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WBSP755: Grow Your Business by Learning CRM and Customer Engagement Trends w/ Thomas Wieberneit

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Manage episode 498574671 series 2839167
Content provided by Sam Gupta. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sam Gupta or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

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Customer engagement is rapidly evolving, with CRM systems playing a pivotal role in shaping how brands connect with their audiences. Today’s CRM platforms go beyond simple contact management—they harness data and AI to deliver personalized, timely interactions that resonate on a deeper level. This shift means businesses must move from transactional exchanges to building genuine relationships, creating experiences that foster loyalty and long-term customer value.
In this episode, Sam Gupta engages in a LinkedIn live session with Thomas Wieberneit, CEO, aheadCRM, in a live LinkedIn session as they discuss CRM and customer engagement trends.
Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

  continue reading

757 episodes

Artwork
iconShare
 
Manage episode 498574671 series 2839167
Content provided by Sam Gupta. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Sam Gupta or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Send us a text

Customer engagement is rapidly evolving, with CRM systems playing a pivotal role in shaping how brands connect with their audiences. Today’s CRM platforms go beyond simple contact management—they harness data and AI to deliver personalized, timely interactions that resonate on a deeper level. This shift means businesses must move from transactional exchanges to building genuine relationships, creating experiences that foster loyalty and long-term customer value.
In this episode, Sam Gupta engages in a LinkedIn live session with Thomas Wieberneit, CEO, aheadCRM, in a live LinkedIn session as they discuss CRM and customer engagement trends.
Background Soundtrack: Away From You – Mauro Somm

For more information on growth strategies for SMBs using ERP and digital transformation, visit our community at wbs. rocks or elevatiq.com. To ensure that you never miss an episode of the WBS podcast, subscribe on your favorite podcasting platform.

  continue reading

757 episodes

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