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81: #81 How to Grow Your Business by Prioritising Service Over Sales
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We all want our businesses to be profitable, right? But here's the catch: if we’re solely chasing money and profits, we might be missing the mark. In this episode, I’m unpacking why prioritising service and being mindful of your clients’ happiness is absolutely vital for sustained success. It's about creating lasting value that keeps clients coming back—not just once, but as loyal, long-term fans.
In this episode, you’ll learn:
In this episode, you’ll learn:
- Why exceptional service should be at the heart of your business strategy
- How delivering on promises, especially in higher-priced service-based businesses, impacts long-term success
- The connection between service and sales, and why they need to be aligned
- How service levels affect business scalability, pricing, and your ability to provide high-quality, impactful service
- Why integrity in business should never be compromised
Resources Mentioned:
- 📝 Escape the Overwhelm Guide – Simplify your business and focus on what truly matters.
- 📩 Weekly No-BS Emails – Business tips and insights delivered straight to your inbox.
- 🎢 Join Confidence to Grow – Build the business you truly love with my support.
Connect with Me:
- Instagram: @libbylangley
- LinkedIn: Libby Langley
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