#344: The High Cost of Loneliness and What Leaders Can Do About It

Unscripted with Spencer Lodge

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We’re in the middle of a social connection crisis.

Call it what you like, loneliness, isolation, disconnection, it’s becoming one of the most urgent issues of our time. In the U.S. alone, the cost of loneliness to businesses is estimated at $154 billion. And that figure is only going to grow unless we start addressing it.

Our guest on the show today is Simone Heng, a global keynote speaker and expert on human connection. In this episode, she breaks down the root of the problem, the real cost of disconnection, and the simple steps leaders can take to build more connected teams and healthier business cultures.

02:30 – The social connection crisis

09:40 – Understanding asynchronous communication

16:30 – The data around loneliness

25:28 – A US$154 billion problem in the USA alone

30:17 – Are expats more lonely?

44:48 – What can business owners do to fight loneliness?

47:30 – The three rules of rapport

51:15 – How to make a genuine connection

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