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Content provided by Process Management International (PMI). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Process Management International (PMI) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.
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Applying Lean In Service

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Manage episode 435315595 series 3414133
Content provided by Process Management International (PMI). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Process Management International (PMI) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

“Does Lean apply to me? It’s fine for manufacturing, but I work in the service industry.”
Join Niall Coney, Consultant at PMI, as he challenges widespread misconceptions about Lean practices, exploring the origins and core principles, and highlighting their broader applicability. By emphasising the critical importance of understanding the "why" behind these tools, he offers compelling, real-world examples of their successful use in service contexts.
Packed with thought-provoking insights and actionable book recommendations, this is an unmissable episode for service industry professionals looking to enhance their Lean expertise.
Related resources:

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

  continue reading

88 episodes

Artwork
iconShare
 
Manage episode 435315595 series 3414133
Content provided by Process Management International (PMI). All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Process Management International (PMI) or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

“Does Lean apply to me? It’s fine for manufacturing, but I work in the service industry.”
Join Niall Coney, Consultant at PMI, as he challenges widespread misconceptions about Lean practices, exploring the origins and core principles, and highlighting their broader applicability. By emphasising the critical importance of understanding the "why" behind these tools, he offers compelling, real-world examples of their successful use in service contexts.
Packed with thought-provoking insights and actionable book recommendations, this is an unmissable episode for service industry professionals looking to enhance their Lean expertise.
Related resources:

PERFORMANCE IMPROVEMENT IN AN AI-DRIVEN WORLD.
The Goals to Results Conference is back!
17th March 2026. Get your ticket here.

More from PMI:

Take your improvement career to the next level with PMI's Lean Six Sigma Certifications - now available in two new and accessible formats, built around you.

  continue reading

88 episodes

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