Best Auto Detailing Training Podcasts (2025)

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Top 10 Service Advisor Action Items for Building Customer Confidence and Success 31:37

Play Pause

3h ago31:37

31:37

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his top ten action items, highlighting the importance of greeting customers with confidence, masteri…

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How Much Body Filler Hardener is Too Much? 2:30

5d ago2:30

2:30

Send us a text Summertime heat is a body filler nightmare that raises a hot-button question: What’s the best hardener mixing ratio in a high-heat environment? What about year-round repairs? Evercoat’s resident expert Tim Mckinney has sound advice. Hey, Autobody Source fans! We're excited to bring you our Collision Quick-Fix episodes for a dose of c…

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How to Scale Your Detailing Business While in School 31:30

5d ago31:30

31:30

Two Texans unite to deliver powerful insights for detailing entrepreneurs in this engaging episode of the Big Money Detailer podcast. Host Davy Tyburski welcomes Jacob Tran, a Houston-based detailer who brings a unique perspective as both an engineering student and successful business owner. Jacob reveals how his engineering mindset gives him an ed…

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Service Advisors: It's Time to G.R.O.W. Up! 16:18

8d ago16:18

16:18

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the concept of G.R.O.W.—Getting Rid of Old Ways—in the world of service advising. Michael shares…

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Where Family Meets Fortune: Systems & Marketing That Set You Free 39:01

14d ago39:01

39:01

Ever wonder how a detailer goes from working for $14 an hour to owning a thriving six-figure (plus, plus, plus) family business? Meet Matt McCurry, who transformed his car restoration hobby into Second Chance Automotive with just $2,500 and a 2002 Dodge Grand Caravan. Matt pulls back the curtain on the counterintuitive approach that fueled his succ…

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Convert More Calls With Empathy and Clear Communication in Your Shop 16:49

16d ago16:49

16:49

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to turn transactional phone calls into valuable opportunities for customer connection. Mich…

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How Service Advisors Should Handle Comebacks 17:40

24d ago17:40

17:40

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty discusses how service advisors can effectively handle comebacks in the automotive repair industry. Michael …

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The History of the Service Advisor Role in Auto Repair 15:34

1M ago15:34

15:34

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty takes listeners through the evolution of the service advisor role in the automotive industry. Michael highl…

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Turning Price Shoppers Into Loyal Clients at the Repair Shop 18:33

1M ago18:33

18:33

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty explores effective strategies for dealing with price shoppers in the service advisor role. Michael emphasiz…

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The Faith-Driven Detailer 28:10

1M ago28:10

28:10

Quest Parker's remarkable detailing journey begins with an image that perfectly captures entrepreneurial determination - a man riding public transportation with a suitcase full of detailing supplies, traveling to wherever his customers' cars were located. For nearly a year, before he was officially licensed, Quest bootstrapped his business this way…

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Why "Waiters" At Your Repair Shop Are KILLING You! 19:14

1M ago19:14

19:14

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty addresses the challenges related to "waiter" vehicles at repair shops. Michael provides honest insights fro…

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Auto Detailing Interior 30:37

2M ago30:37

30:37

Spencer Olmstead's path to detailing success began at just 16 years old, working at Mr. Car Wash where he discovered his passion for automotive care. Unlike many entrepreneurs who try various careers before finding their calling, Spencer knew immediately that detailing was his future: "There was no before, there's no after, it's just I jumped in. A…

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Use The Traffic Light Method to Retain More Clients! 14:26

2M ago14:26

14:26

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty dives into the challenges service advisors face when communicating repairs to clients. Michael emphasizes t…

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Why Discounting Fails and Adding Value Wins Loyal Clients 19:57

2M ago19:57

19:57

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles the hot topic of shop discounting, sharing why he believes it’s not a sustainable strategy for serv…

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Service Advisor Secrets to Better Customer Retention 15:46

2M ago15:46

15:46

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks through strategies for turning first-time customers into loyal, returning clients. He says you MUST c…

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Service Advisors - Do You Smile Through The Phone? 14:47

2M ago14:47

14:47

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty tackles a recurring topic among auto shops: the importance of phone skills for service advisors. Michael em…

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Pricing Strategies for Detailing Services 33:58

3M ago33:58

33:58

INTRO Your host is Davy Tyburski, America’s Chief Profit Officer® and Founder BigMoneyDetailer.com. Go to BigMoneyDetailer.com/referrals to discover how-to double your referrals right now! Please share this episode with others and be sure to check out BigMoneyDetailer.com for even more resources to grow your detailing business. OUTRO Congratulation…

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Turning DIYers Into Loyal Customers | Service Advisors Listen Up! 19:35

