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Content provided by Tiffani Bova: Interviews with Seth Godin, Naomi Simson, Nancy Duarte, Whitney Johnson, Martin Lindst and Tiffani Bova. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tiffani Bova: Interviews with Seth Godin, Naomi Simson, Nancy Duarte, Whitney Johnson, Martin Lindst and Tiffani Bova or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://player.fm/legal.
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Culture as a Competitive Advantage with Richard Fain
Manage episode 520372266 series 2930709
Content provided by Tiffani Bova: Interviews with Seth Godin, Naomi Simson, Nancy Duarte, Whitney Johnson, Martin Lindst and Tiffani Bova. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tiffani Bova: Interviews with Seth Godin, Naomi Simson, Nancy Duarte, Whitney Johnson, Martin Lindst and Tiffani Bova or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Welcome to the What's Next! Podcast with Tiffani Bova.
I'm excited to welcome Richard Fain to the show this week. He served as Royal Caribbean Group CEO for over three decades, leading its transformation from a small Norwegian company with three ships that held just over 700 passengers each into one of the world's largest and most profitable cruise lines with over 60 ships, including Icon of the Seas, the world's largest that carries 7,600 passengers and costs $2 billion to build. He is here to talk about his amazing book, Delivering the Wow: Culture as Catalyst for Lasting Success.
THIS EPISODE IS PERFECT FOR…anyone leading teams or organizations who wants to understand how culture drives lasting success.
TODAY'S MAIN MESSAGE…culture isn't about slogans on the wall, it's about the daily choices that shape how people feel about their work. In this episode, Richard Fain shares how he built a company culture that transformed cruising into an unforgettable experience for both guests and employees. From connecting employee bonuses to engagement metrics to turning feedback into a continuous improvement engine, Richard's insights show how culture can truly become your greatest competitive advantage.
KEY TAKEAWAYS:
- You don't inherit a great culture; you create it by reinforcing the right behaviors every day.
- When people care about their work, they perform better—and that passion becomes contagious.
- Real-time insights from customers and employees turn good companies into great ones.
WHAT I LOVE MOST…Richard's reminder that culture is self-sustaining when people genuinely care. You can't mandate engagement. It grows naturally when individuals see their impact, feel heard, and take pride in creating "wow" moments for others.
Running Time: 31:30
Find Tiffani Online:
Find Richard Online:
Richard's Book: Delivering the Wow: Culture as Catalyst for Lasting Success
334 episodes
Share
Manage episode 520372266 series 2930709
Content provided by Tiffani Bova: Interviews with Seth Godin, Naomi Simson, Nancy Duarte, Whitney Johnson, Martin Lindst and Tiffani Bova. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Tiffani Bova: Interviews with Seth Godin, Naomi Simson, Nancy Duarte, Whitney Johnson, Martin Lindst and Tiffani Bova or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
Welcome to the What's Next! Podcast with Tiffani Bova.
I'm excited to welcome Richard Fain to the show this week. He served as Royal Caribbean Group CEO for over three decades, leading its transformation from a small Norwegian company with three ships that held just over 700 passengers each into one of the world's largest and most profitable cruise lines with over 60 ships, including Icon of the Seas, the world's largest that carries 7,600 passengers and costs $2 billion to build. He is here to talk about his amazing book, Delivering the Wow: Culture as Catalyst for Lasting Success.
THIS EPISODE IS PERFECT FOR…anyone leading teams or organizations who wants to understand how culture drives lasting success.
TODAY'S MAIN MESSAGE…culture isn't about slogans on the wall, it's about the daily choices that shape how people feel about their work. In this episode, Richard Fain shares how he built a company culture that transformed cruising into an unforgettable experience for both guests and employees. From connecting employee bonuses to engagement metrics to turning feedback into a continuous improvement engine, Richard's insights show how culture can truly become your greatest competitive advantage.
KEY TAKEAWAYS:
- You don't inherit a great culture; you create it by reinforcing the right behaviors every day.
- When people care about their work, they perform better—and that passion becomes contagious.
- Real-time insights from customers and employees turn good companies into great ones.
WHAT I LOVE MOST…Richard's reminder that culture is self-sustaining when people genuinely care. You can't mandate engagement. It grows naturally when individuals see their impact, feel heard, and take pride in creating "wow" moments for others.
Running Time: 31:30
Find Tiffani Online:
Find Richard Online:
Richard's Book: Delivering the Wow: Culture as Catalyst for Lasting Success
334 episodes
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Similar to What's Next! with Tiffani Bova
Alessandro Bogliari, CEO and Co-Founder of The Influencer Marketing Factory, a global influencer marketing agency, talks with great guests about influencer marketing, social media, the creator economy, social commerce and much more.
…
continue reading
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Custom Manufacturing Industry podcast is an entrepreneurship and motivational podcast on all platforms, hosted by Aaron Clippinger. Being CEO of multiple companies including the signage industry and the software industry, Aaron has over 20 years of consulting and business management. His software has grown internationally and with over a billion dollars annually going through the software. Using his Accounting degree, Aaron will be talking about his organizational ways to get things done. Hi ...
…
continue reading
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continue reading
Call them changemakers. Call them rule breakers. We call them Redefiners. And in this provocative podcast, we explore how daring leaders from across industries and around the globe are redefining their organizations—and themselves—to create extraordinary impact in today’s rapidly changing world. In each episode, Russell Reynolds Associates Leadership Advisor Hoda Tahoun and former CEO Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who shar ...
…
continue reading
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…
continue reading
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The Knowledge at Wharton Network Acast feed serves as a curated showcase highlighting the best content from our podcast collection. Each week, we feature one standout episode from each show in the Wharton Podcast Network, giving listeners a comprehensive sample of our diverse business and academic content. This rotating selection allows audiences to discover new shows within our network while experiencing the depth and variety of Wharton's thought leadership across different topics and forma ...
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continue reading
1
The Brutal Truth about Sales and Selling - We interview the world's best B2B Enterprise salespeople.
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10k287
No BS Allowed - Are you sick of empty suits telling you to work harder? - Learn about The Maverick Selling Method, which models the world's best salespeople and what they do differently. If you are in sales and are passionate about selling, you will like this podcast. The focus is on b2b sales and selling. If you are selling or in sales, this podcast is for you. I cover cold calling, spin selling, challenger sale, solution selling, and advanced selling skills. Strategic selling, LinkedIn, sa ...
…
continue reading
Guy Raz interviews the world’s best-known entrepreneurs to learn how they built their iconic brands. In each episode, founders reveal deep, intimate moments of doubt and failure, and share insights on their eventual success. How I Built This is a master-class on innovation, creativity, leadership and how to navigate challenges of all kinds. New episodes release on Mondays and Thursdays. Listen to How I Built This on the Wondery App or wherever you listen to your podcasts. You can listen earl ...
…
continue reading
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