Summary

In this episode of UnDUBBED, hosts Sarah Burnett and Fiona Crocker sit down with Craig Turrell, to unpack the realities of enterprise AI transformation. From the concept of AI native architecture to the gap between AI hype and real-world adoption, Craig shares hard-won insights from decades at the cutting edge of AI, machine learning, and data science.

You’ll hear why machine communication and cultural influences on AI personalities matter for business, how financial institutions are leveraging AI innovation in highly regulated environments, and why leadership must drive a culture of learning and experimentation. Craig also explores the future of business intelligence, where generative AI meets data storytelling and user-centric design.

If you’re navigating the challenges of AI adoption, leadership in data-driven organisations, or the next wave of business intelligence, this conversation is packed with takeaways you can apply today.

Book a free 30-minute strategy session with us to explore how AI and data can accelerate your goals.

Takeaways

• Craig Turrell emphasises the importance of AI native architecture in enterprise settings.
• The conversation highlights the disparity between AI hype and its actual implementation in organisations.
• Craig's journey showcases the evolution of AI technologies over decades.
• The need for organisations to understand machine communication for effective AI deployment is crucial.
• Cultural influences shape the personality and responses of AI models.
• AI transformations in financial institutions can lead to significant efficiency gains.
• Leadership plays a vital role in fostering a culture of learning and innovation in AI.
• The future of business intelligence lies in integrating AI with traditional data practices.
• User experience design is essential for effective AI applications.
• Continuous curiosity and a willingness to learn are key traits for success in AI.

Chapters

00:00 Introduction to Enterprise AI Transformation

01:37 Craig Turrell's Journey in AI and Innovation

04:58 The Hype Cycle and Reality of AI Implementation

08:51 Understanding Machine Communication and Interaction

12:27 Exploring Machine Personalities and Cultural Influences

18:12 AI Transformations in Banking: A Case Study

25:45 Navigating Innovation in a Regulated Environment

35:58 The Power of Language in Business Communication

36:56 Acceptance of AI in Leadership

38:56 Generative Intelligence vs. Traditional Business Intelligence

40:29 The Importance of Storytelling in Data

42:37 Data Literacy and Its Impact on Decision Making

45:12 Personalizing Business Intelligence for Diverse Needs

46:19 The Future of Business Intelligence

53:35 Leadership and Team Dynamics in the Age of AI

01:01:01 Cultivating a Learning Culture in Organisations

Keywords

AI, enterprise AI, AI native architecture, machine learning, data science, finance innovation, leadership in AI, business intelligence, cultural influences on AI, AI communication

Links

Craig Turrell on LinkedIn: https://www.linkedin.com/in/craig-turrell-9b002665/