How do you lead transformation without losing sight of people?

In this episode of the What Juices You Podcast, Tanja Fratangeli, Chief People Officer at IKEA Canada, joins host Brady Wilson to explore what it really takes to lead through large-scale change with both head and heart.

From early experiences managing her first outsourcing project to guiding 7,900 co-workers through pandemic uncertainty, Tanja shares hard-won lessons on staying grounded, balancing logic with empathy, and building trust through transparency.

She introduces her concept of “conscientious leadership”, a balance between empathy and accountability, and reflects on why authentic listening, emotional awareness, and clear principles matter more than having all the answers.

If you’ve ever wrestled with how to drive transformation while keeping people energized and engaged, this conversation is for you.

What you’ll learn from Tanja:

• How to lead transformation by balancing logic, emotion, and humility
• Why chunking change into small, celebratory milestones builds energy and trust
• The difference between empathetic and conscientious leadership
• How transparency, inclusion, and listening turn resistance into commitment

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