In this episode, recruitment industry veterans Paul Sharpe and Miles Lloyd join Lamees Abourahma to share strategic insights on transitioning from contingency recruitment to RPO models. They outline a framework for developing talent solutions that create predictable revenue streams while delivering greater client value. The experts highlight customer segmentation strategies, service proposition development, and the Kano analysis method for testing market fit. This episode helps agency owners build sustainable recurring revenue through properly structured RPO offerings that elevate their business beyond traditional recruitment models.
The conversation covers:
- The definition and business case for RPO solutions
- A systematic approach to customer segmentation
- Building and testing service propositions
- Pricing strategies that maximize profitability
- Technology requirements for successful implementation

The guests:

Paul Sharpe, Co-Founder, NorthStar People

Miles Lloyd, Co-Founder, NorthStar People

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