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Ep 22: Terry Terhark on the Evolution of RPO
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In this episode, Lamees Abourahma welcomes Terry Terhark to the podcast. Terhark, a 35-year, highly-accomplished veteran of the RPO industry, shares his perspective on the growth of recruitment process outsourcing.
Terhark chronicles RPO's evolution from project-based hiring to a mature, rapidly growing market, highlighting the impacts of COVID-19 and AI. He emphasizes the importance of quality recruiting, direct sourcing, and strategic consulting as core RPO capabilities. He predicts increasing technology expectations, more blended deals, and the potential for higher RPO valuations. Terhark advises RPO providers to differentiate on quality, build strong relationships, and understand their market position.
Listen to this episode for a comprehensive view of the RPO industry's past, present, and future.
This episode is based on an edited version of Terhark's keynote for the 2024 RPOA Annual Conference. Mark your calendar for the upcoming RPOA conference in Chicago on September 28-30, 2025.
View the RPOA Calendar of Events for the RPOA Annual Conference and other events.
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Whether you're a seasoned talent acquisition professional or just starting in the field, "Time to Hire" provides an invaluable platform to expand your knowledge, learn from industry leaders, and stay up-to-date with the rapidly changing world of recruitment.
Chapters
1. Introduction and Background of an Industry Pioneer (00:00:00)
2. The Maturation of the RPO Landscape (00:05:00)
3. Core Capabilities of Modern RPO Providers (00:10:00)
4. Shifting Client Expectations and the RPO's Advisory Role (00:15:00)
5. Predictions and Practical Advice for RPO Providers (00:20:00)
6. Closing Remarks (00:25:00)
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