Inspired by host Geoffrey P. Smith’s faithful 14-year-old beagle Mo whose unwavering spirit and love lifted his family during challenging times, the Mo-ments of Experience podcast highlights the meaningful mo-ments that shape us, move us, and inspire us to pursue our purpose. Join us for powerful, uplifting and sometimes challenging stories from some of the world’s leading innovators in employee, patient, caregiver, and human experience and gain inspiration from the mo-ments that connected t ...
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Failed product launches. Furious customers. Dysfunctional teams. Many of the problems we face in the business world (and frankly, society) stem from the same root cause: Lack of empathy. Speaker, author, strategist, and empathy advocate Maria Ross shares keen insights and inspiring interviews that prove empathy and compassion are the new paths to market-winning performance. Leveraging both inspiring stories and hard data, Ross connects empathetic leadership, cultures and brands to innovation ...
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Through their lives and work, failures and successes – get to know the individuals who have been awarded the Nobel Prize. The host for this podcast is Adam Smith, who has the happy task of interviewing our Nobel Prize laureates. Sit in on our conversations as we delve into how these personalities found their fields of interest — often by coincidence — how they view collaboration, curiosity and failure, and what keeps them going. The laureates share what they have learned from their career an ...
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Life is hard. We all face troubles, trials, and temptations, but learning how to turn to God in our time of need can make all the difference. In this podcast, you’ll hear the personal stories and sacred experiences of speakers who have journeyed through adversity and emerged with a closer relationship to Christ. Tune in to find the advice and perspective you need to overcome your trials.
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My husband, the 8th Earl of Carnarvon, and I have the enormous privilege and pleasure of living in, and taking care of, my husband’s family home, Highclere Castle, which is better known to many people as the setting for the popular television programme “Downton Abbey”. Thanks to this series, our home has, over the last few years, become one of the most well-known and iconic houses in the world. My Podcast is my way of trying to share the stories and heritage of this wonderful building and es ...
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1. Todd Galberth feat. Kymberli Joye - Be Praised 2. Tasha Cobbs Leonard - The Moment 3. JJ Hairston feat. Travis Greene & Donishisa Ballard - Bigger 4. Joyce Simmons - Living Water 5. Gia Wyre - Grace 6. Randy Weston & Judah Band - Best Me 7. Tasha Cobbs Leonard - At The Cross 8. Geoffrey Golden - Before The King 9. Anthony Brown feat. Naomi Raine - Drink 10. Todd Galberth feat. Tasha Cobbs Leonard - Fear is Not My Future 11. Anthony Brown - Altar - Anthony Brown 12. Sinach - Winning 13. Fl ...
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Daron Acemoglu: Nobel Prize Conversations
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34:56"Asking is hard. Once you realise there's an interesting question to develop answers to, it is even harder." – Growing up in Istanbul, Turkey, shaped Daron Acemoglu’s life and career in many ways. It sparked his interest in politics and social sciences and led to a research career investigating the differences in prosperity between nations. Today A…
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5 Minutes to Fix our Broken Healthcare System with Eva Minkoff
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38:53In this conversation, Geoffrey Smith and Eva Minkoff explore the critical role of human connection in healthcare. They discuss personal experiences that highlight the importance of relationships between caregivers and patients, comparing these dynamics to dating. Eva shares her Bold Key Framework, emphasizing the need for connection to self, others…
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Geoffrey Smith: How Compassionate Moments, Not Corporate Mandates, Spark Engagement and Customer Satisfaction
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41:28Where do empathy and compassion impact corporate profits, employee experience, and customer satisfaction? In healthcare, and yes, in your industry, no matter what it is, it starts at the local level, as my guest today shares. Today, Geoffrey Smith and I talk about his journey as an employee experience professional in healthcare, but how he didn't r…
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An Artisan's Journey: From Punk to Preservation with Ted Edley
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18:14I'm thrilled to welcome the incredibly talented craftsman, Matthew Edley, known as Ted. Sitting down at Highclere Castle, we delve into Ted's journey from a punk rocker with a distinct red Mohican to a renowned metalwork master. We talk about his meticulous work repairing and conserving the castle’s historical candelabra and lamps, including conver…
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"If you imagine each researcher as a kind of a neuron in the communal brain, then people call me a connection machine.” – David Baker is a true believer in collaboration. He sees mentoring as one of the most essential parts of his job. Baker spends most of his time at his laboratory and his colleagues explain his role as a connection machine as he …
