19: Carla Lopez: Humanitarian Crowd Solving Part 2
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Carla is a global health practitioner with 15 years of experience working on the stubborn issues that keep poor people in poverty. Her passion is to apply problem-solving approaches from human-centred design, behavioral insights, and the private sector to the development and humanitarian sector. She has worked in markets disrupted by the Ebola outbreak in Liberia and the earthquake in Haiti where the need for health services was heightened, client behaviour was fluid, and best practices were uncertain. These are the conditions under which she thrives: where scrappy, bold initiatives can save the day or yield important insights when they fail.
Her leadership roles have ranged from country director of a team of 154 colleagues during an Ebola outbreak to regional technical advisor for human-centered design and social marketing in Southern Africa. She has worked on products, such as HIV self-testing kits and micronutrient-enriched porridge, and services like male circumcision and community warehouses for smallholder families. She has a knack for finding and cultivating her colleagues' hidden skills and uncovering the important details that influence what makes for a satisfying client experience. She tells good stories and works towards a world where people most affected by crisis and poverty have to power to shape their own future.
See how sheβs driving real-world impact through open innovation on the Wazoku Crowd. π International Rescue Committee Showcase
Chapters
1. Introduction and Guest Introduction (00:00:00)
2. Carla Lopez's Role and Perspective on Innovation (00:02:26)
3. Challenges and Realities in Humanitarian Work (00:08:01)
4. Humanitarian Crowd Solving: Concept and Initial Skepticism (00:11:51)
5. Implementing Crowd Solving at IRC (00:21:53)
6. Success Stories and Innovations (00:31:06)
7. Future of Humanitarian Crowd Solving (00:36:30)
8. Final Thoughts and Conclusion (00:41:48)
22 episodes