3M ago19:35

19:35

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about that issue we all struggle with... Converting do-it-yourselfers into loyal shop customers. Mich…

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How Service Advisors Can Decode Customer Body Language 22:46

3M ago22:46

22:46

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty dives into the art of reading customers’ nonverbal cues and matching their communication styles at the f…

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Service Advisors! Are You A Visionary or Integrator? 16:08

3M ago16:08

16:08

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about two types of repair shop service advisors. Visionaries and integrators. Do you know which one y…

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Don't Sell To Clients, Educate Them! Tips For Service Advisors 18:45

3M ago18:45

18:45

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty talks about how to shift from a sales-oriented mindset to one focused on education and trust as a service a…

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Soap, Schedule, Success: The Detailer's Guide to Juggling Multiple Cars 11:47

3M ago11:47

11:47

Ever feel like you're drowning in detailing projects with no clear system to manage them all? You're not alone. Managing multiple auto detailing jobs requires more than just hustle—it demands strategic thinking and proven systems. We've discovered that effective project management begins with proper categorization. Breaking jobs into quick services…

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Service Advisors! It's Time To Prep for Busy Season At Your Shop! 18:47

4M ago18:47

18:47

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty helps you prepare for the busy spring season! Michael says to ensure all shop equipment, such as lifts and …

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Becoming a Skittle-Pooping Unicorn. AKA - A Great Advisor 16:04

4M ago16:04

16:04

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares how to become a standout service advisor. Or, like one technician on Reddit said, a "skittle pooping…

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Phone Conversation Tips For Service Advisors. Do You Actively Listen? 15:40

4M ago15:40

15:40

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty talks about active listening for service advisors. He points out the common issue of disengagement durin…

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My Thoughts From Vision 2025 in Kansas City 17:21

4M ago17:21

17:21

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty shares his takeaways from Vision Hi-Tech Training and Expo. He tells the story of his travel to the event, …

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Advisors Listen Up! Helpful Tips For Building Estimates At Your Repair Shop 17:38

5M ago17:38

17:38

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In today's episode, Michael Doherty covers what you need to know about providing estimates to new customers over the phone. Michael shares p…

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How To Manage Extended Warranty Expectations 19:14

5M ago19:14

19:14

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Michael Doherty talks about the ever-so-dreaded topic of third-party warranty companies. If you're an advisor, you've had many headac…

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Discover the Secret to Elevating Your Car Detailing Business! 20:01

5M ago20:01

20:01

This is a clip from one of Davy’s standing room only presentations at the International Detailing Association/Mobile Tech Expo event. But why stop here? The full training video is available to you for free, packed with the exact strategies top-performing detailers use to increase your sales, improve cash flow, and boost your bottom line! Go to BigM…

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How To Improve the Vehicle Check-In Process at Repair Shops 17:33

5M ago17:33

17:33

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Michael Doherty talks about managing vehicle check-ins through the lens of offense vs defense. He says you should take an offensive a…

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How to Start a Car Detailing Business 15:03

5M ago15:03

15:03

Embarking on a detailing business journey requires dedication and strategic thinking. In this episode, we explore ten key principles to elevate your new venture, emphasizing the significance of marketing, education, customer interaction, and operational efficiency. • Start your detailing business by leveraging your existing network • Build compelli…

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How To Improve Your First Impressions With Customers As A Service Advisor 18:51

5M ago18:51

18:51

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Doherty gives you tips on how to provide exceptional customer experience as a service advisor. Michael stresses the…

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#123 Sex, Culture, and Connection: The Modern Landscape 2:09:19

5M ago2:09:19

2:09:19

Jay and Lucy are back by popular(ish) demand. This episode explores the complexities of modern gender dynamics, particularly within the context of relationships and societal expectations. As we delve into the interplay between masculinity and femininity, we explore how cultural narratives shape perceptions of attraction, desirability, and the roles…

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Car Detailing Business Cards 17:29

5M ago17:29

17:29

Unlock the secrets of business card mastery and transform a simple piece of paper into a powerful marketing tool for your detailing business. Ever wondered how a small card can make a lasting impression and bring in new clients? In this episode, we promise to equip you with actionable insights on design elements that scream professionalism and luxu…

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Top Tips for Managing Parts As An Advisor 18:58

5M ago18:58

18:58

Today, Michael Doherty tells you why it's important to have efficient parts processes in place, such as setting up a Bluetooth doorbell to improve awareness when parts arrive. What do you do with the parts once they arrive, though? That's another key step, and he shares that in today's episode. 00:00 "Office Efficiency in Parts Management" 04:41 En…

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Kacie Presnall's Advice to Advisors 29:29

6M ago29:29

29:29

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Chris is joined by Kacie Presnell. Kacie shares her thoughts from her experience in improving service advisor's skills. A key focus s…