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Vivian Acquah: How DEI Manages Risks, Lowers Costs, and Opens Eyes
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44:18We have talked a lot on this show about the benefits of a diverse and inclusive culture and how it leads to outstanding business results. But did you also know how DEI helps your company manage risk and future-proof against churn, productivity loss, and potentially falling behind in the market? Today, you will hear one of the best definitions of DE…
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We Are Here to Be Tried, Tested, Proved | Joseph Fielding Smith | October 1961
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32:40When viewed from the perspective of eternity, this life is only a brief moment. In that moment, we are being tried, tested, proved, and taught by our Father in Heaven. Will we be faithful to Him? Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privac…
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James Robinson: Nobel Prize Conversations
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43:21"I just think a book can change your life." 2024 economic sciences laureate James Robinson loves books – he has about 10 000 at home. Growing up without a TV, he and his mother spent evenings discussing news from the newspaper and reading. It's no wonder his interest for social sciences, politics and economic sciences was sparked at a young age. As…
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Being over Doing - The Power of Presence With Aaron Tabacco
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46:39In this conversation, Aaron Tabacco discusses the concept of 'quantum presence' and its significance in personal and professional contexts. He emphasizes the importance of being present for oneself and others, particularly in high-stakes environments like healthcare. Through personal anecdotes and professional experiences, he illustrates how presen…
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James Coan: Closing the Perception Gap that Tears Us Apart
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34:22Given the country's political divide, we often hear that conversations are the key to empathy and connection. Which is true. But that also doesn't scale very well. One way to combat this is to correct dangerous political misperceptions and help us find more overlap. In fact, a Hidden Tribes study shows that 85% of Americans are more similar than we…
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Courage to Advance: The Talent Advantage: Strategic Recruitment in Uncertain Times with Tim Sprangers
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55:07Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com. In today's uncertain job market, what separates endless applications from landing your ideal role?…
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Geoffrey Hinton: Nobel Prize Conversations
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39:00"When we remember, what we're doing is just making up a story that sounds plausible to us. That's what memories are." Join your host Adam Smith as he speaks to physicist Geoffrey Hinton, often called the godfather of AI. They discuss Hinton's childhood memories and how his family legacy of successful scientists put pressure on Hinton to follow in t…
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May 2025 Hot Take: Why Legacy Leadership is Messy
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12:02Building leadership muscles and practicing leadership is not always pretty. It’s got to get messy if you want to master it. Nothing brought this home to me more than a recent CrossFit workout where I really started to understand the power of muscle memory and why constant skills development is required to keep yourself sharp. Leadership is like thi…
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Inertia, Entropy, and Good Cheer | Geoffrey J. Germane | June 1995
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34:02The physical principles of inertia and entropy are strikingly relevant to our spiritual lives, as is the admonition to “be of good cheer.” Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privacy information.…
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3,000 Acts Of Compassion, Gratitude, & Appreciation In 60 Days With Johar Singh
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37:56In this episode, Geoffrey Smith welcomes Johar Singh, the CEO and founder of Astra Wellbeing, to discuss the importance of recognizing and engaging healthcare workers. They explore how Astra Wellbeing's platform facilitates real-time recognition and appreciation for caregivers, enhancing employee satisfaction and patient experience. The conversatio…
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Lauree Ostrofsky: Hey Rockstar Leader, Don't Forget About YOU
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43:37Most high achievers never look back and see how far they've come. They tend to focus on perfection and not wanting to let anyone down. Because of their outward focus on others - colleagues, customers, or employees - They often don't know how to be empathetic and tender with themselves. Empathy starts with self-awareness and self-care so leaders who…
