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TiPS Episode 25 0822 - The EYES Have it Especially for 911
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Multitasking is the dispatcher’s superpower — but even superheroes have limits. In this episode of TiPS: Today in Public Safety, Fletch explores how eye-tracking technology, already used in aviation, surgery, and even gaming, could help sharpen focus in 9-1-1 dispatch centers.
We’ll cover:
- What eye-tracking is and how it works
- How it could improve dispatcher workstation design, training, and wellness monitoring
- The balance between benefits (better focus, fewer missed cues) and concerns (privacy, cost, “Big Brother” vibes)
- A look into the future: AI + eye-tracking consoles that adapt in real time
Distraction in a PSAP isn’t just inconvenient — it’s dangerous. Could eye-tracking be the tool that keeps attention sharp when it matters most?
👉 Subscribe for more episodes of TiPS: Today in Public Safety at 911tips.com
#911 #NG911 #Dispatcher #PublicSafety #EyeTracking
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