Terry Hill shares her journey from HR professional to C-suite executive, revealing how she learned the "fine art of approximation" after watching male colleagues confidently present rough estimates while she felt compelled to provide decimal-point precision.
• Early career path from retail to American Express to Nationwide Insurance
• Moving from HR into business leadership and the challenges of that transition
• The importance of building strong peer relationships across organizations
• Learning that authenticity is more valuable than trying to fit an executive stereotype
• Managing down versus managing up as a leadership philosophy
• Making tough business decisions with values-based principles
• Creating goals that prioritize people even during difficult business transitions
• The value of having a trusted chief of staff who can provide honest feedback
• Common executive challenges around communication and difficult conversations
• The permanent state of uncertainty in today's business environment
• Advice to take more vacation and build confidence earlier in your career
If you're interested in executive coaching, Terry now works with clients to increase self-awareness and improve leadership effectiveness through mostly referral-based relationships.
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