In this episode of Training That Works, Rustin Schroeder talks with Juliette Mao about the truth behind soft skills and why mastering emotional intelligence, leadership, and communication is the real key to business growth.
Juliette reveals her journey from high-performing tech sales leader to founder of a training company that helps organizations build better managers and stronger teams. She exposes why most corporate training doesn’t work, how to design learning that actually sticks, and the science behind developing EQ, confidence, and influence at work.
You’ll learn how top leaders build trust faster, handle conflict better, and create cultures where people want to perform. If you’ve ever wondered how to turn “soft skills” into measurable business results… this episode will change the way you think about leadership forever.

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