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TiPS Episode 25 1029 – Training Dispatchers for AI-Enhanced Workflows
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Artificial Intelligence is no longer a buzzword—it’s becoming your new console partner.In this episode of TiPS: Today in Public Safety, Fletch explores how telecommunicators are adapting to AI tools that transcribe, analyze, and predict incidents before human operators even lift a headset.From real-time call transcription to predictive dispatch assistance, discover how ECCs are re-imagining training to create AI-literate dispatchers who can interpret algorithmic insights without losing human intuition.We’ll break down:
For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com
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- How “human-in-the-loop” training keeps dispatchers in control
- Why empathy still outperforms automation
- The danger of over-trusting algorithms
- What “digital street smarts” mean in the PSAP of the future
For Fletch's Blogs, see his Wordpress Site at [ http://Fletch.TV ]
and you can follow him on Social Media (such as X) @Fletch911
For NG911 Consulting Services - you can reach Fletch through Fletch 911, LLC at http://Fletch911.com
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