TiPS Episode 25 0922 Talk to the CAD - Voice Activated CAD and Applications in the PSAP
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What if your CAD worked like Alexa—but instead of playing your favorite playlist, it dispatched a fire truck? 🚒
In this episode of TiPS: Today in Public Safety, Fletch explores the rise of voice-controlled CAD and app navigation inside 911 centers. From reducing dispatcher fatigue to speeding up call handling, voice could become the dispatcher’s next big tool—but not without risks.
🔎 We cover:
How voice commands speed up workflow
Benefits for dispatcher wellness and accessibility
The technical hurdles: noise, accuracy, and compliance
The trust curve—why dispatchers may resist at first
The future: AI + voice, translation, and AR overlays
This isn’t about replacing dispatchers. It’s about giving them new superpowers to keep the focus on the person who needs help.
🎧 Listen to the full TiPS archive at 911tips.com
👉 Don’t forget to like, share, and subscribe for more insights in emergency communications!
#911 #NG911 #PublicSafety #CAD #DispatchTech
100 episodes