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90 Encounters with Churchill: Unique insights with Sinclair Mackay
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30:48In this podcast episode, I am delighted to welcome author Sinclair Mackay to discuss his captivating book on Winston Churchill, which delves into 90 meetings over Churchill's 90-year life. Our conversation covers Churchill's diverse roles and personal attributes, from his military valour to his romanticism, and even his encounters with notable figu…
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Shermin Kruse: Why Stoic Empathy is the Balance Leaders Need
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50:09What can stoicism teach us about empathy in modern life? This centuries-old philosophy can be directly applied to what we face now in our workplaces and our world. Shermin Kruse is here to talk to us about her latest book, Stoic Empathy. She shares what stoic empathy means and how the fusion of these seemingly opposing forces is particularly releva…
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How to Be Happy Now—and Forever | Jean B. Bingham | December 2019
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27:49With the eternal perspective of the gospel as our guide in this life, we can learn how to be truly happy now—and forever. Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privacy information.By BYU Speeches
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Moe Carrick: Redefining Leadership Beyond Gender B.S.
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54:56Masculine traits. Feminine traits. Can we please stop gendering leadership skills and focus instead on the human traits that will enable us to thrive? Today, I speak with culture and leadership expert Moe Carrick about gender traits in leadership. We discuss the traditional leadership narratives and the negative impact that has on both men and wome…
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Courage to Advance: From HR Leader to Job Seeker: Mastering Authentic Career Transition with Karen Hague
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44:46Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at www.CourageToAdvancePodcast.com. What happens when the HR executive who once handled outplacement for others suddenly finds herself…
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The Healthcare Maverick- Doing Cool Sh*t and Blowing Things Up With Shawn Nason
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41:37In this season finale, Geoffrey interviews Shawn Nason, a maverick in the healthcare industry, discussing the importance of human connection, compassion, and innovative experiences in healthcare. They explore the challenges patients face in navigating the healthcare system, the significance of surprise moments in patient care, and the need for a mo…
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April Hot Take: What’s Next for Empathy and Inclusion in the Workplace?
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10:44Here are some reflections and key takeaways from a recent webinar I co-hosted with my brilliant colleague and friend, Minette Norman. It was called “What’s Next: “What’s Next: The Future of Empathy and Inclusion in the Workplace.” MInette is the co-author of The Psychological Safety Handbook and author of The Boldly Inclusive Leader. And together, …
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If Thou Endure Well | Neal A. Maxwell | December 1984
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55:01None of us can be immune from life‘s trials. But if we learn to endure our struggles well, they will be turned into blessings in eternity. Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privacy information.…
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Misha Safran: Joy + Empathy + Inclusion = A Winning Team
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38:13When you think of workplace wellness, you may picture gym memberships and yoga mats. But joy, empathy, and inclusion also create a healthy and high-performing workplace culture! We need to reimagine what wellness means! Today, Misha Safran, shares how empathy intersects with inclusion to foster innovation and equity. We also discuss how to reframe …
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Leading when Lost - from Trauma to Psychological Safety With Bob Dent
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37:36In this conversation, Dr. Bob Dent shares his insights on healthcare leadership, emphasizing the importance of inclusivity, mental health awareness, and creating safe spaces for dialogue. He discusses his personal journey with mental health struggles and how they have shaped his leadership style, advocating for a culture of ownership and empathy in…
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David Bedrick, JD, Dipl. PW: The Unshaming Way
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41:38There's a powerful psychological state that can paralyze us, interfere with effective relationships, block our empathy, and cause us to inflict harm. It's called shame. Today, David Bedrick shares what shame is, how it’s created, and its connection to trauma. Some say shame keeps us humble, but David shares why we don’t need shame because it's not …
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Lucy Clare Dunbar - Recovering from blindness to sketch Dame Maggie Smith
