about the power of pre-appointment estimates as a service advisor. He explains how delivering estimat…

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Top 10 Service Advisor Action Items for Building Customer Confidence and Success 31:37

2M ago31:37

31:37

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his top ten action items, highlighting the importance of greeting customers with confidence, masteri…

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How Much Body Filler Hardener is Too Much? 2:30

2M ago2:30

2:30

Send us a text Summertime heat is a body filler nightmare that raises a hot-button question: What’s the best hardener mixing ratio in a high-heat environment? What about year-round repairs? Evercoat’s resident expert Tim Mckinney has sound advice. Hey, Autobody Source fans! We're excited to bring you our Collision Quick-Fix episodes for a dose of c…

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How to Scale Your Detailing Business While in School 31:30

2M ago31:30

31:30

Two Texans unite to deliver powerful insights for detailing entrepreneurs in this engaging episode of the Big Money Detailer podcast. Host Davy Tyburski welcomes Jacob Tran, a Houston-based detailer who brings a unique perspective as both an engineering student and successful business owner. Jacob reveals how his engineering mindset gives him an ed…

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Service Advisors: It's Time to G.R.O.W. Up! 16:18

2M ago16:18

16:18

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the concept of G.R.O.W.—Getting Rid of Old Ways—in the world of service advising. Michael shares…

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Where Family Meets Fortune: Systems & Marketing That Set You Free 39:01

2M ago39:01

39:01

Ever wonder how a detailer goes from working for $14 an hour to owning a thriving six-figure (plus, plus, plus) family business? Meet Matt McCurry, who transformed his car restoration hobby into Second Chance Automotive with just $2,500 and a 2002 Dodge Grand Caravan. Matt pulls back the curtain on the counterintuitive approach that fueled his succ…

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Convert More Calls With Empathy and Clear Communication in Your Shop 16:49

2M ago16:49

16:49

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to turn transactional phone calls into valuable opportunities for customer connection. Mich…

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How Service Advisors Should Handle Comebacks 17:40

2M ago17:40

17:40

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty discusses how service advisors can effectively handle comebacks in the automotive repair industry. Michael …

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The History of the Service Advisor Role in Auto Repair 15:34

3M ago15:34

15:34

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty takes listeners through the evolution of the service advisor role in the automotive industry. Michael highl…

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Turning Price Shoppers Into Loyal Clients at the Repair Shop 18:33

3M ago18:33

18:33

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty explores effective strategies for dealing with price shoppers in the service advisor role. Michael emphasiz…

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The Faith-Driven Detailer 28:10

3M ago28:10

28:10

Quest Parker's remarkable detailing journey begins with an image that perfectly captures entrepreneurial determination - a man riding public transportation with a suitcase full of detailing supplies, traveling to wherever his customers' cars were located. For nearly a year, before he was officially licensed, Quest bootstrapped his business this way…

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Why "Waiters" At Your Repair Shop Are KILLING You! 19:14

3M ago19:14

19:14

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty addresses the challenges related to "waiter" vehicles at repair shops. Michael provides honest insights fro…

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Auto Detailing Interior 30:37

3M ago30:37

30:37

Spencer Olmstead's path to detailing success began at just 16 years old, working at Mr. Car Wash where he discovered his passion for automotive care. Unlike many entrepreneurs who try various careers before finding their calling, Spencer knew immediately that detailing was his future: "There was no before, there's no after, it's just I jumped in. A…

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Use The Traffic Light Method to Retain More Clients! 14:26

3M ago14:26

14:26

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the challenges service advisors face when communicating repairs to clients. Michael emphasizes t…

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Why Discounting Fails and Adding Value Wins Loyal Clients 19:57

3M ago19:57

19:57

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles the hot topic of shop discounting, sharing why he believes it’s not a sustainable strategy for serv…

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Pre-Owned, But Make It Sexy 1:04:24

4M ago1:04:24

1:04:24

🎙️ Pre-Owned, But Make It Sexy Word on the Street – Episode 29 Guest: Matthew Davis, Marketing Director at TradePending Host: Andrew Street How do you source better used cars, close more trade leads, and stay top of mind without annoying your customers? In this episode, Andrew sits down with marketing veteran Matthew Davis from TradePending to talk…

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Service Advisor Secrets to Better Customer Retention 15:46

4M ago15:46

15:46

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks through strategies for turning first-time customers into loyal, returning clients. He says you MUST c…

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Service Advisors - Do You Smile Through The Phone? 14:47

4M ago14:47

14:47

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles a recurring topic among auto shops: the importance of phone skills for service advisors. Michael em…

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Pricing Strategies for Detailing Services 33:58

4M ago33:58

33:58

INTRO Your host is Davy Tyburski, America’s Chief Profit Officer® and Founder BigMoneyDetailer.com. Go to BigMoneyDetailer.com/referrals to discover how-to double your referrals right now! Please share this episode with others and be sure to check out BigMoneyDetailer.com for even more resources to grow your detailing business. OUTRO Congratulation…

