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6 Psychological Skills Every Tech Needs to Win Trust in the Home

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Manage episode 497389122 series 3053630
Content provided by Todd Liles and Chris Elmore. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Todd Liles and Chris Elmore or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Some techs walk into a home and customers instantly feel comfortable. Others can’t get past “let me think about it.”

It’s not luck. It’s learnable skills.

In this episode of Windshield Time, Chris Elmore and Harold James Walker break down 6 psychological skills every service professional needs to earn trust, guide decisions ethically, and close more calls without pressure tactics.

You’ll discover:

-The six science-backed skills that shape buying decisions -How to use psychology ethically -Ways to build authority and credibility in the first 5 minutes -Real-world stories from thousands of in-home visits showing these skills in action

If you’ve ever lost a job because a customer didn’t fully believe in you, this episode shows you how top techs win trust before the close.

📥 Download the FREE Objection Handling Playbook — loaded with scripts and strategies to help techs close more calls: https://www.servextra.com/objection-handling-playbook-download/

FOLLOW + REVIEW

Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.

  continue reading

100 episodes

Artwork
iconShare
 
Manage episode 497389122 series 3053630
Content provided by Todd Liles and Chris Elmore. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Todd Liles and Chris Elmore or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.

Some techs walk into a home and customers instantly feel comfortable. Others can’t get past “let me think about it.”

It’s not luck. It’s learnable skills.

In this episode of Windshield Time, Chris Elmore and Harold James Walker break down 6 psychological skills every service professional needs to earn trust, guide decisions ethically, and close more calls without pressure tactics.

You’ll discover:

-The six science-backed skills that shape buying decisions -How to use psychology ethically -Ways to build authority and credibility in the first 5 minutes -Real-world stories from thousands of in-home visits showing these skills in action

If you’ve ever lost a job because a customer didn’t fully believe in you, this episode shows you how top techs win trust before the close.

📥 Download the FREE Objection Handling Playbook — loaded with scripts and strategies to help techs close more calls: https://www.servextra.com/objection-handling-playbook-download/

FOLLOW + REVIEW

Enjoyed this episode? Follow us and leave us a review. Then share it with a teammate who needs to hear it.

  continue reading

100 episodes

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