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21:18In this episode, I sit down with the immensely talented artist and illustrator, Lucy Clare Dunbar, at Highclere Castle. Lucy shares her journey into becoming an illustrator, influenced by her father's artistry, and her love for drawing from a young age. She discusses the challenges she faced, particularly losing her sight due to health issues, and …
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“A More Excellent Hope” | Russell M. Nelson | January 1995
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39:12We yearn for hope not just in this life but for eternity. Our hope is bolstered by understanding faith and charity, the pure love of Christ. Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privacy information.…
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Pam Fox Rollin: How to Grow Your Group Into a Team
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50:02Truthbomb: A collection of people working in the same department, function, or even office are not necessarily a team. And if you want high performance, you need to know the difference. Today, Pam Fox Rollin shares the important difference between groups and teams - if you don't understand this, you may be consistently beating your head against a w…
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Courage to Advance: Leading Gen Z with Dr. Meisha Rouser
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43:48Traditional Management Models Are Failing (And What Actually Works) What if Gen Z's approach to work isn't just different, but better? Join Kim Bohr and Dr. Meisha Rouser as they challenge "kids these days" stereotypes and explore why traditional management is failing this generation. Discover why questions about pay transparency and work-life boun…
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In this episode of Moments of Experience, Geoffrey Smith interviews Joel Ray, a healthcare executive at Laudio. They discuss the critical role of frontline leaders in healthcare, the importance of synchronizing employee and patient care, and the impact of compassion in leadership. Joel shares personal stories and insights from his extensive experie…
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“Could We Have Supposed?” | Jack N. Gerard | March 2020
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35:36The Lord directs our lives in ways that we could not have supposed, and we can see this in our personal experiences and in the scriptures. Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privacy information.…
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Sanela Lukanovic: Daring to Be an Empathetic Leader
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42:06Courageous empathy. Yep - it takes courage and strength to break existing leadership paradigms and embrace empathy in our world today. We don't acknowledge that often enough. Embracing empathy as a leader is as much a self-development exercise as it is a leadership style! Today I speak with Sanela Lukanovic about courageous empathy, how the identit…
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In this conversation, Kim Downey and Geoffrey Smith explore the profound impact of connection in healthcare, the challenges of physician burnout, and the importance of gratitude and teamwork. They share personal experiences and insights on how to create a supportive environment for both patients and healthcare providers, emphasizing the need for sy…
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Sara Taylor: Thinking at the Speed of Bias
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39:35Diversity, equity, and inclusion have become polarizing terms in our world and that is likely because they are greatly misunderstood. Part of that misunderstanding comes from our unconscious filters - how we see the world, how we take in information, and how we assume we are “the norm" but others are different when the reality is we are ALL differe…
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Persistence, Patience, and Posies | Patricia Ravert | July 2012
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22:11Our plans and goals may change or be difficult to reach, but if we are persistent and patient, we can find joy and progress. Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privacy information.By BYU Speeches
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Young & Legendary: Alice Loxton reveals how historical figures lived at 18
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25:59Today, I'm thrilled to welcome one of my favorite historians, Alice Loxton, to the castle. We discuss her fascinating book 'Eighteen', which delves into the lives of historical figures when they were 18 years old. Alice shares her passion for medieval history and reveals how @history_alice came into being. We explore her unique approach to writing,…
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Jason Silver: How to Enjoy Your Work More
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54:35Work can be one of the biggest drivers of positivity in your life, but no one ever really explains how to be successful without sacrificing everything outside of the office. When you enjoy your work, you’re more successful and any joy you feel on the job spills over into the rest of your life as well. Kind of like practicing empathy at work and bri…
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Courage to Advance: The AI Leadership Crisis with Kevin Oakes, CEO, i4cp
