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How much customer friction do you need? Two-factor authentication, stopping bot traffic, & the day time stood still

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Manage episode 347641675 series 2876443
Content provided by Merchant Fraud Journal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Merchant Fraud Journal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second conversation cancelled daylight savings time for an entire nation.

Bonus show notes: You can see Dan's fierce beard here.

  continue reading

37 episodes

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iconShare
 
Manage episode 347641675 series 2876443
Content provided by Merchant Fraud Journal. All podcast content including episodes, graphics, and podcast descriptions are uploaded and provided directly by Merchant Fraud Journal or their podcast platform partner. If you believe someone is using your copyrighted work without your permission, you can follow the process outlined here https://podcastplayer.com/legal.

Dan Woods, ex-CIA and FBI and current Head of Global Intelligence at F5, shares his stories of IT security, cyber terrorism, makes his triumphant return to the program. He discusses customer friction, two-factor authentication, and shares an incredible story about the time a 30 second conversation cancelled daylight savings time for an entire nation.

Bonus show notes: You can see Dan's fierce beard here.

  continue reading

37 episodes

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