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SPC Charts: Driving Sustainable Performance Gains

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Manage episode 457346738 series 3414133
Content provided by Process Management International (PMI). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Process Management International (PMI) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Stop chasing symptoms and start driving sustainable performance gains.
PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.
With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.
More resources on this topic:

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
Save the Date. 17th March 2026.
The only improvement conference for practitioners, by practitioners.
>>> Join Priority Booking List <<<

More from PMI:

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

  continue reading

75 episodes

Artwork
iconShare
 
Manage episode 457346738 series 3414133
Content provided by Process Management International (PMI). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Process Management International (PMI) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Stop chasing symptoms and start driving sustainable performance gains.
PMI Director Consultant Warren Knight shares how SPC Charts can unlock powerful insights into any metric, whether it’s sales conversion rates, recruitment timelines, or customer response times. This versatile tool goes beyond short-term results, revealing long-term trends that help distinguish normal variation from real performance issues.
With Warren’s personal insights, practical tips, and real-world examples, this conversation showcases how understanding variation leads to smarter decisions, prevents reactive management, and drives meaningful process improvements.
More resources on this topic:

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
Save the Date. 17th March 2026.
The only improvement conference for practitioners, by practitioners.
>>> Join Priority Booking List <<<

More from PMI:

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

  continue reading

75 episodes

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