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#122 Auto Genie - Insights from a Car Detailing Pro 2:36:54

6M ago2:36:54

2:36:54

Join us as we dive into the fascinating world of car detailing with Stuart Staples, founder of Auto Genie Detailing. Stuart shares his journey from a passionate car enthusiast to a professional detailer, emphasizing the importance of proper paint preparation and the art of enhancing a vehicle's appearance without compromising its integrity. We expl…

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Why Technicians Make Great Service Advisors - Chris Cotton Explains 15:32

6M ago15:32

15:32

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Chris Cotton gives you tips on why technicians can make fantastic service advisors. He addresses common concerns with trans…

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Are Safety Protocols Important for Auto Repair Shops? 17:41

6M ago17:41

17:41

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Today, Michael tells you how important CPR training and acquiring an AED are for automotive shops. He also talks about the value of having c…

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#121 Jiujitsu vs Cancer - Connor Soper 1:04:02

6M ago1:04:02

1:04:02

Connor joined me in the Studio to discuss his upcoming Charity event - JiuJitsu vs Cancer. Happening at Andy Nugent's Martial Arts Gym in Stevenage on Sunday February 16th 2025 Follow @jiujitsuvscancer_event Follow the show @whitebasementpod ************** HELP SUPPORT THE POD 🍄 ☕️ Check out our sponsor ENRICHD https://enrichd.com for all your medi…

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How to Master Scheduling and Service Bay Utilization as a Service Advisor 21:52

6M ago21:52

21:52

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Michael Doherty discusses the complexities of scheduling and service bay utilization today. He emphasizes the importance of recognizing the …

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Vision High Tech Expo 2025 Preview 22:54

7M ago22:54

22:54

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. In this episode, Michael Dougherty takes you through the A to Z of service advising, detailing individual traits and practices crucial for i…

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End-of-Year Reflections and Morning Routines for Service Advisors 22:20

7M ago22:20

22:20

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Michael Doherty discusses daily routines, parking lot scans, and communication plans for service advisors. He emphasizes the importance of a…

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#120 The Resilient Fighter: Lucy Wynne's Insights on Competition and Growth 1:45:13

7M ago1:45:13

1:45:13

Lucy Wynne discusses the importance of resilience in Brazilian Jiu Jitsu competition, emphasizing that both wins and losses are integral to the journey of a fighter. She shares her experiences of competing at various levels, highlighting the emotional and mental challenges that come with the sport, especially for women in a male-dominated environme…

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Navigating Auto Repairs as a Woman with Aunt Jay 23:00

7M ago23:00

23:00

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Aunt Jay shares her experiences with automotive repair shops, highlighting the challenges she faced being taken seriously as a female custom…

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#119 The JiuJitsu Journy - Jack Burrell 1:07:52

7M ago1:07:52

1:07:52

Jack Burrell, a seasoned Brazilian Jiu-Jitsu referee, competitor, and teacher, shares his journey into the sport and the pivotal role that refereeing has played in enhancing his understanding of Jiu-Jitsu. He emphasizes that refereeing is not just about enforcing rules but also about grasping the intricacies of scoring points and strategy during co…

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How to Turn Challenges into Opportunities for Service Advisors 19:38

8M ago19:38

19:38

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Michael Doherty dives into his experiences as a Service Advisor and how he learned to navigate common challenges. He discusses the importanc…

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#118 The Road to Black Belt: Ed Arthur's Journey from MMA to BJJ 1:42:06

8M ago1:42:06

1:42:06

Ed Arthur shares his candid reflections on his journey through mixed martial arts, highlighting a pivotal moment when he faced UFC champion Peter Yan in Russia, which profoundly impacted his love for the sport. He discusses the mentality of fighters, the importance of resilience, and how training at various gyms shaped his approach to competition. …

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Common Challenges for Service Advisors and How to Overcome Them with Chris Cotton 48:20

8M ago48:20

48:20

Thanks to our sponsor WorldPac and the WorldPac Training Institute (WTI)! TOUCH HERE for the latest in auto parts distribution and HERE to explore training programs that can take your career to the next level. Find Chris Cotton and AutoFix AutoShop Coaching here Michael Doherty is joined by Chris Cotton, a seasoned automotive coach and shop owner. …

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#117 Original Pirate Material: From Rooftops to Radio Waves - DJ Dynamix 1:44:11

8M ago1:44:11

1:44:11

Former pirate radio bandit - Dynamix came into the studio to share his fascinating journey through the underground world of London's pirate radio scene in the 90's. Where the fight for freedom of expression and youth culture reigned supreme. He recounts the cat-and-mouse game he played with authorities, navigating the challenges of operating a pira…