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Turning DIYers Into Loyal Customers | Service Advisors Listen Up! 19:35

4M ago19:35

19:35

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about that issue we all struggle with... Converting do-it-yourselfers into loyal shop customers. Mich…

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What Smart Dealers Are Doing Differently with Group Sites, Vendors & Marketing 1:10:24

4M ago1:10:24

1:10:24

In this episode of Word on the Street, we sit down with Aaron Dobrow of Glen Polk Automotive to talk about what sets forward-thinking dealerships apart when it comes to group websites, vendor relationships, and digital strategy. From dealing with OEM requirements to building one cohesive online storefront across multiple rooftops, Aaron shares hard…

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How Service Advisors Can Decode Customer Body Language 22:46

4M ago22:46

22:46

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty dives into the art of reading customers’ nonverbal cues and matching their communication styles at the f…

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Instagram Growth Hacks for Dealers with Brock Johnson 42:09

4M ago42:09

42:09

Instagram Growth Hacks for Dealers with Brock Johnson In this episode of Word on the Street, Andrew sits down with Instagram growth coach and content strategist Brock Johnson to talk all things Instagram — and why dealerships need to ditch the polished, cookie-cutter drone shots and start creating authentic, organic content that actually connects. …

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Service Advisors! Are You A Visionary or Integrator? 16:08

5M ago16:08

16:08

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about two types of repair shop service advisors. Visionaries and integrators. Do you know which one y…

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Don't Sell To Clients, Educate Them! Tips For Service Advisors 18:45

5M ago18:45

18:45

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to shift from a sales-oriented mindset to one focused on education and trust as a service a…

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Soap, Schedule, Success: The Detailer's Guide to Juggling Multiple Cars 11:47

5M ago11:47

11:47

Ever feel like you're drowning in detailing projects with no clear system to manage them all? You're not alone. Managing multiple auto detailing jobs requires more than just hustle—it demands strategic thinking and proven systems. We've discovered that effective project management begins with proper categorization. Breaking jobs into quick services…

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From Scroll to Sold: How Dealers Can Win with Strategic Content 47:20

5M ago47:20

47:20

In this episode, we sit down with content strategist Jordan Cox to talk all things dealership video and social content. Jordan shares how dealers can create scroll-stopping content using what they already have—no big budgets or film crews required. Whether you're looking to build trust, boost engagement, or just get more eyes on your inventory, thi…

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Service Advisors! It's Time To Prep for Busy Season At Your Shop! 18:47

5M ago18:47

18:47

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty helps you prepare for the busy spring season! Michael says to ensure all shop equipment, such as lifts and …

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Becoming a Skittle-Pooping Unicorn. AKA - A Great Advisor 16:04

5M ago16:04

16:04

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares how to become a standout service advisor. Or, like one technician on Reddit said, a "skittle pooping…

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Phone Conversation Tips For Service Advisors. Do You Actively Listen? 15:40

6M ago15:40

15:40

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty talks about active listening for service advisors. He points out the common issue of disengagement durin…

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What’s Next for Car Dealers? A Conversation with David Kain 52:21

6M ago52:21

52:21

In this episode of Word on the Street, we sit down with David Kain, an automotive industry veteran with deep expertise in digital retailing, dealership operations, and vendor-dealer relationships. From launching Ford Direct to building Kain Automotive and pioneering Digital 20 Groups, David has been at the forefront of innovation in the car busines…

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My Thoughts From Vision 2025 in Kansas City 17:21

6M ago17:21

17:21

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his takeaways from Vision Hi-Tech Training and Expo. He tells the story of his travel to the event, …

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Advisors Listen Up! Helpful Tips For Building Estimates At Your Repair Shop 17:38

6M ago17:38

17:38

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty covers what you need to know about providing estimates to new customers over the phone. Michael shares p…

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Loyalty, Culture, and Content: The Winning Formula at Southway Ford 48:26

6M ago48:26

48:26

How do you build a dealership brand that keeps customers coming back? In this episode of Word on the Street, we sit down with Frank Arroyo of Southway Ford to break down the winning formula for customer loyalty, dealership culture, and engaging content that drives sales. Learn how to create meaningful customer relationships, retain top talent, and …

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How To Manage Extended Warranty Expectations 19:14

6M ago19:14

19:14

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Michael Doherty talks about the ever-so-dreaded topic of third-party warranty companies. If you're an advisor, you've had many headac…

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Discover the Secret to Elevating Your Car Detailing Business! 20:01

6M ago20:01

20:01

This is a clip from one of Davy’s standing room only presentations at the International Detailing Association/Mobile Tech Expo event. But why stop here? The full training video is available to you for free, packed with the exact strategies top-performing detailers use to increase your sales, improve cash flow, and boost your bottom line! Go to BigM…

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How To Improve the Vehicle Check-In Process at Repair Shops 17:33

6M ago17:33

17:33

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Michael Doherty talks about managing vehicle check-ins through the lens of offense vs defense. He says you should take an offensive a…