Digital overwhelm is a modern leadership challenge requiring new approaches to maintain human connection and workplace wellbeing. Communication professor Dr. Craig Mattson explains how the intersection of rapid technological development and our emotional responses creates a state of digital overwhelm that affects productivity and engagement.
• Digital overwhelm combines surface currents of rapid technological change with upwelling emotional responses
• Multitasking is a myth—our attention diffuses quickly when attempting multiple tasks
• Communication flexibility is essential in digital spaces, allowing adaptability across different platforms
• "Mode switching" helps us move between different communication approaches based on needs
• Creating intentional device-free spaces can significantly improve human connection and engagement
• Only 31% of workers currently feel engaged in their work, suggesting a broader crisis
• Three strategies for managing digital overwhelm: name it openly, treat communication as a gift, and embrace single-use technologies
• Technological development often happens without democratic input, creating worker equity issues
Find Dr. Craig Mattson's book, "Digital Overwhelm," at any bookstore, and connect with him at themodeswitch.com, where you can also subscribe to his free newsletter on work culture.
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