38:56
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38:56Welcome to Courage to Advance, hosted by Kim Bohr and brought to you by SparkEffect, in partnership with The Empathy Edge. Tune in to our subseries every 3rd Thursday, right here on The Empathy Edge! Or check us out at CourageToAdvancePodcast.com. The AI skills gap is widening between high-performing organizations and those falling behind. With onl…
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In this conversation, Maria Ross discusses the critical role of empathy in leadership and organizational culture, particularly in healthcare. She emphasizes the importance of making a business case for empathy, sharing personal experiences that highlight the impact of empathetic care. The discussion covers the dynamics of team interactions, the int…
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Jen Stark and Jarrid Green: The DEI Flashpoint and How We Move Forward
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50:32Today I speak with Jen Stark and Jarrid Green, Co-Directors, of the Center for Business and Social Justice. We candidly discuss how DEI and other topics became flashpoints and ideological hostages rather than sustained corporate efforts, and how companies can break this cycle. We explore the questions executives and boards are asking, how companies…
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“My Life Is a Gift; My Life Has a Plan” | Michelle Marchant | April 2013
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25:10Have you ever wondered about God's plan for your life? His promises are sure, even when you cannot fully see His complete design. Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privacy information.By BYU Speeches
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February Hot Take: A Rant, a Perspective, and a Challenge
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19:21This month's Hot Take is a bit of a hodgepodge. You're going to get the chance the tell me more about you and what you want to see on the show this year (and maybe share what you wish were different) - and I warn you: I'm gonna go on a bit of a rant about how we need to desperately stop moving backwards and band together to keep achieving progress …
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Humanizing the Future of Work with Selfless Leadership With Matt Poepsel
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42:40In this conversation, Matt Poepsel discusses the evolution of leadership in the workplace, emphasizing the need for a selfless model of leadership that prioritizes empathy, compassion, and purpose. He reflects on personal experiences that shaped his understanding of these concepts and highlights the importance of knowledge transfer between generati…
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Tamsen Webster: Say What They Can't Unhear: Communicating for Lasting Change
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57:03When we have information to give, the communication doesn't start and end with just one email, announcement, or conversation. Effective communication is more than just the info you deliver, or the words you say. It requires empathy. This is a note for anyone needing to communicate strategic shifts, return-to-work policies, performance expectations,…
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Messages of Love | Patrick Kearon | February 2012
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31:44In this Valentine’s Day address, Elder Kearon delivers messages of love as he encourages students to assess the state of their hearts. Click here to see the speech page. Support the show: https://ldsp-pay.ldschurch.org/donations/byu/byu-speeches.html See omnystudio.com/listener for privacy information.…
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Rowland White: The Extraordinary Legacy of Geoffrey de Havilland
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38:55In this episode, I sit down with aviation author Rowland White to discuss Geoffrey de Havilland's remarkable contributions to aviation, focusing on the iconic Mosquito plane. We explore de Havilland's early failures and eventual successes, including his innovative use of wood to construct aircraft. We also delve into personal stories connected to H…
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Elizabeth Lotardo: Leading Yourself Despite Imperfect Bosses and Annoying Cultures
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37:12What do you do when striving to be a more human-centered leader or colleague, trying to advance your career, build your skills, and make a difference, and you're stuck with an imperfect leader, dysfunctional culture, or too much work? You start by leading yourself! Today, Elizabeth Lotardo and I discuss making the most of a job that’s not your drea…
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Jonathan Beck: Integrating Compassion, Impact, and Profit in Your Business Model
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42:53You've heard me talk about Both/And leadership and about Both/And business models. The ability to balance mission-driven, social impact work with sustainable profit and growth AT THE SAME TIME. It is possible, and it's not just a theory. Today, we talk with Jonathan Beck, someone who knows this firsthand. Today, Jonathan and I discuss the tension b…
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